# Heartland Payroll+ Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of Heartland Payroll+ Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Heartland Payroll+ Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/195073/Heartland-Payroll-HR/pricing

---

# 

 Heartland Payroll+ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 26, 2025

Written byAmita Jain

Amita Jain

Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications.

[See bio & all articles](https://www.capterra.com/resources/author/ajain/)

Edited byMehar Luthra

Mehar Luthra

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade...

[See bio & all articles](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/)

Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications.

Edited by [Mehar Luthra](https://www.capterra.com/resources/author/mehar-luthra/)

Content Editor

Mehar has been a team lead at Capterra for nearly three years, helping shape educational articles, thought leadership research reports, and content designed to help businesses compare software to find the best fit. She's spent nearly a decade in the editorial space, having served as a content writer, editor, editorial head, and now as a team lead.

[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Heartland Payroll+

Heartland Payroll+ Overview:

### Key takeaways

Insights from verified Capterra reviews

Heartland Payroll+ helps small businesses manage payroll, onboarding, and HR tasks with automation and mobile access. It’s most used by administrative and finance teams in IT services and the construction industry. Your team will value its direct deposit and payroll reporting tools, though some cite limited support and report customization. Recent updates improve onboarding speed and employee self-service features.

### Our verdict

The platform suits small and midsize businesses (SMBs) that want to centralize payroll and HR tasks without juggling multiple platforms. Its automation and mobile tools support lean teams. Buyers should weigh trade-offs like limited report customization and support variability, but its onboarding speed and payroll accuracy offer strong operational value.

Top alternative

Featured

Overall rating

Based on 101 user reviews

Reviews sentiment

Positive

85%

Neutral

5%

Negative

10%

Contact vendor  
for pricing

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Heartland Payroll+?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Heartland Payroll+)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Heartland Payroll+

4.3 (101)

VS.

[4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

Contact vendor

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (101)

Ease Of Use

4.8 (4,263)

Value For Money

4.2 (95)

Value For Money

4.7 (3,915)

Customer Service

4.3 (96)

Customer Service

4.7 (4,017)

## Heartland Payroll+ alternatives

While Heartland Payroll+ supports a range of payroll and HR tasks, teams with different interface preferences, integration priorities, or budget structures may want to explore other solutions that better match their operational style.

Highest Rated

[4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

[4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

[4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/)

## Heartland Payroll+'s interface

The interface is straightforward and functional, with a dashboard that supports quick payroll edits and employee data access. Some reviewers mention that report generation and time tracking layouts could be more intuitive, while others appreciate the mobile-friendly design and minimal clutter.

Amita Jain

Quick payroll edits and mobile access helps teams stay responsive during payroll cycles. On the flip side, while the layout is generally clean, navigating time tracking and report tools may require extra steps to avoid errors.

Ease of Use

4.4 (101)

4.4

Based on 101 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Amita Jain

Heartland Payroll+ earns high ratings for its foundational payroll tools, which help teams automate wage processing, maintain accurate records, and meet tax obligations with less manual effort.

Features

4.4 (101)

4.4

Based on 101 reviews

The Heartland Payroll+ features below were rated the highest by reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Employee profiles

4.7 (31)

31 reviewers rated this feature

Stores individual employee records including contact details, job roles, and tax information. Helps maintain accurate data for payroll processing and compliance.

Direct deposit

4.5 (59)

59 reviewers rated this feature

Transfers employee wages directly to bank accounts on scheduled paydays. Reduces paper checks and manual handling, improving payout speed and reliability.

Payroll reporting

4.5 (60)

60 reviewers rated this feature

Generates reports on payroll activity, deductions, taxes, and benefits. Supports internal audits and external filings with structured data exports.

Payroll management

4.4 (64)

64 reviewers rated this feature

Automates recurring payroll tasks such as wage calculation, tax withholding, and payment scheduling. This helps centralize control for consistent processing.

W-2 preparation

4.4 (44)

44 reviewers rated this feature

Creates year-end tax forms for employees, including wage and tax statements. Helps businesses meet IRS requirements and streamline distribution.

Employee database

4.4 (51)

51 reviewers rated this feature

Maintains a centralized repository of employee information for HR and payroll use. Supports updates, audits, and historical tracking.

Job postings to top job boards

0 reviewers rated this feature

Distributes and publishes open roles across major job boards from a single dashboard. Helps businesses reach more candidates quickly and reduce manual posting time across platforms.

Text to apply

0 reviewers rated this feature

Allows candidates to apply via SMS, streamlining mobile-first recruitment. This is useful for high-volume hiring and roles where speed and accessibility matter.

Applicant tracking

0 reviewers rated this feature

Manages candidate pipelines with status updates, resume storage, and interview scheduling. Helps teams stay organized and reduce delays in the hiring process.

HR tracking

0 reviewers rated this feature

Tracks employee certifications, training records, and ID documentation. Supports compliance and internal audits by centralizing HR data.

Employee handbook builder

0 reviewers rated this feature

Provides customizable templates to create and update company policies. This helps HR teams maintain consistency and ensure employees have access to updated guidelines.

Employee Quick Hire

0 reviewers rated this feature

Speeds up onboarding by allowing employers to add new hires with minimal data entry. The system auto-populates payroll fields using collected information, reducing setup time. (Released: July 2025)

Employee Wizard

0 reviewers rated this feature

Guides admins through step-by-step onboarding workflows, helping ensure accurate data capture and reducing errors in payroll setup. (Released: July 2025)

Mobile self-service updates

0 reviewers rated this feature

Lets employees update personal details, tax info, and direct deposit settings directly from their mobile devices, improving transparency and reducing admin workload. (Updated: February 2025)

All key features (55)

Track 401(k) participant contributions and employer match

100.00% of 1 reviewers that rated this feature as important or highly important

Manages candidate pipelines with status updates, resume storage, and interview scheduling. Helps teams stay organized and reduce delays in the hiring process.

0 reviewers rated this feature

Track the attendance of specific individuals or groups

100.00% of 1 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

66.67% of 3 reviewers that rated this feature as important or highly important

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

66.67% of 6 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

10.00% of 10 reviewers that rated this feature as important or highly important

Print paychecks issued to confirm payment of wages or salary

100.00% of 1 reviewers that rated this feature as important or highly important

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

84.62% of 13 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

83.33% of 6 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

0% of 0 reviewers...

Graphical representation of data

0% of 0 reviewers...

Transfers employee wages directly to bank accounts on scheduled paydays. Reduces paper checks and manual handling, improving payout speed and reliability.

59 reviewers rated this feature

Store, manage, and track all electronic documents in a centralized location

100.00% of 6 reviewers that rated this feature as important or highly important

Digital forms that are shared and accessed online

100.00% of 1 reviewers that rated this feature as important or highly important

Maintains a centralized repository of employee information for HR and payroll use. Supports updates, audits, and historical tracking.

51 reviewers rated this feature

Provides customizable templates to create and update company policies. This helps HR teams maintain consistency and ensure employees have access to updated guidelines.

0 reviewers rated this feature

Stores individual employee records including contact details, job roles, and tax information. Helps maintain accurate data for payroll processing and compliance.

31 reviewers rated this feature

Speeds up onboarding by allowing employers to add new hires with minimal data entry. The system auto-populates payroll fields using collected information, reducing setup time. (Released: July 2025)

0 reviewers rated this feature

Assign working shifts or tasks to employees based on their availability

62.50% of 8 reviewers that rated this feature as important or highly important

Guides admins through step-by-step onboarding workflows, helping ensure accurate data capture and reducing errors in payroll setup. (Released: July 2025)

0 reviewers rated this feature

Automates core HR functions such as talent management, employee evaluation and learning management

0% of 0 reviewers...

Tracks employee certifications, training records, and ID documentation. Supports compliance and internal audits by centralizing HR data.

0 reviewers rated this feature

Create and track interviews with a reminder system

100.00% of 1 reviewers that rated this feature as important or highly important

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

0% of 0 reviewers...

Manage and track all job information and associated tasks

0% of 0 reviewers...

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

18.18% of 11 reviewers that rated this feature as important or highly important

Distributes and publishes open roles across major job boards from a single dashboard. Helps businesses reach more candidates quickly and reduce manual posting time across platforms.

0 reviewers rated this feature

Manage and track employee attendance

0.00% of 1 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

100.00% of 2 reviewers that rated this feature as important or highly important

Access the system via a mobile application

0% of 0 reviewers...

Lets employees update personal details, tax info, and direct deposit settings directly from their mobile devices, improving transparency and reducing admin workload. (Updated: February 2025)

0 reviewers rated this feature

Pay employees in multiple states with correct tax deduction amounts in each

100.00% of 1 reviewers that rated this feature as important or highly important

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

0% of 0 reviewers...

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

100.00% of 4 reviewers that rated this feature as important or highly important

Track/log the amount of time employees worked per job using a timer

75.00% of 8 reviewers that rated this feature as important or highly important

Create orientation programs for new employees or students

100.00% of 1 reviewers that rated this feature as important or highly important

Automates recurring payroll tasks such as wage calculation, tax withholding, and payment scheduling. This helps centralize control for consistent processing.

64 reviewers rated this feature

Generates reports on payroll activity, deductions, taxes, and benefits. Supports internal audits and external filings with structured data exports.

60 reviewers rated this feature

Organize and manage the accomplishments and development of employees or performance of applications or systems

72.73% of 11 reviewers that rated this feature as important or highly important

Tools to find, assess, and hire suitable candidates for a job within an organization

84.62% of 13 reviewers that rated this feature as important or highly important

Preparing and submitting reports to regulatory authorities in compliance with industry-specific rules, regulations, and standards

0% of 0 reviewers...

View and track pertinent metrics to find patterns and gain insights from data

91.67% of 12 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

74.51% of 51 reviewers that rated this feature as important or highly important

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

0% of 0 reviewers...

Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors

69.35% of 62 reviewers that rated this feature as important or highly important

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

100.00% of 1 reviewers that rated this feature as important or highly important

Allows candidates to apply via SMS, streamlining mobile-first recruitment. This is useful for high-volume hiring and roles where speed and accessibility matter.

0 reviewers rated this feature

Track and manage employee's work hours to improve payroll accuracy

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

50.00% of 2 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

66.67% of 12 reviewers that rated this feature as important or highly important

Track the amount of time spent on a job or task

100.00% of 6 reviewers that rated this feature as important or highly important

Request, track, and manage time off requests and vacation time

69.23% of 13 reviewers that rated this feature as important or highly important

Creates year-end tax forms for employees, including wage and tax statements. Helps businesses meet IRS requirements and streamline distribution.

44 reviewers rated this feature

Automatically subtract garnishments from wages

100.00% of 2 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

0% of 0 reviewers...

Get Advice

We can help you find the software with the features you need.

Amita Jain

Heartland Payroll+ earns high ratings for its foundational payroll tools, which help teams automate wage processing, maintain accurate records, and meet tax obligations with less manual effort.

Features

4.4 (101)

4.4

Based on 101 reviews

## Pricing

Heartland Payroll+ starts at $89 per month for 1–5 employees, which is higher than the average SMB payroll budget of $9 per employee, per month. Pricing scales with headcount and features, offering different levels of HR, onboarding, and compliance support at every level.

### Starting price

Contact vendor  
for pricing

Free trial  
available

Amita Jain

Senior Content Analyst

Heartland Payroll+ may stretch smaller budgets at entry level, but its tiered pricing lets businesses align spend with headcount and feature needs, helping avoid over-investment.

Value for money

4.2 (95)

4.2

Based on 95 reviews

## Integrations

Heartland Payroll+ supports onboarding integrations that connect applicant tracking and employee data directly with payroll. These links, offered through a mix of native and third-party systems, help unify hiring and payroll workflows for SMBs.

Popular integrations

[

Xero](https://www.capterra.com/p/120109/Xero/)[

QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/)

Amita Jain

Senior Content Analyst

Connecting the system with onboarding tools helps HR leads reduce duplicate data, ensure payroll accuracy, and speed up new hire setup, especially when hiring in fast-paced or seasonal environments.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (96)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (96)

4.3

Based on 96 reviews

## User reviews

Overall rating

4.3

Based on 101 reviews

Filter by rating

5(67)

4(19)

3(5)

2(3)

1(7)

Mentioned topic

Sorted by most recent

KO

Katie O.

Office manager

Hospital & Health Care

### "Heartland review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

March 19, 2026

It was decent. I do think there are some hidden fees which wasn't great but I do think the customer service is great.

Pros

When you call the service numbers they are extremely helpful and quick to make resolutions to your problems.

Cons

High turnover rate. Never had the same person twice. Also, not updating our assigned service reps. I called someone that hadn't worked for the company in 18 months!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KR

Katrice R.

Office Manager and League Administrator

Entertainment

### "Heartland Needs Training and Support"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

5/10

November 25, 2025

Not being able to evaluate the platform before using it, I found the product to be difficult to navigate. Employee management was not straightforward and even seemed counter-intuitive at times. I did not have any bugs or issues and believe for a payroll platform it could be good.

Pros

The package was the perfect size for a small business yet offered some advanced features. It was a pretty good value for the money.

Cons

I was thrown into the product with no training and found the platform to lack ease of use. When I asked for help, I was provided a pamphlet not any training resources.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EH

Erik H.

Office Manager

Wholesale

### "A good product for a small company or a starter to the electronic payroll processing world"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

November 20, 2025

It was fairly easy to set up and very easy to use. Our set up was just payroll, and it was a lot of manual processing due to they types of systems we were using at the time.

Pros

It was economic at the beginning. Very simple to use. It is a good product for a small company with less than 50 employees or if the company is just getting into the electronic payroll processing world.

Cons

It became expensive considering we didn't add any additional features. It also wasn't as robust when we decided we wanted to be able to add the HR component.

Switched from

[RUN Powered by ADP](https://www.capterra.com/p/185859/RUN/)

They were starting to charge a lot more for their service and we were getting no added features. Failed to meet promised/expected functions

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Owner

Retail

### "Not terrible, but not great either..."

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

3/10

August 25, 2025

Overall experience was that it was fine for the cost. I don't need a lot of bells and whistles when it comes to processing payroll. The representatives I spoke to were all cordial, respectful, and competent to varying degrees. It just seemed that perhaps Heartland was lacking in supervisory roles. Everyone I initially spoke to couldn't give me the answers I needed and always had to defer to someone higher up...that never would return with any answers. When I reached out again, I would always have to start at the beginning.

Pros

I don't know if this experience exists anymore, however I agreed to a 3 year Price Lock. I have under 10 employees, so it was very economical to say the least.

Cons

Towards the end of the 3 year contract, I tried numerous times to contact a representative about my account and questions I had about going forward. I thought standard questions, basically would the costs change after the contract ended, would there be a new contract to sign, etc. It took me many emails back and forth to finally receive concrete answers. That really soured my experience with Heartland and after my contract ended I went forward with another payroll company

Switched from

[PrimePay](https://www.capterra.com/p/156904/PrimePay/)

As I stated earlier, I had issues with the lack of communication from Heartland regarding my account.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 27, 2025

Hi there, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at social@heartland.us so we can have someone reach out to you directly. We appreciate your patience as we work through this.

AU

Anonymous User

Business Office Manager

Financial Services

### "Heartland is Great for Payroll! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 30, 2025

Great. I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time.

Pros

I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist.

Cons

Heartland is effective, however, my company subscribes for self-servicing, so some features we do not take advantage of because our business model.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

July 31, 2025

Hi there, thank you for taking the time to leave us this positive review! We're so glad to hear that our payroll solutions have been convenient and easy to use for your business. Thanks for shouting out our support team members as well. We look forward to our continued partnership!

SB

Stevan B.

IT Executive

Consumer Services

### "Amazing payroll operation"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 29, 2025

Pros

Easy access to view my payroll history and information. Can work from smartphone, which is very helpful. Accurate wages calculation and no delay in payment/deposit to my bank account. Overall, I seen a better payroll service/operation after we change to Heartland Payroll.

Cons

Met the expectation that we need after the payroll operation is handled by professional. For me, I have no complaint or dislike with this software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 5, 2025

Hi Stevan, thank you for leaving us a positive review! It's great to hear switching to Heartland Payroll+ has improved operations for you and your business. We're very excited for our continued partnership!

DB

Davide B.

Finance Executive

Mechanical or Industrial Engineering

### "One platform to cover all HR and payroll needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 28, 2025

Pros

Loved he Payroll management service by Heartland that takes over our company's payroll management and provide and excellent service that takes over the processing work and tasks. Our staff can access their payroll information online and check the payroll history easily from phone and computer. It has promote accountability and transparency with how much we are paid and the payment details. The system pay people in time and no more issues with delayed payment anymore.

Cons

For me, I have no complaint and highly satisfied with the system. No more issues with wages miscalculation or payment problem.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 29, 2025

Hi Davide, thank you for leaving us a positive review! It's great to hear Heartland Payroll+ has been easy to use for you and your staff. We're very excited for our continued partnership!

AP

Ankita P.

Project Leader

Pharmaceuticals

### "A Complete And Advanced Package For Payroll Management. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 24, 2025

I like its intuitiveness, user friendliness and flexibility. Heartland Payroll offers everything needed for efficient payroll management and their customer support team is the best to work with.

Pros

Heartland Payroll is simple and easy to use to onboard new employees into the payroll which really makes payment easier, efficient and accurate. It is easy to set up, manage and maintain.

Cons

I have nothing negative to mention about Heartland Payroll. It works pretty well and perfectly for us and i recommend it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 25, 2025

Hi Ankita, thank you for leaving us a positive review! We don't take ease, efficiency and accuracy for granted so hearing your experience makes it all worth it. We're very excited for our continued partnership!

AK

Andrew K.

IT Manager

Real Estate

### "Perfect, excellent and fantastic payroll management system. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

April 23, 2025

It's a reliable, solid, perfect, efficient and user friendly payroll platform. I like ease of in process of carrying out payroll on a large scale hence saving a lot of time.

Pros

Heartland Payroll is a well designed platform to meet needs of businesses of all sizes. Its user-friendly user interface makes it super easy to use and i like how it simplifies payroll processing while ensuring accuracy and compliance.

Cons

There are no complaints yet. Heartland Payroll is a well designed platform that does exactly what it was designed to do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 24, 2025

Hi Andrew, thank you for leaving us a positive review! We're glad to hear Heartland simplifies payroll processing for you and your business. We look forward to our continued partnership!

JO

Jenna O.

Administrative Manager

Retail

### "Excellent experience with Heartland Payroll+!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 21, 2025

Overall, it's been a great experience from start (with sales - \[sensitive content hidden\] was super attentive) to finish. \[sensitive content hidden\] was extremely helpful in getting us trained and implemented and \[sensitive content hidden\] has also been wonderful. Thank you Heartland Payroll+!

Pros

I love how easy the interface is to use. I also really appreciate Heartland's payroll support team. They are readily available and have always responded promptly to resolve any questions or issues. Very professional team. I would highly recommend it to all my friends and colleagues. It's been a great experience!

Cons

I do not have any cons. There have been a few features that we wish Heartland Time had available. However, we have not had any issues with Heartland Payroll.

Switched from

[Humanity Schedule](https://www.capterra.com/p/248404/Humanity/)

We use Heartland for our POS (retail) and wanted to streamline to have all of our processes in one software.

Alternatives considered

[Gusto](https://www.capterra.com/p/131882/Gusto/)

Reasons for choosing Heartland Payroll+

We liked the functionality of Heartland, wanted to have all systems in one and also liked the price.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 22, 2025

Hi Jenna, thank you for leaving us a 5-star review! It's always a relief to hear switching to Heartland has been easy for you and your business. Thanks for shouting out our Support team as well. We look forward to our continued partnership!

[View all Reviews](https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews/)

## FAQs

Heartland Payroll+ starts at $89 per month for 1–5 employees. Pricing scales based on headcount and selected plan tier: Essentials, Advanced, or Complete. Additional features like job board postings or HR support may incur extra fees.

Yes. Heartland Payroll+ includes onboarding tools like Employee Quick Hire and Employee Wizard. These features help employers add new hires quickly and transfer their data directly into payroll for accurate processing.

Yes. Employees can use the Heartland Payroll+ mobile app to update personal details, tax withholding, and direct deposit settings. This reduces admin workload and improves data accuracy.

Yes. Heartland Payroll+ automatically calculates, files, and pays federal, state, and local payroll taxes. It also issues W-2 and 1099 forms to employees and helps businesses stay compliant with tax regulations.

Heartland Payroll+ integrates with benefit platforms like Ease and Employee Navigator, workers’ comp carriers, 401(k) providers, ACA compliance tools, and general ledger systems such as QuickBooks Online.

Yes. Heartland Payroll+ is cloud-based and accessible from any internet-connected device. Employers can manage payroll, onboard new hires, and run reports without being tied to a physical office.

Heartland Payroll+ offers live support from U.S.-based payroll and HR specialists. Help is available via phone or email Monday to Friday, with limited weekend hours for emergencies.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from Heartland Payroll+’s own online content in September 2025, including the product's website and its social media channels.
    

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