# Page 3 | Heartland Payroll+ Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is Heartland Payroll+ the right Payroll solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews

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Heartland Payroll+

4.3 (101)

[View alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of Heartland Payroll+

## Showing most helpful reviews

Showing 51-75 of 101 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

Maisarah H.  
Administrator  
Furniture  
Used the software for: 1-2 years

### "Avoid costly mistake in processing payroll"

December 4, 2024

5.0

Pros

Best things about this software is it availability to be access from web-browser which mean can be used from anywhere. Eliminate manual payroll management that is time consuming and save the time for other pressing tasks. Reduce mistake in calculating payroll and payment.

Cons

Honestly, I found no issues and problem while using this software. It work smoothly with our HRIS software.

Review Source

Response from Global Payments

December 10, 2024

Hi Maisarah, thank you for leaving this review! We strive to make payroll processing as smooth and easy for you and your business. We're relieved to hear that Heartland Payroll+ not only saves you time, but reduces errors. We're very excited for our continued partnership!

VO

Veronica O.  
Project Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "A reliable, efficient and user-friendly tool for payroll"

February 15, 2025

4.0

Pros

This software is a well rounded payroll software designed to meet needs of businesses of all sizes, with its user friendly interface, automated tax compliance, and strong customer support, it simplifies payroll processing while ensuring accuracy and compliance, it allows employees to access pay studs, W-2s, and other payroll documents without needing HR intervention.

Cons

No issues or challenges using this software, its a well rounded tool that does its job perfectly, no cons.

Review Source

Response from Global Payments

February 20, 2025

Hi Veronica, thank you for leaving us a positive review! We're relieved that Heartland Payroll+ makes it easy for you and your business' payroll needs. We look forward to our continued partnership!

TN

Teddie N.  
President  
Insurance  
Used the software for: 2+ years

### "Excellent Service."

March 15, 2025

5.0

Excellent service, prompt and great to work with.

Pros

Customer Service, ease of service and prompt help I receive.

Cons

I have no cons to the service. Everyone is great!

Review Source

Response from Global Payments

March 19, 2025

Hi Teddie, thank you for leaving us a 5-star review! It's great to hear that our Customer Service team has been helpful and available for your business needs. We're very excited for our continued partnership!

NB

Norbert B.  
Director  
Food & Beverages  
Used the software for: 6-12 months

### "Easy onboarding into our payroll."

February 14, 2025

5.0

I am satisfied with using this software as it makes me good at what i do.

Pros

Simple for me to use to onboard new employees into the payroll which has make making payment efficient and accurate without delay or glitch. It has a detailed dashboard with an interface that is easy to navigate for me. Their customer support service has been top notch as they deliver perfectly.

Cons

I have enjoyed every feature about this software since using it till now, no issues encountered.

Review Source

Response from Global Payments

February 20, 2025

Hi Norbert, thank you for leaving us a positive review! We're happy to hear that Heartland has helped streamline your onboarding process. Thanks for shouting out our Customer Service team, too. We're very excited for our continued partnership!

Cherish K.  
Sales Executive  
Information Technology and Services  
Used the software for: 6-12 months

### "Making payments easier for businesses of all sizes."

September 24, 2024

5.0

Payroll customers who value dedicated help will benefit from this company's great customer service. Heartland is a great accounting service for companies that want to connect to other software.

Pros

Some payroll systems are hard to use, but Heartland Payroll+ is easy. I love how they automatically add functions that users have asked for.

Cons

It was harder than I thought to add information about employees. I did not realize how much work the initial setup would be. The system is simple to use, but some team members who are not tech savvy have had trouble with the layout.

Review Source

Response from Global Payments

October 1, 2024

Hi Cherish, thank you for leaving us this positive review! It's nice to hear that you find Heartland Payroll+ easy to use and have utilized our great customer service. We appreciate your additional feedback, and we look forward to our continued partnership!

MN

Michael N.  
CEO  
Real Estate  
Used the software for: Less than 6 months

### "payroll management with ease and accuracy "

February 9, 2025

5.0

smart and responsive customer support with great features which makeall the difference

Pros

I like the simple interface and all the features are relevant for managing payrolls easily and effectively without any singifivant error

Cons

I didn't encountered any in my experienc with heartland payroll

Review Source

Response from Global Payments

February 14, 2025

Hi Michael, thank you for leaving us a 5-star review! It's good to hear the Heartland Payroll+ is easy to use and you've received fantastic customer support along the way. We're very excited for our continued partnership!

James L.  
Recruitment Consultant  
Staffing and Recruiting  
Used the software for: 2+ years

### "Heartland Payroll+ is our secret weapon for finessing HR and payroll operations."

July 12, 2024

5.0

We are been able to achieve a very successful HR and payroll experience with Heartland Payroll+. It provides us with all the right tools we ever need to streamline our HR operations from the initial stage of recruiting up to the very last one. It also has a very competent payroll tool that makes payroll processing such an easy and effective task for us.

Pros

Heartland Payroll+ has offered us an automated payroll processing function that help us to run payrolls precisely without any errors. It has made recruiting very simple by offering us a safe vault to assemble all candidates information. It provides us with in-depth reports that allows us to track our recruiting process from start to the end. Heartland Payroll+ has an incredible time tracking tool that keeps us always right on schedule.

Cons

Heartland Payroll+ support team is easy to reach and has helped us attain a very flawless experience. No hate towards it or any of its features.

Review Source

Response from Global Payments

July 29, 2024

Hi James, thank you for leaving us a 5-star review! We’re glad to hear that Heartland Payroll+ has made HR operations easier for your business and our customer support team has been a helpful part of your experience with us. We look forward to our continued partnership!

Ava H.  
Staff software engineer  
Computer Software  
Used the software for: 1-2 years

### "Streamlined Payroll Processing"

November 17, 2024

5.0

It is a great tool for small businesses looking to simplify payroll management and compliance.

Pros

I used it to manage payroll for my team, and it made everything from direct deposits to tax filing incredibly simple.

Cons

The interface could be a bit more intuitive for new users, but once I got used to it, processing payroll was quick.

Review Source

Response from Global Payments

November 25, 2024

Hi Ava, thank you for leaving us this positive review! It's great to hear Heartland Payroll+ has helped streamline your business' payroll needs. We appreciate your additional feedback and we look forward to our continued partnership!

NG

Nishmitha G.  
Accounting Manager  
Renewables & Environment  
Used the software for: 6-12 months

### "Good payroll platform "

August 12, 2024

5.0

It helps me solve all my payroll deduction and it's very accurate and easy to read.

Pros

I like that it offers the ability to import data into payroll batches which increases the efficiency of payroll processing.

Cons

The cost is a bit pricey otherwise it's very easy to navigate and customer service is very responsive.

Review Source

Response from Global Payments

August 14, 2024

Hi Nishmitha, thank you for leaving us a 5-star review! We're glad to hear our payroll platform is easy to use and efficient for your business needs. We appreciate your additional feedback and we look forward to our continued partnership!

Connor F.  
People and Culture Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A momentous software but can do better"

July 13, 2024

4.0

I hope the challenges would be sorted out soon for a remarkable experience. It is a great tool.

Pros

It is smarter and easier to use. Has an advanced technology which simplifies work for the best. Most of the work can be done on the mobile app remotely.

Cons

Full of benefits. However, during peak hours, it is hard to process data due to loading issues. This becomes worse when you are using the mobile app.

Switched from

[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)

With the increased cyber threats, I had to shift to Heartland Payroll+ since they offer the most secure services. It is flawless.

Review Source

Response from Global Payments

July 22, 2024

Hi Connor, thank you so much for taking the time to leave this review! It’s great to hear Heartland Payroll+ has been both secure and easy to use for your business. We appreciate the extra feedback and look forward to our continued partnership!

AG

Asnath G.  
Accountant  
Renewables & Environment  
Used the software for: 6-12 months

### "Very user friendly and intuitive payroll management software "

August 2, 2024

5.0

The interface is easy and intuitive to use and allows me to store all of my paystubs in one place so i can check back on different pay periods.

Pros

I like that i can process payroll,print checks and run reports by myself. Easy to navigate and customer service is fast and responsive.

Cons

So far i have no complaints about the product.

Review Source

Response from Global Payments

August 8, 2024

Hi Asnath, thank you for leaving us a 5-star review! We're glad Heartland Payroll+ has been easy to use for you and your business. Thanks for shouting out our Customer Service team, too. We're very excited for our continued partnership!

EF

Emerald F.  
CEO  
Cosmetics  
Used the software for: Less than 6 months

### "payment management made easy "

January 2, 2025

5.0

having a system that helps you automate stafss payment in a non tech industry is a big bonus. heartland payroll delivers this and more from payment automation to tracking of human capital I didn't have to employ more staff to handle all this with the help of heartland payroll

Pros

Ny favorite feature is heartland is the easy access my employee have to the basic feature through the mobile app with this all my staff could acess the software at no extra cost other features that made the software special is the workable interface, customizable dashboard and their professional customer service

Cons

No even one feature to dislike heartland payroll is a complete package and I wll continue using it

Review Source

Response from Global Payments

January 9, 2025

Hi Emerald, thank you for leaving us a 5-star review! It's great to hear how Heartland Payroll+ is making a difference for you and your employees. We look forward to our continued partnership!

BO

Bukola O.  
Accountant  
Human Resources  
Used the software for: Less than 6 months

### "Review from a first time user of heartland payroll softmare"

March 14, 2025

5.0

my first experience with payroll is positive overall it is aeasy and complete management solution

Pros

I like the structure of payroll I'm general it has a single point of contact which makes it easy to deal with any issues I also like how easy I can access the payroll data of all staff all the features are great

Cons

don't think any feature is less than the others they are all doing good so far

Review Source

Response from Global Payments

March 20, 2025

Hi Bukola, thank you for leaving us a 5-star review! We're glad that your first experience with payroll has been made easier by Heartland. We look forward to our continued partnership!

FA

Felix A.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "My5star review on heartland payroll"

January 16, 2025

5.0

My experience has been fantastic especially with the responsive customer support that resolves issues quickly

Pros

I like the Comprehensivenes of heartland payroll service it has everything needed included for payroll management the l customer support is topnotch accessibility via web browser from anywhere n is an added feature that I enoy about heartland payroll

Cons

A few functions require assistance from their teambut I have not experience any significant issues

Review Source

Response from Global Payments

January 21, 2025

Hi Felix, thank you for leaving us a 5-star review! It makes us happy to hear that Heartland Payroll+ is comprehensive and easy to access for you. We're glad our customer service team has been there for you when you need them as well. We look forward to our continued partnership!

KR

Kasuku R.  
Marketing Manager  
Hospital & Health Care  
Used the software for: 1-2 years

### "Heartland Payroll+ Has Been a Resourceful Tool for Payroll Management"

July 29, 2024

5.0

I would like to recommend Heartland Payroll+. Heartland Payroll+ has been so helpful.

Pros

All the features of this payroll management solution are excellent. Heartland Payroll+ has been making work simple for us.

Cons

I like the efficiency of Heartland Payroll+. Heartland Payroll+ has been a flawless tool.

Review Source

Response from Global Payments

August 5, 2024

Hi Kasuku, thanks for leaving us another 5-star review! We're thrilled to hear that Heartland has helped make Payroll easier for your business. Thanks for your recommendation and we look forward to our continued partnership!

DA

Dorothy A.  
CEO  
Writing and Editing  
Used the software for: Less than 6 months

### "Highly eficient and functional software "

November 10, 2024

5.0

I've being using Heartland payroll for my business and it has helpe me avoid costly mistakes in my company

Pros

I like the automated reporting feauture it Saves my time and reduces unnecessary mistakes I'll commend the customer service to, quite Responsive team

Cons

I experience minor glitches sonetimes but not something beyond the customer support they resolve it quickly

Review Source

Response from Global Payments

November 18, 2024

Hi Dorothy, thank you for leaving us a 5-star review! We are glad our Customer Service team members have been helpful and that automated reporting has saved you time. We look forward to our continued partnership!

IJ

Ichichi J.  
Project Management Officer  
Insurance  
Used the software for: 1-2 years

### "I Like the Efficiency of Heartland Payroll+: It Works So Well for Us"

July 23, 2024

5.0

Heartland Payroll+ is so amazing and powerful. The experience is great.

Pros

Heartland Payroll+ has been working so well for us due to its reliability. I love the ease of use of Heartland Payroll+.

Cons

For payroll management, Heartland Payroll+ is so powerful and amazing to use. Heartland Payroll+ is so amazing.

Review Source

Response from Global Payments

July 29, 2024

Hi Ichichi, thank you for leaving us a 5-star review! We’re so thrilled to hear that Heartland Payroll+ has been reliable and easy to use for both you and your business. We’re very excited for our continued partnership!

KM

Karatina M.  
Finance Director  
Automotive  
Used the software for: 1-2 years

### "Heartland Payroll+ Is an Impactful Payroll Management Tool"

July 18, 2024

5.0

I am glad because the experience we have with Heartland Payroll+ has been sensational due to its powerful features.

Pros

Heartland Payroll+ has been an incredible and impactful payroll management solution. It has comprehensive features that are so accurate.

Cons

All the features of Heartland Payroll+ have been meeting our expectations.

Review Source

Response from Global Payments

July 24, 2024

Hi Karatina, thank you for taking the time to leave us this positive review. We’re happy to hear we’ve positively impacted your business’ payroll management. We’re very excited for our continued partnership!

PP

Paolovi P.  
Operations Manager  
Civil Engineering  
Used the software for: 1-2 years

### "The Recommendable Approach for Payroll Management "

July 15, 2024

5.0

Heartland Payroll+ is focused, valuable, and has sustainable payment to all employees without challenges.

Pros

Heartland Payroll+ has a solid talent management, which makes every career development solid. Heartland Payroll+ makes solid and timely salary processing to employees.

Cons

Heartland Payroll+ has valuable mechanisms that allows all payroll processing option, and there is no functional disability.

Review Source

Response from Global Payments

July 22, 2024

Hi Paolovi, thanks for leaving us this positive review! We’re thrilled to hear that Payroll+ has been a valuable addition to your business. We’re very excited for our continued partnership!

GM

Gianluca M.  
Finance Director  
Construction  
Used the software for: 1-2 years

### "Committed Application for Job Management "

July 10, 2024

5.0

Heartland Payroll+ has committed job management options, where all employees are handled with care and proper rewards made. Besides, Heartland Payroll+ is collective, in allowing companies communicate effectively with all the employees.

Pros

Heartland Payroll+ has suitable job posting features, that allows sharing of business roles. Further, Heartland Payroll+ has clear payment plans, where every employee get the appropriate share.

Cons

Heartland Payroll+ is the committed and vibrant software, that allows companies make accurate payment to the employees without problems.

Review Source

Response from Global Payments

July 16, 2024

Hi Gianluca, thanks for leaving us a positive review! We’re happy to hear that your payroll needs are being met and we look forward to our continued partnership.

AM

Allan M.  
Finance Manager  
Sports  
Used the software for: 1-2 years

### "Efficient Mechanisms that Manages Payroll. "

July 1, 2024

5.0

Heartland Payroll+ delivers quality mechanisms where payments are well made to employees. Further, the tracking of human capital also helps us create a solid work plan for users.

Pros

Heartland Payroll+ has incorporated the process of payroll management and processing, which makes every process smooth. Further, Heartland Payroll+ has candid and dynamic human resource handling, where training and tracking are done effortlessly.

Cons

Heartland Payroll+ is the practical option that makes payroll processing smooth with no challenges.

Switched from

[Patriot Payroll](https://www.capterra.com/p/116050/Patriot-Payroll/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/)

The diversity of this software in handling all the payments is unmatched.

Review Source

Response from Global Payments

July 8, 2024

Hi Allan, thank you for leaving this positive review! We strive to make payroll as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. We truly appreciate your trust in us and look forward to continuing to serve your business needs!

MH

Meline H.  
Marketing Assistant  
Education Management  
Used the software for: 1-2 years

### "Payroll software done right"

August 2, 2024

5.0

Pros

Work very well with our HRIS system really make me happy. It is mostly because Heartland is easy to integrate and solved every issues that we had in managing payroll and payment. All the data is secure and has no issues.

Cons

Nothing to dislike. All the tools and features met our expectation and what we need from a payroll software.

Review Source

Response from Global Payments

August 8, 2024

Hi Meline, thank you for the taking the time to leave us a review! We're happy to hear that your payroll needs have been met by Heartland and we look forward to our continued partnership!

RO

Rosemary O.  
Human Resource manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "The heart of every HR my review in Heartland payroll"

October 28, 2024

5.0

we used Heartland Payroll+successfully and it gave us exactly what my company HR needed with its smooth and cost effective operation

Pros

Heartland payroll helped me to manage my hr onboarding from recruitment to final phase, I also like how efficient the payroll processing is, heartland payroll data management is secure and safe for important files

Cons

I couldn't find any con in Heartland payroll so far it's been working real good

Review Source

Response from Global Payments

November 8, 2024

Hi Rosemary, thank you for leaving us a 5-star review! We're glad to hear that your HR needs are being met from recruitment to payroll processing. We're very excited for our continued partnership!

SV

Sarah V.  
Accounting Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Excellent service and easy payroll"

July 15, 2024

5.0

Payroll has been easy,reliable,easy to change from direct deposit to checks and arrives on time.

Pros

I love how simple it is to complete employee entries and being able to account how much money each job is costing me for payroll.

Cons

Sometimes it difficult to run reports otherwise it's easy to navigate and customer service is very fast and efficient.

Review Source

Response from Global Payments

July 22, 2024

Hi Sarah, thanks for leaving us this positive review! We’re so glad your payroll needs have been met by Heartland, making things easier for you and your business. We look forward to our continued partnership!

Jessica D.  
Human Resource Manager  
Civil Engineering  
Used the software for: 2+ years

### "Heartland Payroll efficiency in payroll and HR has made it our all-time go to product."

June 10, 2024

5.0

The experience with Heartland Payroll has been so good and very helpful. It has made our HR tasks very simple and convenient. Also, it has helped us improve our payroll processing making it very fast and error-free.

Pros

Has easy to use payroll dashboard that help us have quick and accurate payroll processing. It gives us detailed payroll reports that allows us ensure everything is on the right side. It allows us to easily manage HR records that help make onboarding so efficient. It has very reliable support system with an always ready to assist support team.

Cons

We have not disliked anything about Heartland Payroll. It has been very consistent at offering us the best services.

Review Source

Response from Global Payments

June 17, 2024

Hi Jessica, thank you for the 5-star review! We strive to make Payroll as smooth and hassle-free as possible, and it’s rewarding to see this reflected in your business with us. We appreciate your trust in us and look forward to continuing to serve your payroll needs.

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