# Auris Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Auris the right Payroll solution for you? Explore 101 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195073/Heartland-Payroll-HR/reviews --- Auris 4.3 (101) [View alternatives](https://www.capterra.com/p/195073/Heartland-Payroll-HR/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 17th, 2026 # Reviews of Auris Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews VM Violet M Regional Sales ManagerFood & Beverages, 201 - 500 employeesUsed the software for: 1-2 years. “Additionally, Heartland Payroll includes a self-service portal where employees can easily access their pay stubs and W-2 forms, hence saving a lot of time for HR departments.“ April 18, 2025 KG Katherine G ownerHospital & Health Care, 2 - 10 employeesUsed the software for: More than 2 years. “They withhold when they shouldn't, credits with the state sit in the state for months if not years with many emails back and forth, random credits get returned without explanation for unemployment, and after hounding me to do my ERTC, they neglected to file appropriate forms and did not respond to me for months, until my claim fully expired.“ April 7, 2025 RI Rafael I Administrator AssitantFood Production, 51 - 200 employeesUsed the software for: 1-2 years. “It worked well with integration with our HRIS application and able to connect with auto-deposit payroll payment system to help automating most of the payment process.“ August 19, 2024 DS Dylan S Product ManagerConsumer Electronics, 2 - 10 employeesUsed the software for: 1-2 years. “Its hard to calculate total hours when breaks are included as it splits them seperately.“ January 24, 2025 FA Felix A CEOMarketing and Advertising, 11 - 50 employeesUsed the software for: Less than 6 months. “I like the Comprehensivenes of heartland payroll service it has everything needed included for payroll management the l customer support is topnotch accessibility via web browser from anywhere n is an added feature that I enoy about heartland payroll“ January 16, 2025 SS Sara S Service CoordinatorHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “The logging in and out every time did become a but difficult when trying to do things in a little bit of a hurried fashion.“ July 25, 2024 WA Walach A SalesInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling.“ April 16, 2025 AB Ann B OwnerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “That really soured my experience with Heartland and after my contract ended I went forward with another payroll company“ August 25, 2025 ## Showing most helpful reviews Showing 1-25 of 101 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use ernest M. Procurement Officer Financial Services Used the software for: 1-2 years ### "My ultimate gem with payroll calculation and benefits administration." October 21, 2024 5.0 Ultimate gem with payroll calculations, benefits administration and direct deposits. Pros Ultimately helps to track employee hours. Exquisitely effective for payroll calculations, benefits and tax setups. Cons Great for state regulations compliance and got no dislike. Review Source Response from Auris Payroll Solutions October 28, 2024 Hi Ernest, thank you for leaving us a positive review! We're glad to hear your payroll needs have been met, especially benefits administration. We're very excited for our continued partnership! NG Neil G. President Hospital & Health Care Used the software for: 2+ years ### "Heartland Payroll" January 22, 2025 5.0 Heartland treats us like a business partner and not like just another client. Pros Heartland staff is very responsive and has helped us integrate with other vendors. Our sales rep, Michael, is very helpful. Any glitches are addressed and we have very few problems. Cons I really don't have anything to add in the Cons section as Heartland's team has treated me well. Alternatives considered [ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Auris Recommendation from trusted partner; sales agent support. I ended up in a crisis situation as previous vendor folded. Heartland delivered and delivered on a very, very short timeline. Review Source Response from Auris Payroll Solutions January 23, 2025 Hi Neil, thank you for leaving us a 5-star review! It makes us happy knowing that our team members have been responsive and helpful. We are very excited for our continued partnership! dS david S. Owner Operator Financial Services Used the software for: 2+ years ### "Started well... " March 17, 2025 2.0 Started good and ended do to heartlands non responsiveness to support or other requests. Pros we used it for years and at the beginning , Heartland provided great service for an affordable cost. Cons time and labor was a separate company and cost. support became poor to non existent over time Review Source Response from Auris Payroll Solutions March 20, 2025 Hi David, we're genuinely sorry to hear about your recent experience with Heartland. Please email your contact details to social@heartland.us so we can get in touch with you directly to make things right. Thanks for your patience and bringing your concerns to our attention. DS Dylan S. Product Manager Consumer Electronics Used the software for: 1-2 years ### "Pretty decent" January 24, 2025 4.0 Pros Its simplistic and easy to navigate. There isn't added clutter to the front end for users allowing them to access their forms and information quickly easily. Cons Time tracking tools could be laid out better. Its hard to calculate total hours when breaks are included as it splits them seperately. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) More affordable than the competitors offerings Review Source Response from Auris Payroll Solutions January 27, 2025 Hi Dylan, thank you for leaving us a positive review! It's great to hear that Heartland Payroll+ has been an easy switch for you to make. Thank you for your additional feedback and we look forward to our continued partnership! FM Floyd M. Executive Associate Accounting Used the software for: 6-12 months ### "Encrypted system " March 12, 2025 5.0 It is a user-friendly interface with a good data encryption system Pros Its data encryption software is the best where no one can access the account. Cons Its good but its little slow but no others challenges am finding Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) It is good just lacks some features and its design i wasn't in love with it Review Source Response from Auris Payroll Solutions March 13, 2025 Hi Floyd, thank you for leaving us a 5-star review! We're glad making the switch to Heartland Payroll+ has been a user-friendly experience. Thank you for your additional feedback and we look forward to our continued partnership! SW Susan W. Controller Construction Used the software for: Less than 6 months ### "Great Customer Support!" March 11, 2025 5.0 The Staff is very friendly and were very helpful in helping me transition to Heartland Payroll. Pros I like that when I need anything, like a question answered or how to get around the payroll program, I can always reach somebody immediately. Customer service is great! Cons I really don't have any problems with this program. It was very user friendly. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Paychex Flex was becoming unreliable. Our payrolls were not delivered on time Review Source Response from Auris Payroll Solutions March 12, 2025 Hi Susan, thank you for leaving us a 5-star review! We're glad to hear that our Customer Support team is there for you when you need them, especially when switching over to Heartland Payroll+. We're very excited for our continued partnership! JL Joseph L. Library Director Libraries Used the software for: 1-2 years ### "Expert Payroll Management & Assistance" November 26, 2024 5.0 Pros A wonderfully helpful and thoughtful team of associates. No problem is too small for them, and their responses are quick, thorough, and above all patient. We've worked with Heartland for just over one year and I couldn't be happier. Problems -- mostly on my end -- are resolved to my complete satisfaction. Cons Reports are not intuitive but can be found with a little digging. Our rep is always ready to jump in and help us however. Switched from [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Lack of timely responses from associates, an uneasy feeling that the reps did not fully understand how important it is that clients be acknowledged in real time. Review Source Response from Auris Payroll Solutions December 5, 2024 Hi Joseph, thank you for leaving us this positive review! We're so relieved that the switch to Heartland Payroll+ has paid off thanks in part to our team members. Thank you for your additional feedback and we look forward to our continued partnership! VR Verified Reviewer Business Office Manager Financial Services Used the software for: 1-2 years ### "Heartland is Great for Payroll! " July 30, 2025 5.0 Great. I enjoy the representatives and their thoroughness in verifying my credentials, helping with learning the system and recording time. Pros I enjoy the ease in which to complete payroll, notifications of payroll due dates and the team is very friendly and eager to assist. Cons Heartland is effective, however, my company subscribes for self-servicing, so some features we do not take advantage of because our business model. Review Source Response from Auris Payroll Solutions July 31, 2025 Hi there, thank you for taking the time to leave us this positive review! We're so glad to hear that our payroll solutions have been convenient and easy to use for your business. Thanks for shouting out our support team members as well. We look forward to our continued partnership! JA JILL A. HUMAN CENTERED LEADERSHIP COACH Management Consulting Used the software for: 1-2 years ### " A Comprehensive Solution for Growing Businesses with Scalable Payroll and HR Needs" March 16, 2025 5.0 The platform is intuitive and designed with non-technical users in mind, so business owners and HR managers can easily navigate it without needing advanced software knowledge. Pros One of the standout features is the automated tax filing, which ensures businesses never miss a filing deadline. The system handles both federal and state tax filings, including quarterly and annual tax reports, making compliance much simpler. Cons While Heartland Payroll+ offers a degree of customization, certain features, like the user interface or specific HR workflows, might not be as flexible as some businesses would prefer. Review Source Response from Auris Payroll Solutions March 18, 2025 Hi Jill, thank you for leaving us a positive review! We're glad to hear that you find the tax management features useful. Thank you for your additional feedback and we look forward to our continued partnership! WA Walach A. Sales Information Technology and Services Used the software for: 1-2 years ### "A complete payroll package for HR " April 16, 2025 4.0 Pleasant experience with the automatic payroll system. I do not have to spend countless hours to calculate wages manually anymore. Pros It is more than just a payroll software, it also cover our business need for human resource software, time & attendance, and payroll processing. Working productivity is boosted after we change to modern timesheets to track billable hours, clock-in and build accurate report for shift scheduling. Tracking employees hours help to ensure worker is paid fairly by their working hours and reduce calculation mistake when calculating their monthly wages. It also help HR to process time off request by simple click either to accept or not accept the request. All this features is on one platform. Cons Missing training course for HR to learn about the system. It would be more effective if we can sent our HR personnel for face to face training to learn all about the software and its limitation for a better understanding. Review Source Response from Auris Payroll Solutions April 17, 2025 Hi Walach, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Heartland and we’re very excited for our continued partnership! TW Tim W. Owner Construction Used the software for: 1-2 years ### "Heartland Review" January 14, 2025 5.0 Very good. The staff is very professional and easy to work with. Pros The Representative (Anthony L) is a pro. Customer service is very helpful. The website interface is efficient. Cons The website could be more user friendly. But it works. Alternatives considered [Paychex Flex](https://www.capterra.com/p/119841/Paychex-Flex/) Reason for choosing Auris Heartland had a very personal feel. We did not feel like just another customer on the corporate list. Review Source Response from Auris Payroll Solutions January 15, 2025 Hi Tim, thank you for leaving us a positive review! It's great to hear that our team has been helpful and easy to work with. Thank you for your additional feedback and we look forward to our continued partnership! AM Allan M. Finance Manager Sports Used the software for: 1-2 years ### "Efficient Mechanisms that Manages Payroll. " July 1, 2024 5.0 Heartland Payroll+ delivers quality mechanisms where payments are well made to employees. Further, the tracking of human capital also helps us create a solid work plan for users. Pros Heartland Payroll+ has incorporated the process of payroll management and processing, which makes every process smooth. Further, Heartland Payroll+ has candid and dynamic human resource handling, where training and tracking are done effortlessly. Cons Heartland Payroll+ is the practical option that makes payroll processing smooth with no challenges. Switched from [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[Square Payroll](https://www.capterra.com/p/170266/Square-Payroll/)[Paycor](https://www.capterra.com/p/133745/Paycor-Perform/)[Payroll Mate](https://www.capterra.com/p/63592/Payroll-Mate/) The diversity of this software in handling all the payments is unmatched. Review Source Response from Auris Payroll Solutions July 8, 2024 Hi Allan, thank you for leaving this positive review! We strive to make payroll as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. We truly appreciate your trust in us and look forward to continuing to serve your business needs! SB Stevan B. IT Executive Consumer Services Used the software for: 6-12 months ### "Amazing payroll operation" April 29, 2025 4.0 Pros Easy access to view my payroll history and information. Can work from smartphone, which is very helpful. Accurate wages calculation and no delay in payment/deposit to my bank account. Overall, I seen a better payroll service/operation after we change to Heartland Payroll. Cons Met the expectation that we need after the payroll operation is handled by professional. For me, I have no complaint or dislike with this software. Review Source Response from Auris Payroll Solutions May 5, 2025 Hi Stevan, thank you for leaving us a positive review! It's great to hear switching to Heartland Payroll+ has improved operations for you and your business. We're very excited for our continued partnership! DO Dare O. CEO Computer Networking Used the software for: 1-2 years ### "A solid payroll solution " February 10, 2025 4.0 Pros One of Heartland Payroll+ strongest points is its reliable customer service, this software works well with various accounting software and HR management tools helping streamline our financial processes, employees can access their pay stubs, tax documents, and other payroll-related information without needing constant HR assistance, this tool dashboard is intuitive, making payroll processing straightforward and ensuring that everything is handled accurately with no errors, it helps pay on time with proper efficiency. Cons I have nothing against this software using it, it works perfectly for us. Review Source Response from Auris Payroll Solutions February 14, 2025 Hi Dare, thank you for leaving us a positive review! We're glad Heartland can help make Payroll straightforward and accurate. It also makes us happy to hear that our Customer Service team members have been reliable when you've needed them. We look forward to our continued partnership! AJ Adam J. Owner Food & Beverages Used the software for: 1-2 years ### "New Business owner" March 14, 2025 5.0 I have found Heartland very helpful form setting up new employees to actually being able to speak to a representative. Pros Always helpful, as a new business owner I have made a few mistakes, and every time I all the help and fix it. Cons none that I have experienced. I am very satisfied with the whole experience. Review Source Response from Auris Payroll Solutions March 19, 2025 Hi Adam, thank you for leaving us a 5-star review! We're glad to hear that our Customer Support team has been by your side as a new business owner. We look forward to our continued partnership! MH Maisarah H. Administrator Furniture Used the software for: 1-2 years ### "Avoid costly mistake in processing payroll" December 4, 2024 5.0 Pros Best things about this software is it availability to be access from web-browser which mean can be used from anywhere. Eliminate manual payroll management that is time consuming and save the time for other pressing tasks. Reduce mistake in calculating payroll and payment. Cons Honestly, I found no issues and problem while using this software. It work smoothly with our HRIS software. Review Source Response from Auris Payroll Solutions December 10, 2024 Hi Maisarah, thank you for leaving this review! We strive to make payroll processing as smooth and easy for you and your business. We're relieved to hear that Heartland Payroll+ not only saves you time, but reduces errors. We're very excited for our continued partnership! NB Norbert B. Director Food & Beverages Used the software for: 6-12 months ### "Easy onboarding into our payroll." February 14, 2025 5.0 I am satisfied with using this software as it makes me good at what i do. Pros Simple for me to use to onboard new employees into the payroll which has make making payment efficient and accurate without delay or glitch. It has a detailed dashboard with an interface that is easy to navigate for me. Their customer support service has been top notch as they deliver perfectly. Cons I have enjoyed every feature about this software since using it till now, no issues encountered. Review Source Response from Auris Payroll Solutions February 20, 2025 Hi Norbert, thank you for leaving us a positive review! We're happy to hear that Heartland has helped streamline your onboarding process. Thanks for shouting out our Customer Service team, too. We're very excited for our continued partnership! BO Bukola O. Accountant Human Resources Used the software for: Less than 6 months ### "Review from a first time user of heartland payroll softmare" March 14, 2025 5.0 my first experience with payroll is positive overall it is aeasy and complete management solution Pros I like the structure of payroll I'm general it has a single point of contact which makes it easy to deal with any issues I also like how easy I can access the payroll data of all staff all the features are great Cons don't think any feature is less than the others they are all doing good so far Review Source Response from Auris Payroll Solutions March 20, 2025 Hi Bukola, thank you for leaving us a 5-star review! We're glad that your first experience with payroll has been made easier by Heartland. We look forward to our continued partnership! KT Kayode T. Administrative consultant Management Consulting Used the software for: Less than 6 months ### "am impresse with Heartland payroll efficiency in payroll management" December 25, 2024 5.0 Their HR services is straightforward with seamless training and tracking Them platform is user-friendly and uses advanced technology to simplify tasks, and most features are accessible via the mobile app which is super cool Pros responsive team I must say Heartland team is very helpful and responsive quickly address any issues we have to satisfaction Heartland Payroll automates employee payments tracking data attendance a d everything payment related positive experience and impressive service overall Cons Reports can be tricky to find, but our customer service representative is always available to help Review Source Response from Auris Payroll Solutions January 2, 2025 Hi Kayode, thank you for taking the time to leave us this positive review! We're so glad to hear that our customer service team has been helpful. We look forward to our continued partnership! NJ Naomi J. CEO Financial Services Used the software for: Less than 6 months ### "My review on heartland payroll " January 21, 2025 5.0 Great experience overall. my staffmonthly payment has not being any faster and easier Pros I love how automated it is, I no longer experience delay with my staff monthly payment which was the case before heartland payroll I'm glad i signed up Cons nothing at all I'm satisfied as long as I keep getting my Staff payment in time Review Source Response from Auris Payroll Solutions January 23, 2025 Hi Naomi, thank you for leaving us a 5-star review! It's great to hear how Heartland Payroll+ has been fast and easy to use for your business. We look forward to our continued partnership! RO Rosemary O. Human Resource manager Information Technology and Services Used the software for: Less than 6 months ### "The heart of every HR my review in Heartland payroll" October 28, 2024 5.0 we used Heartland Payroll+successfully and it gave us exactly what my company HR needed with its smooth and cost effective operation Pros Heartland payroll helped me to manage my hr onboarding from recruitment to final phase, I also like how efficient the payroll processing is, heartland payroll data management is secure and safe for important files Cons I couldn't find any con in Heartland payroll so far it's been working real good Review Source Response from Auris Payroll Solutions November 8, 2024 Hi Rosemary, thank you for leaving us a 5-star review! We're glad to hear that your HR needs are being met from recruitment to payroll processing. We're very excited for our continued partnership! ZQ Zeinab Q. UI and Front End Designer Information Technology and Services Used the software for: 1-2 years ### "Heartland Payroll+ Has Incredible Capabilities" July 30, 2024 5.0 The experience is great. Heartland Payroll+ is super amazing. Pros I am happy because of the efficiency and reliability of Heartland Payroll+. The capabilities of Heartland Payroll+ and its customizable interface make everything smooth. Cons No bad sides detected about Heartland Payroll+. Heartland Payroll+ is amazing. Review Source Response from Auris Payroll Solutions August 5, 2024 Hi Zeinab, thanks for leaving us another 5-star review! We're happy that you're happy with Heartland Payroll+'s reliability, efficiency and customization. We're very excited for our continued partnership! IJ Ichichi J. Project Management Officer Insurance Used the software for: 1-2 years ### "I Like the Efficiency of Heartland Payroll+: It Works So Well for Us" July 23, 2024 5.0 Heartland Payroll+ is so amazing and powerful. The experience is great. Pros Heartland Payroll+ has been working so well for us due to its reliability. I love the ease of use of Heartland Payroll+. Cons For payroll management, Heartland Payroll+ is so powerful and amazing to use. Heartland Payroll+ is so amazing. Review Source Response from Auris Payroll Solutions July 29, 2024 Hi Ichichi, thank you for leaving us a 5-star review! We’re so thrilled to hear that Heartland Payroll+ has been reliable and easy to use for both you and your business. We’re very excited for our continued partnership! KM Karatina M. Finance Director Automotive Used the software for: 1-2 years ### "Heartland Payroll+ Is an Impactful Payroll Management Tool" July 18, 2024 5.0 I am glad because the experience we have with Heartland Payroll+ has been sensational due to its powerful features. Pros Heartland Payroll+ has been an incredible and impactful payroll management solution. It has comprehensive features that are so accurate. Cons All the features of Heartland Payroll+ have been meeting our expectations. Review Source Response from Auris Payroll Solutions July 24, 2024 Hi Karatina, thank you for taking the time to leave us this positive review. We’re happy to hear we’ve positively impacted your business’ payroll management. We’re very excited for our continued partnership! GM Gianluca M. Finance Director Construction Used the software for: 1-2 years ### "Committed Application for Job Management " July 10, 2024 5.0 Heartland Payroll+ has committed job management options, where all employees are handled with care and proper rewards made. Besides, Heartland Payroll+ is collective, in allowing companies communicate effectively with all the employees. Pros Heartland Payroll+ has suitable job posting features, that allows sharing of business roles. Further, Heartland Payroll+ has clear payment plans, where every employee get the appropriate share. Cons Heartland Payroll+ is the committed and vibrant software, that allows companies make accurate payment to the employees without problems. Review Source Response from Auris Payroll Solutions July 16, 2024 Hi Gianluca, thanks for leaving us a positive review! We’re happy to hear that your payroll needs are being met and we look forward to our continued partnership. Similar Products Featured ## Related categories [Payroll](https://www.capterra.com/payroll-software/)[Human Resources](https://www.capterra.com/human-resource-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.