# Page 3 | Genius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Genius the right Restaurant POS solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195074/Genius/reviews --- Genius 4.5 (185) [View alternatives](https://www.capterra.com/p/195074/Genius/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 19th, 2026 # Page 3 - Reviews of Genius ## Showing most helpful reviews Showing 51-75 of 185 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JYOTIRMOY D. Account Assistant Computer Software Used the software for: Less than 6 months ### "Excellent Restaurant management platform" February 6, 2025 5.0 Overall an excellent platform for restaurants of all sizes, easy to learn with various customization options. Pros Easy to learn and use, customization options of menus, layouts which is important and almost all features necessary for restaurants. Cons Sometimes glitches occurs, a bit expensive than alternatives Review Source Response from Global Payments February 11, 2025 Hi there, thank you for leaving us a positive review! It's great to hear that Heartland Restaurant is easy to use and you can customize it to the needs of your business. We look forward to our continued partnership! Gaurav B. Associate recruiter Consumer Services Used the software for: 6-12 months ### "Great Restaurant management tool Heartland Restaurant !" September 2, 2024 4.0 Overall its been great experience if i include my personal experience and my team. Restaurant orders and requirements are easily fulfilled and helps in creating good connection with the customer. Pros It has been wonderful to manage our restaurant hassle free and Everything including payment , ordering , reports of order can be easily managed from the dashboard. I am definitely fond of its user friendly dashboard and client management through the platform. Cons I don't find any major issue while working with this platform although it had some glitches from time to time , it can be improved. Review Source Response from Global Payments September 4, 2024 Hi Gaurav, thank you for leaving us this review! We love hearing ordering has been hassle-free for your restaurant. Thanks for your additional feedback and we're excited for our continued partnership! MB Marta B. Restaurant And Bar Manager Restaurants Used the software for: 2+ years ### "Magnificent Standalone POS device" December 1, 2024 5.0 Pros Running a bar is not easy but Heartland Restaurant has made it a dream come true to run the bar without hassles. The standalone POS device is a great invention. Cons What I like less about it is the time taken to contact customer service. Switched from [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Just a normal switch between the two softwares. Review Source Response from Global Payments December 9, 2024 Hi Marta, thank you for leaving us a positive review! We're glad to hear Heartland Restaurant has helped streamline your business. We appreciate your additional feedback and we look forward to our continued partnership! Alfred O. Pastry Chef Hospitality Used the software for: 2+ years ### "Don't look further, you won't get a better restaurant POS than Heartland Restaurant." August 20, 2024 5.0 It has been a very profitable experience using Heartland Restaurant as our POS to run our restaurant. Our business has really flourished in terms of the online orders we get to delivery to our customers. It has helped us streamline operations within the restaurant making things to flow seamlessly from the kitchen to the guests. Pros Heartland Restaurant provides us with an outstanding online ordering tools that has helped us to simplify the whole food ordering process from check out to delivery. It provides us with detailed performance reports that gives us the basis on what to improve on and what to maintain. Setting up Heartland Restaurant was very straightforward and its ease of customization allowed us to have a perfect POS for our restaurant. Cons There has never been an struggles working with Heartland Restaurant and there are no negative remarks to make. Review Source Response from Global Payments August 26, 2024 Hi Alfred, thank you for the 5-star review! We're glad to hear Heartland Restaurant was easy to set up and that the online ordering tools helped simplify your operations. We look forward to our continued partnership! Vijesh P. Sales Executive Computer & Network Security Used the software for: 6-12 months ### "It's user-friendly Interface" November 15, 2024 5.0 Pros Heartland Restaurant is excellent. It's an easy-to-use management system that helps us track cash flow, monitor inventory, and manage our employees easily. The software generates sales reports that are very helpful. The POS system processes food orders quickly. Cons We have no complaints, it's easy to set up and manage. It works smoothly. Review Source Response from Global Payments November 21, 2024 Hi Vijesh, thank you for leaving us a 5-star review! It's great to hear that Heartland Restaurant's user interface has been easy to use for you and your business. We're very excited for our continued partnership! CA Cliff A. President Hospitality Used the software for: 1-2 years ### "Distinctively memorable, unleash the power of your brand with Heartland Restaurant." October 16, 2024 5.0 A five star experience, give it a shot. I highly recommend. Pros Easy to use and very effective.POS , payroll and Accounting serviced and payment processing is their key agenda. All in one page, perfect solution for all of us. Cons No cons, easy to set up, use and everything else is good. Review Source Response from Global Payments October 22, 2024 Hi Cliff, thank you for leaving us a 5-star review! We're thrilled to hear that Heartland Restaurant has been easy to set up and use. We look forward to our continued partnership! Shiv Ganesh G. Village ops facilitator Non-Profit Organization Management Used the software for: 6-12 months ### "Heartland Restaurant is smooth in use" September 24, 2024 4.0 Using Heartland restaurant is a good choice as it is really easy to use with user friendly experience with affordable price. Pros Heartland Restaurant is truly exceptional in operating with vast amount of tools to easily order , manage restaurant and delievery management as well. Cons Heartland restaurant is amazing and good in using with no dislike so far. Review Source Response from Global Payments September 30, 2024 Hi Shiv Ganesh, thank you for taking the time to leave us this positive review! We're glad to hear that Heartland Restaurant is user friendly, affordable and it equips your business with helpful tools. We look forward to our continued partnership! MR Margaret R. General Manager Restaurants Used the software for: 1-2 years ### "Changed restaurant completely for good" October 23, 2024 5.0 Pros The point of sale and POS is completely changed. The menu items are digitized as per Heartland Restaurants initiative. Great change overall. Cons In a while, I am not troubled by any of its aspects. Switched from [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) The ease of use was a big factor in this switch. Review Source Response from Global Payments October 29, 2024 Hi Margaret, thank you for leaving us a positive review! We're happy to hear that Heartland Restaurant is easy to use and the switch was worth it. We're very excited for our continued partnership! FD Fabio D. CIO Information Technology and Services Used the software for: 6-12 months ### "Streamlined POS" April 7, 2025 4.0 Pros Heartland Retail system is well developed with the best UI and easy to creat custom fields for tracking inventory. Cons Heartland Retail is convenient for collecting payment from different digital platforms. Review Source Response from Global Payments April 8, 2025 Hi Fabio, thank you for leaving us a positive review! We're glad to hear Heartland Retail is easy to use for your business needs. We look forward to our continued partnership! sL sinwu L. team reader Health, Wellness and Fitness Used the software for: 6-12 months ### "good software" March 5, 2025 4.0 This software seems to be good for both the customer and the boss Pros This app is optimized for restaurant owners to make reservations and manage customers. I liked that if I made a reservation using the app, I could use the restaurant right away without waiting. Cons There aren't any downsides. I hope that as the number of registered restaurants increases, customer choices will increase and the app will become more efficient. Review Source Response from Global Payments March 5, 2025 Hi Sinwu, thank you for leaving us a review! AL Andre L. Restaurant Manager Restaurants Used the software for: 1-2 years ### "Changing the way we serve customers" November 18, 2024 5.0 Pros What I admire about Heartland Restaurant is that it has changed the way we collect payments and orders. Restaurant is totally digital now. Cons No, I don't want to highlight cons as such. Review Source Response from Global Payments November 25, 2024 Hi Andre, thank you for leaving us a positive review! It's great to hear that Heartland Restaurant helped digitize your restaurant. We are very excited for our continued partnership! susan W. Nutritionist Hospital & Health Care Used the software for: 1-2 years ### "You can't love the POS dashboard." August 26, 2024 5.0 Smooth and robustness for reports for quick decision making. Love the 360 visibility of customers details. POS for quick billing, invoicing and payments. Pros Love the POS dashboard for all transactions of the day. Real-time inventory tracking to viability of status of items. Cons Robust with it's inventory tracking and reporting. Review Source Response from Global Payments September 3, 2024 Hi Susan, thanks for this positive review! We're glad to hear that inventory tracking and reporting is robust and useful for your business. We look forward to our continued partnership! FI Favour I. CEO Food Production Used the software for: Less than 6 months ### "my pastry restaurant is running smoothly" November 15, 2024 5.0 Heartland Restaurant has helped us deliver better service abd retain customers i highly recommend it Pros I like the effectivenss of heartland restaurant in order management and payment processing its very fast and we don't have any record of hanging payments,he mobile pos system works very well heartland gives accurate performance reports too which helps our decision making a lot Cons there is no problem with heartland restaurant feautures Review Source Response from Global Payments November 22, 2024 Hi Favour, thank you for leaving us a 5-star review! It's great to hear that Heartland Restaurant has helped improve your restaurant's service to retain happy customers. We look forward to our continued partnership! Louise H. Front Office Manager Hospitality Used the software for: 2+ years ### "Heartland Restaurant has always shown tenacious ability in managing restaurant operations." August 1, 2024 4.0 Heartland Restaurant superiority in restaurant management has helped us to keep things running smoothly in our restaurant. It has helped us to touch the hearts of our guests with a fast and efficient ordering experience making them visit us over and over again. We did hit a jackpot with Heartland Restaurant. Pros Heartland Restaurant has a fantastic POS that allows us to accept and process all payments methods. There are very robust sales reporting tools which assist in monitoring and analyzing our sales operations. The POS system has a high processing speed making it possible to process food orders quickly. Cons Heartland Restaurant always hit the spot for us leaving us with absolutely nothing to complain about. Review Source Response from Global Payments August 7, 2024 Hi Louise, thank you for taking the time to leave us this positive review! We're thrilled to hear that Heartland has helped your restaurant run smoothly through efficient ordering and robust reporting. We look forward to our continued partnership! RM Ralph M. Assistant General Manager Gambling & Casinos Used the software for: 2+ years ### "Smart gambling operator" October 24, 2024 5.0 Pros Our gambling operations are working with the deployment of Heartland. It enables free and fair gambling and casino games that the visitors trust a lot. Cons My experience has been wonderful using this program. Review Source Response from Global Payments October 30, 2024 Hi Ralph, thank you for leaving a positive review! CE Carina E. Unternehmensinhaber Restaurants Used the software for: 1-2 years ### "Superb portable billing devices" November 15, 2024 5.0 Pros The table management device is superb. It records all the dishes ordered by the visitor and bills them accordingly. Cons I never faced awkward situation with Heartland devices. Review Source Response from Global Payments November 21, 2024 Hi Carina, thank you for leaving us a 5-star review! We're glad Heartland Restaurant has been reliable for you and your business. We look forward to our continued partnership! Walaa A. Health Pharmaceuticals Used the software for: 6-12 months ### ""Great Food and Ambiance, but Room for Improvement"" January 23, 2025 4.0 My experience at Heartland Restaurant was enjoyable. The quality of food and service stood out, but the extended wait time and cost could be improved. Pros The food was flavorful and fresh, with a wide variety of options. The ambiance was cozy and inviting. The staff were attentive and friendly. Cons The wait time for food was longer than expected. Pricing felt slightly higher for some dishes compared to similar restaurants. Review Source Response from Global Payments January 24, 2025 Hi Walaa, thank you for leaving a positive review! michelle W. Warehouse Supervisor Logistics and Supply Chain Used the software for: 1-2 years ### "Satisfaction with seamless payments " August 20, 2024 5.0 It's versatile and flexible with payments. Real-time inventory tracking and reporting. Pros Exquisite with itemization and easier scanning for quick payments. Flexibility with inventory tracking. Cons Flexibility with inventory tracking and reporting. I did not find any problem with it. Review Source Response from Global Payments August 26, 2024 Hi Michelle, thank you for leaving us a positive review! It's great to hear how seamless and versatile Heartland Retail has been for your business, especially with inventory tracking and reporting. We look forward to our continued partnership! SD Shannen D. Owner Food & Beverages Used the software for: I used a free trial ### "Heartland redturantvreview" January 14, 2025 5.0 Over all experienced was ok not to bad on hold waiting for solution was over 20 mins Pros Very friendly staff helpful didnt have to wait long for reboot or issues Cons Livevchat was unavailable call kept dropping Review Source Response from Global Payments January 15, 2025 Hi Shannen, thank you for leaving us a 5-star review! It's great to hear our team was helpful, but we're sorry to hear about live chat being unavailable. Thank you for your additional feedback and we look forward to our continued partnership! kK kais K. General Manager Pre opening Hospitality Used the software for: 1-2 years ### "Checking vacant rooms optically " November 4, 2024 5.0 Pros Arguably it has a very sleek interface for booking hotel rooms. Checking vacant rooms and paying electronically is easy in Heartland application. Cons It has no defects associated with it presently. Review Source Response from Global Payments November 11, 2024 Hi Kais, thank you for leaving us a review! VR Verified Reviewer Assistant System Engineer Information Technology and Services Used the software for: Less than 6 months ### ""Honest Review With Heartland Restaurant"" February 7, 2025 4.0 Overall It's a best software I have ever seen. I like this software very much. I highly recommend you to use this software. Pros It is an easy to use and inexpensive software which also build a trust between restaurant and customer. It helps the restaurants to make all records and keep all the reports very safely. It's best feature is that it support all the payment features. Also it's interface is very user friendly so everyone can easily use it. Cons I don't think so that this software has any cons. It works very well. And I am highly satisfied with this software. Review Source Response from Global Payments February 11, 2025 Hi there, thank you for leaving us a positive review! We're happy to hear you have been enjoying the software's easy-to-use and all-encompassing features. We're very excited for our continued partnership! TK Tenae K. Owner Facilities Services Used the software for: Less than 6 months ### "Heartland restaurant makes transactions easy " December 30, 2024 4.0 Overall, I’d say it’s a good system and reliable when it’s not rebooting Pros It works well for pos system easy to install. Cons It glitches. I’ve had issues sometimes with the system restarting in the middle of a transaction Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Needed a more sophisticated system for multiple orders. Time management was important and square doesn’t provide that service. Review Source Response from Global Payments January 3, 2025 Hi Tenae, thank you for leaving us this review! We're glad to hear that switching to Heartland Restaurant has been easy. Thank you for your additional feedback, we will share with our team. We look forward to our continued partnership! EB Ebba B. Restaurangchef Restaurants Used the software for: 6-12 months ### "Magnetic discount offers" November 5, 2024 5.0 The overall business with Heartland is truly viable. Pros Online ordering reaches a new level. Discount offers in Heartland Restaurant is a magnet for our customers. Kudos! Cons Did not disgust me for a while, its going great. Review Source Response from Global Payments November 11, 2024 Hi Ebba, thank you for leaving us this review! It's great to hear that Heartland has positively impacted your business. We look forward to our continued partnership! TP Théo P. Manager Management Consulting Used the software for: 1-2 years ### "Transformed our food business! " October 1, 2024 5.0 Pros Heartland Restaurant has transformed my food plaza into a modern day food hub. From accepting orders to successful dispatch, it has got me covered. Cons They must sell POS machines too in future. Review Source Response from Global Payments October 8, 2024 Hi Théo, thank you for leaving us this positive review! We're so glad that Heartland has helped you transform your business. We're very excited for our continued partnership! LJ Larissa J. Admin Accounting Used the software for: Less than 6 months ### "Heart landing " February 8, 2025 5.0 Pros Simple easy to use interface, quick easy Cons Nothing comes to mind in the time I’ve utilized product Review Source Response from Global Payments February 11, 2025 Hi Larissa, thank you for leaving us a positive review! Similar Products Featured