# Page 4 | Genius Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Genius the right Restaurant POS solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195074/Genius/reviews

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Genius

4.5 (185)

[View alternatives](https://www.capterra.com/p/195074/Genius/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 19th, 2026

# Page 4 - Reviews of Genius

## Showing most helpful reviews

Showing 76-100 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BW

Brianna W.  
General Manager  
Restaurants  
Used the software for: 2+ years

### "Perfect choice for restaurants "

October 4, 2024

5.0

Pros

Foodies are really overjoyed with the reward schemes inside heartland Restaurant. They especially adore one plus one free schemes. Repeat orders are observed.

Cons

Glad to have chosen Heartland Restaurant over others.

Review Source

Response from Global Payments

October 14, 2024

Hi Brianna, thank you for leaving us a positive review! We're thrilled to hear that Heartland Restaurant helps your business run smoothly, and we look forward to continuing our partnership!

TK

Taylor K.  
Engineer  
Hospitality  
Used the software for: Less than 6 months

### "Heartland, Where the heart is"

February 21, 2025

4.0

My overall experience has been positive. the wide range of options this software accommodates is great.

Pros

I like most how integrated the software is.

Cons

Ordering food directly on the device can sometimes be glitchy.

Review Source

Response from Global Payments

February 26, 2025

Hi Taylor, thank you for leaving us a review! We're glad to hear Heartland Restaurant has been a positive experience. Thanks for your additional feedback and we look forward to our continued partnership!

Dixit V.  
Support Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Enhance Your Restaurant Operations with Heartland POS"

October 9, 2024

5.0

Pros

The software generates sales data reports which is very helpful. Their online ordering service comes without any additional charges is fantastic. Heartland POS keeps your data and transactions safe with its strong security features. The customer support team is usually helpful and reliable.

Cons

We did not find any issues. Everything is good with this product.

Review Source

Response from Global Payments

October 22, 2024

Hi Dixit, thank you for leaving us a 5-star review! It's great to hear that Heartland has helped you to generate sales reports, while keeping your data safe and secure. Thank you for shouting out our customer service team. We look forward to our continued partnership!

AE

Agatha E.  
Assistant Manager - Restaurant RenMor  
Hospitality  
Used the software for: 6-12 months

### "Remote instructions for food orders"

November 16, 2024

5.0

Pros

I love using Heartland app for execution of customer orders. I can instruct kitchen right from the dinning area without having to physically go there.

Cons

I sincerely thank Heartland team for making such an app.

Review Source

Response from Global Payments

November 22, 2024

Hi Agatha, thank you for leaving us a positive review! It's great to hear that Heartland Restaurant has helped your restaurant operations. We're very excited for our continued partnership!

NV

Nithusha V.  
BA  
Human Resources  
Used the software for: Less than 6 months

### "Love the product!"

February 17, 2025

5.0

A solid POS system that simplifies restaurant operations. It's reliable, easy to navigate, and helps streamline orders, payments, and inventory tracking.

Pros

The user-friendly interface speeds up transactions, and the cloud-based system ensures easy access from anywhere.

Cons

Some features take time to learn, but honesty great

Review Source

Response from Global Payments

March 4, 2025

Hi Nithusha, thank you for leaving us a positive review! We love hearing that Heartland Restaurant helps simplify operations and is easy to use. We look forward to our continued partnership!

MP

Madone P.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Waitlisting guests is a game changer"

October 8, 2024

5.0

Pros

Managing daily affairs of the hotel including hotel reservations is now possible. Waitlisting guests is now easy that ensures great operation strategy.

Cons

I can see no errors or cons associated with Heartland Restaurant.

Review Source

Response from Global Payments

October 15, 2024

Hi Madone, thank you for leaving us this positive review! We're glad to hear that Heartland has helped streamline your business' daily processes. We're very excited for our continued partnership!

Jaydeep A.  
SAP Specialist  
Computer & Network Security  
Used the software for: Less than 6 months

### "Heartland Restaurant helps us run operations smoothly"

September 24, 2024

5.0

Pros

Heartland Restaurant’s excellent online ordering tools have made the food ordering process easy from checkout to delivery. Its features let us handle payments from all major methods smoothly. Also, Heartland Restaurant’s reports give us useful insights to make better decisions and improve our operations.

Cons

Working with Heartland Restaurant has always been easy, and we have no complaints.

Review Source

Response from Global Payments

September 30, 2024

Hi Jaydeep, thank you for leaving us a 5-star review! We're happy to hear that Heartland Restaurant has helped improve your restaurant operations through tools like online ordering. We're very excited for our continued partnership!

NC

Natalia C.  
Ceo  
Alternative Medicine  
Used the software for: Less than 6 months

### "Great sale system "

March 5, 2025

4.0

Overall, great sale system app and easy to use.

Pros

I used it to recommend to a friend who owns a big restaurant chain, and she loved it.

Cons

For what I could tell, I would like to see more healthy restaurants involved.

Review Source

Response from Global Payments

March 6, 2025

Hi Natalia, thank you for leaving us a positive review! Thanks for recommending Heartland Restaurant to other business owners. We look forward to our continued partnership!

JA

Joleen A.  
Recruiting Manager  
Staffing and Recruiting  
Used the software for: 2+ years

### "Your Order is Up"

January 10, 2025

5.0

Allow customers to order and pay at their table

Pros

How quick and easy it is for the POS to take payments.

Cons

That it is always taking my money with my spending habit.

Review Source

Response from Global Payments

January 14, 2025

Hi Joleen, thank you for leaving us a 5-star review! It's great to hear that Heartland Restaurant has been quick and easy for both you and your customers. We look forward to our continued partnership!

EM

Ella M.  
Waitress  
Restaurants  
Used the software for: 2+ years

### "Spontaneous room and table reservations "

December 11, 2024

5.0

Pros

Reserving tables and rooms with Heartland is a spontaneous job. Accurate bookings and happy customers.

Cons

Got nil issues while exercising controls on it.

Review Source

Response from Global Payments

December 13, 2024

Hi Ella, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Heartland and we're very excited for our continued partnership.

LR

Lara R.  
Business Development Manager  
Restaurants  
Used the software for: 2+ years

### "Robust restaurant management "

October 3, 2024

5.0

Pros

Managing restaurant with Heartland software is a straightforward experience. Right from managing orders to POS management, Heartland is very easy to use.

Cons

Has absolutely no downsides per my experience.

Review Source

Response from Global Payments

October 11, 2024

Hi Lara, thank you for leaving us this positive review! It's great to hear that Heartland Restaurant has been easy to use and we look forward to our continued partnership.

LP

Liv P.  
Diner General Manager  
Hospitality  
Used the software for: 6-12 months

### "State of the art platform "

October 22, 2024

5.0

Overall experience with Heartland Restaurants is profitable.

Pros

Dinning restaurant where I work is now integrated with the state of the art platform of Heartland Restaurants. Brilliantly executed and billing and invoicing are digitally employed.

Cons

There were hardly ever downtime recorded.

Review Source

Response from Global Payments

October 28, 2024

Hi Liv, thank you for leaving us this positive review! Little to no downtime is music to our ears. We look forward to our continued partnership!

jM

jabari M.  
Senior Sous Chef  
Restaurants  
Used the software for: Less than 6 months

### "Platinum user interface touch"

October 26, 2024

5.0

Pros

User interface is great. Good choice for not so tech savvy staff. Puts everything online from menu to invoicing.

Cons

Overall a great alternative for small restaurant setup.

Review Source

Response from Global Payments

November 4, 2024

Hi Jabari, thank you for leaving us a positive review! We're glad that Heartland Restaurant has been easy to use across the board at your restaurant. We look forward to our continued partnership!

VR

Verified Reviewer  
Administrative Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Heartland Restaurant Honest review"

September 7, 2024

4.0

Overall experince is good it helps in many ways but it can be better.

Pros

Electronic kitchen display: The app can help keep kitchens organized with an electronic kitchen display which is very helpful and time saving .

Cons

Table-side ordering and payment: Customers can order and pay for their food at their table but many times customer face problems in ordering their food.

Review Source

Response from Global Payments

September 13, 2024

Hi there. Thank you for taking the time to leave this review. We're glad to hear our electronic kitchen display helps keep your kitchen organized and efficient. If you have any other feedback you'd like to provide for further improvement, please send it to social@heartland.us and we will get you connected with someone who can help. We appreciate your partnership.

ET

Epsal T.  
Finance Manager  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Powerful and Authentic Retail and Inventory Management Extension "

July 18, 2024

5.0

Heartland Retail gives us the perfect inventory control assistance, which gives us positive remarks. The determined POS which brings accuracy helps us manage firms.

Pros

Heartland Retail has a professional CRM and communications solution. The inventory management capacity from Heartland Retail gives a positive implication.

Cons

Heartland Retail is the multi-helpful inventory managing platform, with no malfunctioning.

Review Source

Response from Global Payments

July 23, 2024

Hi Epsal, thank you for taking the time to leave this review! We’re so glad to hear Heartland Retail’s inventory management has been helpful for you and your business. We look forward to our continued partnership!

DA

Daniel A.  
Restaurant Manager  
Restaurants  
Used the software for: 6-12 months

### "Encourages Cashless payments "

October 1, 2024

5.0

Pros

I like the electronic payment and processing since it eliminates the need of cash. This greatly reduces the trouble of maintaining cash and change which is a bit hectic.

Cons

I do not want to highlight cons of Heartland Restaurant for now.

Review Source

Response from Global Payments

October 7, 2024

Hi Daniel, thank you for leaving us this positive review! It's great to hear that Heartland has helped streamline your payment process. If you'd like to share more of your thoughts, please send us an email to social@heartland.us. We look forward to our continued partnership!

JM

Jawad M.  
Operation Clerk  
Higher Education  
Used the software for: 1-2 years

### "POS system that work with any business"

August 11, 2024

5.0

Pros

POS and payment management is the best quality tools from Heartland Retail. It is very easy to use, need no training and has all what a retailer needs for retail business. Printing for report is easy and it connect directly to the printer.

Cons

The pricing plan is confusing. It would be great if the price is more transparent.

Review Source

Response from Global Payments

August 16, 2024

Hi Jawad, thank you for taking the time to leave us a review! We're glad Heartland Retail has been easy to use for your business, especially being able to connect to your printer. We appreciate your extra feedback and we look forward to our continued partnership.

GT

Giuseppe T.  
Finance Manager  
Individual & Family Services  
Used the software for: 1-2 years

### "The Perfect Payment Retail Solution "

July 15, 2024

5.0

Heartland Retail has established sustainable retail management approach, and there are universal coverage to serve all users globally.

Pros

Heartland Retail has a credible order management approach, and this saves on business supply and distribution. The value for solid point of sales solution from Heartland Retail is also an authentic form the vendor has included.

Cons

Heartland Retail is the utmost and sensible payment approach that makes all retail processes successful with no mistakes.

Review Source

Response from Global Payments

July 22, 2024

Hi Giuseppe, thank you so much for taking the time to leave us this positive review! We’re thrilled to hear Heartland Retail has been a sensible choice for your business. We look forward to our continued partnership!

AB

Alexander B.  
Infrastructure Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "A ten over ten software, I highly recommend."

July 12, 2024

5.0

It's a nice tool with so much doings. We are happy to announce that even in future we will choose Heartland Retail over and over again.

Pros

It is a time saving software which helps us by reducing the amount of labour associated with specific tasks. Reduces operational costs and it is easy to implement. It has a high customer satisfaction rate. And it has really boosted our productivity and enhanced collaboration between my employees.

Cons

Nothing that we couldn't handle,we are good.

Review Source

Response from Global Payments

July 18, 2024

Hi Alexander, thank you for taking the time to leave us a 5-star review! We’re so glad to hear that Heartland Retail has been efficient and easy to use for you and your business. We look forward to our continued partnership!

IJ

Ichichi J.  
Project Management Officer  
Insurance  
Used the software for: 1-2 years

### "Heartland Retail Is an Incredible POS Management Solution"

July 23, 2024

5.0

My overall experience with Heartland Retail is so brilliant.

Pros

I like the incredible features of Heartland Retail. Heartland Retail is powerful and easy to use.

Cons

I do not dislike Heartland Retail's features at all. Heartland Retail is so amazing.

Review Source

Response from Global Payments

July 29, 2024

Hi Ichichi, thank you for taking the time to leave us this positive review! It’s great to hear Heartland Retail has been easy to use for your business and we’re very excited for our continued partnership.

PC

Pasquale C.  
Operations Manager  
Sports  
Used the software for: 1-2 years

### "Expansive and Reliable Retail Control Program for Businesses"

July 16, 2024

5.0

Heartland Retail is the helpful solution that makes us manage any retail process and penetrate to different markets.

Pros

Heartland Retail has created a friendly sales support tool, that allows us to process any payment efficiently. Further, Heartland Retail has created a substantial communication channel, where we get accurate customer help.

Cons

Heartland Retail is the powerful avenue that makes retail management successful, and nothing to discredit from the program.

Review Source

Response from Global Payments

July 22, 2024

Hi Pasquale, thanks for taking the time to leave us this review. We’re glad to hear Heartland Retail has been efficient and helpful for you and your business. We look forward to our continued partnership!

MN

Munene N.  
Regional Head  
Accounting  
Used the software for: 6-12 months

### "Change the game and compete like a giant with Heartland Retail."

July 3, 2024

5.0

A five star experience indeed. Use Heartland retail and delight your customers everyday. Purchase and receive orders.

Pros

It is flexible and easy to implement. Has robust customer management. It is built by retailers who understands retail and built POS solution for us. You can get it anywhere anytime. It has very powerful features which are easy to use and very helpful. Provides gift cards and promotions.

Cons

Everything worked out well as we expected.

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

I was looking for a more affordable one and which is more favorable to me.

Review Source

Response from Global Payments

July 9, 2024

Hi Munene, thank you for the 5-star review! We're so glad to hear that you've found Heartland Retail to be flexible, robust and easy to implement in your business. We look forward to our continued partnership!

GM

Gianluca M.  
Finance Director  
Construction  
Used the software for: 1-2 years

### "The Helpful Retail Support from Heartland Retail "

July 1, 2024

5.0

Heartland Retail is more helpful, in allowing businesses to manage all operations. Besides, Heartland Retail gives the right payment methods, and this makes businesses run global.

Pros

Heartland Retail brings a solid retail support, where business operations are well addressed. Further, the communication mechanisms are made solid, with easy to navigate interface.

Cons

Heartland Retail is more objective, and there are diverse approaches to solve problems when they occur.

Switched from

[RetailEdge](https://www.capterra.com/p/76636/RetailEdge/)[Retable](https://www.capterra.com/p/249010/Retable/)[Rain POS](https://www.capterra.com/p/140893/Rain-Point-of-Sale/)[LS Retail](https://www.capterra.com/p/232955/LS-Retail/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

The diversity of the services the software provides exceeds the normal ones.

Review Source

Response from Global Payments

July 8, 2024

Hi Gianluca, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Heartland and that your business has felt supported. We're very excited for our continued partnership.

CO

Christine O.  
Marketing Manager  
Religious Institutions  
Used the software for: 6-12 months

### "Reliable POS and payment management"

August 5, 2024

4.0

Pros

It has solved issues that we had with payment and donation by credit card or debit card. Cheapest payment fees charged by the payment processor and solved every issues that we had with payment and retail processing issues.

Cons

It has all the solution for payment and retail issues. No dislike from me.

Review Source

Response from Global Payments

August 12, 2024

Hi Christine, thanks for leaving us a positive review! We're glad to hear Heartland has helped with your payment management needs. We look forward to our continued partnership!

VR

Verified Reviewer  
Software Engineer  
Computer Software  
Used the software for: 6-12 months

### "Amazing Software"

July 15, 2024

5.0

Pros

it's amazing software and easy to use and implement

Cons

The Pricing is little high, Could be serve on more less price

Review Source

Response from Global Payments

July 22, 2024

Hi there, thank you so much for taking the time to write this review! We’re glad to hear Heartland Restaurant has been easy to use for your business. We appreciate your feedback on pricing and look forward to our continued partnership.

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