# Page 8 | Genius Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is Genius the right Restaurant POS solution for you? Explore 185 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195074/Genius/reviews

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Genius

4.5 (185)

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Last updated March 19th, 2026

# Page 8 - Reviews of Genius

## Showing most helpful reviews

Showing 176-185 of 185 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

NS

Nehal S.  
  
  
Used the software for:

### "Only going to get better!"

April 1, 2016

4.0

Highly flexible, intuitive to use. They are always adding more features. Great support staff, some of the guys there really understand business and my needs and have been truly helpful in taking the sting out of switching to a new POS. Overall I am happy with the product and get more excited about it as they roll out new features.

Review Source

jH

josh H.  
owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "no refund no matter how poor the services is"

August 3, 2018

1.0

Pros

i do not know what the pros would be because they were not a good fit for our company. they didn't care about my experience and refused to refund my money.

Cons

it does not matter to them if they are a good fit for your company. I realized in one week that it was not a good fit for us. they kept my money for a full year subscription and i got nothing in return

Review Source

CAL

Carlos A. L.  
President  
  
Used the software for:

### "Springboard Retail is great and reliable point-of-sale solution for small and multisite businesses"

April 6, 2016

4.0

The interface is not only simple to use, but also easy to learn. It is a system that allow very good inventory tracking. It has good reporting capabilities. The customer service is fast and friendly.

Review Source

JM

Joy M.  
  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Outstanding Reporting"

February 17, 2015

4.5

Pros

This software has excellent reporting and fantastic support. I wish I had found it when I first opened my shop. Outstanding in every way!

Cons

We've been waiting for Springboard to dovetail with Shopify for our online business, and it soon will. The waiting has been difficult, yet Springboard's personnel have been very supportive in the meantime.

Review Source

DK

Daniel K.  
  
Retail  
Used the software for:

### "Useful Tool"

December 23, 2014

4.5

Pros

It has a simple interface that makes transactions as easy as possible.

Cons

The cost is still not too minimal and could be better going forward.

Review Source

MA

Michael A.  
  
Industrial Automation  
Used the software for:

### "Review time"

December 23, 2014

4.0

Pros

The ease of it and accessibility of it are the best. It works well for us.

Cons

Nothing so far to report, I have had a good experience thus far.

Review Source

KA

Katie A.  
  
Retail  
Used the software for:

### "Easy to understand and go back"

December 26, 2014

4.0

Pros

Easy to work with and a good guide when problems arise.

Cons

It seems a little outdated, and it's hard to convert to newer systems.

Review Source

CA

Caroline A.  
  
Apparel & Fashion  
Used the software for:

### "Wonderful!"

June 26, 2014

5.0

Pros

I love how user-friendly it is!

Cons

Sometimes it does freeze! Also, I wish that it would integrate more easily.

Review Source

AL

Alicia L.  
Manager  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Springboard is good no customer service though "

July 20, 2018

4.0

Pros

I like that it’s easy to set up and It gives you lots of different options to customize your inventory

Cons

The customer service isn’t good and they charge you to get more. Never heard of a company doing that before

Review Source

SB

Sarah B.  
Owner  
Apparel & Fashion  
Used the software for: Less than 6 months

### "It has been a complete game changer as an off site owner"

December 15, 2015

5.0

Pros

Ease of use and amount of data you can look at in real time

Cons

Nothing to report there isn't anything bad to say. If you want to fully use the service as it is intended make time to do the calls so you can get the most out of it.

Review Source

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