---
title: "Genius Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Genius Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more."
source_url: "https://www.capterra.com/p/195074/Genius/"
page_type: "product"
language: "en"
---

# 

 Genius Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Genius

## What is Genius?

Fast, reliable and built for scale, Genius is a cloud POS that helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and best-in-class customer experiences. Get insightful reporting that helps you track sales, spot trends and automate pricing and promos to maximize profits. And meet your customers wherever they are with diverse ordering and selling options: countertop, handheld, kiosks, mobile and online. With inventory, fulfillment and employee management, Genius is the all-in-one solution you need to operate smarter and stay competitive. Note: Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius.

## What is Genius used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Order Management](https://www.capterra.com/order-management-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 211 user reviews

Reviews sentiment

Positive

90%

Neutral

2%

Negative

8%

Starting price

$89

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Online Ordering / 2025
-   Payment Processing / 2025
-   Restaurant Management / 2025
-   Restaurant POS / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Bar POS / 2026
-   Customer Loyalty / 2026
-   Employee Scheduling / 2026
-   Online Ordering / 2026
-   Order Management / 2026
-   Payment Processing / 2026
-   Point of Sale / 2026
-   Reporting / 2026
-   Restaurant Management / 2026
-   Restaurant POS / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Bar POS / 2026
-   Online Ordering / 2026
-   Restaurant POS / 2026

Do you work for Genius?[Manage this product listing](https://www.g2.com/products/genius-2026-01-08/claim_requests/new?auto=true)

Rating Breakdown

4.4

+−

Features4.4

Value for Money4.3

Ease of Use4.6

Customer Service4.4

Rating Breakdown

4.4

Features4.4

Value for Money4.3

Ease of Use4.6

Customer Service4.4

## Genius Reviewers Verdict

Updated September 2026

AI summary

-   Genius suits restaurant and retail businesses—especially small to midsize teams—seeking organized operations and clear performance tracking.
-   Positive feedback centers around its quick setup, easy inventory management, and customizable features for restaurant workflows.
-   It delivers daily value by helping teams track sales, manage inventory, and generate actionable performance reports.
-   Buyers report negative points such as higher ongoing equipment fees, some pricing concerns, and limited advanced customization for complex needs.
-   Genius fits businesses prioritizing ease of use and integrated reporting, but those with tight budgets or advanced customization demands may want to weigh alternatives.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Genius

4.4 (211)

VS.

[3.8 (728)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting Price

$89

Other, Per Month

Starting Price

$349

Flat Rate, One Time

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (211)

Ease Of Use

3.8 (26,637)

Value For Money

4.3 (168)

Value For Money

3.6 (20,476)

Customer Service

4.4 (196)

Customer Service

3.6 (20,734)

## Genius alternatives

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

Highest Rated

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,659)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting price

$0.29

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/207944/PayPal/)

[View all alternatives](https://www.capterra.com/p/195074/Genius/alternatives/)

## FAQs about Genius

Overview

### What problems does Genius solve?

Genius solves slow order handling, cash-heavy payment headaches, disconnected restaurant tools, and poor visibility into sales, inventory, staffing, and reservations. It helps restaurant owners, managers, servers, and kitchen teams speed up checkout, coordinate front- and back-of-house workflows, support online and tableside ordering, and reduce manual tracking with centralized reporting.

Answer based on 84 reviews

Overview

### Which roles and teams benefit most from Genius?

Genius is most used by business owners, executives, and operations leaders who need visibility into daily performance, staff activity, and business processes. Sales and marketing managers use it to track customer interactions and growth efforts, while finance and administrative teams rely on it to organize records, reporting, and routine workflows.

Answer based on 193 reviews

Overview

### What company size and industries is Genius built for?

Genius is built for businesses of all sizes, with the strongest fit among small businesses, which make up 80% of reviewers, especially in Apparel & Fashion at 17%. It also serves retail and restaurant companies, with Retail representing 12% of reviewers and Restaurants 10%, plus midsize and enterprise teams at 10% each.

Answer based on 211 reviews

Features and Usability

### What are the key features of Genius?

Genius includes core restaurant operations features such as point of sale (POS), order management, online ordering, payment processing, and inventory tracking. Differentiator features include mobile POS, table management, sales and performance reports, and restaurant customization. Reviewers also frequently mention its easy interface, customer database, and support.

Answer based on 36 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Genius starts at $89.0 per month for the Basic plan, which includes order management, accept payments, checkout, employee management, guest management, integrations, office management, and online ordering. There is no free plan listed. Pricing reviews are mixed, with some users saying startup costs are low and others finding fees expensive.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Genius integrate with?

Genius integrates with over 30 third-party tools and platforms, including DoorDash for Merchants, BigCommerce, EasyPost, GrubHub, Mailchimp, Klaviyo, Marketman, and 7shifts. Its catalog also includes 99minds, BeerSAVER, CheddrSuite, Craftable, DAVO, Endear, Kangaroo, KickFin, Marsello, OptCulture, and more.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Genius offer?

Genius provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct guidance, live online sessions allow remote instruction, webinars offer scheduled group learning, and documentation gives written reference material for self-paced review.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Genius offer, and how do users rate the experience?

Genius offers email/help desk, phone support, a 24/7 live representative, and chat. Users generally describe support as helpful, polite, and available day or night, with effective issue resolution. Some report delays reaching customer service or waiting a day or two for responses, especially during urgent situations.

Answer based on 31 reviews

User interface

### Is Genius easy to learn and use?

Genius makes daily POS tasks easy to learn and navigate for many restaurant and retail teams. Staff often find the menus, layouts, and transaction screens intuitive after brief training, though some businesses mention a dated look, limited flexibility, occasional freezes, and a learning curve for reports or advanced setup.

Answer based on 28 reviews

## Who uses Genius?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,992 Restaurant POS reviews

Capterra reviewers point to these as the top priorities when choosing restaurant POS software:

-   **Order Entry** (**51%** of reviewers rated this feature as critical)
-   **Sales Reports** (**47%**)
-   **Payment Processing** (**55%**)

Genius supports all three features buyers rate most important: **Order Entry**, **Sales Reports**, and **Payment Processing**. Together, these capabilities help restaurants take orders accurately, track performance through clear sales data, and process transactions efficiently, allowing teams to manage daily service with better speed and control.

Order Entry

4.5 (14)

28.57% of 14 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Sales Reports

4.3 (23)

56.52% of 23 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Order Management

4.7 (40)

47.50% of 40 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Reporting/Analytics

4.6 (62)

64.52% of 62 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Online Ordering

4.8 (35)

60.00% of 35 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Alerts/Notifications

4.7 (47)

72.34% of 47 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Genius 50 features

Define levels of authorization for access to specific files or systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Protect sensitive data for digital privacy

Graphical representation of data

Manage order deliveries until they are received by the customers

Electronically collect payments for goods or services

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Designed for bars, clubs, nightclubs, etc.

Designed for food trucks

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Monitor product stock levels

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Strategize and implement rewards for returning customers, employees and other members

Reports specific to sales analysis for trends and strategies

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Estimated waiting time in the queue

Get Advice

We can help you find the software with the features you need.

Features

4.4 (207)

4.4

Based on 207 reviews

## Pricing

Value for money

4.3 (168)

[View pricing plan details](https://www.capterra.com/p/195074/Genius/pricing/)

Basic

$89.00

Other,Per Month

It includes:

-   Accept Payments
-   Checkout
-   Online Ordering
-   Guest Management
-   Order Management
-   Employee Management
-   Office Management
-   Integrations

Value for money

4.3 (168)

4.3

Based on 168 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Yotpo](https://www.capterra.com/p/144389/Yotpo/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[

WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)[

DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (196)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (196)

4.4

Based on 196 reviews

## User reviews

Overall rating

4.4

Based on 211 reviews

Filter by rating

5(141)

4(48)

3(6)

2(4)

1(12)

Mentioned topic

Sorted by most recent

JF

Joy F.

Owner

Hospitality

### "Genius review as an external credit card processor"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 25, 2026

The machine itself is easy to navigate but the end of the day batch report needs work. If I do get tips the batch report does not tally them. Again, genius would probably work better if it ran through the POS system. That does not work for my business. I need the machine to be external.

Pros

Easy to navigate. I use it as an external credit card processor. It is not connected to my Point of Sale System

Cons

Genius is probably better if connected to a POS system. I use it as an external credit card machine. It is set up for the customer not the person behind the register. As a company we miss out on tips because of that. If I turn the machine around for the customer to use they are confused by what is on the screen and I have to walk them through it basically asking them if they want to tip us. I won't ask for a tip. That is rude for a business to do that.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 27, 2026

Hi Joy, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius as a processor. If you'd like to learn more about our POS solutions, please email us at GeniusSocial@globalpay.com. We look forward to our continued partnership!

MS

Mike S.

CEO

Furniture

### "AWESOME DEAL"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 24, 2026

it was easy! easy swap to new system, great POS, and Great rates! the reps I dealt with were awesome, came and installed and setup everything and walked me through

Pros

the new equipment, the ease of use, and the value! saving me money! this was the best decision I made to switch to genius!

Cons

nothing really, overall the system is great, I just hate change and new Systems, but after seeing how easy it is, and how much I was saving it didn't matter!

Switched from

[Heartland Payments+](https://www.capterra.com/p/119791/Heartland-Payment-Processing/)

the COST! the Savings and the new Equipment!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 26, 2026

Hi Mike, thank you so much for taking the time to leave this positive review! From hardware to software, we're so glad to hear you’ve had a great experience with Genius. We look forward to our continued partnership!

CR

Camila R.

Owner

Automotive

### "Bad payment processor company"

1.0

Overall Rating

1.0

1.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 20, 2026

Pros

Global payments was truly a bad company for my business' payment processing system. The value for money is high and the reps at this company are going to do their job halfway and leave you with the company pulling money out of your account for their own mistakes. Not to mention I've been waiting on a refund for 6 months!!! They do not care, poor customer service

Cons

Took money out of my account without explanation, approved a refund but has yet to refund me after 6 months of calling.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 21, 2026

Hi Camila, it’s important to us that we get things right so we’d like to learn more about what happened and how we can make the situation better. Could you email us at GeniusSocial@globalpay.com so we can address your concerns personally? Your feedback is crucial in helping us improve.

James M.

President

Construction

### "Not a fan - would not use again"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

3.0

3.0

Likelihood to Recommend

0/10

August 19, 2026

I had to call support line on approximately half of the transactions because the system gave an error. Many of the calls lasted greater than 20 mins with some as long as an hour and more. Those calls were needed to just get the system to work.

Pros

I honestly can't think of anything Genius does well other than the recognition that the company's software/system is of poor quality because the support line provides examples of the issues in the selection options.

Cons

System did not work much of the time. At first I thought it was a start-up issue but after 4 months, I still get the same "oops...something went wrong" when trying to process the majority of our transactions and it makes our business look like amateur hour. Our new system worked right away.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 24, 2026

Hi James, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address these concerns. Please email us at GeniusSocial@globalpay.com so we can have someone reach out to you directly. We appreciate your patience as we work through this.

JD

Jeffrey D.

Owner

Photography

### "Genius Payment Process"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2026

Pros

Genius is easy to use. It made the entire payment process simple and easy to follow. I have no complaints.

Cons

I have no complaints using Genius. There wasn’t a time where there was any problems or error with Genius.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 20, 2026

Hi Jeffrey, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had an easy experience with Genius and we’re very excited for our continued partnership.

SW

Sasha W.

Company General Manager

Retail

### "Ultimately Unhappy"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 18, 2026

Poor, thinking about changing credit card processing systems after a lot of issues and poor customer support.

Pros

Integrates with Global Payments POS. Sleek interface on terminals - I like that clients can see itemized receipts before they checkout.

Cons

We have a lot of issues with our terminals and they are always disconnecting and timing out on payments. I also find support to be not so helpful when troubleshooting.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 19, 2026

Hi Sasha, we’re genuinely sorry to hear about your experience. Please email your contact details to GeniusSocial@globalpay.com so we can get in touch directly and resolve your concerns. Your feedback is invaluable to us, and we’re committed to making things right. Thank you for your patience and bringing these concerns to our attention.

KR

Kerri R.

Owner

Construction

### "Positive experience "

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 17, 2026

It’s been pretty positive, but have had some hiccups. I wish they had an app to enter my transactions on.

Pros

What I liked about Genius is the value for the money and I was able to learn how to navigate through the website very well and with ease. The payment processing is affordable as well.

Cons

They don’t accept international cards and they don’t have an app to enter my transactions on. If they had an app it would make my life a lot easier. I don’t really like the website because it doesn’t work on my phone very well.

Switched from

[Valor IMS](https://www.capterra.com/p/112210/Valor-IMS/)

I switched processors because they were too expensive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 19, 2026

Hi Kerri, thank you for taking the time to leave us a review. Your feedback is invaluable to us, and we’re committed to making things right. Please email your contact details to GeniusSocial@globalpay.com so we can get in touch directly to improve your experience. We look forward to our continued partnership!

SP

SUNNY P.

MANAGER

Automotive

### "Genius is GENIUS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

My overall experience with the system has been good. It is user-friendly, easy to understand, and simple to operate. I like that most of the options are available on the same page, which makes it convenient and saves time. The system is also straightforward enough that you do not need extensive training to figure things out. There are a few features that I find irritating, especially the active microphone feature, since it cannot be turned off without shutting down the system. However, aside from that issue, the system works well and does what it is supposed to do. Overall, I am satisfied with the experience.

Pros

User-Friendly: The system is very easy to use and straightforward, even for someone using it for the first time. All the main options and features are conveniently located on the same page, so you don’t have to keep going back and forth between different screens or menus. The layout is simple, clean, and easy to understand, which makes finding the feature you need quick and hassle-free. Everything is organized in a way that makes sense, and the controls are easy to access. Overall, the system is user-friendly, saves time, and does not require much training to get started.

Cons

Active Microphone: You cannot turn off this feature. If you disable it, the entire system shuts down. It’s an irritating feature, but unfortunately, we have to deal with it.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2026

Hi Sunny, thank you for taking the time to leave us this positive review! We're so glad to hear that Genius is user-friendly while saving time for you and your business. We appreciate your additional feedback, and we look forward to our continued partnership!

BR

Brenda R.

Controller

Dairy

### "Just do it... It's worth it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 14, 2026

Smooth, easy, and friendly. It was pleasant dealing with the system and the experience was painless.

Pros

Ease of use and customer service was incredible. I appreciated the open comunication I received and the thourough answers I received.

Cons

The need to do it.... lol I wish there was a way to just say yes, snap my fingers, and have everything done for us.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2026

Hi Brenda, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius and we're very excited for our continued partnership.

Austin F.

Owner

Automotive

### "Great company!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 12, 2026

The service has been great. They called and walked me through the setup of the terminal and made sure that charges and deposits were working correctly. Great customer service.

Pros

I love the touchscreen display that the terminal has. It automatically batches out for deposit the next day

Cons

none that I can think of. The terminal seems to update at the most inconvenient time. Overall a positive experience.

Alternatives considered

[Jim2 Business Engine](https://www.capterra.com/p/126908/Jim2-Business-Engine/)

Reasons for choosing Genius

Ease of use and I wanted a terminal for traditional credit card processing

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 17, 2026

Hi Austin, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Genius and we’re very excited for our continued partnership!

[View all Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

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