---
title: "Genius Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Genius Software - reviews, pricing plans, popular comparisons to other Restaurant POS products and more."
source_url: "https://www.capterra.com/p/195074/Genius/"
page_type: "product"
language: "en"
---

# 

 Genius Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 8, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Genius

## What is Genius?

Fast, reliable and built for scale, Genius is a cloud POS that helps retail, restaurant and enterprise businesses of all sizes boost revenue with improved operations and best-in-class customer experiences. Get insightful reporting that helps you track sales, spot trends and automate pricing and promos to maximize profits. And meet your customers wherever they are with diverse ordering and selling options: countertop, handheld, kiosks, mobile and online. With inventory, fulfillment and employee management, Genius is the all-in-one solution you need to operate smarter and stay competitive. Note: Global Payments Inc. (NYSE: GPN), a leading worldwide provider of payment technology and software solutions, announced the unification of its technology stack under a single brand, Genius, providing a seamless, integrated experience for customers. Heartland, a Global Payments company, previously offered a suite of solutions, which is now Genius.

## What is Genius used for?

[Order Management](https://www.capterra.com/order-management-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Restaurant POS](https://www.capterra.com/restaurant-pos-software/)

Recognitions

Shortlist

Best ease of use

Best value for money

Top alternative

Featured

Overall rating

Based on 199 user reviews

Reviews sentiment

Positive

91%

Neutral

3%

Negative

6%

Starting price

$89

Other, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Online Ordering / 2025
-   Payment Processing / 2025
-   Restaurant Management / 2025
-   Restaurant POS / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Bar POS / 2026
-   Customer Loyalty / 2026
-   Employee Scheduling / 2026
-   Online Ordering / 2026
-   Order Management / 2026
-   Payment Processing / 2026
-   Point of Sale / 2026
-   Reporting / 2026
-   Restaurant Management / 2026
-   Restaurant POS / 2026
-   Time Tracking / 2026

Our "Best of" badge program showcases products with the highest ratings...

-   Bar POS / 2026
-   Online Ordering / 2026
-   Restaurant POS / 2026

Do you work for Genius?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.globalpayments.com/&name=Genius)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Genius

4.5 (199)

VS.

[4.6 (3,364)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting Price

$89

Other, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (199)

Ease Of Use

4.5 (26,540)

Value For Money

4.3 (156)

Value For Money

4.3 (20,385)

Customer Service

4.4 (184)

Customer Service

4.2 (20,641)

## Genius alternatives

[3.8 (727)](https://www.capterra.com/p/152638/Epos-Now/reviews/)

Starting price

$349.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

68%

of reviewers

rated it above 4 stars

[4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.2 (2,058)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.2 (1,318)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/195074/Genius/alternatives/)

## FAQs about Genius

Overview

### What problems does Genius solve?

Genius solves slow order flow, payment bottlenecks, disconnected front-and-back-of-house systems, and manual reservation, inventory, and reporting work by centralizing POS, online ordering, mobile payments, kitchen display, and analytics. Restaurant owners, managers, servers, and hospitality teams benefit most, especially during peak hours when speed, table turns, and customer service matter most.

Answer based on 82 reviews

Overview

### Which roles and teams benefit most from Genius?

Genius is most used by business owners, general managers, and operations leaders who need visibility into daily performance, staffing, and process efficiency. Sales and marketing managers use it to support customer outreach and revenue tracking, while finance leaders and executives rely on it for reporting, oversight, and faster decision-making.

Answer based on 178 reviews

Overview

### What company size and industries is Genius built for?

Genius is built for small businesses first, with 78% of reviewers from that segment, and it is used most in Apparel & Fashion at 19%. It also serves retail, restaurant, and enterprise operations, reflected in reviewer shares from Retail at 12%, Restaurants at 11%, and Enterprise and midsize companies at 11% each.

Answer based on 196 reviews

Features and Usability

### What are the key features of Genius?

Genius includes core restaurant operations features such as point of sale (POS), order management, online ordering, and payment processing, which reviewers mention most often. Differentiating features include sales reports, performance reporting, inventory tracking, table management, and restaurant customization, with mobile POS and customer support also frequently discussed.

Answer based on 36 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Genius starts at $89 per month for the Basic plan, which includes Order Management, Accept Payments, Checkout, Employee Management, Guest Management, Integrations, Office Management, and Online Ordering. No free version or free trial is listed. Available pricing details do not mention setup fees or other mandatory charges.

Answer based on 8 reviews

Integrations

### Which third-party tools and platforms does Genius integrate with?

Genius integrates with over 30 third-party tools and platforms, including DoorDash for Merchants, 7shifts, BigCommerce, EasyPost, GrubHub, Klaviyo, Mailchimp, and Marketman. Its catalog also includes 99minds, BeerSAVER, CheddrSuite, Craftable, DAVO, EZ-Chow, Endear, InhouseDelivery, Kangaroo, KickFin, Local Reviews, and Marsello.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Genius offer?

Genius provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person and live online formats support guided instruction, webinars offer group learning, and documentation gives written reference material for self-paced review and setup steps.

Answer based on 7 reviews

Getting Started and Support

### What customer support options does Genius offer, and how do users rate the experience?

Genius offers email/help desk, phone support, 24/7 live representatives, and chat. Users generally describe support as helpful, polite, and consistently available, with effective issue resolution and clear answers. Some report delays reaching customer care or waiting a day or two for responses, especially during urgent situations.

Answer based on 30 reviews

User interface

### Is Genius easy to learn and use day to day?

Genius makes daily POS tasks easy for many restaurant and retail teams with simple menus, fast order entry, and a clear dashboard. Most users find onboarding fairly quick, though some mention limited interface flexibility, less intuitive reporting screens, and occasional freezes or browser-related loading issues during busy periods.

Answer based on 28 reviews

## Who uses Genius?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 1,948 Restaurant POS reviews

Capterra data shows that buyers of restaurant POS systems rank the following features as their top priorities:

-   **Order Entry** (**51%** of reviewers rated this feature as critical)
-   **Sales Reports** (**47%**)
-   **Payment Processing** (**55%**)

Genius supports all three of the features reviewers value most: **Order Entry**, **Sales Reports**, and **Payment Processing**. Together, these capabilities help restaurants take orders accurately, track performance through clear reporting, and process transactions efficiently, allowing teams to manage daily service with better speed and control.

Order Entry

4.5 (14)

28.57% of 14 reviewers that rated this feature as important or highly important

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Sales Reports

4.6 (21)

57.14% of 21 reviewers that rated this feature as important or highly important

Reports specific to sales analysis for trends and strategies

Order Management

4.7 (38)

47.37% of 38 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Reporting/Analytics

4.7 (57)

64.91% of 57 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Online Ordering

4.8 (35)

60.00% of 35 reviewers that rated this feature as important or highly important

Tracks and processes online orders

Alerts/Notifications

4.8 (44)

70.45% of 44 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Genius 50 features

Define levels of authorization for access to specific files or systems

Generate one-off reports that meet information requirements

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Automatically create schedules based on business needs or employee availability and qualifications

Pre-authorize credit cards to run the total charges that guests accumulate throughout their time at bars

Scan barcodes to ensure accurate pricing and label tracking

Create, manage, and send invoices or bills to customers

Accept and process credit card transactions

A collection of customer information such as contact details, demographics, previous interactions, etc.

Protect sensitive data for digital privacy

Graphical representation of data

Manage order deliveries until they are received by the customers

Electronically collect payments for goods or services

Electronic storage of staff/employee contact information and job status in a centralized repository

Track employee schedules, availability, and performance across projects and tasks

Designed for bars, clubs, nightclubs, etc.

Designed for food trucks

Serves restaurants

Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus

Monitor product stock levels

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases

Access software remotely via mobile devices

Manage and support multiple locations

Tracks and processes online orders

Accept and process online payment transactions

Track/log the amount of time employees worked per job using a timer

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage the process of receiving, preparing, and delivering orders for goods/products

Manage and track customer orders for goods, investments, or any other purchases

Track orders throughout the fulfillment process

Accept, record, and reconcile financial transactions

Manage employee salary processes, data, taxes, and records administration efficiently

Accept and process customer payments for products or services using hardware and software

Design, communicate, and distribute incentives to perform a specific action

Create, send, and track purchase orders and their statuses

Receive data and information in real time

Upload, track, and submit receipts in a central database

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants

Strategize and implement rewards for returning customers, employees and other members

Reports specific to sales analysis for trends and strategies

Assign waitstaff and coordinate the table services

Set up connections to third-party platforms to improve business processes

Track the amount of time spent on a job or task

Capture and record the tips received by servers and manage their distribution between all types of workers in a restaurant

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Record, update and manage waiting lists

Estimated waiting time in the queue

Get Advice

We can help you find the software with the features you need.

Features

4.4 (195)

4.4

Based on 195 reviews

## Pricing

Value for money

4.3 (156)

[View pricing plan details](https://www.capterra.com/p/195074/Genius/pricing/)

Basic

$89.00

Other,Per Month

It includes:

-   Accept Payments
-   Checkout
-   Online Ordering
-   Guest Management
-   Order Management
-   Employee Management
-   Office Management
-   Integrations

Value for money

4.3 (156)

4.3

Based on 156 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

7shifts](https://www.capterra.com/p/123038/7shifts-Restaurant-Scheduling/)[

Klaviyo](https://www.capterra.com/p/156699/Klaviyo/)[

Yotpo](https://www.capterra.com/p/144389/Yotpo/)[

BigCommerce](https://www.capterra.com/p/131883/Bigcommerce/)[

Kangaroo](https://www.capterra.com/p/149363/Kangaroo-Rewards/)[

WebRezPro](https://www.capterra.com/p/113348/WebRezPro/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (184)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (184)

4.4

Based on 184 reviews

## User reviews

Overall rating

4.5

Based on 199 reviews

Filter by rating

5(134)

4(47)

3(6)

2(2)

1(10)

Mentioned topic

Sorted by most recent

VK

Valerie K.

General Manager

Medical Practice

### "General Manager "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

August 6, 2026

Overall, our experience with Genius has been very positive. The system is reliable, user-friendly, and has helped make our payment processing more efficient and organized. It has been easy for our staff to incorporate into our daily workflow, and transactions are generally quick and straightforward. Customer support has also been helpful when we have needed assistance. Overall, Genius has been a dependable solution for our business, and we are satisfied with the service.

Pros

What I like most about Genius is how easy and convenient it is to use. The system is straightforward, reliable, and helps make our payment processing more efficient. Transactions are easy to manage, and the platform helps keep the payment process organized for both our staff and customers. Overall, Genius has been a dependable solution for our business and has helped simplify our day-to-day payment processing

Cons

What I like least about Genius is that there can be a learning curve when first getting familiar with all of the features and settings. Some areas could be a little more intuitive, and having easier access to step-by-step guidance would be helpful. However, once you become familiar with the system, it is generally easy to use and works well for our needs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 7, 2026

Hi Valerie, thank you so much for taking the time to leave this review! We're so glad to hear you've had a great experience with Genius. Thank you for your additional comments, we will take them into account. We're very excited for our continued partnership!

DD

Dr. Dorine K.

Owner, Naturopath, Acupuncturist

Alternative Medicine

### "Good results and easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 5, 2026

Happy with the interface, it's been easy to use and straightforward. I'm happy I made the change to this.

Pros

The customer service team is very helpful from start to finish. The UI is very easy to use and straightforward.

Cons

Too many unneccessary prompts to enter for some purchases. I don't need to enter all those prompts for HSA payments, etc.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 7, 2026

Hi Dorine, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Genius and our customer service team. We appreciate your additional feedback and we look forward to our continued partnership.

angel O.

Owner

Cosmetics

### "Best customer service support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 5, 2026

Exceptional...i finally was able to speak with a level 2 specialist \[sensitive content hidden\] who is well versed in my issues and concerns. He walked me through everything...

Pros

Support from Global as well as Tech support are AMAZING. I've had several other processors and Global is superior to all.

Cons

Learning curve on hand held A920 Max. Had many issues with batching and deposits final resolve was to replace the machine.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Absolutely no custome support the got contract signed and we never say them again no call backs regarding issues. Worst ever!!!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

August 6, 2026

Hi Angel, thank you for leaving us a review! We strive to make processing as smooth and hassle-free as possible, and it's rewarding to see this reflected in your business with us. We appreciate the additional feedback and we look forward to our continued partnership.

LL

Lu L.

Accounting

Building Materials

### "Genius is quite a genius machine, does it all. "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 16, 2026

Great! Better than any other terminal I have used. I wouldn't change it for anything else. Love It!

Pros

Quick and user friendly, self explanatory, everything is right on the point. Time saver, Love love it.

Cons

Honestly, I like everything about it, even the name says it all you need to know about this product.

Switched from

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

Not happy, too slow and to receive money.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 17, 2026

Hi Lu, thank you for taking the time to leave us this positive review! We're so glad to hear that our POS solutions have been convenient and easy to use for you and your business. We look forward to our continued partnership!

Daytona T.

Owner

Apparel & Fashion

### "Credit card processing with ease"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 11, 2026

I brag about the top of the line system I'm using and customers are intrigued by all the different things the Genius unit can do

Pros

The ease of use and top-of-the-line technology compared to other competitors. It has so many options on the terminal I have not ever tried using.

Cons

What I like least about the Genius credit card processing terminal is that I don't use it enough because it is really slow in the Tuxedo Rental Business right now

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 13, 2026

Hi Daytona, thank you so much for taking the time to leave this review! We're so glad to hear you’ve had a great experience with Genius and we’re very excited for our continued partnership!

AD

Amy D.

office admin

Hospital & Health Care

### "Happy with the switch!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 30, 2026

The entire experience has been good. My rep, our contact and with customer service, the machine, fees and payment processing have all improved for us.

Pros

The ease of contacting customer service. Value for money is exceptional, and payment processing timers are very fast.

Cons

Nothing, a little bit of a learning curve, but not bad. It is very easy to use, but was just different.

Switched from

[Merchant Services](https://www.capterra.com/p/110828/PayConex/)

cost and inconvenience of customer service

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

July 1, 2026

Hi Amy, thank you for taking the time to leave us this positive review! We're so glad to see switching to Genius has been convenient and easy for your business. We look forward to our continued partnership!

SK

Sheela K.

Owner

Retail

### "Excellent device"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 24, 2026

It seems like the new updates on the devices with whole touch screen, that has helped us taking the payments more convenient

Pros

I have been using Heartland payment systems for many years and now they have brought genius that is helping our small business with new features that helps alot.

Cons

I have not have any negative experience with genius so far so I would not have any least liking till date.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 25, 2026

Hi Sheela, thank you so much for taking the time to leave this 5-star review! We're so glad to hear you've had a great experience with Genius and we're very excited for our continued partnership.

IT

Isaac T.

Finance Manager

Utilities

### "Brilliant Recruitment Approach "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 24, 2026

We use Genius to streamline all our recruitment process snd this gives us the best candidates The too simplifies the recruitment processes and this saves financial stress for companies

Pros

Genius makes it easy to recruit and manage candidates and this creates an organized hiring process The app demonstrates brilliant collaboration and this makes hiring process more efficient

Cons

Genius requires some employees to learn and understand how the application operates The program has leas flexible interface

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 25, 2026

Hi Isaac, thank you for the 5-star review!

CR

Christopher R.

President

Retail

### "Dumpster Fire"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

June 24, 2026

Awful. My experience with Genius has been a complete nightmare. I've I knew what I was getting into, I would have stayed with Clover.

Pros

Nothing yet, due to the fact that my P.O.S. has been unusable for the month that it's taken to have a menu build implemented.

Cons

Same as above. The whole process has caused so much unneeded stress. Least of all, the inconvenience that I put my customers thru.

Switched from

[Clover](https://www.capterra.com/p/226864/Clover/)

Card Processing.\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*\*

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 25, 2026

Hi Christopher, thank you for bringing this to our attention. We apologize for your experience and would like to reach out personally to help address your concerns. Please email us at GeniusSocial@globalpay.com so we can have someone reach out to you directly. We appreciate your patience as we work through this.

TH

Tanya H.

Marketing Manager

Food & Beverages

### "Very Nice and Helpful Staff"

2.0

Overall Rating

2.0

2.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

June 11, 2026

Many of the staff members have been exceedingly helpful and kind. From the beginning, they have been welcoming and willing to assist with any questions or needs that come up. Their friendly attitude makes it easy to communicate and feel supported throughout the experience. They take the time to listen carefully and provide clear, thoughtful responses, which helps everything run smoothly. Even when issues arise, they remain patient and professional, making sure concerns are addressed properly. Overall, their kindness and helpful approach have made a positive difference and contributed greatly to a pleasant and comfortable overall experience with the service provided.

Pros

The equipment was provided at no cost, which made it very accessible and easy to get started. Having free equipment is a significant benefit, especially for those who are trying the service for the first time or managing a limited budget. It helps reduce the upfront investment and allows users to focus on the service itself rather than initial expenses. While there may still be ongoing costs depending on usage or service plans, the free equipment adds strong value overall. It is a helpful feature that makes the service more approachable and lowers the barrier to entry for new customers.

Cons

Customer support is handled overseas, and overall the experience has been positive. The representatives I have spoken with have been very nice, polite, and willing to help with my questions. They take time to listen and do their best to provide clear answers and solutions. At times, there can be slight delays or communication challenges. I appreciate that they remain patient and respectful throughout the interaction. Overall, while the support is based overseas, the staff are kind and professional, and they make an effort to assist customers as effectively as possible.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 12, 2026

Hi, Tanya. Thank you for taking the time to leave us a review. We're glad to hear our team has been helpful, kind, and easy to communicate with throughout the process. We value your feedback and look forward to our continued partnership.

[View all Reviews](https://www.capterra.com/p/195074/Genius/reviews/)

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