--- title: "Postbox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Postbox Software - reviews, pricing plans, popular comparisons to other Email Management products and more." source_url: "https://www.capterra.com/p/195148/Postbox/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # Postbox Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Postbox ## What is Postbox? Postbox is the power email app that helps you work faster, save time, and get more done. It has the ease of use and simplicity of Apple Mail, but with more power and features to handle the most demanding workloads all presented within a clean, crisp interface that's a delight to use. With intuitive search views, macros for everyday actions, powerful tagging, lightning-fast search, and a full suite of keyboard shortcuts, you'll conquer mountains of messages with speed, simplicity, and ease. ## What is Postbox used for? [Email Management](https://www.capterra.com/email-management-software/) Top alternative Featured Overall rating Based on 185 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 2% Starting price $49 Per User, One Time Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Postbox?[Manage this product listing](https://www.g2.com/products/postbox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Postbox 4.7 (186) VS. [4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price $49 Per User, One Time Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (186) Ease Of Use 4.6 (2,434) Value For Money 4.7 (163) Value For Money 4.5 (1,697) Customer Service 4.4 (119) Customer Service 4.5 (1,590) ## Postbox alternatives [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (197)](https://www.capterra.com/p/159630/Mailgun/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (912)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (506)](https://www.capterra.com/p/214215/HubSpot-SalesHub/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195148/Postbox/alternatives/) ## FAQs about Postbox Overview ### What problems does Postbox solve? Postbox solves overloaded multi-account email workflows by combining business and personal inboxes while preserving separate views. Tags, smart folders, filters, keyboard shortcuts, and fast cross-account search help consultants, small-business owners, support teams, and professionals prioritize urgent messages, retrieve attachments, file correspondence, and send consistent replies and signatures. Answer based on 158 reviews Overview ### Which roles and teams benefit most from Postbox? Postbox is most used by small-business owners, founders, and executives who manage high email volumes and need organized client, vendor, and internal correspondence. IT managers, administrators, software engineers, and developers use it to manage multiple accounts, search message histories, and keep technical communications accessible. Directors and managers rely on folders, tags, and templates for daily coordination. Answer based on 186 reviews Overview ### What company size and industries is Postbox built for? Postbox is an email solution for independent consultants, small and medium-sized businesses, enterprises, and educational institutions, with small businesses comprising 92% of reviewers. Its leading industries are Information Technology and Services (11%), Design (7%), and Computer Software (6%). Reviewers primarily use it for email management. Answer based on 186 reviews Features and Usability ### What are the key features of Postbox? Postbox includes core tagging alongside spam blocking, signature management, and routing rules that filter messages automatically. Its inbox management supports email threading, search, message flags, and shortcuts for handling mail, while archiving and retention helps organize stored correspondence. It also provides email monitoring and multiple user accounts. Answer based on 17 reviews Pricing ### How much does it cost and what fees or limitations are included? Postbox starts at $49 per user as a one-time purchase, including unlimited accounts, and offers a free trial. Reviewers value avoiding recurring subscription charges and consider the license affordable, though some find the price high. Several reviewers also report that technical support may carry a per-incident fee. Answer based on 37 reviews Getting Started and Support ### What training and onboarding options does Postbox offer? Postbox provides documentation and videos for training and onboarding. Documentation offers written reference material for setup and feature guidance, while videos support visual learning and self-paced review of key tasks and product functions. Answer based on 5 reviews Getting Started and Support ### What customer support options does Postbox offer, and how do users rate the experience? Postbox offers Email/Help Desk support and a Knowledge Base. Users often describe support as responsive, helpful, and effective for setup or feature questions, while some object to per-incident assistance fees. Documentation is generally considered comprehensive, though a few users report outdated articles or missing troubleshooting guidance. Answer based on 21 reviews Security ### How does Postbox handle data security and access control? Postbox uses email encryption and digital signatures, and supports users managing multiple accounts and separating work and private profiles. Reviewers describe a focus on user security, but note that encryption setup could be easier. Some also report concerns about security-update frequency, missing modern Microsoft authentication, and limited spam or credential warnings. Answer based on 10 reviews Email signature ### How easy is it to manage email signatures in Postbox? Postbox makes it easy to create, switch, and control email signatures for multiple accounts and common business correspondence. Small business users value its signature setup alongside clips and saved responses. Some users report limitations with automatic insertion, signature placement in replies or forwards, cursor insertion, and formatting margins during edits. Answer based on 32 reviews ## Features AI summary Based on 17,634 Email Management reviews Not all Email Management products cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **Inbox Management** (**54%** of reviewers rated this feature as critical) - **Search/Filter** (**42%**) - **Email Tracking** (**45%**) Postbox supports **Inbox Management**, giving users a central place to organize incoming messages and stay on top of daily communication. However, it does not include **Search/Filter** or **Email Tracking**. Instead, it offers **Spam Blocker** (**43%**) and **Email Monitoring** (**46%**), which can help reduce unwanted messages and keep a closer watch on email activity, helping businesses maintain cleaner inboxes and better visibility into communications. Spam Blocker 4.4 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Filters used to determine different types of malware threats Signature Management 4.3 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Add and maintain centralized email signature(s) across an organization Archiving & Retention 4.7 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Routing 4.7 (14) 28.57% of 14 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Whitelisting/Blacklisting 4.3 (12) 66.67% of 12 reviewers that rated this feature as important or highly important Control system access and/or deliverability for applications and email addresses Tagging Attach digital tags to documents and assets for identification, search, or monitoring purposes Postbox 6 features ### All Features - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Routing: Plan daily routes to optimize employee scheduling and provide directions - Signature Management: Add and maintain centralized email signature(s) across an organization - Spam Blocker: Filters used to determine different types of malware threats - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Whitelisting/Blacklisting: Control system access and/or deliverability for applications and email addresses --- Get Advice We can help you find the software with the features you need. Features 4.6 (186) 4.6 Based on 186 reviews ## Pricing Value for money 4.7 (163) Free Trial [View pricing plan details](https://www.capterra.com/p/195148/Postbox/pricing/) Postbox $49.00 Per User,One Time It includes: - Composition - Email Management - Email Organization - IMAP Limiting - Integration With Things and Omnifocus - Keyboard Shortcuts - Labs - Macos Contacts App Integration - Macos Share Menu - Message Triage - RSS and Newsgroups - Safety & Security - Search - Server Support - User Interface - Windows Minimize to Tray Value for money 4.7 (163) 4.7 Based on 163 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (119) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (119) 4.4 Based on 119 reviews ## User reviews Overall rating 4.7 Based on 185 reviews Filter by rating Counts reflect reviews available in this feed. 5(149) 4(28) 3(5) 2(2) 1(1) Mentioned topic Recent reviews first, then most helpful RE Reviewer IT - Designer Used the software for: 3-5 years ### "Manage your email in a professional way" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 17, 2021 My overall experience has been really satisfactory, being able to take my email management to another level. Labeling and filing in an easy, fast and productive way. Easily searching for all my information. Pros All the features are great, maybe because it is super intuitive (Thunderbird style). I have wanted to pay for it, because it had special features that have made my email handling efficient and productive. Cons I honestly don't see any missing function. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Translator Used the software for: 3-5 years ### "At ease with mail: POST BOX!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 24, 2024 I am now a very old man, but I've been using POST BOX for years since version 3, I think! And still "going strong" ;-) It is old people friendly, any time! Pros Easy to use and very complete...No problem at all to check and read mail... Cons Nothing at all. The more I think about the less failures I find Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Marketing Manager Used the software for: 3-5 years ### "Conventional scroll bars - yes, non disabled people can use them without the need for counselling " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 1/10 June 16, 2022 I think I have made my point, but other issues... The merging of Postbox v. 7 and Outlook 2019 would provide the ultimate e-mail management application. Once Postbox Inc. staff extricate their heads from the sand, they could have a much better product. Pros I really do like the smart folders, and the ease at which they can be created. Having e-mail addresses from our three domains, two businesses and personal e-mail, makes this a life saver, and something not possible in Oulook 2019. Cons As somebody who has cerebral palsy, the scroll bars implemented in v. 7 of Postbox slow me down, and are unnecessary. Suggesting that non-disabled people cannot use conventional scroll bars is insulting, and if I were non-disabled, I would be questioning Postbox Inc's low opinion of me and others like me. Encryption should be easier to setup, and not to be able to schedule a date and time for specific e-mails to be sent appears to be a glaring omission, as is the inability to insert a signature at the cursor. The lack of read receipt options is also a major let down, and somewhat surprising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Producer Used the software for: Less than 1 year ### "Simplicity is the key!" 5.0 August 28, 2023 I am able to work over multiple email boxes, be quick in my responses (as a quick reply option!) and i can change my email signatures with ease. I am really enjoying the program so far. Pros I like that it is very user-friendly, simple to use and does what I need. It does not go over the top on extra things that you don't actually need when sending and working on emails. No gimmicks, simple and easy. I can make changes to suit my needs very quickly, without having to navigate a whole load of items that are not required. The support is good, and there are videos if you get stuck. But for me, it is the simplicity of it all, that it is quick and easy, I can change the default theme with 1 click, and it only took a few minutes to set up how I wanted it. Cons It is yet to have a calendar added to it, but I can use others until that comes in. Also, it does not separate clearly how old emails are, it would be great to have a divider between each day's emails, just so it shows more clearly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Retired Homeopath Used the software for: 3-5 years ### "Satisfaction Guarenteed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 3, 2024 I feel very secure using Postbox. I appreciate the ability to save emails in folders of my choice. Pros User friendly Ability to search for an email or subject in various ways I can create as many folders as I want and create filters for ease of filing Cons nothing to complain about after many years of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Distinguished Service Professor Used the software for: 3-5 years ### "Overall good product but with a few annoyances" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 6, 2022 Overall, my experience has been positive. It would be nice to be able to request a feature and receive a response from Postbox staff as to whether there is any possibility of implementation. Pros Postbox is relatively easy to use. The overall interface and design are well-done, which contributes to ease of use. Postbox has powerful search features and searches are rapid, after initial indexing has occurred. The ability to quickly filter by contact name or by other message characteristics is also very nice. Displaying just the names of attachments and being able to quickly review them is a big plus. Cons The most annoying feature for me is that selecting a topic for a message will add that topic to the entire message conversation. Often I want to tag different emails in the conversation with a different topic tag but this isn't possible. I've used Postbox for many years, but as my number of saved emails has accumulated, I need to be able to categorize them individually so this "feature" is increasingly leading me to consider other email software options. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer None Used the software for: 3-5 years ### "Postbox a good experience!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2024 The email client stands out with its intuitive interface and powerful features designed to enhance productivity. Navigating through emails is a breeze, thanks to its clean layout and efficient organization tools. The customizable tagging and labeling options allow for seamless email management, making it easy to prioritize and sort messages. Postbox's advanced search functionality ensures that finding specific emails or attachments is quick and effortless. Pros flexibilty and easy to use, also the custom tags that you can add Cons Emails do not display .webp images, this is very annoying. I send a feature request to Postbox Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Engineering Consultant Used the software for: 3-5 years ### "Clean and nice Email client to keep productivity up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2023 I like it a lot: easy to use, lightweight and still powerful. Exactly what I need for emailing. Pros The clearly and logical structured user interface that never leaves you wondering where the function you are looking for might be hidden.The wonderful filter by contacts is one of those great features of Postbox... if not the best! Cons Difficult to say... maybe the lack of a powerful spam filter in the default setup. But that's nothing that can't be fixed. I'm still happy with my selection. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Chris B. Customer Support Manager Used the software for: 3-5 years ### "My Go-To Email Software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 I have been using Postbox for the past several years and it has become my go-to desktop email client. It is able to handle my many emails that I get daily on my several email accounts, both work and personal. Pros Ease of use, available options, visual styles Cons There is nothing that I can think of that it doesn't do Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RE Reviewer Account Manager Used the software for: Less than 1 year ### "Streamlinec communications for the multi-preneur" 5.0 December 30, 2019 As a user with multiple projects for multiple enterprises going at the same time, I found myself missing communications or misplacing threads because of the sheer volume. Postbox has helped me to better navigate the deluge of email communications that I receive, and to filter what is necessary to focus on now and what can be stored away. I appreciate the tagging and image search features especially. Pros The ability to combine all of my email inboxes intelligently, with deep search and filtering capabilities that help me to not miss anything from my various projects. Cons Would love to be able to extend these functionalities to my iOs devices Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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