---
title: "BaseHQ Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BaseHQ Software - reviews, pricing plans, popular comparisons to other Productivity products and more."
source_url: "https://www.capterra.com/p/195149/Base/"
page_type: "product"
language: "en"
publication_date: "2026-10-21"
---

# 

 BaseHQ Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

BaseHQ

## What is BaseHQ?

Base is the first-ever platform built for assistants and the executives they support, all managed in a dedicated workspace where updates from the tens of tools assistants live in daily can be organized, managed, and distributed to executives in an elegant, efficient, and reliable way. Assistants have put upwards of 20% productivity back into their workweek using Base, allowing them to focus on more strategic support like aligning to executive OKRs and goals.

## What is BaseHQ used for?

[Productivity](https://www.capterra.com/productivity-software/)

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BaseHQ

4.4 (15)

VS.

[### Microsoft Lists](https://www.capterra.com/p/251418/Microsoft-Lists/)

[4.0 (12)](https://www.capterra.com/p/251418/Microsoft-Lists/reviews/)

Starting Price

$24

Flat Rate, Per Month

Starting Price

$6

per user, per month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (15)

Ease Of Use

3.7 (12)

Value For Money

4.3 (7)

Value For Money

4.4 (11)

Customer Service

5.0 (13)

Customer Service

3.3 (10)

## BaseHQ alternatives

[Wordzen](https://www.capterra.com/p/177793/Wordzen/)

[4.3 (9)](https://www.capterra.com/p/177793/Wordzen/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

78%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/177793/Wordzen/)

[Switch Audio Converter](https://www.capterra.com/p/210157/Switch-Free-Audio-and-Mp3-Converter/)

[4.8 (5)](https://www.capterra.com/p/210157/Switch-Free-Audio-and-Mp3-Converter/#reviews)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/210157/Switch-Free-Audio-and-Mp3-Converter/)

[ClipClip](https://www.capterra.com/p/167579/ClipClip/)

[4.6 (34)](https://www.capterra.com/p/167579/ClipClip/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/167579/ClipClip/)

Highest Rated

[Ludo](https://www.capterra.com/p/228190/Ludo/)

[5.0 (8)](https://www.capterra.com/p/228190/Ludo/reviews/)

Starting price

$20.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/228190/Ludo/)

## FAQs about BaseHQ

Overview

### Which roles and teams benefit most from BaseHQ?

BaseHQ is most used by executive assistants, virtual assistants, and client success teams managing administrative and client-facing work. Assistants organize requests, tasks, and schedules for executives, while onboarding managers and client success directors track client handoffs, coordinate communications, and maintain visibility across service delivery.

Answer based on 15 reviews

Overview

### What company size and specific industries is BaseHQ built for?

BaseHQ is designed for executive assistants across organizations of any size, including small businesses, mid-market companies, and enterprise teams. It is not tied to a specific industry, but instead serves EAs in corporate, nonprofit, and other professional settings where assistants manage a wide range of daily responsibilities.

Features and Usability

### What are the key features of BaseHQ?

BaseHQ offers project management and task management for organizing work, along with collaboration tools for team coordination. It also includes database creation for structuring information, file sharing for document access, and notes management for capturing and organizing project details.

Getting Started and Support

### What training and onboarding options does BaseHQ offer?

BaseHQ provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer scheduled group instruction, and documentation gives written reference material for self-paced review and ongoing support.

## Features

AI summary

Based on 17,987 Productivity reviews

Capterra reviewers highlight these as the features buyers value most when choosing productivity software:

-   **Secure Data Storage** (**55%** of reviewers rated this feature as critical)
-   **Task Scheduling** (**51%**)
-   **Task Management** (**52%**)

BaseHQ supports **Task Management**, but it does not include **Secure Data Storage** or **Task Scheduling**. Instead, it offers **File Sharing** (**48%**), which gives teams another way to organize and distribute work-related documents in one place. While the system lacks two of the most-requested productivity features, its task management and file sharing capabilities can still help businesses keep work organized and improve day-to-day team coordination.

Collaboration Tools

Provides a channel for team members to share AI models, media files, communicate, and work together

File Sharing

Public or private sharing of digital files such as documents, audio/video, images, and more

Notes Management

Allow users to create, edit, and sort multiple notes

Project Management

Plan and coordinate all the resources, costs and time needed to execute assignments

Task Management

Create, manage and track all task activities and progression

BaseHQ 5 features

### All Features
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- Notes Management: Allow users to create, edit, and sort multiple notes
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Task Management: Create, manage and track all task activities and progression

---

Get Advice

We can help you find the software with the features you need.

Features

4.2 (15)

4.2

Based on 15 reviews

## Pricing

Value for money

4.3 (7)

Free Trial

Basic

$24.00

Flat Rate,Per Month

Value for money

4.3 (7)

4.3

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (13)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (13)

5.0

Based on 13 reviews

## User reviews

Overall rating

4.4

Based on 15 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(9)

4(4)

3(1)

2(1)

1(0)

Mentioned topic

Recent reviews first, then most helpful

VR

Verified Reviewer

Virtual Assitant

Used the software for: I used a free trial

### "Great for Assistants!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 7, 2019

Pros

It is a one stop shop - it has everything you need in one place and you can even use it for different clients or projects. It makes organizing schedules and itineraries super simple.

Cons

It took a little while to get the hang of it, but really don't have anything negative to say.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Virtual Assistant

Used the software for: Less than 1 year

### "Virtual Assisting Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 31, 2019

This is a wonderful tool that collects all of the most important things in one place.

Pros

Dossier - All of the most important information is in one place. - Can be shared if transitioning to another VA - Accessible from any device Digest Builder - the ability to add attachments and importation information for an event. - the ability to move entries and change the order of things Decision Stream - the ability to ask a question that has multiple choices on their own time - the ability to have said questions saved for repeated use

Cons

Dossier - hotels, trains, ground transportation and misc travel be available - the content would be searchable or at least tags searchable then have the tags available on all things. - the various fields could have a "copy" link for ease of pasting into final destination (like in lastpass) Digest Builder - I wish it could be pasted in a better format in Slack. My clients don't really use email with me. - print as a pdf for attachment into tripit or slack or other things. Decision Stream - Be able to copy an old question for a similar question/answer situation

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Assistant

Used the software for: Less than 1 year

### "Still Missing a Few Elements"

3.0

October 31, 2019

Pros

I love the clarity and user-friendliness of the digest tool, but I find that a lot of what I need on a regular basis as an EA is still "coming" or not customizable. The time usage feature would be great if it allowed customization because some organizations have specific categories they bill under. I love the integration of the calendars and the dossier, as well.

Cons

It's not complete!!! I want to see the whole shebang, ready for action.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ari B.

Virtual Assistant

Used the software for: Less than 1 year

### "Great way to keep a client on task"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 25, 2019

One huge benefit has the responsiveness of the Base team. If you have a question, a problem or a suggestion for process improvement, they are on top of it quickly.

Pros

I help a client with project management as a virtual assistant -- which means keeping track of tasks on projects and integrating them with scheduling and a large amount of email traffic. Being able to bring it all together on Base has been very helpful to keep my client on track. He also can use it as a weekly reference point regarding tasks he needs to complete and how they will fit into his schedule. The most recent update that included the Decision Stream, where a client can click a URL and be linked to a series of questions with multiple choice answers, has really cut down on the number of emails and text messages we used to use for that sort of thing.

Cons

The learning curve wasn't steep, but at times it was a little curvy. If you dedicate some time to digging into Base, you'll find that it can help you -- you just have to figure out the most efficient and effective way to use it. Because it's constantly evolving, there are some features that aren't available yet that will be very useful, but since it's constantly evolving, I suspect we'll see those go live soon.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Assistant

Used the software for: Less than 1 year

### "Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2019

Organizing and streamlining information has been the biggest benefit that I have experienced so far. It is so nice to have everything in one tool, and I look forward to the continued development that will include even more opportunities for Base to continue to be a "one-stop-shop".

Pros

I really like that everything is all in one place! Being able to store important information that I need to access often as well as create weekly digests and also get answers for decisions that need to be made all in one place is truly a game-changer! I also like that I can refer back to the previous digests and/or decision streams for prior information that I might need to reference again.

Cons

I do not really have anything that I like least so far, because I feel like there are continuous updates taking place, and these updates have addressed any missing elements or enhanced features that might be needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Client Onboarding Manager

Used the software for: Less than 1 year

### "A great tool!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 25, 2019

The team at Base is amazing. They are all so receptive to feedback and they are continuously improving the product. I can't say enough about how wonderful they are!

Pros

I love that I can download key details about my exec, and my company's execs that I help onboard, in one place that I can use regularly to create my own digests to keep my client updated, or can share with other EAs to help them complete their work. The current features like digests, exec profile and calendar preferences are super helpful and I cannot wait to use Base's new features like communication stream, updated travel preferences and more.

Cons

There's nothing I dislike about this product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Executive Assistant

Used the software for: 1-3 years

### "Great Software with lots of Potential"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 30, 2019

Pros

I really like how I can build a daily/weekly/monthly digest to use with my Executive without having to retype the calendar. I work for several executives so its nice to have all their information in one place stored in the Dossier

Cons

Recently, I am having to log-in every time I go to use it where when I first started using Base I was able to pull it up and it was displaying the last thing I was working on. I also wish it was more customizable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Verified Reviewer

Director of Client Success

Used the software for: Less than 1 year

### "Stop hacking together software and make your EAs more efficient!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2019

Pros

This software combines elements of lots of tools available and packages the into a tool specifically designed for EAs to enhance and streamline their work. The best part is that it has both the EA and the exec in mind. As the exec receiving digests, I can work more seamlessly with my EA because they are spending less time putting things together.

Cons

As a new company there will always be kinks but Base is doing a great job with customer support and helping users work out bugs to make the software even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Virtual EA

Used the software for: Less than 1 year

### "Total Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 25, 2019

Initially I thought this may just be another calendar management tool. Base is far more robust! The Digest Builder is multi-functional and customizable. Maintaining Executive's preferences are much easier with Base rather than a bunch of notes or Google Docs. Their support team is great and very responsive to questions, especially since there are regular updates and new features being rolled out. For EAs supporting Executives with busy calendars you can't go wrong with Base.

Pros

I love the many ways the Digest Builder communication tool can be used. The ability to keep an executive profile in a safe place is extremely helpful. I love being able to use Base for running down the daily or weekly schedule, but travel itineraries and preferences.

Cons

There isn't really anything I dislike about Base. There are still many integrations that could be introduced and would be super useful for EAs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

Executive Assistant

Used the software for: Less than 1 year

### "Changing the Game for Executive Assistants"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 25, 2019

I'm really impressed with where Base has started and where it's going. I'm really excited about the future of Executive Assisting with Base as a core software.

Pros

I love the ability to store all of my executive's preferences in one location. It makes it easy to access and store!

Cons

I wish the decision stream could ping the executive via text or another format other than email.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/195149/Base/reviews/)

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