# Page 3 | Routal Software 2026: Features, Integrations, Pros & Cons | Capterra

> Page 3 - Capterra's in-depth exploration of Routal Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of Routal Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/195153/Highway

---

Page 3 - Routal Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 27, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Routal

## User reviews

AD

Alfonso D.

Gerente

Consumer Services

### "Cumple y ayuda mis espectativas"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 24, 2022

Ahorro de tiempo facilita la logística

Pros

Flexibilidad para varios tipos de servicios

Cons

No tiene una base general para buscar las entregas (historico de paquetes )o de clientes

Reasons for choosing Routal

Por la pruebas realizadas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DF

diana f.

comercial

Construction

### "muy satisfecha"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 23, 2022

Pros

lo que mas me ha gustado del software es la facilidad de uso que tiene y lo fácil que he podido introducir todos los datos necesarios de una manera fácil rápida y cómoda

Cons

Echo en falta quizas un seguimiento via gps con la aplicacion en uso por ejemplo o si tuviera que buscar alguna pega cuando tengo un cliente/visita y quiero cambiar la direccion de dicho cliente al borrar la direccion siempre se va para atras y me vuelve al listado generico de todos los clientes dados de alta

Reasons for choosing Routal

precio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Jesus Milton O.

Jefe de logistica

Wholesale

### "Eficaz"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2022

exclente en la edicion y el control todal de las rutas y su orgen operacional

Pros

La rapides en poder desarrolla la optimizacion de la ruta

Cons

El vinvculo con las direcciones proporcionadas

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

OL

Oscar L.

Coordinador de monitoreo

Package/Freight Delivery

### "QuakerState"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

La generación de rutas lógicas en minutos, reducción de tiempos de entrega y entregas controladas

Pros

El fácil manejo del software, constates actualizaciones que ayudan al usuario a realizar sus labores cotidianas mas rápido & la atención al cliente muy rápida. Considero que es un software excelente.

Cons

Hasta el momento, cumple con las necesidades de la empresa

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Antero R.

Director

Automotive

### "Ecologicos Romex - Depto. Ventas"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

January 21, 2022

Hemos eficientado mucho las rutas de venta y con ello no se nos pasa ningún día para visitar a los clientes.

Pros

Es muy facil de usar y fácil de transmitir a los choferes o vendedores, no necesita gran capacitación para usarlo, practicamente desde el día 1 puedes empezar a usarlo.

Cons

Faltan un poco mas de características que se puedan agregar para agregar datos sobre la ruta. Ademas me gustaría que diera mas opciones para poder manipular la ruta, usando horarios de apertura de clientes o tráfico.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Silvia S.

Gerencia

Construction

### "Imprescindible para nuestro día a día"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 21, 2022

El saber en todo momento la ubicación física de nuestros operarios nos facilita el poder ser rápidos en la resolución de incidencias, gestionar nuevos pedidos de última hora,...

Pros

Software muy intuitivo y de fácil manejo.

Cons

La gestión de la base de datos nos gustaría que fuera más completa. Actualmente hay que importar los datos mediante un Excel y estaría bien que esa herramienta se pudiera gestionar en la misma plataforma.

Reasons for choosing Routal

Actualmente el software The Service Program está en inglés (nosotros lo necesitamos en español) y el precio es elevado.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RR

Ricardo R.

Coordinador de operaciones

Food & Beverages

### "Excelente software para planificar tus rutas, una vez que entiendes su funcionamiento es excelente"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 20, 2022

En general es un excelente software, los tutoriales te ayudan mucho y sobre todo, te permite ajustar una ruta a horarios de recibo

Pros

Facilidad para ajustar rutas a horarios de recepción

Cons

Al inicio es un poco complicado entender su funcionalidad, sin embargo con los tutoriales logras conocer sus funciones y optizarlas

Switched from

[Google Maps scraper](https://www.capterra.com/p/228041/Google-Maps-scraper/)

Por la cantidad de rutas y clientes que se generan

Reasons for choosing Routal

Por practicidad y precio

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LL

Loren L.

Jefe de departamento

Package/Freight Delivery

### "Facilidades con planner"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 20, 2022

Se reduce el tiempo de planificación y estamos migrando automatizar procesos que conllevan tiempo el cual se traduce en costo.

Pros

la versatilidad para la planificación, ayuda en la eficiencia de planificiación

Cons

No se ha podido explotar al 100% por las mejoras que debemos realizar internamente para utilizarlo

Reasons for choosing Routal

Se encuentra mas completo y tiene lo que necesito

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

Miriam L.

Dirección

Transportation/Trucking/Railroad

### "Mejoras sustanciales"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 20, 2022

Empece a usarlo hace casi dos años, necesitaba un planificador de rutas eficiente para mi trabajo y no podía permitirme perder el tiempo, Planner cumplió con mis espectativas y lo mejor, es que desde entoces ha mejorado exponencialmente, las mejoras implementadas facilitan muchísimo el trabajo y se han corregido algunos errores con los que teníamos que lidiar al principio. Ahora simplemente, la ruta sale! Gracias por vuestro trabajo y atención!

Pros

Su facilidad de uso y sobre todo el equipo técnico que hay detrás

Cons

Al pricipio fallaban las algunas actualizaciones, lo bueno es que siempre solucionaban el problema en pocos minutos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Miguel C.

Dueño

Food & Beverages

### "Más tiempo para mi"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

January 20, 2022

Muy buena experiencia, para mini empresas como la mía aún el precio está alto. Cuando integraron con Google subió el precio y estuve a punto de desechar la app.

Pros

Antes dedicaba un tiempo importante a planificar manualmente los despachos. Hoy en menos de 3 minutos tengo la planificación hecha con smartmonkey

Cons

Solo detalle, cuando cierro una ruta en el móvil nunca queda cerrada en la página web

Reasons for choosing Routal

Optimiza mi tiempo

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JR

Jaime R.

Jefe de Operaciones

Logistics and Supply Chain

### "Excelente Producto"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 24, 2021

Nos ha ayudado a mejorar nuestros procesos de despacho y nos ha ayudado a optimizar los tiempos y la cantidad de entregas que podemos realizar todos los días.

Pros

Este producto nos ha ahorrado mucho tiempo en la gestión y nos ha ayudado a optimizar los tiempos de despacho.

Cons

hasta ahora no he encontrado contras en el uso.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SC

sharon c.

driver

Package/Freight Delivery

### "loving the Highway app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 15, 2021

ithas helped us to protect the driver and the truck it has hped with proper routes and destinations i see this tobe a valuable assist to my comp.

Pros

I love all of the apps doings, its very easy to setup and use ithas helped us to protect the driver and the truck it has hped with proper routes and destinations i see this tobe a valuable assist to my comp.

Cons

I have not come accross anything i havent liked yet and have been using close to 6 months, i would recommend

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MS

MANJOT S.

FINANCE

Accounting

### "HIGHWAYS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 10, 2021

Pros

This software is good and likely to be used and it is easy to use all people are happy to use for it.

Cons

It should be improve that bug fixing is important for this software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MD

Mauricio D.

COO

Retail

### "Excelente servicio de Highway"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 18, 2020

Ha sido una experiencia fenomenal con Highway. Muy recomendable.

Pros

Nuestra experiencia con Highway ha sido espectacular. No solo tienen un producto bueno que elimina múltiples horas manuales de trabajo y optimiza rutas y costos, si no también tienen un equipo dedicado y flexible para ajustar cualquier tema que nos pueda ayudar. Es un placer trabajar con ellos.

Cons

Son menores ya que ellos reciben muy bien el feedback y cambian lo que tienen que cambiar. El único tema es nuestra diferencia de horaros, pero muy bien el servicio.

Alternatives considered

[Tookan](https://www.capterra.com/p/218952/Tookan/)

[GetSwift](https://www.capterra.com/p/145621/GetSwift/)

[SimpliRoute](https://www.capterra.com/p/148072/SimpliRoute/)

[Routific](https://www.capterra.com/p/142530/Routific/)

Reasons for choosing Routal

Mucho más flexibles en ajustarse a temas específicos nuestros (como rutear de multipunto a multipunto) y la atención personalisada que recibimos.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EB

Edu B.

Fundador

Consumer Goods

### "Farmily"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 15, 2020

Muy buena

Pros

Su fácil utilización y comodidad. Me ahorro mucho tiempo

Cons

A veces no hace las rutas más óptimas y hace hacer mucha distancia. Está optimizado por tiempo y no por distancia

Reasons for choosing Routal

Fácil de utilizar

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SA

Santiago A.

Sub-Coordinador de Proyectos

Retail

### "Review Bidcom"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 20, 2019

Pros

It adapts perfectly to what we need, which is calculating the best route using the volume as a restriction

Cons

You can't keep track of the deliveries being made in real time

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)