# Contact Boss Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Contact Boss Software - reviews, pricing plans, popular comparisons to other CRM products and more. Source: https://www.capterra.com/p/195270/Contact-Boss/alternatives --- # Contact Boss Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Contact Boss ## What is Contact Boss? Contact Boss is an easy-to-use, yet powerful CRM database manager allowing you to track and manage the people who drive your organization. Contact Boss makes it simple to: Enter new or import existing contacts Search and organize your contacts Keep in touch with your contacts Contact Boss puts you in charge with robust search capacity, comprehensive reports, superior auditing functions, and security tools to keep your business running smoothly. ## What is Contact Boss used for? [Knowledge Base](https://www.capterra.com/knowledge-base-software/)[Contact Management](https://www.capterra.com/contact-management-software/)[Online CRM](https://www.capterra.com/online-crm-software/) Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $99.99 Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Contact Boss?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://contactboss.com&name=Contact Boss) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Contact Boss 4.8 (10) VS. [4.5 (4,451)](https://www.capterra.com/p/152373/HubSpot-CRM/reviews/) Starting Price $99.99 Per Year Starting Price $20 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (10) Ease Of Use 4.4 (4,352) Value For Money 4.9 (9) Value For Money 4.3 (3,488) Customer Service 4.9 (9) Customer Service 4.4 (3,496) ## Contact Boss alternatives Highest Rated [4.7 (907)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/) Starting price $14.99 Per User, Per Month [4.4 (622)](https://www.capterra.com/p/141642/Copper/reviews/) Starting price $12.00 Per User, Per Month [4.6 (480)](https://www.capterra.com/p/126797/JobNimbus/reviews/) Starting price $300.00 Per User, Per Month [4.4 (18,766)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management Manage, organize, and store contact information Contact Boss 30 features Define levels of authorization for access to specific files or systems Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Software's ability to perform similar action on multiple similar files simultaneously Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Alter the layout and content of reports Import and export data to and from software applications Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Track interaction history by documenting conversations for contacts Store information about leads or contacts and track, manage and nurture them throughout the sales process Access software remotely via mobile devices Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Reports specific to sales analysis for trends and strategies Search and/or filter for items using names, keywords, descriptions, tags, metadata, etc. Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Share contacts with other applications like Gmail and CRM Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 4.5 (10) 4.5 Based on 10 reviews ## Pricing Value for money 4.9 (9) Free Trial Basic $99.99 Per Year Value for money 4.9 (9) 4.9 Based on 9 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ iContact](https://www.capterra.com/p/221118/iContact/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (9) 4.9 Based on 9 reviews ## User reviews Overall rating 4.8 Based on 10 reviews Filter by rating 5(8) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent NP Nik P. Head Of Growth Marketing and Advertising ### "Simple, Powerful and Easy To Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2020 This is a fantastic tool to keep a large database of contacts organized without the need for a clunky CRM with all sorts of features that never get used. Pros The onboarding experience is intuitive and easy, once the trial is activated, there is no steep learning curve involved to start using the software. I particularly like the predefined options available, for example identifying contact types and their roles come standard out of the box. This allowed me to get started right away inputting contacts and assigning their roles without first having to figure out how to create custom role types. The other notable features I love is the search and export functionalities. Furthermore, form integration is great way to allow contacts from our website who fill out the form to be automatically created as contacts in ContactBoss, this reduces hours of manual data entry. Cons While the default form builder is great, our workflow for our business form that we use on our sites are also integrated with other tools, it would be great to have an integration with Zapier, this way it would allow other form tools to feed data directly into ContactBoss, while also allowing continued use of existing integrations with other tools as well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gerry L. Director Accounting ### "Supporting M&A" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 27, 2020 Contact Boss has been instrumental in managing our Atlantic Mergers & Acquisitions lead pipeline, bringing all of our leads and contacts together and accessible in one place. We are able to track valuable data about our contacts which promotes greater reach and efficiency when we go to market with a new business listing. The M&A space has become increasingly complex as more and more business owners choose to exit, fueling a diverse and growing buyer market. Contact Boss allows us to capture information from buyers which can be retrieved several months down the road, assisting us identify market opportunities for our clients. This has translated in more value for our clients. Pros Software captures key information when contact is set up which allows greater reach and efficiency down the road. Cons Would like to have the ability to self-customize more fields etc. Reasons for choosing Contact Boss Contact Boss offered a better tool to manage the contacts we have and be able to scale much easier as our contacts grew. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HL Heather L. IT Admin Biotechnology ### "CRM above the rest" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 26, 2020 Pros Contact Boss is an outstanding CRM with exceptional customer service. It has a reasonable cost, integrates well with your daily tasks, and has an excellent response/refresh rate. Additionally, its highly secure system protects your company and client information. Cons The contact boss platform did require some customization for our companies requirements. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Mike S. Director Media Production ### "Media Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 I couldn't believe how powerful the software is, it does everything we need and more. Pros It is very cost effective! Compared to other softwares we are getting the most value with Contact Boss. Cons It has a slight learning curve but the videos make it easy to learn fast! Reasons for choosing Contact Boss Far too expensive and overly complicated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jeff M. Partner Financial Services ### "Great product, excellent value for money! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 20, 2020 In our business, we are heavily reliant on our contact list and being able to quickly search and sort our contacts by specific groups. Contact Boss has become our online 'Rolodex', where we can quickly find contacts and see a history of past contact points we have had with them and key information about them and their companies. Contact Boss is saving us a lot of wasted administration time and has allowed us to elevate our customer service to the next level. Pros Ease-of-use; simplicity; fast customer service; functions to export contacts quickly to email, PDFs or Excel; intuitive user interface; high-accuracy search functionality Cons Although it is relatively simple to import contacts, there could be some functionality to simplify the contact import process in the future; such as directly from mobile list, LinkedIn contacts, photos of business cards, etc. These functions may come with time. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We needed a centralized system for our contacts that was easy to search, sort and export. Previously we were spending too much administrative time and poorly keeping track of our contacts. Reasons for choosing Contact Boss Salesforce had much more functionality then we needed for a smaller company like us. With more functionality come a higher price too. Contact Boss gave us what we needed at a more affordable price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Realtor Real Estate ### "Contact Boss" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 February 18, 2020 Pros The search features are better than most database software, making it very easy to look up contacts. Cons Could have more CRM features built in to the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NS Nindiya s. MArketing and Special Projects Manager Non-Profit Organization Management ### "Contact Boss Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 18, 2020 I am very happy with the customer service and prompt reply if we have any issues. Pros I like it is user friendly and we are able to customize it based on our requirments. Cons I would like to see more customized graphic element for the software so it looks similar to our program branding. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Rory F. CEO Biotechnology ### "Contact Boss was the right solution" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 17, 2020 Our experience with CB has been very positive. The easy to use interface has made adoption by all office staff an easier than usual transition. Pros Our office didn't need the mega-solutions offered by the bigger providers- where you only use a small fraction of the features. Contact Boss offered an easy to use product with convenient features and a great search function. We hold a lot of events, so the compatibility with EventBrite and attendee capture was excellent. The audit and tracking features are a very nice surprise that I wouldn't expect on a low cost product like Contact Boss. Cons We initially had an issue with transferring legacy data from our old system to CB. But Contact Boss personnel took care of the matter and the transfer went smoothly. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) Interface, data management, features, syncing among staff. Reasons for choosing Contact Boss Ease of use, price, features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Owner Marketing and Advertising ### "Contact Boss" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2020 It's great to find a contact management system that works well and is affordable for organizations like non-profits. Pros Contact Boss is easy to use and very affordable for smaller organizations. The search function is excellent compared to other CRMs that I have used. Cons So far - no real issues. I found there were quite a few steps to get logged in to the trial Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AW April W. Executive Assistant Commercial Real Estate ### "Simplicity" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2020 Entire team can keep contacts and notes in one place. Pros Simple, everything you are looking for in an electronic rolodex. Cons I have not seen anything I do not like. Just an easy to use product. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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