# Page 3 | Teamwork CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Teamwork CRM the right CRM solution for you? Explore 68 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195320/Teamwork-CRM/reviews --- Teamwork CRM 4.4 (68) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Teamwork CRM ## Showing most helpful reviews Showing 51-68 of 68 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use AC Andrew C. Manager Non-Profit Organization Management Used the software for: 2+ years ### "CRM by Teamwork" September 16, 2020 5.0 Pros Ease of use and integration with Teamwork Projects Cons Integration needs to be fully formed. Gaps still exist. Review Source Response from Teamwork.com February 8, 2021 Hi Andrew, Thanks for your review of Teamwork CRM - we really appreciate it. It's great to hear that you have found Teamwork CRM easy to use. I've noted your issues with integration and have passed them onto the product team so they can investigate this issue further. Have a great day, Karen at Teamwork ST Susanna T. Web Designer Design Used the software for: Less than 6 months ### "Waiting on better Teamwork integration" September 8, 2020 5.0 I like it keeping my organised with pipelines WHEN I have time to create the cards Pros I love how clean it looks. I like the pipelines Cons From teamwork desk I have to create a task in teamwork projects AND the create a lead/oppertunity in teamwork CRM, so it slows down my process. This means that when I am in a rush I just create a task in TWP fro TWD and dont bother with CRM beacuse of time Alternatives considered [Pipeline CRM](https://www.capterra.com/p/75608/PipelineDeals/) Reason for choosing Teamwork CRM Beacuse I would like the complete teamwork suite to work together Review Source Response from Teamwork.com February 10, 2021 Hi Susanna, Thanks for your review of Teamwork CRM and your nice comments about our pipelines and our interface design. I've passed your feedback onto the product team so they can look into this further. Many thanks, Karen at Teamwork AV Andy V. Chief People & Culture Officer Civic & Social Organization Used the software for: 6-12 months ### "A tool is only as good as its user" September 17, 2020 5.0 If your organization's needs are straightforward, Teamwork CRM is a good place to start. Don't expect many bells and whistles that would come with a more costly CRM platform. What's most critical is internal usage and the people aspect; the issue is rarely the tool/software. Pros Simple, intuitive interface. Straightforward data import. Ease of configurability (vs customization). Cons Basic features (you get what you pay for), direct client support appears to be an afterthought. The articles are helpful but not ideal for advanced knowledge transfer/interfacing. Review Source Response from Teamwork.com February 4, 2021 Hi Andy, Thanks for your review of Teamwork CRM - we really appreciate it. We are sorry to hear that you have had some issues with our features - could you contact us at support@teamwork.com so we can look into this further? Karen at Teamwork RH Rob H. Senior Digital Strategist Design Used the software for: Less than 6 months ### "Establishing the habit" December 5, 2019 5.0 We're using Teamwork CRM to build habits and culture around relationship building. It's simplicity is key to helping people build the simple habits of checking the tool, adding leads, scheduling activities. Pros It has a very low barrier to entry from a cost and technical understanding perspective. After minimal set up (inviting users and designing your sales funnels) you're off to the races. Cons It's a new product so some features that are included with other products aren't there yet. However, Teamwork's product roadmap has most of these items covered. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesflare](https://www.capterra.com/p/149522/Salesflare/)[Highrise](https://www.capterra.com/p/146703/Highrise/) Reason for choosing Teamwork CRM We were already a Teamwork customer using their Projects and Chat tool. So we had built up a lot of trust in their company. Their support and sales teams have always been great. The product roadmap shows how tightly these tools will be integrated in the future - something we wouldn't get with other products. Review Source VR Verified Reviewer Business Development Information Technology and Services Used the software for: Less than 6 months ### "typical CRM" August 8, 2022 3.0 I was happy with the CRM but many people in our team didn't like, I think many people rather go with software that they know better Pros it has nice interface and users can easily connect to the software, Most of CRMs out there are hard to understand, but Teamwork CRM was not one of them. Cons We were expecting more from CRM, eventually we moved to hubspot. Review Source MT Melinda T. CEO Marketing and Advertising Used the software for: 6-12 months ### "My Review" September 15, 2020 4.0 Pros Leads and Opportunities are well organized. Cons I cannot integrate email sending with Gmail. I cannot sync contacts from the CRM directly to Projects. I have to enter them into Projects which is duplicate work. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing Teamwork CRM Teamwork was more affordable. Review Source Response from Teamwork.com February 8, 2021 Hi Melinda, Thanks for your review of Teamwork CRM. Sorry to hear about your issues with email and contact integration - could you email us at support@teamwork.com to look into this further? Many thanks, Karen at Teamwork BR Bree R. Business Development Specialist Marketing and Advertising Used the software for: Less than 6 months ### "Teamwork CRM Review " September 8, 2020 4.0 Pros I have used a couple of CRM platforms and this was one is definitely more easy to use. Inexpensive compared to competitors. Cons I don't like that to add an activity, the company must be in the actual pipeline. Review Source Response from Teamwork.com February 11, 2021 Hi Bree, Thanks for taking the time to leave a review of Teamwork CRM - we really appreciate it. It's great to hear you've found our platform user-friendly - our design team will be delighted. I've passed your feedback onto the product team so they can look into this further. Many thanks, Karen at Teamwork ME Maryssa E. Associate Brand Maven Pharmaceuticals Used the software for: 1-2 years ### "Makes managing many projects manageable" September 15, 2020 5.0 Pros I can work across many projects at any given time and be confident my progress is being tracked Cons Occasionally teamwork crashes but in those instances the customer service team is very helpful and responsive Review Source ST Stephanie T. Client Relations & Business Intelligence Manager Logistics and Supply Chain Used the software for: Less than 6 months ### "Teamwork CRM" June 9, 2020 5.0 Pros Super customizable and very easy to use. Awesome sales tool that links into the projects tool. Cons That it isn't fully integrated yet with the other teamwork products, I know this is on the horizon and can't wait. Reason for choosing Teamwork CRM Easy to use and customizable. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho CRM to difficult to train and manage within the organization. Not easy to use. Review Source Response from Teamwork.com February 19, 2021 Hi Stephanie, Thanks for leaving a review of Teamwork CRM - it's always great to see a 10/10 score! It's great to hear you have found Teamwork CRM easy to use and customizable - our design team will be delighted with this feedback! I've passed your issues with integration onto the product team to investigate this further. Many thanks, Karen at Teamwork EM Eric M. Partner Marketing and Advertising Used the software for: Less than 6 months ### "Glad we chose Teamwork" September 29, 2020 5.0 Pros The direct integration with Google Drive allows us to use our cloud server much like a normal server Cons So far it’s pretty good. Moving from Asana was easy, user adoption has been fairly painless as well. Alternatives considered [Function Point](https://www.capterra.com/p/64490/Function-Point/)[Wrike](https://www.capterra.com/p/76113/Wrike/) Reason for choosing Teamwork CRM Mobile experience and google drive integration Review Source Response from Teamwork.com February 1, 2021 Hi Eric, We are delighted to have you onboard with Teamwork Spaces - it's great to hear you are enjoying our integration with Google Drive. Have a great day, Karen at Teamwork AW Adam W. Director Computer Software Used the software for: Less than 6 months ### "Simple and effective CRM solution" October 15, 2020 5.0 Pros Easy to use Quick to setup Intuitive Integrates well with Teamwork Projects Cons Nothing - it meets our needs perfectly. Might not be for everyone as it quite simple (but effective) and others may prefer more features but for our needs it is ideal Reason for choosing Teamwork CRM Price & functionality Review Source Response from Teamwork.com February 1, 2021 Hi Adam, Thanks for your great review of Teamwork CRM - we are delighted to see a 10/10 score! If you ever need anything or wish to submit a feature request - don't hesitate to contact us at suppport@teamwork.com! Kind regards, Karen at Teamwork DW Dominik W. Founder Financial Services Used the software for: Less than 6 months ### "Helpful, easy to use CRM and funnel management tool" September 29, 2020 4.0 Pros It gives a good overview over leads and opportunities in the funnel and is individually configurable to a large extent. Cons It's not possible to attach emails or documents to contact information. Reason for choosing Teamwork CRM It's a solid, self explaining tool that comes in a bundle with other great products such as Teamworks Projects and Desk. Review Source Response from Teamwork.com February 1, 2021 Hello, Thanks for taking the time to leave a review of Teamwork - we really appreciate it. I've passed your recommendations onto the product team - they are continuously looking for ways to update our product! Kind regards, Karen at Teamwork TS Tracey S. Relationships Manager Education Management Used the software for: Less than 6 months ### "One stop shop" June 10, 2020 4.0 Going well so far, but early days still I know Pros Getting all our Contacts, Leads and Opps into the 1 space company-wide Tracking and monitoring their progress Cons The CRM doesn't speak to the other Teamwork area where I log my time Nor does this CRM speak to the other Teamwork space where we load Project specific content Review Source Response from Teamwork.com February 19, 2021 Hi Tracey, Thanks for leaving a review of Teamwork CRM - it's great to have you on board with us! It's great to hear that Teamwork is helping your team monitor their progress! Integration issues with other platforms? I'll pass this onto the integration team to investigate this further. Don't forget to stay in touch with us at support@teamwork.com - if you ever have any issues or wish to submit a feature request. Have a great day, Karen at Teamwork DY Danny Y. President Marketing and Advertising Used the software for: Less than 6 months ### "Seamless CRM" September 9, 2020 3.0 Pros We really like the fact that a lead/prospect can easily be trasnitioned from the CRM into a client on TeamWork projects. We are still new to the TeamWork but overall have had a positive experience. Cons The learning curve is taking a bit longer than anticaipated. Review Source Response from Teamwork.com February 9, 2021 Hi Danny, Thanks for your review of Teamwork CRM - we really appreciate it. We are sorry to hear that the learning process has taken longer than expected. We'd love to hear from you at support@teamwork.com to see if we can help ease this process in anyway. Many thanks, Karen at Teamwork vR vikas R. Business Development Packaging and Containers Used the software for: Less than 6 months ### "Need autonumbering " June 10, 2020 3.0 over all experiece is okay for small companies like us I think it's best but yes need the improvement Pros Good that we can integrate with teamwork & easy to navigate Cons Many Autonumering features for new Lead s Oppertunities not there Number of the lead to be assign manually & the numbering sequence gets disturbed once lead converts to opeertunithy of lost autonumbering is must Review Source Response from Teamwork.com February 19, 2021 Hi Vikas, Thanks so much for taking the time to leave a review of Teamwork CRM - we really appreciate it. I've noted your issues with auto-numbering and will pass this onto the product team to look into this further. If you ever need anything - don't hesitate to contact us at support@teamwork.com. Many thanks, Karen at Teamwork JB James B. Principal Fabricator, Founder Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Integrated CRM" September 15, 2020 5.0 Simple, Easy, Effective. Pros This is tightly coupled with our project management at teamwork.com. Cons No real cons... looking forward to new features. Review Source Response from Teamwork.com February 3, 2021 Hi James, Thanks for a great review of Teamwork CRM - we are delighted to see a 10/10 rating! Stay in touch with us at support@teamwork.com if you ever need help with anything. Have a great day, Karen at Teamwork JP Jim P. Business Development Research Used the software for: Less than 6 months ### "Requested feedback" June 16, 2020 4.0 Very simple and straightfoward Pros Ease of use of swim lanes Everything is interlinked Ease of uploading docs to customers so simple and great Cons No platform for daily activity or reminders for example a little box to state "12 activities overdue by 1 day" "10 activities today" " 16 activities tomorrow" Review Source Response from Teamwork.com February 11, 2021 Hi Jim, Thanks for your feedback - we really appreciate it. I've passed your suggestions onto the product team to investigate this further. Don't hesitate to contact us at support@teamwork.com if you ever need anything. Kind regards, Karen at Teamwork BE Brent E. Senior Affiliate Manager Marketing and Advertising Used the software for: Less than 6 months ### "Great Value" September 15, 2020 5.0 Overall, it's been very good. Reminds me of a couple other CRMs but with a better price Pros Teamwork CRM is very easy to use. I've used a few CRMs and Teamwork is definitely a great bang for your buck and has the most Cons The part where Teamwork CRM lags is with some email automation. This would be extremely helpful. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Used Teamwork Projects to source all internal projects and client projects/tasks Review Source Response from Teamwork.com February 3, 2021 Hi Brent, Thanks for your review of Teamwork CRM - we really appreciate it. I've noted your issues with email automation and will pass it onto the support team to look into it further. Many thanks, Karen at Teamwork Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.