# Fitbit Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Fitbit Software - reviews, pricing plans, popular comparisons to other Corporate Wellness products and more. Source: https://www.capterra.com/p/195323/Fitbit-Care --- # Fitbit Software Review 2026: Features, Integrations, Pros & Cons Last updated on December 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Fitbit ## What is Fitbit? Fitbit Enterprise, now part of Google, works with payers, partners and employers to empower people to live healthier lives. Fitbit’s personalized health and wellbeing experience easily integrates into a wide variety of health interventions and wellbeing programs - including embedded health plan benefits, condition management point solutions, research studies and corporate wellness programs - and helps to extend and enhance their impact by driving higher participation levels, increasing physical activity, and helping to improve weight loss and diabetes outcomes. ## What is Fitbit used for? [Home Health Care](https://www.capterra.com/home-health-care-software/)[Corporate Wellness](https://www.capterra.com/corporate-wellness-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 89% Neutral 9% Negative 2% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Fitbit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://healthsolutions.fitbit.com&name=Fitbit) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Fitbit 4.6 (55) VS. [4.6 (85)](https://www.capterra.com/p/215860/InMyTeam/reviews/) Starting Price Contact vendor Starting Price $200 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (55) Ease Of Use 4.6 (85) Value For Money 4.4 (40) Value For Money 4.6 (81) Customer Service 4.4 (29) Customer Service 4.6 (84) ## Fitbit alternatives [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.7 (729)](https://www.capterra.com/p/135068/Non-Medical-Homecare-Scheduling/reviews/) Starting price $200.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (64)](https://www.capterra.com/p/140368/Carecenta/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195323/Fitbit-Care/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.7 (18) 83.33% of 18 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting & Statistics 4.2 (18) 66.67% of 18 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Care Plan Management 4.0 (9) 55.56% of 9 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Patient Records Management 3.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details API 2.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Application programming interface that allows for integration with other systems/databases Goal Setting/Tracking 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Fitbit 10 features Application programming interface that allows for integration with other systems/databases Manage the treatment plan and coordination between care providers and patients with special health care needs Establish measurable goals and objectives and track their progress over a specific period of time Gain insights into the health of employees, equipment, registered instances or any other organizational asset to check their status Manages incentive programs such as profit sharing, stock awards, and individual bonus plans Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. Features 4.5 (55) 4.5 Based on 55 reviews ## Pricing Value for money 4.4 (40) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.4 (40) 4.4 Based on 40 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (29) 4.4 Based on 29 reviews ## User reviews Overall rating 4.6 Based on 55 reviews Filter by rating 5(39) 4(10) 3(5) 2(1) 1(0) Mentioned topic Sorted by most recent SW Stefanie W. Manager, Account Management Health, Wellness and Fitness ### "Fitbit- Uncomplicated while covering your fitness tracking needs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2025 Overall, the utilization of Fitbits have served me well since 2019 and I plan to continue to use them. Pros Easy to use, easy to wear and easy to customize for my needs. I didn't want a fitness tool that was overly complicated or bulky and Fit Bit meets my needs. Cons Specific to the Inspire I just upgrade to (from an Alta HR), switching out the wrist band is much more difficult. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SH SHERREE H. Owner Arts and Crafts ### "Helpful Tracker" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 June 9, 2025 Easy way to start my day and go through my day. Track what I eat, my sugar levels and more. I really like that it syncs my data from my watch. The home page is laid out great and nice size writing for me to read. Quickly add water I drank each day. Helps motivate to stay in track. Pros Ease of getting started with the app. The design/set up of Fitbit is very well done. Simple to navigate and find what you need. Different categories available under Your Coach section. You can use mediation recordings for a healthy sleep. Exercise videos available to help get motivated and range in simple to hard. You can add friends to your list. Cons There aren't as many videos available in free version compared to paid. Would have liked couple more free options for people. The community option isn't the same as it was before. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MS Micah S. Lead supervisor imaging tech Hospital & Health Care ### "Fitbit review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2024 Pros Very easy to use my Fitbit and all apps associated. Customer service has been great when needing an item replaced. Cons Honestly, not very little. I was not looking to pay for an apple item, and this was much cheaper with all the qualities that I was looking for. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Ronald S. Receiving Supervisor Packaging and Containers ### "Life saver" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 June 27, 2024 I never leave home without it. I'm always looking forward to competing with myself in accomplishing more steps then my previous day. I definitely lost a significant amount of weight. I'm a lot more healthier than I was before I purchased the Fitbit. It lowers my blood pressure. It saved my life Pros It brings joy to my heart to know that I accomplished thousands of steps which in turn led to multiple miles of exercise throughout my daily work environment Cons I disliked the charging apparatus because it wasn't universal like a micro USB charging cable. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. shivani s. Graduate student Biotechnology ### "Using Fitbit as the primary resource for health and lifestyle " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 10, 2024 My overall experience has been good when tracking the basic trends like step count, heartbeat etc. but I do not find it very reliable for calories burnt and some other features. Pros The interface is user friendly and not hard to navigate. The statistics on sleep, irregular heartbeat are more accurate compared to other apps Cons The step count can be exaggerated and other cardio like stair climbing can be under recorded. It can be a little inaccurate depending on how snug the watch is worn and the angle of the arm when running or doing any kind of cardio. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HJ Hayley J. Clinical manager Hospital & Health Care ### "Smart watch review " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2024 Very good whilst watches worked. Would definitely recommend screen protectors for your watch. Easy to use. Must remember charger when going on holidays! Pros Tracking daily activity, encouragement to move, tracking periods and sleep. Cons I have had 3 watches now and they have just stopped working for no known reason. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CJ carol J. Psythotherapist Health, Wellness and Fitness ### "A daily reminder to move" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 22, 2024 Pros Counts steps, reminds me to move, counts my heart rate to keep track of zone minutes, monitors sleep. With a job like mine, which involves a lot of sitting, it helps me be intentional about moving throughout the day. Taking care of my health makes me a better therapist Cons It was glitchy to initially set up with the phone app. But I called and a person talked me through it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Leanne B. Dental Therapist Hospital & Health Care ### "Smart watch " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 14, 2024 Pros Looks smart, easy to use, battery lasts for a good time Cons Somerimes it can be difficult to sync but generally great Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KC Kimberly C. Regional Sales Manager - West Industrial Automation ### "Fitbit is the best Program for Health & Mental Wellness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 1, 2023 I have had a FitBit for many years and I truly cannot live without one!!! Pros I love my FitBit App! I have the Premium program and I use a lot of the features daily. I track my sleep, weight, water, food, steps, amount other things. Cons I do not like that the app is not compatible with the Apple iWatch. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Dr. Jeanette D. President Health, Wellness and Fitness ### "Fitbit is great for tracking health metrics" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 22, 2023 I've been using Fitbit for several years and enjoy it. It helps with accountability of health metrics and I like receiving the weekly progress report in my email inbox so I can compare my metrics to the week before. Pros Ease of tracking health metrics like: heart rate, type of exercise, step count, miles walked, stairs climbed, number of exercise days, number of active minutes, hourly activity, calories burned, sleep duration, menstrual health, weight, and food consumed. The Fitbit also has a stopwatch and timer feature. Cons It does not offer a lap feature. Thus, if you want to see how fast you walked in 1 lap and compare it to a second lap, the Fitbit cannot do this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195323/Fitbit-Care/reviews/) Popular comparisons [InMyTeam vs Fitbit](https://www.capterra.com/compare/195323-215860/Fitbit-Care-vs-InMyTeam)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)