--- title: "Retention.com Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Retention.com Software - reviews, pricing plans, popular comparisons to other SMS Marketing products and more." source_url: "https://www.capterra.com/p/195360/GetEmails/" page_type: "product" language: "en" --- # Retention.com Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Retention.com ## What is Retention.com? Retention.com is an ecommerce software that helps Shopify merchants recover lost shoppers and increase revenue. The software installs a tracking pixel on Shopify stores to capture data on all site visitors. It then leverages that data to re-engage lapsed shoppers through flows sent via email or SMS. ## What is Retention.com used for? [Lead Capture](https://www.capterra.com/lead-capture-software/)[Web Analytics](https://www.capterra.com/web-analytics-software/)[SMS Marketing](https://www.capterra.com/sms-marketing-software/) Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Retention.com?[Manage this product listing](https://www.g2.com/products/retention-com/claim_requests/new?auto=true) ## Retention.com Overview Updated September 2026 AI summary Retention.com provides cloud-based lead capture solutions for businesses of all sizes, offering tools to collect, manage, and grow prospect lists. With optional email marketing capabilities, the platform supports organizations seeking to engage and nurture leads more effectively. Its web-based deployment ensures accessibility for teams looking to enhance their lead generation and follow-up processes. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Retention.com 4.0 (7) VS. [### Zembula](https://www.capterra.com/p/155359/Zembula/) [4.0 (2)](https://www.capterra.com/p/155359/Zembula/#reviews) Starting Price Contact vendor Starting Price $621 Per Feature, Per Year Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (7) Ease Of Use 5.0 (2) Value For Money 4.0 (7) Value For Money 4.5 (2) Customer Service 4.0 (7) Customer Service 5.0 (2) ## Retention.com alternatives [SEO Rank Monitor](https://www.capterra.com/p/138273/SEO-Rank-Monitor/) [5.0 (3)](https://www.capterra.com/p/138273/SEO-Rank-Monitor/#reviews) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/138273/SEO-Rank-Monitor/) Highest Rated [Oaky](https://www.capterra.com/p/201731/Oaky/) [5.0 (6)](https://www.capterra.com/p/201731/Oaky/#reviews) Starting price $120.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201731/Oaky/) [SerpYou](https://www.capterra.com/p/151039/SerpYou/) [4.8 (10)](https://www.capterra.com/p/151039/SerpYou/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/151039/SerpYou/) [Monitor Backlinks](https://www.capterra.com/p/140915/Monitor-Backlinks/) [4.3 (3)](https://www.capterra.com/p/140915/Monitor-Backlinks/#reviews) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/140915/Monitor-Backlinks/) [View all alternatives](https://www.capterra.com/p/195360/GetEmails/alternatives/) ## Features AI summary Based on 3,177 SMS Marketing reviews Capterra reviewers highlight the following as the features buyers focus on most when evaluating lead capture software: - **Lead Generation** (**55%** of reviewers rated this feature as critical) - **Prospecting Tools** (**50%**) - **Customizable Forms** (**59%**) Retention.com focuses on other lead capture capabilities in its feature set. The product provides tools built around identifying and capturing visitor and contact data, giving teams a way to improve audience visibility and follow up with potential buyers more effectively. These capabilities help businesses turn more website traffic into usable sales and marketing opportunities. Data Establish benchmarking data to create an accurate set of metrics to compare with program results. Email Marketing Create and send email blasts/campaigns Features Provides features to create and manage lists of potential customers Performance Identify the most performant content and the types of content that can be improved or eliminated. Reporting Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health Websites Captures form submissions from existing forms on websites or landing pages Retention.com 6 features ### All Features - Data: Establish benchmarking data to create an accurate set of metrics to compare with program results. - Email Marketing: Create and send email blasts/campaigns - Features: Provides features to create and manage lists of potential customers - Performance: Identify the most performant content and the types of content that can be improved or eliminated. - Reporting: Empower brands with an intelligent reporting tool and dashborads to provide visibility into number of viewers, likes, number of asked questions, and chat entries, total number of clicks, CTR, and entire stream health - Websites: Captures form submissions from existing forms on websites or landing pages --- Get Advice We can help you find the software with the features you need. Features 4.1 (7) 4.1 Based on 7 reviews ## Pricing Value for money 4.0 (7) ### Starting price Free trial available Value for money 4.0 (7) 4.0 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.0 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.0 (7) 4.0 Based on 7 reviews ## User reviews Overall rating 4.0 Based on 7 reviews Filter by rating 5(3) 4(3) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent AH Aubrey H. Salesperson Logistics and Supply Chain ### "GetEmails is a user friendly tool that connects you with the world and opens doors to relationships" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 26, 2023 Its a benefit for me to get in touch with customers I've never spoken before and to introduce my Solar Lighting options here on the South Island in Christchurch. Pros Easy access and exceptionally user friend, even gives you options and quick access to emails addresses Cons The features presented by GetEmails is supportive to my requirements in getting in touch with people around the worked, its a global product that has its benefits to the end user! Sounds good just the way it is! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SV Shim V. Business Development Manager Information Technology and Services ### "User friendly" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 24, 2023 I highly recommend this product as it is easy to use and the extensions are available on Linkedin Pros It is easy to use and available on Linkedin which is very useful. Cons Loading time can be enhanced. Currently it is a little slow and we have to wait for the result to show up on the screen. Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reasons for choosing Retention.com We all use this product here in office. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Adam S. Manager Management Consulting ### "Great!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 18, 2022 Great! Pros Valid Email. I would like o recommend it. Cons Happy with it. I would like o recommend it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Thijmen D. 7-Figure (Email) Copywriter Marketing and Advertising ### "GetEmails.com Review: My Terrible Experiences 2021" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 25, 2021 0% CTR (click-through rate). Do yourself a favor and avoid GetEmails.com at all times. All the people who left a 5-star review on TrustPilot never left a review before (what a coincidence). I'm a 7-figure copywriter who has send thousands of emails. I've tried multiple proven emails that killed it for clients, but none of them got results with the leads from GetEmails.com. Cancelling your account is almost impossible. I had to send more than 5 emails (they only cancelled when I said that I would write a review on TrustPilot). Update: I'm still waiting for a refund. So far they ignore my emails. Terrible company. They only reply fast when they see an opportunity to get your money. I'll make a YT video with all the stats once this isn't fixed by Wednesday. Update 2: They told me I won't get a refund. And they said that they encourage customers to leave honest reviews. So I crafted a YT video. Guess what? They made a privacy complaint against my video to silence me. Pros It integrates with Active Campaign and SendFox. Cons 0% CTR Customer support They don't offer a refund (even though they don't deliver) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Tanya T. Sales Manager Events Services ### "Help from GetEmails " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 15, 2019 Overall, GetEmails directed us correctly on our digital marketing, now we do every step efficiently. Pros It has such a great ESP integration. Its lead generation helps to identify your target audience. It takes less than 3 min to install and the dashboard is easy to use. With GetEmails geolocation you do not get only the email addresses also you know from the location you get the visitors. You can do real targeted personalization on your campaigns with the help of GetEmails. Cons I do not have a special concern about the GetEmails. Simply it is too bad that this software you can not use anywhere. Switched from [Ortto](https://www.capterra.com/p/131879/Autopilot/) Autopilot's starting price is 45 dollars. It is not budget-friendly for our marketing. Besides, it does not give a quotation based bill. Alternatives considered [Ortto](https://www.capterra.com/p/131879/Autopilot/) [AdRoll](https://www.capterra.com/p/179140/AdRoll/) Reasons for choosing Retention.com The main factor was price and additionally, I can tell GetEmails's personalization solution is much better than the other two. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Nina S. Project Manager Events Services ### "Email Marketing aid Getmails" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 15, 2019 With GetEmails we structured some of our digital marketing strategies like which location we should focus more or which social media is more efficient so on. Pros GetEmails helps to get the email addresses of your visitors which you can use for your email marketing. Besides, it offers Hyper Target reports that can help you to manage your digital marketing advertisements. With GetEmails you can well arrange your email marketing automatically because it has great integration with email marketing servers like Mailchimp. Cons The free trial gives only 25 credits it is quite less. It is not GDPR assisted in everywhere. Pricing is a little higher. You can get email addresses only 35% of your visitors to your webpage. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Regional Director Of Business Development Events Services ### "GetEmails tool for email marketing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 November 19, 2019 Well, before we used to use email tracking tools for sales team, and for the marketing team they used to purchase or should create content for harvesting emails but with GetEmails it is something new and seems easy. I would be pleased to see a better LinkedIn oriented extension. Pros I have used a lot of email finding tools that make it different GetEmails is that it has a great integration with Mailchimp which allows arranging better email marketing. Adding code of GetEmails is safe and with tutorials, it is not hard to do it. Cons Right now I do not have anything particularly touch, simply pricing could be considered again because for US base companies it could be quite affordable but not for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195360/GetEmails/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.