# Retention.com Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Retention.com the right Lead Capture solution for you? Explore 7 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195360/GetEmails/reviews

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Retention.com

4 (7)

[View alternatives](https://www.capterra.com/p/195360/GetEmails/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 26th, 2026

# Reviews of Retention.com

Ease of use

4.1

Customer Service

4.0

## Showing most helpful reviews

Showing 1-7 of 7 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tanya T.  
Sales Manager  
Events Services  
Used the software for: Less than 6 months

### "Help from GetEmails "

December 15, 2019

4.0

Overall, GetEmails directed us correctly on our digital marketing, now we do every step efficiently.

Pros

It has such a great ESP integration. Its lead generation helps to identify your target audience. It takes less than 3 min to install and the dashboard is easy to use. With GetEmails geolocation you do not get only the email addresses also you know from the location you get the visitors. You can do real targeted personalization on your campaigns with the help of GetEmails.

Cons

I do not have a special concern about the GetEmails. Simply it is too bad that this software you can not use anywhere.

Alternatives considered

[Ortto](https://www.capterra.com/p/131879/Autopilot/)[AdRoll](https://www.capterra.com/p/179140/AdRoll/)

Reason for choosing Retention.com

The main factor was price and additionally, I can tell GetEmails's personalization solution is much better than the other two.

Switched from

[Ortto](https://www.capterra.com/p/131879/Autopilot/)

Autopilot's starting price is 45 dollars. It is not budget-friendly for our marketing. Besides, it does not give a quotation based bill.

Review Source

Nina S.  
Project Manager  
Events Services  
Used the software for: I used a free trial

### "Email Marketing aid Getmails"

December 15, 2019

4.0

With GetEmails we structured some of our digital marketing strategies like which location we should focus more or which social media is more efficient so on.

Pros

GetEmails helps to get the email addresses of your visitors which you can use for your email marketing. Besides, it offers Hyper Target reports that can help you to manage your digital marketing advertisements. With GetEmails you can well arrange your email marketing automatically because it has great integration with email marketing servers like Mailchimp.

Cons

The free trial gives only 25 credits it is quite less. It is not GDPR assisted in everywhere. Pricing is a little higher. You can get email addresses only 35% of your visitors to your webpage.

Switched from

[PixelMe](https://www.capterra.com/p/172516/PixelMe/)

With GetEmails you always have live support. Another factor is that GetEmails offer link analytic solutions.

Review Source

Thijmen D.  
7-Figure (Email) Copywriter  
Marketing and Advertising  
Used the software for: Less than 6 months

### "GetEmails.com Review: My Terrible Experiences 2021"

September 25, 2021

1.0

0% CTR (click-through rate). Do yourself a favor and avoid GetEmails.com at all times. All the people who left a 5-star review on TrustPilot never left a review before (what a coincidence). I'm a 7-figure copywriter who has send thousands of emails. I've tried multiple proven emails that killed it for clients, but none of them got results with the leads from GetEmails.com. Cancelling your account is almost impossible. I had to send more than 5 emails (they only cancelled when I said that I would write a review on TrustPilot). Update: I'm still waiting for a refund. So far they ignore my emails. Terrible company. They only reply fast when they see an opportunity to get your money. I'll make a YT video with all the stats once this isn't fixed by Wednesday. Update 2: They told me I won't get a refund. And they said that they encourage customers to leave honest reviews. So I crafted a YT video. Guess what? They made a privacy complaint against my video to silence me.

Pros

It integrates with Active Campaign and SendFox.

Cons

0% CTR Customer support They don't offer a refund (even though they don't deliver)

Review Source

VR

Verified Reviewer  
Regional Director Of Business Development  
Events Services  
Used the software for: I used a free trial

### "GetEmails tool for email marketing"

November 19, 2019

4.0

Well, before we used to use email tracking tools for sales team, and for the marketing team they used to purchase or should create content for harvesting emails but with GetEmails it is something new and seems easy. I would be pleased to see a better LinkedIn oriented extension.

Pros

I have used a lot of email finding tools that make it different GetEmails is that it has a great integration with Mailchimp which allows arranging better email marketing. Adding code of GetEmails is safe and with tutorials, it is not hard to do it.

Cons

Right now I do not have anything particularly touch, simply pricing could be considered again because for US base companies it could be quite affordable but not for us.

Review Source

AH

Aubrey H.  
Salesperson  
Logistics and Supply Chain  
Used the software for: I used a free trial

### "GetEmails is a user friendly tool that connects you with the world and opens doors to relationships"

April 26, 2023

5.0

Its a benefit for me to get in touch with customers I've never spoken before and to introduce my Solar Lighting options here on the South Island in Christchurch.

Pros

Easy access and exceptionally user friend, even gives you options and quick access to emails addresses

Cons

The features presented by GetEmails is supportive to my requirements in getting in touch with people around the worked, its a global product that has its benefits to the end user! Sounds good just the way it is!

Review Source

AS

Adam S.  
Manager  
Management Consulting  
Used the software for: 1-2 years

### "Great!"

December 18, 2022

5.0

Great!

Pros

Valid Email. I would like o recommend it.

Cons

Happy with it. I would like o recommend it.

Review Source

SV

Shim V.  
Business Development Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "User friendly"

January 24, 2023

5.0

I highly recommend this product as it is easy to use and the extensions are available on Linkedin

Pros

It is easy to use and available on Linkedin which is very useful.

Cons

Loading time can be enhanced. Currently it is a little slow and we have to wait for the result to show up on the screen.

Alternatives considered

[Hunter](https://www.capterra.com/p/161625/Hunter/)

Reason for choosing Retention.com

We all use this product here in office.

Review Source

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