# ThreatLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ThreatLocker the right Network Security solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195434/ThreatLocker-Control/reviews --- ThreatLocker 4.9 (88) [View alternatives](https://www.capterra.com/p/195434/ThreatLocker-Control/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 27th, 2026 # Reviews of ThreatLocker Ease of use 4.5 Customer Service 4.9 ## Pros and Cons in Reviews RK RAM K NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Comprehensive Visibility: The control panel provides an accurate and up-to-the-minute picture of what each device is doing, thus facilitating monitoring and auditing ​‍​‌‍​‍‌considerably.“ November 12, 2025 RK RAM K NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months. “Initial Setup Complexity: The setup was quite overwhelming when I first started using ThreatLocker. While the platform offers a lot of control and customization, it still takes a considerable amount of time to understand and properly configure the policies.“ November 12, 2025 Hameeda T AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “ThreatLocker has been effective for tightening security and managing application access across devices.“ April 16, 2026 TK Tatsiana K ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months. “I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating.“ December 8, 2025 BS Bill S Director of Information Technology and SecurityAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “The application control ensures our users can't install any apps that we haven't approved, which makes it easier for us to ensure we have a consistent environment from user to user and also cuts down on shadow IT. “ May 9, 2024 Wes P Principal Software EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The interface can be extremely slow, incurring repeated timeouts. If you try to alter your setup, from the original design, you'll likely run into trouble.“ April 28, 2025 MC Matthew C Lead Security AnalystInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years. “The ability to overwrite Microsoft Windows default UAC with ThreatLocker and give end users more control over apps that are approved to run is a huge help for those tools that require Admin writes just to function.“ February 11, 2025 Hameeda T AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: I used a free trial. “Occasional false positives may interrupt workflows.“ April 16, 2026 ## Showing most helpful reviews Showing 1-25 of 88 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Craig T. Director of Marketing Information Technology and Services Used the software for: 2+ years ### "ThreatLocker, the dependable partner." March 3, 2026 5.0 Pros ThreatLocker is a major partner/vendor of ours, and for good reason; they are dependable and cutting-edge when it comes to their services. Cons Protection comes at a price, but the premium is worth the investment. They are very responsive and do regular updates. Review Source NV Nathan V. Desktop Technician and IT Consultant Information Technology and Services Used the software for: 6-12 months ### "Awesome software with awesome support" October 2, 2024 5.0 Pros As an MSP, ThreatLocker is a major tool in our security stack. I have used\\tested a lot of security services in the past, but ThreatLocker is the best for the money I have found. It gives us a large amount of insight and control over devices which makes it hard to pick a favorite part about ThreatLocker. The product is awesome, but I really want to say my favorite part is the people behind it. You are assigned a Solutions Engineer to help guide you through the process of deployment/configuration. They are an amazing resource that I have never gotten with any other product. Usually, software companies just drop you into the portal, show you a few things, then you never hear from them again. Additionally, the support experience is the best I have ever seen with any software company. They are very knowledgeable, quick (under 5 minutes), and always available via chat. The MDR team also helps us have peace of mind that our devices are safe and secured with an action plan we set, even when we are away. Cons ThreatLocker is a robust solution. It can be very daunting to get started and comes with a time commitment to learn\\configure. I could see how some companies could struggle getting through that phase, but it is worth it. Alternatives considered [CyberFOX AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/)[Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing ThreatLocker ThreatLocker just made more sense for the price. Switched from [Bitdefender GravityZone](https://www.capterra.com/p/58388/BitDefender-Enterprise-Manager/) We needed more insight into devices as we could see trends of legitimate software being used maliciously. Application whitelisting was the fix for this. Review Source CK Camie K. Accounts payable and receivable Retail Used the software for: 6-12 months ### "Good to be safe. " August 17, 2025 5.0 I’ve had to re ask if I could open a website before because I was unaware that I had to type in a reason. So my request was just automatically denied but never was told to me it was. I waited a long time to be able to finish my work. Pros I like that I my computer software is constantly and consistently being monitored. I can do my work while it does it’s in the back ground. Cons Sometimes they are overly cautious or overly sensitive. But I suppose they know more of what’s out there in the cyber world. Review Source VR Verified Reviewer Analyst Financial Services Used the software for: I used a free trial ### "Robust Security with Detailed Control" April 16, 2026 5.0 ThreatLocker has been effective for tightening security and managing application access across devices. It offers strong protection, good performance, and helpful support. While setup and policy tuning can take some effort, the overall experience is secure, stable, and dependable. Pros Strong security controls, reliable malware protection, and clear visibility over application access. Performance is solid, and deployment is straightforward once configured. Cons Initial setup can feel complex, and some policy adjustments require more time than expected. Occasional false positives may interrupt workflows. Review Source KR Kieran R. Technical Director Information Technology and Services Used the software for: 6-12 months ### "Amazing Product - Shoutout to \[sensitive content hidden\] " October 3, 2024 5.0 Fantastic, great product. Has increased our Security Posture business wide, has left me feeling so much more confident about the security of our infrastructure & endpoints. Pros First of all the Service provided by Threatlocker (In my case \[sensitive content hidden\] who is an excellent engineer - who really took the time to understand our needs and really understands the product). The implementation is always my worry with these types of tools, the implementation has been seamless due to the learning process. Combine \[sensitive content hidden\] on the implementation side with the Cyber Heroes quick response time this is a great end to end product. Cons Alerting on Threats, this is being really picky. But more specific alerting on threats with embedded information would be great. Alternatives considered [Arctic Wolf Managed Security Awareness](https://www.capterra.com/p/10002856/Arctic-Wolf-Managed-Security-Awareness/) Reason for choosing ThreatLocker Threatlocker demonstrated stronger depth in terms of the team, i also enjoyed my experience with the sales person \[sensitive content hidden\]. I never felt like i was being miss sold. Everybody i dealt with has been responsive, the engagement felt personal. The product itself adds a ton of value to my business, but it also most importantly in comparison to other products doesn't try to be everything to everyone. A more focused approach in the software's scope of features allows for a more defined and thought feature set. Review Source JH James H. Tech Support and Network Support Education Management Used the software for: 1-2 years ### "Admins -- ThreatLocker will help you sleep better!" October 14, 2024 5.0 Our overall experience has been excellent. We use ThreatLocker on all of our servers and as many user endpoints as we can. It stops users in their tracks from installing random software or extensions that we do not approve of in our organization. Pros \[sensitive content hidden\] on of the solutions engineers is super knowledgeable. He know his way around ThreatLocker like it was the back of his hand. I like how comprehensive it is and how much tweaking can be done for apps and other settings. ThreatLocker definitely helps me sleep better at night. Cons It is so comprehensive that it is a world unto itself, which means that it takes some learning to be able to make use of the tweaking. Alternatives considered [CrowdStrike](https://www.capterra.com/p/147662/CrowdStrike-Falcon/) Reason for choosing ThreatLocker Pricing, reputation, and the features were the two biggest reasons we chose ThreatLocker. Review Source IG Ian G. Managing Director Information Technology and Services Used the software for: 6-12 months ### "Threatlocker, easier than everyone said it would be!" October 29, 2024 5.0 Overall ThreatLocker has been a fantastic addition to our stack. Several MSPs warned me about the complexity of implementing TL properly, they were wrong. With the help of the Cyber Heros teams we've deployed it to over 2000 endpoints without any significant issues. Pros The depth of features, especially the elevation and storage control, and the rapid and detailed response from the SOC team. Cons I wish I could purchase it via Pax8 to help with license reconciliation Alternatives considered [Huntress](https://www.capterra.com/p/229839/Huntress/) Reason for choosing ThreatLocker The Elevation features in TL we a must from my Managed Services team Switched from [SentinelOne](https://www.capterra.com/p/152564/Endpoint-Protection-Platform/) We wanted to implement a SOC for our clients, and I wanted to work with a company who was accessible in our industry. Review Source KD Kevin D. CTO Information Technology and Services Used the software for: Less than 6 months ### "Aegis Biz Tech ThreatLocker Review" September 20, 2024 5.0 We're very new with the product, but so far it has everything I look for in that it is easy to deploy and manage and having Cyber Hero there to approve application requests means our staff doesn't have to take time away from other tasks to review those. Pros The interface is intuitive. I like the granularity of control over what we can allow deny. Deployment is easy with our RMM. Once I got the hang of it the management of it is very straight forward. Cyber Hero support is very responsive and helpful. Onboarding with Richard Dowdy has been great. He's been patient as we learn the product and explains things very clearly. Cons I suppose the initial learning curve. Although, it was not a big deal as we worked through it with Richard. Alternatives considered [Huntress](https://www.capterra.com/p/229839/Huntress/)[Field Effect](https://www.capterra.com/p/275207/Field-Effect/) Reason for choosing ThreatLocker We currently use all of these products. We are looking to consolidate services into one or two of these. Review Source TK Tatsiana K. Manager Computer Software Used the software for: 6-12 months ### "Get on with it already" December 8, 2025 5.0 It uses AI/ML based detection to identify advanced threats, so the really bad zero-day stuff is actually being identified prior to it causing damage. Our endpoints are running with healthy malware drag and we have fewer complaints from everyone in the watercooler. It's providing us a perfectly clear view into what our devices are doing 100% of the time, which is now million times easier than was before and we can instantly act on that data after doing a search instead of waiting an hour for it all to roll in. Pros Honestly, CrowdStrike Falcon really does work, which is a miracle. The agent is extremely lightweight, so you don’t even realize it is there, unlike the Trellix product we used in the past, which would completely bog down our systems. Thank God. Real time detection is the big draw here, it caught a suspicious PowerShell script running on an endpoint and we were able to see the full nasty timeline in real time. You have that one lightweight agent (which is a great thing) so you do not have a bunch of disjointed pieces to deal with and the fact that it is cloud based means your responses will be that much faster. Cons The management dashboard is a complete disaster, it is far too complex and I truly believe that new users will think they are reading a foreign language. How often do the marketplace apps for vendor integrations go out of date at exactly the moment you need them? I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating. Review Source CI Collins I. Manager Information Technology and Services Used the software for: Less than 6 months ### "Security environment using threatLocker." November 10, 2025 4.0 It ensures zero-trust machine security and scales efficiently to prevent unwanted actions, though modifying the production environment is complex and prone to access challenges. Pros 1\. Easily identify vulnerable applications and block them. 2. The deployment of this security software is very simple. 3. It also offers a mobile app, making it convenient to respond to alerts. Cons 1\. Making changes in an existing running environment is quite challenging. 2. The product has been observed to perform very slowly. Review Source NS Nate S. Director of Cybersecurity Information Technology and Services Used the software for: 1-2 years ### "Great Solution" November 30, 2023 5.0 Pros Tha ability to quickly secure devices in an environment. Cons Initial learning curve is quite high, so it'll require hours of training to get started. Switched from [CyberFOX AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/) AutoElevate was too limited on their features, such as application whitelisting. Review Source RG Ritch G. Owner Computer & Network Security Used the software for: Less than 6 months ### "Securing computer with zero trust" September 16, 2024 5.0 \[sensitive content hidden\] is extremely helpful and knowledgeable. A great asset to the company and to me. Thank you Pros Granular Control: I like the ability to control systems and application files. Cons The approval for an application in an acceptable time, which was taking care of switching to unifi. Switched from [CyberFOX AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/) All the security software in one program Review Source KF Kyle F. Systems Administrator Mining & Metals Used the software for: 6-12 months ### "Threatlocker Zero Trust" June 3, 2024 5.0 Overall Threatlocker has been excellent resource that greatly increases our security posture. Their support from implementation to troubleshooting has been knowledgeable and responsive. Pros Application whitelisting was fairly effortless for the vast majority of our implementation. Threatlocker was able to learn all of our applications automatically and can handle updates to these applications without our intervention. When custom rules are required the UI guides you through the process. The UI also does a good job of alerting administrators if you create any policies that are not secure or too broad in scope. Network control provides and easy interface to implement network micro segmentation. The audit tools make determining what needs to talk on each port between hosts simple. ThreatLocker Administrator Password System in configuration manager allowed us to retire our Microsoft Local Administrator Password Solution. Setup took less 5 minutes and involved no complicated GPO's or additional programs. Support is instant and knowledgeable. There is very little if any wait to talk to someone for help anytime of day via chat. Cons The Network control portion is prone to hiccups when using threatlocker specific objects and switching networks. Reason for choosing ThreatLocker Ease of setup, central management, implementation assistance. Review Source BS Bill S. Director of Information Technology and Security Accounting Used the software for: 1-2 years ### "Application Allow Listing that actually works" May 9, 2024 5.0 Overall, we've been incredibly happy with the product because I feel like it's really allowed us to tighten up the security on our network and gives us much better control over what software gets run on our network. Nothing is fool proof, but I feel like this product really has mitigated our risk of ransomware. It's also moved us much closer to Zero Trust. Pros I've looked into application allow listing several times in the course of my career, and it always seemed to be too difficult to do and require far too much management. ThreatLocker actually figured out how to do this in a way that works. It's still involved, but it's an incredibly well designed product that allows us to do application allow listing, privilege access management for applications, and network and storage control. We have a lot of applications that require admin rights to run (or to update), but with ThreatLocker we can manage which applications can run with elevated privileges and which can't. The application control ensures our users can't install any apps that we haven't approved, which makes it easier for us to ensure we have a consistent environment from user to user and also cuts down on shadow IT. It's really helped us move towards a more secure environment and to implement more elements of Zero Trust. It's an immense application with a lot of parts and that can be confusing and overwhelming at times, but their support is terrific. They claim to answer all support requests within a minute, and, so far, when we've needed support we've had someone in chat support within a minute. If the support incident requires more than chat support, it quickly gets escalated to a Zoom meeting (and by "quickly" I mean a matter of minutes). We also rely on our Solutions engineer a lot. He's always willing to carve out a meeting time where we can dig into particular aspects of the product and he can walk us through solutions and features in a way that helps us learn to better manage the product and it's features. All of the folks we've interacted with a ThreatLocker (our account manager, support, our solutions engineer, etc) have been terrific. They know the product is complicated, but they helped us to implement the product in a way that ensured we'd be successful. This isn't a company that sells you a product and walks away. They reach out on a regular basis, which makes me feel like we have a partner in them and not just a software vendor. I also like ThreatLocker University (their training site) because it has a ton of good content that's targeted to specific parts of the product and is normally broken into 20-30 minute training sessions, so you can do a deep dive into a single area in a short amount of time. I use it a lot if I need a quick refresher on how to manage a feature. Cons It's an incredibly complex product and it can be overwhelming sometimes. It also does require a fair amount of maintenance. The maintenance goes down with some time and fine tuning, but it will never be a product where you set it and forget it. But I think the company is aware of that which is why they've built a strong and quick to respond support organization, Review Source AG Anthony G. President Information Technology and Services Used the software for: 1-2 years ### "Excellent Security Solution with Exceptional Technical Support" April 15, 2024 5.0 When implemented patiently and correctly, ThreatLocker can be seamlessly integrated into an MSP security stack without increasing support tickets or end-user dissatisfaction. ThreatLocker is a highly effective application allow-listing solution backed by exceptional technical support. ThreatLocker's features and responsive support make it a solution that we will continue to use to safeguard our customers from mayhem caused by supply chain attacks, user ignorance, or compromises of our tools used to manage our customers. Pros ThreatLocker is a comprehensive application allow-listing security solution that offers protection against cyber threats while providing a seamless user experience. My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer. The software onboarding hero (\[sensitive content hidden\]) was knowledgeable and completely understood all aspects of the software Cons Adopting new technologies or software such as Threatlocker has a long learning curve. A Significant amount of time and effort is required by all to become proficient and master this cybersecurity tool. The extended learning period can pose challenges such as reduced productivity, frustration, and increased training costs. Review Source Tony H. CTO Information Technology and Services Used the software for: 6-12 months ### "ThreatLocker. The leader in Zero Trust by a mile" February 9, 2024 5.0 Great company to do business with and every time we need to speak to the cyber heroes I always rave about it to our techs. Pros The cyber hero service takes up most of the heavy lifting for us. Cons The exam is solid and originally the training was not easy to follow however they’ve made great changes over the past year and it’s still much better. Review Source JG John G. Director of MSP Telecommunications Used the software for: 1-2 years ### "Solid Product Overall" May 3, 2024 5.0 It's been amazing. Mert Kurt and Brett Oresky have been amazing. I am impressed at their knowledge level and the way they work together. Having them as part of the team has been a real boon for learning how things work and being able to get things setup the way they need to be. Pros I'm a big fan of the VM to test install certain products to see what they install and change. I am also a big fan of the ringfencing feature. Cons Honestly, I haven't come across anything I dislike about the platform. I have found it easy to use and navigate. Reason for choosing ThreatLocker Honestly, The ringfencing and was of use of the product was a big selling point. The ringfencing was important to help stop threats we have been seeing. Review Source BH Brian H. Project Manager Information Technology and Services Used the software for: 2+ years ### "Brian Hamilton Review" May 9, 2024 4.0 Great experience with TL working for two different orgs. The implementation is easy and it is easy how to explain the workers to clients. Pros I like that it is a different approach to security. I like that it can be its own security software. Cons There is one thing I do not like about the new site. The computers section you can only group by 500 where it was 1000 before. Review Source SC Stephen C. System Administrator Defense & Space Used the software for: 1-2 years ### "Threatlocker" May 14, 2024 5.0 Pros Ease of setup and Deployment. Robust features, and inclusion of many tools. Cons many of the nice features or extra tools cost extra per module such as admin by request etc. Cloud only deployment and no on prem options. Review Source ML Marco L. President Computer & Network Security Used the software for: 1-2 years ### "Excellent addition to our tech stack" February 19, 2024 5.0 From the begining the product works as advertised, and they delivered exactly as promised during the sales cycle. Pros The product works as advertised and they are a great partner to work with. On-boarding was a truly great experience. We met with the TL team weekly to go through our individual client needs and this helped with seamless deployment to over 3000 endpoints. The cyber hero managers are very prompt to remediate any end user requests. Cons There are not that many negatives and none really worth mentioning. I would like little more analytics specifically around the cyber hero manager's response and resolution rates. Review Source SR Shane R. Director of IT Consumer Goods Used the software for: 1-2 years ### "Harriston Steel Review" March 21, 2024 5.0 I couldn't be happier about it. Knowing I'm protected from a phish that users will not pay attention to. Pros Ringfencing is the best portion knowing bad software cannot talk to other software. Cons Not a lot, just took time to get rules for devs setup in a way that worked well. Review Source Dawn S. CEO Information Technology and Services Used the software for: 1-2 years ### "This is how MSP's sleep at night" September 26, 2022 5.0 The product training and onboarding is exceptional. ThreatLocker goes the extra mile to be sure you understand the product and are deploying it successfully. The software works. It will stop anything and everything that either isn't allowed to run or it doesn't recognize. Pros There isn't anything about ThreatLocker I don't like. From the Ring Fencing to Allow Listing to Elevation control, it keeps users from doing things they shouldn't be while allowing what you need to run, run. I sleep at night knowing that some random software can't run on a client environment and cause an incident. Cons Threatlocker is not a set it and forget it product. They can however use their internal CyberHero's to make it easier for you. It's just an extra cost. Review Source Alastair C. Managing Director Information Technology and Services Used the software for: 1-2 years ### "Threatlocker - Helping MSP's sleep at night" January 27, 2020 5.0 Application Whitelisting and Data Audit in one package - the 'deny or authorise' file copy to a USB drive is a silver bullet for firms concerned with sales staff leaving with their client list - this feature has given transparency on who is looking at what for many of our clients. The Whitelist means ransomware cannot run in a client network - couple this with Ringfencing and you have a very powerful data protection suite. Pros Very easy to use, stunningly effective, outstanding value for money and features keep getting added! Cons Can cause friction with users that have previously been used to being able to 'just do anything on my PC' however this is true of any security product that restricts prior (risky) functionality. Not sure how this fits in Cons, but its the issue we have to manage most often. Review Source Matt K. CEO Information Technology and Services Used the software for: Less than 6 months ### "ThreatLocker - Peace of Mind" August 31, 2021 5.0 ThreatLocker provides added protection in case a system is breached. It will stop the unknown software, and provide ring-fencing to make sure good software doesn't act across the network in ways it should not. I could not be happier with ThreatLocker. Pros ThreatLocker does what it promises. It catalogs and manages your known software while blocking unknown software from running. It also assists with elevation and network ringfencing. Together, these provide a great level of protection for the environment in case you do get breached. Cons It is not a set and forget, it takes active management. The time taken is reasonable, it just needs to be factored in. I probably spend 2 hours/week on managing ThreatLocker across nearly 400 endpoints. Reason for choosing ThreatLocker Testimonials from other MSP's, along with the trial experience. Review Source BC Benjamin C. IT Consultant Information Technology and Services Used the software for: 1-2 years ### "ThreatLocker: Industry Leading Endpoint Protection Platform" October 24, 2023 4.0 Pros ThreatLocker has been such an amazing partner to work with. Great customer support and fully loaded with many cutting edge security features. Being a provider and user of ThreatLocker has proven to be very beneficial in having the know-how efficiency when easily implementing and integrating these features into the daily flow of business. Allowlisting is by far the most frequently utilized feature our clients take advantage of daily. Creating policies at both a per user scale and org-wide scale has been very easy to use. Cons ThreatLocker is so cutting edge that there many features offered that have much more potential to be built out and improved upon, such as Elevation Control. Review Source Similar Products Featured