---
title: "ThreatLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is ThreatLocker the right Network Security solution for you? Explore 92 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/195434/ThreatLocker-Control/reviews/"
page_type: "reviews"
language: "en"
---

ThreatLocker

4.9 (92)

[View alternatives](https://www.capterra.com/p/195434/ThreatLocker-Control/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated July 21st, 2026

# Reviews of ThreatLocker

Ease of use

4.5

Customer Service

4.9

## Pros and Cons in Reviews

SM

Sourav M

AI EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“Instead of chasing malware after it executes, ThreatLocker simply blocks anything that isn't explicitly approved. Once the initial learning mode is complete and policies are set, it provides massive peace of mind.“

June 3, 2026

SM

Sourav M

AI EngineerInformation Technology and Services, 11 - 50 employeesUsed the software for: Less than 6 months.

“The initial setup and "learning" phase requires a lot of attention. If you lock down an environment too quickly without mapping out all your necessary background applications and developer tools, you will end up blocking legitimate work.“

June 3, 2026

RK

RAM K

NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months.

“Comprehensive Visibility: The control panel provides an accurate and up-to-the-minute picture of what each device is doing, thus facilitating monitoring and auditing ​‍​‌‍​‍‌considerably.“

November 12, 2025

RK

RAM K

NETWORK ENGINEERLogistics and Supply Chain, 11 - 50 employeesUsed the software for: Less than 6 months.

“Initial Setup Complexity: The setup was quite overwhelming when I first started using ThreatLocker. While the platform offers a lot of control and customization, it still takes a considerable amount of time to understand and properly configure the policies.“

November 12, 2025

Hameeda T

AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“ThreatLocker has been effective for tightening security and managing application access across devices.“

April 16, 2026

Hameeda T

AnalystFinancial Services, 5,001 - 10,000 employeesUsed the software for: I used a free trial.

“Occasional false positives may interrupt workflows.“

April 16, 2026

MC

Matthew C

Lead Security AnalystInformation Technology and Services, 51 - 200 employeesUsed the software for: More than 2 years.

“The ability to overwrite Microsoft Windows default UAC with ThreatLocker and give end users more control over apps that are approved to run is a huge help for those tools that require Admin writes just to function.“

February 11, 2025

TK

Tatsiana K

ManagerComputer Software, 51 - 200 employeesUsed the software for: 6-12 months.

“I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating.“

December 8, 2025

## Showing most helpful reviews

Showing 1-25 of 92 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Craig T.  
Director of Marketing  
Information Technology and Services  
Used the software for: 2+ years

### "ThreatLocker, the dependable partner."

March 3, 2026

5.0

Pros

ThreatLocker is a major partner/vendor of ours, and for good reason; they are dependable and cutting-edge when it comes to their services.

Cons

Protection comes at a price, but the premium is worth the investment. They are very responsive and do regular updates.

Review Source

VR

Verified Reviewer  
NETWORK ENGINEER  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Total Control and Peace of Mind – My Journey with ThreatLocker!"

November 12, 2025

4.0

I​‍​‌‍​‍‌ really enjoyed working with ThreatLocker. It is a very effective tool to actually implement the concept of Zero Trust security — giving you full insight and control over what is happening in your environment. Once I got past the initial learning curve, it was really obvious to me how effectively it stops unauthorized applications and possible threats from getting started. The app's allowlisting and ringfencing functionalities have been a complete turnaround in how I deal with security. I don’t have to worry about new software or ransomware coming in, as everything that is running is what I have definitely ​‍​‌‍​‍‌approved.

Pros

I​‍​‌‍​‍‌ have been using ThreatLocker for several months, and it stands out as one of the most powerful cybersecurity tools in my toolkit. Its commitment to a Zero Trust model literally blew my mind. After the installation, I was amazed by how much control I actually had over the allowed applications and scripts on our systems. The whole thing was a total overhaul of how we do endpoint protection. \* Strong Zero Trust Protection: The “deny by default” strategy implemented by ThreatLocker gives absolute control over the operations of which applications and scripts, thus the likelihood of ransomware and malware attacks is drastically reduced. \* Powerful Application Allowlisting: The allowlisting capability is highly accurate and efficient — after the completion of the setup, it acts as a security layer that permits software to run only if they are pre-approved, thus providing unbeatable endpoint security. \* Ringfencing Technology: This technology helps the separation of the different functionalities of an application so that they cannot access data or other programs unless it is necessary, thus preventing lateral attacks and data leaks. \* Comprehensive Visibility: The control panel provides an accurate and up-to-the-minute picture of what each device is doing, thus facilitating monitoring and auditing ​‍​‌‍​‍‌considerably.

Cons

I​‍​‌‍​‍‌ encountered several issues with this platform. Initial Setup Complexity: The setup was quite overwhelming when I first started using ThreatLocker. While the platform offers a lot of control and customization, it still takes a considerable amount of time to understand and properly configure the policies. Learning Curve: The product implements a Zero Trust model; hence, it requires some technical background. A new admin or a small team without a dedicated IT staff might find it difficult initially. Frequent Policy Adjustments: Initially, I had to constantly adjust the settings to allow the legitimate applications, which was somewhat inconvenient until the system got familiar with our ​‍​‌‍​‍‌environment.

Review Source

EG

Eugene G.  
Cyber Security Analyst  
Information Technology and Services  
Used the software for: 2+ years

### "Great Product"

June 17, 2026

5.0

Pros

Great product for protecting your environment and having a foothold into what is installed in your environment. Great and attentive customer support we can contact when needed. Easy to manage once you get the hang of it.

Cons

Could be a bit daunting at first because it requires a lot of manual work when setting up a new client at times. But after the first few it gets easier to manage.

Review Source

CK

Camie K.  
Accounts payable and receivable  
Retail  
Used the software for: 6-12 months

### "Good to be safe. "

August 17, 2025

5.0

I’ve had to re ask if I could open a website before because I was unaware that I had to type in a reason. So my request was just automatically denied but never was told to me it was. I waited a long time to be able to finish my work.

Pros

I like that I my computer software is constantly and consistently being monitored. I can do my work while it does it’s in the back ground.

Cons

Sometimes they are overly cautious or overly sensitive. But I suppose they know more of what’s out there in the cyber world.

Review Source

SM

Stephanie M.  
Network Administrator  
Hospitality  
Used the software for: 1-2 years

### "Reliable virus and malware protection."

June 1, 2026

5.0

Pros

We use the ThreatLocker as primary threat, virus and malware protection. It offers an enterprise grade security to ensure there is no data loss and prepare for BCP. The dashboard is easy to use and offers clear visibility of the venerability.

Cons

We sometimes experience false positive which takes time to investigate. Otherwise, everything else falls in plan.

Review Source

TK

Tatsiana K.  
Manager  
Computer Software  
Used the software for: 6-12 months

### "Get on with it already"

December 8, 2025

5.0

It uses AI/ML based detection to identify advanced threats, so the really bad zero-day stuff is actually being identified prior to it causing damage. Our endpoints are running with healthy malware drag and we have fewer complaints from everyone in the watercooler. It's providing us a perfectly clear view into what our devices are doing 100% of the time, which is now million times easier than was before and we can instantly act on that data after doing a search instead of waiting an hour for it all to roll in.

Pros

Honestly, CrowdStrike Falcon really does work, which is a miracle. The agent is extremely lightweight, so you don’t even realize it is there, unlike the Trellix product we used in the past, which would completely bog down our systems. Thank God. Real time detection is the big draw here, it caught a suspicious PowerShell script running on an endpoint and we were able to see the full nasty timeline in real time. You have that one lightweight agent (which is a great thing) so you do not have a bunch of disjointed pieces to deal with and the fact that it is cloud based means your responses will be that much faster.

Cons

The management dashboard is a complete disaster, it is far too complex and I truly believe that new users will think they are reading a foreign language. How often do the marketplace apps for vendor integrations go out of date at exactly the moment you need them? I wasted an entire day trying to get an integration to work for a proof of concept because the app I was using was outdated, which is infuriating.

Review Source

NS

Niketan S.  
Chief Technology Officer  
Computer Software  
Used the software for: 2+ years

### "Surprisingly ThreatLocker has worked for us as well"

May 26, 2026

5.0

We also use it to check off items in our Cybersecurity Compliance Checklist. I do not have to find a 6 digit text code while eating my lunch at my desk like I used to. Good for the money we pay.

Pros

ThreatLocker pushes notifications to my Apple watch and I never expected that to even be possible with Enterprise Software generally being trash. The ability to see what devices are being used is ok I guess. I mostly use it for the VPN functionality. It is easy to use and customer support is good.

Cons

This takes way too long. The push notification will sometimes arrive late. If you don't have the mobile app installed, then the Microsoft RD Web connection is basically unsupported, Good Luck.

Review Source

VR

Verified Reviewer  
Analyst  
Financial Services  
Used the software for: I used a free trial

### "Robust Security with Detailed Control"

April 16, 2026

5.0

ThreatLocker has been effective for tightening security and managing application access across devices. It offers strong protection, good performance, and helpful support. While setup and policy tuning can take some effort, the overall experience is secure, stable, and dependable.

Pros

Strong security controls, reliable malware protection, and clear visibility over application access. Performance is solid, and deployment is straightforward once configured.

Cons

Initial setup can feel complex, and some policy adjustments require more time than expected. Occasional false positives may interrupt workflows.

Review Source

SM

Sourav M.  
AI Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Phenomenal Protection, but High Admin Overhead"

June 3, 2026

4.0

Excellent. It completely changes the endpoint security model from reactive to proactive. It takes some administrative overhead to manage the approvals, but the trade-off for true Zero Trust is absolutely worth it.

Pros

The application whitelisting and Ringfencing capabilities are exceptional. Instead of chasing malware after it executes, ThreatLocker simply blocks anything that isn't explicitly approved. Once the initial learning mode is complete and policies are set, it provides massive peace of mind. Customer support is also incredibly responsive when you need to unblock a legitimate process quickly.

Cons

The initial setup and "learning" phase requires a lot of attention. If you lock down an environment too quickly without mapping out all your necessary background applications and developer tools, you will end up blocking legitimate work.

Review Source

CI

Collins I.  
Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Security environment using threatLocker."

November 10, 2025

4.0

It ensures zero-trust machine security and scales efficiently to prevent unwanted actions, though modifying the production environment is complex and prone to access challenges.

Pros

1\. Easily identify vulnerable applications and block them. 2. The deployment of this security software is very simple. 3. It also offers a mobile app, making it convenient to respond to alerts.

Cons

1\. Making changes in an existing running environment is quite challenging. 2. The product has been observed to perform very slowly.

Review Source

MA

Michael A.  
VP of Cloud Compliance and Client Success  
Government Administration  
Used the software for: 2+ years

### "Damn Good Product! "

November 6, 2024

5.0

Threatlocker has been a great addition to our security stack, and we recommend it to anyone reading this review. Rarely do we find a vendor who works with us to get the best out of their product more than Threatlocker. We are huge fans.

Pros

ThreatLocker's default-deny approach effectively locks down our environment by proactively protecting our endpoints. Every two weeks, our reps meet with us, offering insights and assistance that make them feel like an extension of our team. Due to ThreatLocker's protection, we don't require additional MDR or XDR solutions, making it an efficient and effective way to keep our organization secure.

Cons

It's true that ThreatLocker requires a bit of a learning curve to become proficient with it, however, it's certainly not an insurmountable hurdle and it's definitely worth taking the time to become familiar with the platform. Our TL reps are always available for any questions or assistance we need, and they always go the extra mile to ensure we understand the platform.

Review Source

AA

Aiden A.  
Fullstack Engineer  
Computer Software  
Used the software for: I used a free trial

### "Zero Trust Security"

December 23, 2024

4.0

Pros

I love the zero trust model that they use, as well as the ease of deployment and deployment management. The storage management is also fairly robust.

Cons

There is an extremely steep learning curve for policy management, which maybe tricky for non savvy users. This can also introduce policy errors as a result of improper use.

Review Source

RG

Ritch G.  
Owner  
Computer & Network Security  
Used the software for: Less than 6 months

### "Securing computer with zero trust"

September 16, 2024

5.0

\[sensitive content hidden\] is extremely helpful and knowledgeable. A great asset to the company and to me. Thank you

Pros

Granular Control: I like the ability to control systems and application files.

Cons

The approval for an application in an acceptable time, which was taking care of switching to unifi.

Switched from

[CyberFOX AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/)

All the security software in one program

Review Source

RB

Richard B.  
Network Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "ThreatLocker is the way to go!"

June 3, 2024

5.0

Overall, we have had a fantastic experience with ThreatLocker. The software is solid and their team is fantastic to work with. The cost of this tool and the time to set it up is worth it. This tool gives us a fantastic peace of mind in environments we have it deployed in.

Pros

I love the security it provides with very little hassle for the end user. When properly setup, it adds safe boundaries for your client's systems to run in without a big hit to performance.

Cons

ThreatLocker is a complex tool with a lot of different moving parts. It's not plug-and-play, set it and forget it style tool. Your time is required to set it up properly and manage it. There is a large time commitment required up front. HOWEVER, ThreatLocker doesn't just sell to you and then drop you in the mess and charge you for their help like other companies. They provide regular check-ins with their support team to ensure our environment is running optimally. Also they have 24-7 support always ready to help us with any question about the service or best practices. They provide a university platform to train your team to run the software. It's not a set it and forget it product... but if you put in the work, the payoff is huge!

Review Source

CR

Colin R.  
CIO  
Information Technology and Services  
Used the software for: 6-12 months

### "Threatlocker - best endpoint security protection to date."

March 18, 2024

5.0

Our team enjoyed the onboarding process as discussion was very interactive and time effective. The process was organized to maximize knowledge transfer, minimize user disruption and maximize security profile.

Pros

The software is powerful but like all security tools questions surface that require rapid vendor clarification or direction and the Threatlocker's "Cyber Hero" support the solution is taken to much a higher level - most issues are reviewed and resolved by the Threatlocker support team while the questionable ones related to how our company wants to proceed are forwarded with the data needed for us to make quick security decisions. End result: a high security profile with minimal user frustration - very unusual these days.

Cons

Like all security packages you need to understand how the software works to get the proper results.

Reason for choosing ThreatLocker

Could not find a similar security production that had a better solution.

Review Source

AG

Anthony G.  
President  
Information Technology and Services  
Used the software for: 1-2 years

### "Excellent Security Solution with Exceptional Technical Support"

April 15, 2024

5.0

When implemented patiently and correctly, ThreatLocker can be seamlessly integrated into an MSP security stack without increasing support tickets or end-user dissatisfaction. ThreatLocker is a highly effective application allow-listing solution backed by exceptional technical support. ThreatLocker's features and responsive support make it a solution that we will continue to use to safeguard our customers from mayhem caused by supply chain attacks, user ignorance, or compromises of our tools used to manage our customers.

Pros

ThreatLocker is a comprehensive application allow-listing security solution that offers protection against cyber threats while providing a seamless user experience. My experience with ThreatLocker has been particularly positive, largely due to the outstanding technical support they offer. The software onboarding hero (\[sensitive content hidden\]) was knowledgeable and completely understood all aspects of the software

Cons

Adopting new technologies or software such as Threatlocker has a long learning curve. A Significant amount of time and effort is required by all to become proficient and master this cybersecurity tool. The extended learning period can pose challenges such as reduced productivity, frustration, and increased training costs.

Review Source

WG

Wil G.  
CTO  
Computer & Network Security  
Used the software for: 1-2 years

### "Threatlocker Took our Business to the Next Level"

September 14, 2023

5.0

Many benefits to ThreatLocker. Elevation is very useful for admin rights to run software, app control for stopping browser extensions, storage to monitor file changes or block USB, etc

Pros

Complete control. As an MSP, Threatlocker has taken our security stack to the next level. Application control, Elevation, Storage control and now recently we are adding Networking and evironment hardening with Configuration manager to the stack. We needed a product to give us better central control than RMM products offer and Threatlocker has delivered and beyond for our company. The University and support are also excellent.

Cons

The learning curve and initial noise of implementing the system brings some additonal work and training challenges. Threatlocker is a philosophy your techs need to adopt and this can be a struggle to overcome.

Review Source

Response from ThreatLocker

September 15, 2023

Thank you for taking the time to leave a review Wil! Make sure that your new users check out our live Bootcamp videos to learn more about the ThreatLocker platform and support ease of use during the adoption process.

VR

Verified Reviewer  
Chief Information Officer  
Information Technology and Services  
Used the software for: 2+ years

### "A must have in your security toolkit"

February 26, 2024

5.0

For all the security layers we have, app control is the most important. No client we have with Threatlocker installed has had a single ransomware or malware event…you can’t get better than that.

Pros

It’s the best product out there for application whitelisting. It’s easy to use, it’s MSP friendly, has some of the best support I’ve ever experienced from a vendor.

Cons

Nyhing negative to say about the product or the vendor

Review Source

GK

Greg K.  
Client Service Partner  
Accounting  
Used the software for: 6-12 months

### "Missing link in the cyber protection stack."

April 3, 2024

5.0

It took us a few weeks to fully appreciate the extent of ThreatLocker's abilities and uses. Now we wonder how we managed without it.

Pros

ThreatLocker locks the workstations and servers' ability to install new or unapproved software and applications. Its straightforward interface allows users to request approval to install new applications. The protection is true for regular users as well as administrators.

Cons

It can be overwhelming at the beginning to set up and understand - though support is top-notch.

Review Source

SR

Shane R.  
Director of IT  
Consumer Goods  
Used the software for: 1-2 years

### "Harriston Steel Review"

March 21, 2024

5.0

I couldn't be happier about it. Knowing I'm protected from a phish that users will not pay attention to.

Pros

Ringfencing is the best portion knowing bad software cannot talk to other software.

Cons

Not a lot, just took time to get rules for devs setup in a way that worked well.

Review Source

JS

Jack S.  
Senior Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Unparalleled Application Control"

June 28, 2023

5.0

Pros

ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure. Its easy-to-navigate interface and insightful auditing capabilities make managing thousands of endpoints a breeze. The Zero Trust model has significantly improved our security stance, reducing potential vulnerabilities. The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Cons

In our experience as a partner and reseller, we have found no negatives with ThreatLocker. The robust security features, ease of use, and continuous product enhancements underscore its position as a leading solution in the cybersecurity space.

Review Source

SC

Stephen C.  
System Administrator  
Defense & Space  
Used the software for: 1-2 years

### "Threatlocker"

May 14, 2024

5.0

Pros

Ease of setup and Deployment. Robust features, and inclusion of many tools.

Cons

many of the nice features or extra tools cost extra per module such as admin by request etc. Cloud only deployment and no on prem options.

Review Source

RC

Ryan C.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "ThreatLocker Works"

February 25, 2024

5.0

Pros

It helps me sleep at night. This is a product in my stack that is proactive and actually prevents bad things from happening instead of reporting that something already went wrong.

Cons

It is another step in change management.

Review Source

Matt K.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "ThreatLocker - Peace of Mind"

August 31, 2021

5.0

ThreatLocker provides added protection in case a system is breached. It will stop the unknown software, and provide ring-fencing to make sure good software doesn't act across the network in ways it should not. I could not be happier with ThreatLocker.

Pros

ThreatLocker does what it promises. It catalogs and manages your known software while blocking unknown software from running. It also assists with elevation and network ringfencing. Together, these provide a great level of protection for the environment in case you do get breached.

Cons

It is not a set and forget, it takes active management. The time taken is reasonable, it just needs to be factored in. I probably spend 2 hours/week on managing ThreatLocker across nearly 400 endpoints.

Reason for choosing ThreatLocker

Testimonials from other MSP's, along with the trial experience.

Review Source

BC

Benjamin C.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "ThreatLocker: Industry Leading Endpoint Protection Platform"

October 24, 2023

4.0

Pros

ThreatLocker has been such an amazing partner to work with. Great customer support and fully loaded with many cutting edge security features. Being a provider and user of ThreatLocker has proven to be very beneficial in having the know-how efficiency when easily implementing and integrating these features into the daily flow of business. Allowlisting is by far the most frequently utilized feature our clients take advantage of daily. Creating policies at both a per user scale and org-wide scale has been very easy to use.

Cons

ThreatLocker is so cutting edge that there many features offered that have much more potential to be built out and improved upon, such as Elevation Control.

Review Source

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