# Page 3 | ThreatLocker Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ThreatLocker the right Network Security solution for you? Explore 87 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195434/ThreatLocker-Control/reviews

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ThreatLocker

4.9 (87)

[View alternatives](https://www.capterra.com/p/195434/ThreatLocker-Control/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 18th, 2026

# Page 3 - Reviews of ThreatLocker

## Showing most helpful reviews

Showing 51-75 of 87 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DT

Dylan T.  
IT Specialist  
Research  
Used the software for: Less than 6 months

### "Application access/elevation control and ringfencing in a simple to use package"

November 16, 2023

5.0

The level of support provided by both our solutions engineer and account manager has been excellent. \[sensitive content hidden\] in particular has been extremely helpful with our initial deployment queries. At the start we did bounce around a few different account managers, presumably due to restructuring, but once we went live this stopped and \[sensitive content hidden\] has been excellent since then.

Pros

ThreatLocker was easy to implement and deloy to our (AAD/Intune) environment, and has thus far been easy to manage. Compared to our previous access control solution, TL is leagues ahead in terms of flexibility and simplicity. Due to TL's not-for-profit pricing, it also coss less than competitor's solution. Our support and account management team have been extremely helpful, answering all queries that we've had. \[sensitive content hidden\] in particular has shown exceptional knowledge of the platform and has always been able to provide a solution when asked. Regular updates bring new product features and QoL improvements.

Cons

Platform limitations around use of batch and python scripts, though understandable, have been the main source of contention internally since deployment. The mobile app could also do with additional features to match that of the web portal, though I understand this is planned for future updates.

Alternatives considered

[Securden Endpoint Privilege Manager](https://www.capterra.com/p/253790/Windows-Privilege-Manager/)

Switched from

[Securden Endpoint Privilege Manager](https://www.capterra.com/p/253790/Windows-Privilege-Manager/)

Securden was not nearly as intuitive as ThreatLocker, and after roughly 2 years of use, Securden proved to be too unreliable. After trialling ThreatLocker, they were a clear winner and their not-for-profit pricing made it an easy choice between the two.

Review Source

Tyler J.  
Sr Systems Admin  
Professional Training & Coaching  
Used the software for: Less than 6 months

### "The easiest zero-trust platform there is"

February 27, 2024

4.0

The process for onboarding was amazing. The account manager, implementation specialist, and cyber hero’s have been wonderful. They listened to me and helped get our tenant set up exactly as we need.

Pros

For my environment, the platform works great and is being to secure our endpoints. It does require a lot of work to maintain, but if done properly it is extremely useful.

Cons

It can be extremely technical. Be sure to take the training available in the University.

Switched from

[Intercept X Endpoint](https://www.capterra.com/p/151731/Sophos-Endpoint-Protection/)

Cost (less than half the cost) and feature set.

Review Source

TJ

Tom J.  
Chief cyber guy  
Computer & Network Security  
Used the software for: 2+ years

### "The best zero trust platform"

January 15, 2024

5.0

The help desk is fantastically responsive and professional. They always resolve the issue right away.

Pros

True zero trust access control. Fine-grained application, user, device, network port, and internet default deny.

Cons

I don’t like that the culture of system administrators is averse to this approach. You really have to teach them to accept the little friction that comes from needing to make a request before installing or updating any software.

Reason for choosing ThreatLocker

It was the perfect solution and the price was insanely low.

Switched from

[RocketCyber](https://www.capterra.com/p/183562/RocketCyber-Security-Platform/)

Rocket was a detection tool. That fine as a second layer of defense. But your first layer of defense needs to be a default deny platform like Threatlocker.

Review Source

CR

Colin R.  
CIO  
Information Technology and Services  
Used the software for: 6-12 months

### "Threatlocker - best endpoint security protection to date."

March 18, 2024

5.0

Our team enjoyed the onboarding process as discussion was very interactive and time effective. The process was organized to maximize knowledge transfer, minimize user disruption and maximize security profile.

Pros

The software is powerful but like all security tools questions surface that require rapid vendor clarification or direction and the Threatlocker's "Cyber Hero" support the solution is taken to much a higher level - most issues are reviewed and resolved by the Threatlocker support team while the questionable ones related to how our company wants to proceed are forwarded with the data needed for us to make quick security decisions. End result: a high security profile with minimal user frustration - very unusual these days.

Cons

Like all security packages you need to understand how the software works to get the proper results.

Reason for choosing ThreatLocker

Could not find a similar security production that had a better solution.

Review Source

GL

George L.  
CEO  
Information Technology and Services  
Used the software for: 2+ years

### "Threatlcocker - Please help other Vendors Support like you do!"

April 10, 2024

5.0

Threatlocker is a great company and has in our opinion, the best support for a product that is complex in nature. Also, they have grown and added so many more products that actually work and make sense to add to our Security stack. We always recommend them to Peers.

Pros

The number one thing about Threatlocker is the Cyber Heros. We use a ton of software in our company and no one else does support like them. We have been meeting with an Engineer ever few months as we deploy our new clients and he is a rock star. The product is awesome, it blocks every single thing you do already have a policy for, which for any Zero day or net new attacks, its amazing.

Cons

The only thing i can even think about here is that it does take a bit of time to really know the program, feel comfortable to do it on your own. However, with the Cyber Heros they are always a min away if we get stuck.

Review Source

GK

Greg K.  
Client Service Partner  
Accounting  
Used the software for: 6-12 months

### "Missing link in the cyber protection stack."

April 3, 2024

5.0

It took us a few weeks to fully appreciate the extent of ThreatLocker's abilities and uses. Now we wonder how we managed without it.

Pros

ThreatLocker locks the workstations and servers' ability to install new or unapproved software and applications. Its straightforward interface allows users to request approval to install new applications. The protection is true for regular users as well as administrators.

Cons

It can be overwhelming at the beginning to set up and understand - though support is top-notch.

Review Source

MB

Martin B.  
CEO  
Computer & Network Security  
Used the software for: 1-2 years

### "ZeroTrust Solution with Deny-by-default Concept"

March 3, 2024

5.0

It is a vital company which takes care about their customers and their needs. The Portal is modern and easy to use. They have great learn material in their university for all new colleagues. It works like a charm.

Pros

The only product in the market we know, that has implemented the ZeroTrust Concept in a consequent way, called Allow only the known - deny and forbid anything else inkl. Ransomware.

Cons

Possibility to directly chat with a person which requested access, is currently missing and would be awesome. (March 2024)

Alternatives considered

[Zscaler](https://www.capterra.com/p/175516/Zscaler-Internet-Access/)[Darktrace](https://www.capterra.com/p/168955/Darktrace/)

Reason for choosing ThreatLocker

It is the product where you get maximum protection and fastest possibilities to change things in seconds if things change - like good software gets bad.

Review Source

JH

Joaquin H.  
President  
Computer & Network Security  
Used the software for: 2+ years

### "Zero trust importance"

March 25, 2024

5.0

100% positive about the security goals, and the most important aspect is \[sensitive content hidden\] support. He masters the solution and goes above and beyond to assist, especially helping to close a deal with customers.

Pros

Total control of the customer environment. Outstanding pre/sales/post-sales support Great product support

Cons

Customers need to understand they have to sacrifice convenience against security as they will be constantly having to ask for permission to make any change on their computer

Alternatives considered

[Huntress](https://www.capterra.com/p/229839/Huntress/)

Reason for choosing ThreatLocker

Different approach compared to the traditional EDR

Review Source

AG

Alice G.  
Project Manager  
Education Management  
Used the software for: 1-2 years

### "Imprived Network Security Features and Capabilites "

April 18, 2024

5.0

Pros

With this tool, we enjoy unmatched networks security capabilities as well as endpoint protection.

Cons

Well, ThreatLocker has best features and no complaints.

Review Source

JS

Jordan S.  
Project Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Great product, great support"

November 23, 2023

4.0

Pros

ThreatLocker has a large feature set which provides a lot of option. Their support and especially account reps are knowledgeable and helpful.

Cons

Due to the number of complex settings and features within ThreatLocker there is a lot to learn, know and understand.

Switched from

[AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/)

Auto Elevate was the opposite of ThreatLocker. If ThreatLocker is the Cadillac of Zero Trust Application Whitelisting, AutoElevate is a Vespa. Everything that AutoElevate did OK, ThreatLocker does 10x better. Everything AutoElevate did poorly, ThreatLocker does 100x better.

Review Source

JK

Joann K.  
Vice President  
Information Technology and Services  
Used the software for: 1-2 years

### "We love ThreatLocker"

April 19, 2024

5.0

Always top-notch - sales is always available and quick with answers as well as a great tech team

Pros

It helps me sleep better at night knowing that my clients are well-protected

Cons

we would love email security and integration

Review Source

VR

Verified Reviewer  
Chief Information Officer  
Information Technology and Services  
Used the software for: 2+ years

### "A must have in your security toolkit"

February 26, 2024

5.0

For all the security layers we have, app control is the most important. No client we have with Threatlocker installed has had a single ransomware or malware event…you can’t get better than that.

Pros

It’s the best product out there for application whitelisting. It’s easy to use, it’s MSP friendly, has some of the best support I’ve ever experienced from a vendor.

Cons

Nyhing negative to say about the product or the vendor

Review Source

KW

Kevin W.  
Chief Information Security Officer  
Information Technology and Services  
Used the software for: 2+ years

### "ThreatLocker gives us piece of mind!"

November 10, 2023

5.0

Love ThreatLocker! we've been using them for years now and our clients that are secured have an added pieced of mind they are protected!

Pros

its flexibility to meet any use case presented to us. we are always able to find a policy solution.

Cons

you can get lost in there! when dealing with software devleopers or engineers, it can seem to restrictive

Review Source

NS

Nate S.  
Director of Cybersecurity  
Information Technology and Services  
Used the software for: 1-2 years

### "Great Solution"

November 30, 2023

5.0

Pros

Tha ability to quickly secure devices in an environment.

Cons

Initial learning curve is quite high, so it'll require hours of training to get started.

Switched from

[AutoElevate](https://www.capterra.com/p/10009009/AutoElevate/)

AutoElevate was too limited on their features, such as application whitelisting.

Review Source

BH

Bill H.  
It Director  
Government Administration  
Used the software for: 1-2 years

### "ThreatLocker Worth the time"

April 19, 2024

5.0

Pros

Threatlockwe will stop users from clicking links and download and installing unauthorized software.

Cons

There is a steep learning curve, but like any good software it is worth it to learn.

Review Source

SR

Shane R.  
Director of IT  
Consumer Goods  
Used the software for: 1-2 years

### "Harriston Steel Review"

March 21, 2024

5.0

I couldn't be happier about it. Knowing I'm protected from a phish that users will not pay attention to.

Pros

Ringfencing is the best portion knowing bad software cannot talk to other software.

Cons

Not a lot, just took time to get rules for devs setup in a way that worked well.

Review Source

JS

Jack S.  
Senior Marketing Executive  
Information Technology and Services  
Used the software for: 1-2 years

### "Unparalleled Application Control"

June 28, 2023

5.0

Pros

ThreatLocker shines with its superb application control, making it a powerful tool for securing our business infrastructure. Its easy-to-navigate interface and insightful auditing capabilities make managing thousands of endpoints a breeze. The Zero Trust model has significantly improved our security stance, reducing potential vulnerabilities. The integration process with our existing business procedures was straightforward and efficient, further simplifying its implementation.

Cons

In our experience as a partner and reseller, we have found no negatives with ThreatLocker. The robust security features, ease of use, and continuous product enhancements underscore its position as a leading solution in the cybersecurity space.

Review Source

Dawn S.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "This is how MSP's sleep at night"

September 26, 2022

5.0

The product training and onboarding is exceptional. ThreatLocker goes the extra mile to be sure you understand the product and are deploying it successfully. The software works. It will stop anything and everything that either isn't allowed to run or it doesn't recognize.

Pros

There isn't anything about ThreatLocker I don't like. From the Ring Fencing to Allow Listing to Elevation control, it keeps users from doing things they shouldn't be while allowing what you need to run, run. I sleep at night knowing that some random software can't run on a client environment and cause an incident.

Cons

Threatlocker is not a set it and forget it product. They can however use their internal CyberHero's to make it easier for you. It's just an extra cost.

Review Source

RC

Ryan C.  
President  
Information Technology and Services  
Used the software for: 2+ years

### "ThreatLocker Works"

February 25, 2024

5.0

Pros

It helps me sleep at night. This is a product in my stack that is proactive and actually prevents bad things from happening instead of reporting that something already went wrong.

Cons

It is another step in change management.

Review Source

Alastair C.  
Managing Director  
Information Technology and Services  
Used the software for: 1-2 years

### "Threatlocker - Helping MSP's sleep at night"

January 27, 2020

5.0

Application Whitelisting and Data Audit in one package - the 'deny or authorise' file copy to a USB drive is a silver bullet for firms concerned with sales staff leaving with their client list - this feature has given transparency on who is looking at what for many of our clients. The Whitelist means ransomware cannot run in a client network - couple this with Ringfencing and you have a very powerful data protection suite.

Pros

Very easy to use, stunningly effective, outstanding value for money and features keep getting added!

Cons

Can cause friction with users that have previously been used to being able to 'just do anything on my PC' however this is true of any security product that restricts prior (risky) functionality. Not sure how this fits in Cons, but its the issue we have to manage most often.

Review Source

Matt K.  
CEO  
Information Technology and Services  
Used the software for: Less than 6 months

### "ThreatLocker - Peace of Mind"

August 31, 2021

5.0

ThreatLocker provides added protection in case a system is breached. It will stop the unknown software, and provide ring-fencing to make sure good software doesn't act across the network in ways it should not. I could not be happier with ThreatLocker.

Pros

ThreatLocker does what it promises. It catalogs and manages your known software while blocking unknown software from running. It also assists with elevation and network ringfencing. Together, these provide a great level of protection for the environment in case you do get breached.

Cons

It is not a set and forget, it takes active management. The time taken is reasonable, it just needs to be factored in. I probably spend 2 hours/week on managing ThreatLocker across nearly 400 endpoints.

Reason for choosing ThreatLocker

Testimonials from other MSP's, along with the trial experience.

Review Source

JC

Jonathan C.  
IT Director  
Information Technology and Services  
Used the software for: 6-12 months

### "A critical part of our Cyber Security Stack "

March 14, 2024

5.0

Pros

Ability to lock down the endpoint to the point that even adding an browser extension can be blocked.

Cons

At first it's a bit overwhelming to look at the audit logs and seeing all of the DLL and items that are being audited, doing it alone would be daunting but having the Threat Locker Help Desk team and onboarding team walking you thru made the process much easier, highly suggest taking enough dedicated time for the setup and onboarding clients. if you have an internal team make sure to have them on the calls.

Review Source

TH

Trenton H.  
Managed Services Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Personal Review"

April 9, 2024

5.0

Beautiful, the support & communication has been great.

Pros

Just the true Ease of the new portal & unified audit & of course the app which truly makes it easy on the fly to respond to request and other features.

Cons

Nothing really on this anymore, the legacy portal was very granular & not very user friendly at first, felt good to learn, but as for showing my Techs how to use it, the new portal rocks.

Review Source

BC

Benjamin C.  
IT Consultant  
Information Technology and Services  
Used the software for: 1-2 years

### "ThreatLocker: Industry Leading Endpoint Protection Platform"

October 24, 2023

4.0

Pros

ThreatLocker has been such an amazing partner to work with. Great customer support and fully loaded with many cutting edge security features. Being a provider and user of ThreatLocker has proven to be very beneficial in having the know-how efficiency when easily implementing and integrating these features into the daily flow of business. Allowlisting is by far the most frequently utilized feature our clients take advantage of daily. Creating policies at both a per user scale and org-wide scale has been very easy to use.

Cons

ThreatLocker is so cutting edge that there many features offered that have much more potential to be built out and improved upon, such as Elevation Control.

Review Source

BR

Bill R.  
Partner Operations Manager – Systems Engineer  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Stuff - Praise"

March 27, 2024

5.0

Positive. A real value add in a business where keeping the client's environment "safe" is important.

Pros

Relatively easy to add "blocked" programs that need to be "allowed". Emails that alert when someone is requesting access making it possible to resolve the issue as quickly as possible.

Cons

Being in the IT field we are often downloading and installing various software's and constantly needing to go into learning mode or allow the programs. It would be nice if there were an "over-ride" option from the desktop.... Possibly a right granted to specific users. i.e. - administrators. so that not anyone could do it but a known administrator could. Make it a timed out feature so it would only stay open for 30 minutes at a time.

Review Source

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