# Agenty Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Agenty the right Data Extraction solution for you? Explore 18 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195448/Agenty/reviews --- Agenty 4.4 (18) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Agenty Ease of use 3.9 Customer Service 4.5 ## Showing most helpful reviews Showing 1-18 of 18 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JG Jan G. Marketer Marketing and Advertising Used the software for: I used a free trial ### "Support is really helpfull and fast" July 5, 2022 5.0 Pros Software is very easy to use with chrome extension, but if you have any problem support will help you :) Thanks \[SENSITIVE CONTENT\]! Cons no free package for small business. If you add free plan Agenty will be perfect! Switched from [Apify](https://www.capterra.com/p/150854/Apify/) Agenty is much easier than Apifywith extensions. Review Source Response from Agenty Analytics July 6, 2022 Thanks Jan, happy to help! JM Jk M. Director International Trade and Development Used the software for: 2+ years ### "Agenty is the best RPA we've used!" April 27, 2023 5.0 The customer support is the BEST that I've ever encountered. Regardless of how good the feature set is (and it is incredibly good!), the responsive and timely customer support is hands down the reason I keep using Agenty. Pros The feature set is robust - we are able to customize exactly what we need and how we need it.Also, Agenty has the BEST customer support that I've ever encountered for a global software company. It's amazing. I couldn't have done my job without Agenty's responsive support. Thank you! Cons The only suggestion would be to expand the knowledgebase with more topics, including entry level information - to build a broader audience, it might be helpful to create onramps for people with less coding skills (like me). The easier it is to use and learn, the more I will be willing to use it and the more I would pay for it. Review Source PD Pavlos D. Co-founder Retail Used the software for: Less than 6 months ### "If you have any questions they will NOT help you" May 3, 2021 1.0 If I can give a tip. Do not become an Agenty partner! Pros The concept itself is very useful, but its effects could be much better Cons \-They don't help you even though we have the most expensive plan. - The \[SENSITIVE CONTENT HIDDEN\] is very rude and will not help you - We pay approximately $ 300 per month that includes customer service. We compose an email with questions for \[SENSITIVE CONTENT HIDDEN\] and he just answers "NO" not even a hello. Review Source Response from Agenty Analytics September 17, 2021 Hi Pavlos, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash SL Serafima L. Project Parser Program Development Used the software for: Less than 6 months ### "Agenty - is a great helper for process automation" August 18, 2023 5.0 Pros Most of all I liked the automation. All in one place. Everything is convenient. Support that instantly responds and helps. Cons Sorting of triggers in the workspace does not work. Sometimes, if there are many projects, it is difficult to find. The checkbox - start the agent automatically in the Chrome browser add-on does not work. Maybe it's just me. Not all questions are answered in the section FAQ. Review Source Response from Agenty Analytics August 21, 2023 Hey Serafima, Thanks for your review and feedback, we take this seriously and improve as per the feedback Thanks Vikash ST Sandor T. Director Retail Used the software for: 1-2 years ### "Couldn't do without them" November 10, 2022 5.0 Pros Transparent dashboard, great support team! Cons Sometimes I would need to restart the agent because it couldn't finish scraping because of some error that has occurred Review Source MW Matt W. Creative Director Marketing and Advertising Used the software for: Less than 6 months ### "Cloud based Data Extraction Automation with an amazing customer service!" November 10, 2022 5.0 Amazing experience, looking forward to growing my business in connection with Agent.com. Pros Customer service is absolutely brilliant! Always available to help and offer support. The fact this is a cloud based service makes it suitable for scalable enterprise solutions. Functionality, and features depending on plan are comprehensive and backed up by a very capable customer service team. Cons Can be a little tricky to setup complex data extractions, however, customer service have always been on hand to assist and resolve any queries I've had. So not really a negative. Review Source Response from Agenty Analytics November 14, 2022 Thanks Matt, customers like you inspire us to make better software and services. HW Harvey W. Manager Education Management Used the software for: 2+ years ### "Excellent Customer Service" October 27, 2023 5.0 Pros \[sensitive content hidden\] was very helpful throughout the setup process. Cons The UI/UX needs more polish. Can make it easier to use. Review Source Response from Agenty Analytics January 9, 2024 Thanks Harvey for your feedback, we will definitely improve the UI/UX as per users feedback. HE Husam E. CEO Information Services Used the software for: 2+ years ### "Best user experience scraping tool" April 12, 2022 5.0 Pros I have used many scraping tools in the past but this is the easiest to use. Very highly underrated tool and delivers great value for money, saves hundreds of dollars of engineering hours to get scraping jobs done. Constantly upgrading their features. Cons They need to add more tiers for their plans to accomodate different levels of usage. Review Source Response from Agenty Analytics June 29, 2022 Thank you very much Husam. MB Mariane B. Manager Education Management Used the software for: I used a free trial ### "The support is really good" June 29, 2022 5.0 overall very good. I have not connected to the support but they saw I was struggling and proactively helped me thank you Pros ABout the data extraction from different sites Cons the css part but all good now. aside from this all is good Review Source Response from Agenty Analytics July 15, 2022 Thanks Mariane, we are so glad you liked Agenty MM Michael M. Owner Construction Used the software for: Less than 6 months ### "Amazing customer service! " July 2, 2022 5.0 \[SENSITIVE CONTENT\] was very helpful! Pros Customer service, easy to explain and \[SENSITIVE CONTENT\] actioned right away Cons None that I could find, very easy to chat with customer service Review Source Response from Agenty Analytics July 6, 2022 Thanks Michael SJ Stephen J. CTO Marketing and Advertising Used the software for: Less than 6 months ### "Awesome Web Scraper and Customer Support" June 28, 2022 5.0 Agenty's features are helping me to accelerate the development of a new data analytics app for small business owners. Pros After maintaining several puppeteer scripts for years, I've finally found a robust web scraper that runs in the cloud, is easy to use, and has excellent customer support! Cons I haven't found anything yet that I do not like about Agenty. :-) Reason for choosing Agenty Ease of use Review Source Response from Agenty Analytics June 29, 2022 Thanks Stephen ER Eric R. Operations Executive Internet Used the software for: Less than 6 months ### "Great product" February 23, 2022 5.0 Pros It does what is needs to do and whenever you have a problem the helpdesk is superb Cons Only minor thing is that difference between packages is too big. Our current plan is too small, next plan is too big. Review Source Response from Agenty Analytics February 28, 2022 Thanks Eric, happy to help always! HM Heiko M. CEO Management Consulting Used the software for: Less than 6 months ### "I'm very satisfied" July 26, 2022 5.0 Pros very easy to use, support is excellent, big time saver Cons nothing I can think of Review Source Response from Agenty Analytics November 14, 2022 Thank you so much Heiko for writing a review. Loved to help you in using Agenty. KC Kelsey C. Team Lead Market Research Used the software for: 2+ years ### "Good Customer Service" November 17, 2022 5.0 Pros The tutorials are really informative. Good Features overall. Cons GZIP compressed feature. Would much prefer CSV download option throughout. Review Source ZD Zach D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "Great Customer Support!" September 16, 2021 4.0 Pros Loved the support we were given to ensure our scripting fit our needs and was further optimized for processing speed. Cons Seemed a little buggy at first, but support cleared up any issues we were having right away Review Source Response from Agenty Analytics September 17, 2021 Hi Zach, Thanks for your review, it was nice to help you in your scraping agent. Agenty 2.0 is coming soon with a lots of improvements to self-troubleshoot and debug scraping issues. Thanks, Vikash AW Adam W. VP Computer Software Used the software for: Less than 6 months ### "Very Useful Product" September 17, 2021 4.0 Extracting contacts Pros You can collect data from links within the original data. Cons Too many options for a novice user. It was difficult for me to digest the instructions. Review Source Response from Agenty Analytics September 20, 2021 Hi Adam, Thanks for your review. Yup, Agenty has everything for complex scraping projects to handle everything comes in the way to scrape the data correctly! CL Caroline L. Account Manager Marketing and Advertising Used the software for: Less than 6 months ### "Review" April 21, 2022 5.0 Pros Pretty easy to use, have only ever had one issue and support was really helpful and fixed the issue. Cons Pretty happy with it all, maybe the user interface appearance could be updated slightly Review Source Response from Agenty Analytics June 29, 2022 Thank you Caroline, happy to help! SJ Sreeraj J. Confidential Market Research Used the software for: Less than 6 months ### "The worst administration possible" April 16, 2021 1.0 1\. Management doesn't have the decency to communicate to stakeholders 2. Extremely bad leadership 3. Worst sales team ever Pros Absolutely nothing. They boast of robustness but fail Cons 1\. Pathetic experience in case of competition 2. Worst management possible Review Source Response from Agenty Analytics September 17, 2021 Hi Sreeraj, I don't see any ticket with your name, please contact me or support@agenty.com and we'll definitely help to fix your issues. Thanks Vikash Similar Products Featured ## Related categories [Data Extraction](https://www.capterra.com/data-extraction-software/)[Website Monitoring](https://www.capterra.com/website-monitoring-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.