# iWarranty Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iWarranty Software - reviews, pricing plans, popular comparisons to other Warranty Management products and more.

Source: https://www.capterra.com/p/195462/iWarranty

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# 

 iWarranty Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iWarranty

## What is iWarranty?

PTCs award-winning warranty and management and analytics solutions allow you to define your warranty and contract policies in the context of the product itself. This lets you manage warranty claims, returns, and supplier recovery centrally and in a product context. By doing it this way, you can now capture warranty and service history for each unit across your entire service network. This allows you to analyze product performance from a single unit to your entire install base.

## What is iWarranty used for?

[Warranty Management](https://www.capterra.com/warranty-management-software/)

Overall rating

Based on 2 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$50000

Per User, Per Year

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for iWarranty?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.ptc.com&name=iWarranty)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iWarranty

4.0 (2)

VS.

[3.6 (115)](https://www.capterra.com/p/183679/ServiceWorks/reviews/)

Starting Price

$50000

Per User, Per Year

Starting Price

$948

Flat Rate, Per Year

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (2)

Ease Of Use

3.5 (115)

Value For Money

4.0 (1)

Value For Money

3.6 (110)

Customer Service

4.0 (2)

Customer Service

3.6 (112)

## iWarranty alternatives

Highest Rated

[5.0 (6)](https://www.capterra.com/p/253580/BidBoxPro/#reviews)

Starting price

Contact vendor for pricing

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting price

$200.00

Per User, Per Month

[5.0 (1)](https://www.capterra.com/p/10007103/iWarranty/#reviews)

Starting price

Contact vendor for pricing

[4.8 (18)](https://www.capterra.com/p/188567/InsightPro/reviews/)

Starting price

$600.00

Per User, Per Month

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Claims Management

Process of submitting and following up on claims with insurance companies

Contract/License Management

Track, store, and access client contracts or licenses

Dispatch Management

Manage sending personnel and resources to a site as needed

Eligibility Verification

Identifying if all conditions that entitle a client to certain benefits are met

For Manufacturers

Intended to be used by manufacturers

iWarranty 24 features

Manage the process of evaluating documents or requests submitted for approval

Process of submitting and following up on claims with insurance companies

Track, store, and access client contracts or licenses

Manage sending personnel and resources to a site as needed

Identifying if all conditions that entitle a client to certain benefits are met

Intended to be used by manufacturers

Information, data and reports that are being tracked over time

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Schedule predetermined or ad hoc maintenance services and labor requests

Track parts inventory levels and manage re-stocking

Create, manage, and track policies and procedures within an organization

The process of providing information about a purchased product to the manufacturer or seller for warranty purposes or other benefits

Generate quotes or estimates for customers

Arrange for repairs to be performed and track prior repairs to the same item

View and track pertinent metrics to find patterns and gain insights from data

Track and facilitate returns of products sold

Arrange for and track that service agreed upon under warranty is scheduled and performed

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Allow customers/users to submit support queries and service requests

Set up connections to third-party platforms to improve business processes

Track, approve or deny warranty requests and manage associated customer communications

Track the duration and expiration of warranty as well as any obligations under that warranty

Create, design and manage workflows for repetitive tasks

Features

4.0 (2)

4.0

Based on 2 reviews

## Pricing

Value for money

4.0 (1)

Basic

$50,000

Per User,Per Year

Value for money

4.0 (1)

4.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

4.0 (2)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.0 (2)

4.0

Based on 2 reviews

## User reviews

Overall rating

4.0

Based on 2 reviews

Filter by rating

5(0)

4(2)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JH

Jim H.

IT application Lead

Consumer Goods

### "iWarranty "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

February 8, 2021

Pros

We utilize this product for external repairs management. It is heavily customized for our use. Our service department considers it a good application.

Cons

Because we are so customized it is difficult to upgrade

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Eduardo M.

Service Manager

Machinery

### "Good system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

May 26, 2020

Pros

Collects many information automatically from the EPR system

Cons

Missing mobile application to be able to build warranty reports directly from the field.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

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