--- title: "Carepatron Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Carepatron the right Mental Health solution for you? Explore 860 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/195467/Care-Patron/reviews/" page_type: "reviews" language: "en" publication_date: "2026-11-03" --- Carepatron 4.4 (860) [View alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated November 3rd, 2026 # Reviews of Carepatron Ease of use 4.5 Customer Service 4.5 ## Pros and Cons in Reviews LM Logan M Clinic DirectorMental Health Care, 11 - 50 employeesUsed the software for: 1-2 years. “Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to client file organization and meeting reminders.“ March 24, 2026 MT Megan T OwnerMental Health Care, Self-employedUsed the software for: 1-2 years. “Automatic return to weekly calendar (no matter the setting), when scheduling clients - it seems as there are a lot of selections to click before confirmation, and creating a document template is difficult for computer challenged users (myself).“ March 19, 2026 SG Shea G CounselorMental Health Care, Self-employedUsed the software for: 6-12 months. “CarePatron allows me to securely store notes, schedule appointments, manage private pay patient fee collection, and more, from a single platform that's mostly intuitive to use.“ March 25, 2026 IK Inge K CounsellorMental Health Care, Self-employedUsed the software for: 1-2 years. “Not as intuitive as the leading platform in Canada when it comes to setting up how clients view calendar availability/scheduling, but I’m still learning this. When creating templates it’s sometimes hard to shift things around in sections (so you have to delete the whole section and start again if the order isn’t right… but maybe I’m doing something wrong here). Although PIPEDA compliant, I would prefer if the data was stored in Canada, and I wish the PIPEDA compliance was a bit clearer on the website.“ April 9, 2026 VS VANESSA S CEOLegal Services, 2 - 10 employeesUsed the software for: 1-2 years. “The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients.“ March 19, 2026 JC Jo C Practice ManagerMental Health Care, 2 - 10 employeesUsed the software for: 1-2 years. “there is no capacity to alter introductory letter (to use local language greetings etc) unless through workflow...but workflow doesn't allow different intake options so again, it has to be done manually because different client groups get different intake forms.“ March 20, 2026 GH Gillian H Founder and Program DirectorIndividual & Family Services, 2 - 10 employeesUsed the software for: Less than 6 months. “CarePatron offers unusually strong value for clinicians by combining scheduling, documentation, telehealth, billing, and secure client communication into a single, streamlined platform at a significantly lower cost than most therapy EHRs.“ March 23, 2026 NM Nushka M Clinical PsychologistMental Health Care, Self-employedUsed the software for: Less than 6 months. “The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time and it's frustrating for clients.“ March 24, 2026 ## Showing most helpful reviews Showing 1-25 of 860 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jeannine H. Sole Practitioner Used the software for: Less than 1 year ### "Bad Customer Service. Predators." October 12, 2026 1.0 Bad Customer Service. the customer service attitude change the second I signed up for services. They went from supportive and friendly to all business and zero follow through. They were billing me for Credentialing services and taking zero steps to get me credentialed with services. The interface itself is limited and glitchy, AI notes and video were unreliable, and the basic included intake forms were flawed. The entire system at first seemed streamlined and clean but in the end felt antiquated and limited. The whole reason I moved to them was for the support with credentialing then they just stole from me for months. Refused to refund payment for a year of service I paid for upfront to get a discount and let me know the "wished I'd had a better experience" but did nothing the months i worked with them to better the situation.   Predators. Pros Nothing to put here. the entire experience was a disappointment. terrible people preying upon therapists Cons Customer service, the system itself, the glitchy video and AI, the lack of knowledge about credentialing Review Source R Reviewer Mental health, counselling, psychotherapy Used the software for: Less than 1 year ### "One Year Carepatron Review Update" September 24, 2026 3.0 Overall, my experience with Carepatron has been mixed after a year of use. The transcripts and clinical note features are genuinely useful and are probably the parts of the platform I value most. However, the issues with payment processing, client receipts, and unclear subscription billing have become increasingly frustrating. These are not minor inconveniences when they affect client billing and insurance claims, and I would like to see Carepatron address them. While I still find the platform useful, I am less enthusiastic about it than I was when I first started using it. Pros Pros: What do you like most about Carepatron now? After using Carepatron for a year, the features I like most are the session transcripts and the different options for creating clinical notes. The transcripts are extremely useful, and having multiple note options makes documentation much easier and more efficient. I also continue to find the platform intuitive and user-friendly. Cons My biggest frustration is how Carepatron handles Stripe credit card fees. The processing fee cannot be itemized on the client's invoice or receipt. For example, if my session fee is $150, the client is charged $155.10, but their receipt still shows only $150. The additional fee is only shown to me in a pop-up when I process the payment, not on the client's receipt. This is especially frustrating because clients need accurate receipts to submit to their insurance. As a result, they have to submit both the Carepatron receipt and their credit card statement to show the actual amount charged, which is an unnecessary headache. The only alternative is for me to absorb the processing fee myself. I also find the subscription billing unnecessarily unclear. My account shows that I am on the Advanced Plan and that I am receiving a 38.46% discount for the next 12 months, but I cannot find the actual amount I am paying anywhere. The billing section should clearly show the plan price, discount, and final amount being charged Review Source R Reviewer Claims agent. Owner Used the software for: Less than 1 year ### "it was pretty good but i no longer use this product" September 15, 2026 4.0 Pros i liked it because it and a free trial and it was very easy to use. It was very easy to teach employees. Cons the only con is that it had alot of glitching a few a few and it became too much of a Hassel. Not being available when I have deadlines due to glitches. Review Source R Reviewer Admin Used the software for: Less than 1 year ### "Avoid them at all time" September 2, 2026 1.0 Pros Nothing. I don't like them. Cons They don't allow you to access your data when you move to another system. They force you to pay to get your own data Review Source R Reviewer Consultant Psychiatrist Used the software for: 1-3 years ### "Execellent EMR app" May 13, 2026 5.0 It has made my practice so much easier; I can focus on fully being present with my patients. I recommend it to my colleagues and friends. Pros I love that you can tailor it to what demographics you need. The AI transcriber is really helpful. It also has its own virtual platform that is seamless for online clinic. Cons In my case, i wish it can incorporate pay wallets using QR codes, because this is more applicable in my location Review Source VR Verified Reviewer Owner and Clinician Used the software for: I used a free trial ### "Beware the Free Account (You may get locked out/Forced to pay for upgrade)" May 10, 2026 1.0 I was very disappointed by the failure to accurately represent the limitations of the trial period and free account. I don't expect much for free but the misleading suggestion that there is a viable free option was very frustrating. You can really only have a few records for 1 patient and then you get locked out. Pros This initially seemed like an OK option for a small therapy practice but the user interface is really awkward in terms of basic billing and documentation for a mental health private practice. Cons The 1 GB free account is misrepresented. Once you hit the 1 GB you lose access to EVERYTHING unless you pay for the upgrade. There is a warning that you are nearing your limit but in my mind, that should not mean you will lose access to everything. I was unable to delete my account or retrieve any records that were within the free 1 GB without paying. They eventually agreed to give me access to delete my account but I was still blocked from downloading the client records which I was able to do before I hit the storage limit. Review Source R Reviewer Behavioural therapist Used the software for: 1-3 years ### "Catepatren makes my business carefree" May 5, 2026 5.0 My overall experience has been great and I highly.recommend carepatron to as many people as I can. I like the pricing as well Pros I really like how i can access appointment setting theouhh the site.tje sote is essy to navigate and I love all the templates I can use and share with clients so easily. The site has made my work so much easier and stress free! Cons I would like to see an option to have clients give me feedback through the site, and an option to create feouos as well as a blog. Review Source R Reviewer Owner and provider Used the software for: 1-3 years ### "Needs some major changes! " April 29, 2026 3.0 It is functional for basic tasks. It have some MAJOR issues that need to be corrected and so far they are not even close to being resolved. From above (That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it. Also the inability to have people make partial payments seems like a reasonable thing to have since many people need that option. I also hate that you charged me for a service that I was a beta tester on and never was able to get it to work! Customer service for this issue was nonexistent!) Pros That it is for the most part cost effective. That I can customize my notes. There are more things that I do t like about it than things I do like. Cons That you can’t seem to make basic updates like allowing the virtual visits to have closed caption to all for people with disabilities to use it. Also the inability to have people make partial payments seems like a reasonable thing to have since many people need that option. I also hate that you charged me for a service that I was a beta tester on and never was able to get it to work! Customer service for this issue was nonexistent! Review Source R Reviewer Osteopath Used the software for: 3-5 years ### "Using Carepatron the mostly highs and occasional lows" April 27, 2026 4.0 It is more than adequate for my needs and the improvements that have been made to the desktop version have always made my user experience better but I have been frustrated when making or managing bookings on my mobile device. Pros I am impressed with the way Carepatron are continually looking to improve the product and the customer support team are excellent and seek to address queries and fix bugs and issues in a timely manner with clear communication at every turn. The product is definitely value for money and great for appointment management. The interface is easy to use on a computer but a bit clunkier on a mobile device and the constant updates on accessing the the system do get a bit frustrating especially on the mobile app. I am not currently using the patient record function. Cons The use from a mobile device is often frustrating with slow initial load times followed by an update that then further delays the ability to use the app on the go Review Source R Reviewer Yoga therapist Used the software for: Less than 1 year ### "User friendly and affordable" April 21, 2026 5.0 I have recommended Carepatron to colleagues and friends seeking an affordable platform that offers adaptable and HIPPA-compliant services to clients. Pros The platform has enabled me to securely send and receive thorough intake forms with clients. I can schedule in one place, record and communicate with clients. Cons The pay structure was not clear to me at first. Additionally, I needed extra support setting up secure email. Review Source Aaron L. Founder and CEO Used the software for: Less than 1 year ### "Carepatron: The Essential Tool for Modern Healthcare Management" April 1, 2026 5.0 My experience with Carepatron has been truly positive. It’s refreshing to find a platform that is designed with health professionals in mind, offering tools that genuinely make practice management easier. The way everything flows—from scheduling appointments to handling documentation—has made a significant difference for me, saving time and cutting down on stress. What I appreciate the most is the user-friendly interface. It’s sleek, modern, and doesn’t take long to get the hang of. On top of that, their customer support team is fantastic! They are always quick to respond and incredibly helpful, which makes me feel confident knowing I have support when I need it. Their commitment to helping healthcare providers focus on what really matters—patient care—is evident. I really see Carepatron as a partner in making practices successful, and I wholeheartedly recommend it to anyone looking to make their operations run more smoothly. It’s definitely a smart choice for today’s busy healthcare professionals! Pros I absolutely love how user-friendly and intuitive Carepatron is! It simplifies workflows and makes managing tasks so much easier. The platform is well-designed, efficient, and truly helps professionals focus on what matters most. Great job to the team behind it! 👏😊 Cons At myHerb, we believe that transparency and continuous improvement are key to delivering the best possible experience. If there’s something about Carepatron that didn’t meet your expectations, we’d love to hear more details so we can better understand how to address it. Your insights are invaluable in helping us grow and serve you better. 🌿 Review Source R Reviewer Chief Clinical Officer Used the software for: 1-3 years ### "User-Friendly Platform for Streamlining Small Practice Operations" March 31, 2026 5.0 Overall, my experience with Carepatron has been positive. It serves as an effective, user-friendly platform for small to mid-sized therapy practices seeking to centralize scheduling, documentation, and client intake. While there is room for growth in terms of scalability and advanced features, it provides a solid foundation for organizing care delivery and improving operational efficiency. It has been particularly helpful in maintaining a professional, streamlined experience for clients while supporting clinicians in managing their workload. Pros Carepatron offers a clean, intuitive interface that makes it easy to manage scheduling, intake documentation, and client communication in one place. For a small therapy practice, the ability to streamline workflows—particularly digital forms, consent collection, and appointment management—is highly valuable. I also appreciate the platform’s accessibility for both clinicians and clients, which supports engagement and reduces administrative burden. Cons At times, the system can feel limited in customization for more complex clinical workflows or multi-layered programs. There are opportunities to enhance reporting capabilities, integrations with other systems (e.g., billing platforms or EHRs), and more advanced documentation templates. Additionally, occasional navigation inefficiencies can slow down workflow when managing higher volumes of clients. Review Source R Reviewer Mental Health Coach and Educator Used the software for: 1-3 years ### "great client facing platform" April 7, 2026 3.0 Very good. I have received very patient support when learning how to set up group workshop dates. Super easy for clients to use Pros value for money, ease of use for my clients great to record session notes, ease of form setups good platform for solo practitioner easy linking to other calendar systems Cons has felt a little clunky to get set up. I need to spend more time looking at some training videos eg setting up colour coding of appointments how to book in meetings with colleagues so they get an email and reminder Currently have them set up as clients. Review Source R Reviewer Genetic Counselor Used the software for: Less than 1 year ### "Great option for genetic counselors!" April 1, 2026 5.0 I'm a genetic counselor, and Carepatron has exactly what I need for my solo community practice. It's more flexible than other options I looked at; a lot of smaller EHRs are either medical practice specific and have much more than I needed or are specific to behavioral/mental health and are geared more to treatment plans etc. I feel like Carepatron could serve both those types of practices as well, but with again that different flexibility for Pros Customer support is great and I really appreciate the ways feedback is received, considered, and implemented. Appointment management has been easy, and the questions I had were answered quickly by the customer support team. I really enjoy the flexibility and customization abilities for setting up different services and availability, and my clients have had good booking experiences as a result. I also love the template system. Cons I look forward to seeing the power of having workflows grow; what's available right now just makes me want to be able to do more with emails and updates etc. I'd like a little clearer ability to manage tags (changing colors, grouping them, etc.). I'd also like to see availability in the future for incorporating test results, and ways to embed files that patients share in the portal into documentation notes. And while the documentation templates are great, they are also a little clunky; I'd love to have a simple placeholder like "\*\*\*" that I can tab through (in Epic, e.g., it's F2 I believe), as well as the ability to make dropdown options in templates that don't require the use of a whole separate section (so that I could, for example, pick from a list of common genetic testing options within the sentence I'm writing). I'd also like to see some different team member cost options. Having the same cost for team members whether they're additional clinicians who can bring in more revenue or for administrative support (who are crucial to scalability but don't generate direct income) makes the value for the cost a little tricky. Review Source R Reviewer Speech-Language Pathologist and Owner Used the software for: Less than 1 year ### "Great growing platform" April 6, 2026 4.0 Overall, my experience with Carepatron has been good. I love to see that they are always working to better the platform and are open to suggestions. Pros Carepatron has been just want my small private practices needs. I used it when I was private pay only and then continued to use it when I accepted insurance. The customer support is timely and if they don’t have a feature I ask about, they let me know if it is in the works or will report it to their team for future updates. Cons Some things that may be practice specific for me would be that there isn’t one tab that I can open that’s says these are the dates that need notes for appointments or these are the dates that you haven’t billed for. Instead I have to look at the colander at each individual appointment. I also wish there was a goals section in the client dashboard and these goals would carry over into an AI note template for data tracking. Additionally the AI capabilities are exciting, but could use some work in terms of the process time and wording. Review Source R Reviewer Speech-Language Pathologist Used the software for: Less than 1 year ### "Carepatron for Small Speech Therapy Private Practice" April 7, 2026 4.0 My overall experience with Carepatron as a small speech therapy private practice owner has been positive! It is one of the most affordable EMR systems out there, but doesn't lack in quality. Just as with any EMR, there are things I love and some that I wish could be different, but I feel that Carepatron is constantly working to improve and have been very thankful for new features that have released since I started using Carepatron some time ago! Pros Features I like most about Carepatron include it's clean, easy-to-navigate system face, built-in "help" tool for customer support, easy intake process with option to collect insurance information from clients, the ability to personalize templates and easily integrate into care, function for copy and paste of notes, integration with a clearinghouse for insurance billing, and more! There's lots to love! Cons I do wish that I would've been provided with more information during my initial account set-up regarding the workflows and had the option to customize then, following education, without having to discover more about it on my own after clients had been flooded with notifications, SMS, etc. I also wish there was more guidance and information available for how to best to set up accounts and operations when the client is a minor and the caregiver is a contact/relationship but not the client who is getting the services. There is still a lot that is unclear about how relationships work with this and what is best in the system (like using the same email, phone number, etc.). Review Source R Reviewer Provider and Owner Used the software for: Less than 1 year ### "Carepatron is great for a single-provider private practice" March 23, 2026 5.0 It has been easy to use and adjust to. It seems like Carepatron is constantly making improvements and pushing updates that take only a few seconds to refresh and activate. Pros There are an incredible amount of features, including text/email reminders, online scheduling, invoices, and patient portals for secure messaging. The price is significantly less than other competitors for the same features. I was able to tailor the personal segment to work for my audiology and hearing aid practice. Cons I would like the ability to fax reports directly from Carepatron. Also, it would be great to remove the Carepatron branding from emails and have it say it is from the clinic name. This isn't available even in the premium product. Review Source Frieda E. Audiologist Used the software for: 1-3 years ### "Good patient management system" March 23, 2026 5.0 Good product. It's a shame the price doubled, as I live having a good low priced product. It scan attachments in, it's just a shame you can't store some under clinical and others as photo attachments of the ear from before and after earwax removal. Pros I like being able to attach notes. I've used a different system before and had to keep paper notes. I can now scan them in. I like that the customer can pay the fee. I like that I can do everything on the go with home visits and when WiFi dies. Cons The system seems to create duplicates. It does not always realize it's done it, so I have to double check it. It's a shame I can't set up reminders automatically to be send out for customer birthdays and when it's flow up time. I have to do it all manually from Google calender. Price just doubled Review Source R Reviewer Owner and founder Used the software for: 1-3 years ### "Efficient and Feature-Rich Platform with Occasional Glitches" March 23, 2026 4.0 Overall, my experience with Carepatron has been quite positive. The platform is very convenient and makes it easy to manage day-to-day tasks like scheduling appointments and organizing client information. I especially appreciate how clearly client contacts are displayed and how easy it is to see who is responsible for each file. The AI scribe and note-taking features are excellent and save a significant amount of time. Another standout feature is the ability to reply to emails and messages directly within the app, which makes communication seamless and efficient. That said, there are some drawbacks. The platform can occasionally crash, which interrupts workflow. Notifications for both therapists and clients are sometimes delayed by several hours, which can be inconvenient. I also find myself having to regularly clear cookies and cache to keep things running smoothly, and even then, I occasionally encounter errors like “something isn’t right.” Despite these issues, Carepatron offers strong functionality and helpful features that make it a valuable tool overall. Pros What I like most about Carepatron is how convenient and easy it is to use. Scheduling appointments is seamless, and everything is well-organized in one place. The way client contacts are displayed, along with clear visibility of who is in charge of each file, is a very helpful feature. Additionally, the AI scribe and note-taking tools are excellent—they save time and make documentation much more efficient. Cons At times, Carepatron can be unreliable. The platform occasionally crashes, which disrupts workflow. Notifications for both therapists and clients can be significantly delayed—sometimes arriving hours later. Additionally, I often have to clear cookies and cache to resolve issues, and even then, I still encounter errors like “something isn’t right,” which can be frustrating. Review Source R Reviewer CEO Used the software for: 1-3 years ### "Affordable, Evolving, and Exactly What I Needed" March 23, 2026 5.0 Overall, my experience with Carepatron has been very positive. After an extensive search for the right EHR system, this platform has proven to be both reliable and efficient. It meets my operational needs, continues to improve, and provides a level of accessibility that is hard to find at this price point. I would absolutely recommend it to others looking for a practical and affordable solution Pros One of the biggest reasons I chose Carepatron was the affordability. As someone who spent a significant amount of time searching for an electronic health record system that was both cost-effective and functional, this platform truly met my needs. The value for money is exceptional. Beyond pricing, I really appreciate how the system continues to evolve and improve. I can clearly see updates being made regularly, and it shows that the company is actively investing in making the platform better for its users. The system is user-friendly, supports my workflow as a guardian and conservator, and allows me to maintain organized and compliant records for my clients. Cons The only area I would like to see improvement in is customer support availability. While I understand that many systems are moving toward automated or AI-based responses, there are times when having access to live support 24/7 would be extremely beneficial, especially when handling time-sensitive matters. Review Source R Reviewer License Professional Counseling Used the software for: 1-3 years ### "Great Platform " March 23, 2026 5.0 Overall it is worth the price for all the things that are available in the system. I have been using it for over a year and it works great for me and my business. Pros I like the value for the platform. It is affordable than others programs. It provides a free library of forms that can be accessed and modified to tailor your own needs. It is easy to use for the provider and clients. The appointment management system is easy to setup and manage. My clients are able to utilize the system to schedule their appointments without waiting. The patient records are stored and easy to access. There are some bugs and issues with the system but they are manageable and the company seem to work very quickly to solve any issues. Cons The least is the bugs and minor glitches in the system. At times it is hard to get into the provider files/forms. Review Source R Reviewer Clinician Used the software for: Less than 1 year ### "Highly recommend for small therapy practices" March 23, 2026 4.0 It's been great, I would recommend to other clinicians with small practices. The value for the program is excellent. Pros It was easy to get started. It was fairly easy to figure out billing insurance companies. The portal for clients seems easy to use for both myself and the clients. There are a large number of forms, assessments, templates, etc, that are easy to customize for my practice. Or I can easily upload my own forms, which Carepatron formats for me. The best feature is the AI assistant - I can get answers to any questions in real time, and the answers are detailed and easy to follow to fix whatever issue I am stuck on. The billing portion also allows for billing under separate practitioners, or under the practice, which is a GREAT feature that not many programs allow. Overall it is an excellent value for the money for a small practices like mine in which I do my own billing. Cons I wish there was a way to see all unclaimed sessions, rather than having to look by client. My other "cons" are minor - I wish there was a way to electronically sign without having to sign with a finger or mousepad every time. There is some issue with ensuring each appointment is attached to an insurance claim, which requires manual correction when that happens. So some minor glitches or bugs, but nothing that isn't manageable, particularly with the AI assistant's help. Review Source R Reviewer CEO, Therapist Used the software for: Less than 1 year ### "Choose ANYTHING else" March 31, 2026 1.0 TERRIBLE. I will NEVER go back to Carepatron. Great concept, terrible execution, no knowledgable CSR. My practice lost money daily for missed sessions due to non working links and patients could never sign in. The quality of the virtual session was terrible, pixelated, sound quality was awful. The customization was great there were so many hidden features that were NOT gone over in the videos. We schedule with CSR to learn more and even they admitted "we are aware that these things are not covered in the videos. We will make additional videos eventually, but for now the best we can offer is to help you with the issue if you run into it". That is TERRIBLE business practice. Pros The customization allowed is incredible. So detailed, its like you created it yourself. Everything gets branded to your practice 100% and you set it up exactly how you want your personal EHR to operate. Cons NOTHING worked. CONSTANT glitches. Session links did not work. AI Scribe NEVER worked. Notes did not populate. Billing was a nightmare and always incorrect then did not have the capacity to correct it. Review Source R Reviewer Practice Owner Used the software for: Less than 1 year ### "Honest Review from A Mental Health Therapist" March 30, 2026 3.0 Carepatron has been a learning curve, but I have felt supported by their staff. I hope that bugs are continually fixed and to stay with Carepatron as the software could be the next simplepractice with some minor tweaking. The price is affordable for therapists like me so I hope that remains the same or similar. Pros The price and options of what the price can do really attracted me to Carepatron. The price is firmly worth it. I really like the telehealth option. Most of my clients can easily hop on for session it seems. I also like the fact of how easy it is to book through the booking link for clients. I think that has helped me retain client consults and client in general. The customer support team is also accessible, even if they respond in a few hours, they always respond. I like that I can set the appointment reminders for clients as I have a 48 hour cancellation policy, but would love a reminder at the 15 minute mark before session. Cons Billing is clunky. I often spend a lot of time going back and cleaning up billing for appointments that never even happened or that just have been difficult to edit either the invoice or the claim. I overall would love to see some improvement as I use both insurance and self pay options for clients. Patient records have been okay, but I would like to see better ease for working with minor clients, this has been tedious. Lack of appointment reminders that are less than one hour have been a little difficult. Review Source R Reviewer Counsellor Used the software for: 1-3 years ### "An Excellent EHR" March 24, 2026 5.0 Overall I've been very satisfied with Carepatron. I very much appreciate that the product is continuing to expand and grow with time, and that makes me feel that my investment into the produce has been worth it. Pros Its a very expansive suite with lots of feature I use and appreciate. I also apreciate the community support that I've found with Carepatron (tutorials, facebook group...). Cons Customer service is not very responsive at times, and I would like the A.I. tools to be expanded more. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.