# Page 4 | Carepatron Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Carepatron the right Mental Health solution for you? Explore 858 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195467/Care-Patron/reviews --- Carepatron 4.4 (858) [View alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 4 - Reviews of Carepatron ## Showing most helpful reviews Showing 76-100 of 858 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DC Daniel C. Therapist Mental Health Care Used the software for: 6-12 months ### "Early Adopter" March 31, 2026 4.0 Overall it is positive. I'm not a lifelong user yet but may be as long as the company continues to improve their product. Being an early adopter has it's drawbacks but none have been deal breakers for me. Pros It has suited my needs and come in at a cost under many competitors. It is fairly intuitive and I've seen productive changes since I began using it about 8 months ago. There was a period where things were crashing and that seems to have resolved itself. Cons The AI note taker is nice but it still is nowhere near as accurate as products like Blueprint. I frequently have to take my transcript into another product to get a good note. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Blueprint](https://www.capterra.com/p/118821/Blueprint/) Reason for choosing Carepatron Selection primarily based on AI feature and initial cost. Review Source Response from Carepatron April 7, 2026 Hi Daniel, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! KL Kate L. Clinician Mental Health Care Used the software for: 6-12 months ### "Overall Great Value for Great Platform" March 19, 2026 4.0 Has been very good - the transition was harder, but their customer service was great and supportive. Pros Carepatron is what EHR should be. It's affordable and comprehensive EHR software. Their customer support is soooo good - fast response time and thorough answers. Carepatron is easy to use and navigate - familiar to other EHR platforms. It's easy to make appointments and send out reminders. The Patient records are clear and easy to navigate. The Carepatron team is almost always aware of bugs and issues and while they can take time to resolve, they always communicate their plan. Cons It's a newer company so there are more bugs. I'm guessing maybe it's a smaller team working on the back end. But even with the bugs, the price and comprehensive nature of the platform is so worth it to me. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice kept upping their price and was doing weird stuff like adding me to their directory Monarch without permission. Review Source Response from Carepatron March 24, 2026 Hi Kate! Thank you so much, that really means a lot to the team! We hear you on the bugs, and we're actively growing the team and infrastructure to resolve them faster. Really appreciate your patience and understanding throughout. Thanks for choosing Carepatron! TS Tamara S. Therapist Mental Health Care Used the software for: 6-12 months ### "You get what you pay for " March 23, 2026 3.0 You get what you pay for. Low price, beta program, super glitchy, overall basic and not user friendly Pros The price, the easy calendar and set up. You can add your company logo and it shows on invoices. Not much else Cons The customer support, the bugs and glitches with video sessions, the super basic beta feel of the client charts and billing, difficultly of navigation of billing, billing insurance is difficult. Entire billing area is not user friendly. Alternatives considered [Evernote Teams](https://www.capterra.com/p/154969/Evernote-Business/) Reason for choosing Carepatron Price and price alone. Price and price alone. Review Source Response from Carepatron March 26, 2026 Hi Tamara, thank you for the honest feedback and we're sorry the experience hasn't met expectations. The billing UX, video session glitches, client charts, and support responsiveness are all areas we know need improvement, and they will be going to the product and support teams. We'd like the chance to address your concerns directly if you're open to it. Please reach out through the help button in your workspace to get in touch with our support team. WH Wendy H. Guardian of the Person Mental Health Care Used the software for: 1-2 years ### "Only one little thing" March 25, 2026 5.0 Overall we are very happy and Carepatron truly meets the needs of our business. I love that I have been able to customize it and that I can access it on the go but know the information is safe. I also love the customer service as they have been very responsive anytime I have had to ask a question. Pros I love the ease of setting it up and being able to customize it to exactly what we need. I think the value is good, even for a small company like ours. And I really appreciate the customer service. Cons There are some components we don't use and Id like to turn them off, which maybe I can, and just need to research it. The other big thing is that when I need to print off communications (such as for audit) I have to do each one by one. I have set it up so that we do a monthly entry and just add to it, but that is still 12+ different things to have to go in and print. It would be fantastic if we could just tell it to print all communications for a certain time period. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/) Reason for choosing Carepatron \*\*\*\*\* Please note I did not try Jira- I just do not remember what other programs I looked at and it forced me to pick one. I do not remember which products it was but I do remember that I liked the layout and it felt very easy to set up. Review Source RP Ryan P. Speech language pathologist Hospital & Health Care Used the software for: 6-12 months ### "Continual Updates Make Me Happy" March 19, 2026 5.0 Pros I came to CarePatron, honestly, because it was cheaper than what I had before. I knew with “cheap” it could come with more challenging scenarios as a private practice owner and therapist, but I also liked the sound of saving money. At first, there were plenty of things that were different enough from my previous EHR that I began to get frustrated. I soon learned that it was a “me problem” not a them problem. I just was rigid to change and I continue to experience time and time again that carepatrons way is better. Since joining a year ago, I’ve continued to see new features published on the platform and improvements made incredibly quick. Cons The AI model that is used within the platform could use some work. I liked the sound of that feature, but when used in practice, it hallucinates quite a bit. There are plenty of other AI HIPAA compliant software out there for this not to be that big of a deal. With as fast as CarePatron moves in making changes to their platform, I’m sure I’ll look back at this critique and laugh. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SimplePractice became too expensive and lacked some of the more advanced features of CarePatron Review Source Response from Carepatron March 24, 2026 Hi Ryan, this might be our favourite review we've read in a while. Thank you for the honesty! The AI hallucination feedback is genuinely noted, and you're right that it's an area that needs work. It's one of our priorities. We appreciate you sticking with it through the early adjustment period. RF Rae F. Founder and Practitioner Mental Health Care Used the software for: 6-12 months ### "Fantastic Program for the Price" March 27, 2026 4.0 Over I really like Carepatron. It is the program that I found has the most comprehensive program for the price point, and perfect for someone starting out as a solo practice like I was. I appreciate that the support team is super quick with responses, and bugs are fixed pretty quickly as well. I'm looking forward to seeing how it grows over the next few years. Pros I love that it's affordable, easy to use, and the support team is super responsive. There hasn't been anything business stopping that has happened in the year I've used it. Cons I wish it had more customization in the workflows (reminder if client hasn't had a session in a certain amount of time) and it's missing some things I see as essential, like proper waiting rooms. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)[Doxy.me](https://www.capterra.com/p/158461/Doxy-me/) Reason for choosing Carepatron Has all of my needs and most of my wants without breaking the bank for a brand new private practice. Review Source DK Drew K. VP of Operations Hospital & Health Care Used the software for: 1-2 years ### "Good but could be better" March 24, 2026 4.0 Not a fan of the support onboarding and the support in general. Typically told no the system does not allow that Pros I like that there is a portal and an easy way to get out clients to sign onboarding paper work. The AI in the note taking is nice as well. Cons That it does not allow us to truly customize the space. It is very closed off so it does not integrate with other systems. Alternatives considered [Grammarly Business](https://www.capterra.com/p/170306/Grammarly-Business/) Reason for choosing Carepatron Can not remember exactly but evaluated 3-4 Switched from [GO-INSUR](https://www.capterra.com/p/190680/GO-INSUR/) too expensive and not flexible with how we wanted to use it. Review Source AB Alexis B. Owner, LCSW Mental Health Care Used the software for: 6-12 months ### "Great EHR for New Practice" March 31, 2026 5.0 Pros The value for the money is excellent. The system is also very easy to use and the AI customer support feature is very helpful. It is simple to manage patient's records, book clients, and manage appointments. I especially like that clients can book their own appointments. They updated the system almost daily, so there are minimal bugs and issues. Cons The only thing I would possibly change is the way you have to create your own forms. You cannot cut and paste certain things when building forms, so it take a lot of time to have to click, add, click, add, click, add, especially if it is something that repeats. I which I could click the entire section and paste it. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Carepatron I chose it because others were too expensive for me starting out as a single-provider private practice. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) I switched because TheraNest was too expensive for me starting out as a single-provider private practice. Review Source Response from Carepatron April 7, 2026 Hi Alexis, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! DW Dustin W. Business Manager and Board Certified Christian Counselor Mental Health Care Used the software for: 6-12 months ### "FCC Review" March 24, 2026 4.0 Overall, Carepatron has met our baseline needs. The price point was high for an NPO, but we would recommend it to others. Pros The value for money, unlimited clients without mark-up, and how the calendar is set up are all great pros of Carepatron. Cons Carepatron does not have a report system, no easy filtering, and split-payments are complicated. These can make administrative work very difficult for a center with multiple counselors. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron The prices for SimplePractice and other popular EHR's were too high and predatory. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) TheraNest's price was very high and would only increase as our business grew. Carepatron was affordable and offered a very generous discount for our NPO status. Review Source SS Stephanie S. Licensed Clinical Social Worker Mental Health Care Used the software for: 6-12 months ### "I Finally found an affordable reliable EHR for mental health." March 19, 2026 5.0 Excellent, I remain a customer to this day and am completely satisfied. I saved a lot of money and did not lose any of the features I had at my old EHR. Pros CarePatron offers an introductory price so you can try out all of its offerings so you know whether you love it or not. I truely loved it and decided to use it as my EHR permanently. I use it to store my notes and basically take care of my appointment and intake needs at this time. In the future I will probably use billing features. Cons It was a little difficult to set up at first but the customer service I received was incomparable. I was assisted completely with everything I needed help with. To this day, when I have a question, it is so easy to get my answers. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Price increase and became too expensive for my practice. Review Source Response from Carepatron March 31, 2026 Hi Stephanie, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! BA Benson A. physical therapy Health, Wellness and Fitness Used the software for: 1-2 years ### "Small business clinic rates Carepatron" March 28, 2026 4.0 overall its been really positive as i am only one clinician it does everything i need it to, and the AI features are really useful. As i grow we will see if the features can keep up Pros Really good value and they are constantly adding new features. It is really easy to use and set up and i can track payments directly in the site Cons Certain metrics aren't available yet, so it makes it hard to track the growth of my practice. I would like to see certain data such as average visits and be able to track where my leads are coming from all from the site Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Carepatron it was cheaper and allowed me to do a free trial Review Source Response from Carepatron April 13, 2026 Hi Benson, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! MF Matt F. Owner and Practitioner Mental Health Care Used the software for: 6-12 months ### "Great for starting out and building" March 24, 2026 4.0 Overall, I am pleased with CarePatron and will continue to use them for the foreseeable future for my practice. Until such a time should I outgrow CarePatron, I will continue using it. Pros I enjoy the ease of the whole platform, from scheduling appointments and setting reminders. Overall it has been the best value to initially grow my private practice. The intake forms were very easy to tailor to my own needs and practice. Although I have not needed to contact customer support I can believe that support would come quickly if I had issues that needed a resolution beyond my own capabilities. Cons Sometimes I do find that the microphone and video are unstable and it seems to be within this platform as I do not have other issues on different ones. I do wish I could organize my documentation and intake forms differently instead of the current work flow. I am still exploring the affordability for having multiple clinicians within my practice. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron More features offered for free over the competition Review Source Response from Carepatron March 31, 2026 Hi Matt, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! YW Yolanda W. PMHNP-BC Mental Health Care Used the software for: 1-2 years ### "Bugs need to be worked out and better support" March 19, 2026 3.0 Overall, while the price point is a strong benefit, the technical issues and lack of support significantly affect the overall experience. Pros Carepatron has been a cost-effective option, which is definitely its biggest advantage. The pricing is reasonable compared to other platforms, making it accessible for smaller or growing practices. Cons However, there are several issues that impact usability. I’ve experienced problems with data entered by clients not displaying correctly or consistently, which can be frustrating and time-consuming to troubleshoot. Additionally, the lack of a fixed telehealth link creates unnecessary inconvenience, as it would be much more efficient to have a consistent, reliable meeting setup. Another major concern is customer support. On multiple occasions, I’ve reported issues and have not received a response or follow-up, which makes it difficult to resolve problems in a timely manner. Review Source Response from Carepatron March 24, 2026 Hi Yolanda, thank you for the honest feedback and we're sorry the experience has been frustrating. The client data display issues, lack of a fixed telehealth link, and support tickets going unanswered are serious concerns we take to heart. Please reach out through the help button in your workspace so we can make sure your outstanding issues are actually resolved. These will also be going to the product and support teams. NM Nushka M. Clinical Psychologist Mental Health Care Used the software for: Less than 6 months ### "Great for clinical management but needs fixing" March 24, 2026 3.0 I love the clinical management features and the ease of use, you can tell it's been thought about by clinicians and it's great for therapists. However, the video platform issues and the invoicing through Stripe makes me consider whether to switch to another platform. Pros Great availability of customer support, the clinical management part of it is overall great, I like the tags and status for clients, the notes system, booking link and the 2 way sync with my calendar. It makes it easy to have all the things in one place. Cons The video-call platform needs serious fixes - 70% of the time I can't see clients waiting in the room, or they have troubles being let in the call, this is a waste of clinical time and it's frustrating for clients. I don't like that I'm being forced to work with Stripe for the invoicing, the costs are way too high, so I do my invoicing elsewhere. When I book repeated appointments clients receive confirmation only for the first one - again makes admin more complicated and the platform less reliable. Sometimes the advertisement of upgrade to a different plan blocks the "start the call button" - again costing clinical time and issues with communicating with clients! Review Source Response from Carepatron March 26, 2026 Hi Nushka, thank you for the detailed feedback and for being specific about what's impacting your clinical time. These are all serious pain points that will be forwarded directly to the product team. Please don't hesitate to reach out through the help button in your workspace to get in touch with the support team if any of these are still causing issues day to day. AE Alison E. Executive Director Mental Health Care Used the software for: 1-2 years ### "Need more transparency about the client experience" March 19, 2026 3.0 pretty good for what it does. I am like 75% happy. It does most the stuff I need, but there are a few small things that would make it much better of an experience. Show us an audit of when you send reminders to our clients, allow them to control their reminders, and let them see their open invoices on a tab. Pros relatively light weight tool. I think once you are set up it is easy to use on an ongoing basis. The notes feature can be a little tricky sometime though. Cons I find the reminders system very confusing, and it is hard to know how much communication is going out to my clients and when. Also I think my clients need a tab where they can find all their invoices so they can pay late bills. Review Source Response from Carepatron March 24, 2026 Hi Alison, thank you for the feedback and for being specific about what would make the experience better. The reminders audit log, client-controlled reminders, and a client-facing open invoices tab are all solid suggestions and will be going to the product team. DS Dona S. Therapist Mental Health Care Used the software for: 2+ years ### "Carepatron is wonderful! " March 30, 2026 5.0 I love it for the most part. Carepatron is easy to use for both me and my clients. I love the ease of how my clients can schedule their appointments. Pros Value for my money and ease of use. Booking is easy for my clients. I love the appointment management. Cons No free admin users. I have an admin assistant and a bookkeeper who I have to create other spreadsheets and calendars for them to see what I'm doing. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The cost was too much for me and I could not afford it. Review Source Response from Carepatron April 8, 2026 Hi Dona, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! JS Jesse S. Clinical Director Mental Health Care Used the software for: 6-12 months ### "Started great, now, not so much" March 25, 2026 2.0 It started great. We were getting some fantastic support at first and now we feel generally forgotten about. We have issues that pop up and support is hard to get. Pros Nothing stands out to me above and beyond other EHR I have used. It functions. I can't say that I am terribly impressed with the features over other platforms. We came here because of issues with other platforms and I feel like we traded laterally. Cons Video connection is unreliable and many in our practice are using google meets instead. It is frustrating. Alternatives considered [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Carepatron They had the things we were looking for. Cost was good. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The way the handled client data. Ease of use. Review Source Response from Carepatron April 2, 2026 Hi Jesse, we're sorry to hear about the decline in your support experience and the ongoing video reliability issues. That's not where we want to be, especially for a practice your size. Your feedback has been escalated to our team, and we appreciate you being upfront about it. DA Diana A. Clinical Director Medical Practice Used the software for: 1-2 years ### "Mostly a fan" March 27, 2026 4.0 Overall, it can be very useful for tracking appointments and seeing what staff are going to what appointments Pros access to calendar at a glance As changes happen, we get the updates, a lot of information on the calendar Cons We always have to update the app to get updates to the calendar. And if we have to substitute people, the new person doesn’t have the schedule. Switched from [LLumin](https://www.capterra.com/p/189683/Llumin/) It wasn’t our choice to make the switch. We are a vendor of the regional center who made the switch? Review Source Response from Carepatron April 13, 2026 Hi Diana, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! DW Daniel W. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Honest Therapist feedback " March 27, 2026 4.0 I would give it a 7/10 My overall experience with Carepatron has been very positive. It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient. It reduces administrative burden and allows more focus on delivering quality care. Pros I loved its intuitive design, seamless workflows, and how it simplifies client care management daily Cons It doesn't integrate into all the other health products we use in New Zealand which can make it a little time consuming. Alternatives considered [Hospital Management Software](https://www.capterra.com/p/10037967/Hospital-Management-Software/)[etrack1](https://www.capterra.com/p/10014082/etrack1/) Reason for choosing Carepatron Price and ease of use for my practice and staff Review Source Response from Carepatron April 13, 2026 Hi Daniel, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! LT Lorraine T. Clinical Therapist Mental Health Care Used the software for: 6-12 months ### "Clinical Therapist" March 27, 2026 5.0 Overall, my experience with Carepatron has been positive. It is a user-friendly platform that supports my work as a therapist and helps me stay organized. Despite minor technical issues with video functionality, the benefits of its design, ease of use, and efficiency outweigh the drawbacks. I would recommend it to other professionals looking for a simple and effective practice management system. Pros What I appreciate most about Carepatron is its clean, modern appearance and overall ease of use. The platform is intuitive, which makes navigating between features like scheduling, documentation, and client management very smooth. As a therapist, having a system that doesn’t require a steep learning curve is extremely valuable. It allows me to focus more on my clients rather than spending time figuring out how to use the software. Everything feels organized and accessible, which helps streamline my workflow and improves efficiency in my day-to-day practice. Cons One drawback I’ve noticed is that the video performance can occasionally be glitchy. There are times when the connection may lag or briefly freeze, which can disrupt the flow of a session. While this doesn’t happen constantly, it is something that can be improved, especially for clinicians who rely heavily on telehealth services. A more stable and consistent video experience would make the platform even stronger. Review Source Response from Carepatron April 13, 2026 Hi Lorraine, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! SH Sophia H. Speech- Language Pathologist Hospital & Health Care Used the software for: 6-12 months ### "Carepatron for the win! " April 5, 2026 4.0 It has been reliable, fairly priced, and overall works to help organize my practice without being an overwhelming software system Pros The automated reminders to patients The messaging system for new patients to request an appointment Cons On the app version, I’m unable to see another provider’s schedule alongside my own. Also, when adding a new client, there is no space to add the date of birth. Once the client is already entered into the system, only then can you go into their personal data and put in a date of birth. Review Source Response from Carepatron April 13, 2026 Hi Sophia, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. In the meantime, you can also reach out to our support team through the Help button on your workspace so they can take a look at these, too. Thanks for choosing Carepatron! GR Grant R. Director Health, Wellness and Fitness Used the software for: 6-12 months ### "Carepatron has what you need " March 24, 2026 4.0 Carepatron has been easy to use and start up my chiropractic practice with. They have great customer service and very helpful with trouble shooting issues. The platform is versatile and customize able for EHR basic needs and uses for a small office. Pros Cost per month for what you get as well with each price point. I appreciate the appointment reminders and integration with google to keep my schedule precise. Sending and receiving forms is also easy to use with patient records. Cons Functionality can be slow and confusing to use at first. Sometimes the templates are very slow and will close randomly. Would be nice to have different template styles and formatting options. Alternatives considered [TurnCloud](https://www.capterra.com/p/10002096/TurnCloud/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[ChiroTouch](https://www.capterra.com/p/48210/ChiroTouch/) Reason for choosing Carepatron Carepatron was more cost effective and easy to get started. Review Source GP Grace P. Therapist Mental Health Care Used the software for: 1-2 years ### "Carepatron - simple and effective" January 31, 2026 4.0 Overall, I am happy, and for the most part, it is cost-effective. I really like the simplicity of the plateform. I would like more consumer transparency about costs, and I would like email reminders to be more graphically appealing. Pros It is very easy to use. I like the calendar feature and the appointment management because it is very simple and effective. Cons I had to update my credit card information, and when I did so, my monthly payment changed for the same type of account. They also do not make it clear that adding another team member is an additional cost. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron It was simple, not overly complicated. I also liked the reminder function. Review Source Response from Carepatron February 16, 2026 Hey Grace! We appreciate your feedback. We'll take note of how we communicate our pricing plans and payment terms moving forward so that there won't be any issues in these areas in the future. Should you need any more assistance, we'd be happy to assist further. PS Paula S. Psychotherapist Mental Health Care Used the software for: 1-2 years ### "Paula's review" March 27, 2026 5.0 Overall, I am pleased. I needed to find a platform to document client interactions in a secure, HIPAA compliant platform. I was surprised to see that the cost went up quite a bit to renew, however. Pros It is easy to document notes for clients in this platform. The cost is fine. I haven't used this for appointment management but may give it a try. Cons I'm not big on the AI pop-ups & would like an option to disable AI assist when I am documenting. It is rather annoying to be honest. Review Source Response from Carepatron April 13, 2026 Hi Paula, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. You can also reach out to the support team through the Help button on your workspace. Thanks for choosing Carepatron! MD Marc D. LMHC Health, Wellness and Fitness Used the software for: Less than 6 months ### "Great but not excellent" March 31, 2026 4.0 Honestly, not as good as SimplePractice, but way cheaper. If CarePatron were to maintain their price, and copy a lot of the features that SimplePractice has, then it would probably one of (if the \*the\*) best psychotherapy EHR on the market. Pros The price and quickness of customer service. Good customizability and easy to use for managing appointments and patients. Cons Technological quality of life concerns. For example, it would be good to add the ability to right click and open the calendar or clients list in another tab, or to be able to have regular assessments automatically send to patients (and then have their results tabulated automatically and show changes in a line graph over time). Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) CarePatron was cheaper, especially with me having multiple clinicians in my practice. Review Source Response from Carepatron April 8, 2026 Hi Marc, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.