# Page 4 | Carepatron Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Carepatron the right Mental Health solution for you? Explore 821 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195467/Care-Patron/reviews

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Carepatron

4.5 (821)

[View alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 30th, 2026

# Page 4 - Reviews of Carepatron

## Showing most helpful reviews

Showing 76-100 of 821 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LF

Leah F.  
Counselor  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Started my practice with Carepatron "

March 19, 2026

5.0

Overall great, I would recommend it to others and will continue to use it because of the value it has and the affordability.

Pros

Easy to use, simple to get started, price is very affordable, offers AI transcription, customer support has been helpful and usually quick to respond. I was able to start up my private practice entirely with Carepatron.

Cons

Some bugs that I have found while in my workflow. Also a bit of a learning curve coming from other EMR’s and learning how to adjust to this.

Alternatives considered

[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Reason for choosing Carepatron

Price, ability to get started, trial period offered.

Review Source

Response from Carepatron

March 24, 2026

Hi Leah, building your entire private practice on Carepatron from the start means a lot to us, thank you! The workflow bugs and adjustment curve coming from other EMRs are fair points. Our onboarding resources at help.carepatron.com can help smooth out some of that transition, and the support team is available live through the help button in your workspace if anything specific comes up. Thanks for the 10/10 and for recommending us!

SK

Scott K.  
Speech Pathologist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Carepatron = Easy and straightforward"

March 19, 2026

4.0

I continue to use Carepatron for my online business. I like the ease of access from desktop and mobile app. The telehealth space was good to use as well. The only negatives would be the limited cloud storage and no automatic email reminders for appointments. his has meant I don't store my case notes on Carepatron and need to personally remind all of my patients with a link to their session.

Pros

The app and desktop site was easy to use and had a good flow between booking the appointments and billing at the end. The template settings and implementation was good as well. I used a mixture of provided templates and uploaded my own for consent and assessment forms.

Cons

I am currently on the free tier of the subscription so I have very limited cloud storage and no automatic email reminders.

Alternatives considered

[Halaxia](https://www.capterra.com/p/233501/Halaxia/)

Reason for choosing Carepatron

I used Carepatron as I initially found Halaxy difficult to set up.

Review Source

Response from Carepatron

March 24, 2026

Hi Scott, thank you for the feedback! The storage and automatic email reminders limitations on the free tier are fair points, and we understand how much of a practical difference those make day to day. If your practice grows to the point where upgrading makes sense, both of those are included on paid plans. Our support team is happy to walk you through what's included if that's ever useful.

CT

Cassie T.  
Therapist and Owner  
Mental Health Care  
Used the software for: 6-12 months

### "Review for Care Patron"

March 19, 2026

5.0

Positive experience, I've recommended multiple times to others starting their therapy practice and looking for an affordable EHR with built in integrations.

Pros

Care Patron is very user friendly and has so many integrations. Easy transition to utilize while starting a business, and customer service is quick and helpful.

Cons

It's new so there are features that are continuing to come out and get used to. I wish my clients could look at their calendar while on a call without it hanging up. Also looking forward to more payment options outside of stripe.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Carepatron

Cost effectiveness and ease of use, more integrations.

Review Source

Response from Carepatron

March 25, 2026

Hi Cassie, thank you for recommending Carepatron to others and for the kind words! The client calendar hang-up during calls and additional payment options beyond Stripe are both noted and will be going to the product team. Thanks for choosing Carepatron!

WF

Walter F.  
Clinic director and Owner  
Medical Practice  
Used the software for: 6-12 months

### "For the money, best system, hands down."

March 19, 2026

5.0

My experience has been excellent. The integration was simple and straightforward. And the AI support has been awesome.

Pros

The simplicity is the best. Easy to understand and get up and running in minutes, not days! After just a few days of working with it, had a great grasp of it.

Cons

Not as robust on patient communication abilities like mass emails, etc.. While I understand it isn't a CRM system, I do wish it let us communicate and track marketing metrics a little better.

Alternatives considered

[athenaOne](https://www.capterra.com/p/98735/athenaOne/)

Reason for choosing Carepatron

Price and simplicity was much better than AthenaOne

Switched from

[Ecwid](https://www.capterra.com/p/143648/Ecwid/)

Didn't need hospital integration, so it is too expensive.

Review Source

Response from Carepatron

March 24, 2026

Hi Walter, best system for the money is high praise, thank you! The mass email and marketing metrics feedback is fair. It's a gap we're aware of, and while it's not a CRM, better patient communication tools is something the team is thinking about. Good to know that's a priority for clinic directors. Thanks for choosing Carepatron!

CC

Creinthea C.  
PMHNP  
Mental Health Care  
Used the software for: Less than 6 months

### "Cheap, so dealing with it "

March 19, 2026

2.0

Poor. But it’s cheap so I deal with it. The customer experience is poor, and I’ve had several issues with the billing, as well as handling insurance factors. It’s not set up to take insurance, and support is constantly needing to be called. The problem is support is also terrible the best part of it is the AI chat.

Pros

Love cost. But even then, there are hidden cost that they should be more up front about in my opinion.

Cons

\- always needing to refresh -app had glitches -terrible for insurance users -can’t add practice manager or billet without same fee as provider -poor response times from customer service

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Carepatron

It had a lower cost initially, but that cost has started to creep up

Switched from

[PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/)

It was cheaper. But I am regretting that decision.

Review Source

Response from Carepatron

March 24, 2026

Hi Creinthea, thank you for the honest feedback and we're sorry the experience has fallen short. The billing issues, insurance limitations, pricing transparency, and support response times are all fair and serious concerns. We hear you and these will be going to the product and support teams. We'd like the chance to make this right if you're open to it. Please reach out through the help button in your workspace and we'll do our best to address what you've been experiencing directly.

RM

Ronni M.  
Counselor and Coach  
Professional Training & Coaching  
Used the software for: 6-12 months

### "Carepatron Horror Show"

March 26, 2026

3.0

It has not been my favorite platform and has taken patience to use the platform. It has caused some inconvenience for my clients. However, it seems to be better.

Pros

The platform offers me the opportunity to manage my own schedule, notes and billing all in one setting.

Cons

The meeting with clients via video is challenging. See below. 1. Currently, I have had clients audio not work and have to use our phones to talk. 2. When sharing my screen, I cannot always see the client or they cannot see me. 3. Recently, both the client and I have had trouble connecting with the platform. It periodically is a problem. 4. There is no waiting room for the client to wait before being admitted to the session.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)

My company made the decision. I did not have input.

Review Source

Response from Carepatron

April 2, 2026

Hi Ronni, we appreciate you sharing this. We understand how frustrating video issues can be, especially when they affect your clients' experience. Your specific feedback on audio, screen sharing, connectivity, and the need for a waiting room feature has been passed along to our product team.

MF

Matt F.  
Owner and Practitioner  
Mental Health Care  
Used the software for: 6-12 months

### "Great for starting out and building"

March 24, 2026

4.0

Overall, I am pleased with CarePatron and will continue to use them for the foreseeable future for my practice. Until such a time should I outgrow CarePatron, I will continue using it.

Pros

I enjoy the ease of the whole platform, from scheduling appointments and setting reminders. Overall it has been the best value to initially grow my private practice. The intake forms were very easy to tailor to my own needs and practice. Although I have not needed to contact customer support I can believe that support would come quickly if I had issues that needed a resolution beyond my own capabilities.

Cons

Sometimes I do find that the microphone and video are unstable and it seems to be within this platform as I do not have other issues on different ones. I do wish I could organize my documentation and intake forms differently instead of the current work flow. I am still exploring the affordability for having multiple clinicians within my practice.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Carepatron

More features offered for free over the competition

Review Source

Response from Carepatron

March 31, 2026

Hi Matt, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron!

DS

Dona S.  
Therapist  
Mental Health Care  
Used the software for: 2+ years

### "Carepatron is wonderful! "

March 30, 2026

5.0

I love it for the most part. Carepatron is easy to use for both me and my clients. I love the ease of how my clients can schedule their appointments.

Pros

Value for my money and ease of use. Booking is easy for my clients. I love the appointment management.

Cons

No free admin users. I have an admin assistant and a bookkeeper who I have to create other spreadsheets and calendars for them to see what I'm doing.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

The cost was too much for me and I could not afford it.

Review Source

DC

Daniel C.  
Therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Early Adopter"

March 31, 2026

4.0

Overall it is positive. I'm not a lifelong user yet but may be as long as the company continues to improve their product. Being an early adopter has it's drawbacks but none have been deal breakers for me.

Pros

It has suited my needs and come in at a cost under many competitors. It is fairly intuitive and I've seen productive changes since I began using it about 8 months ago. There was a period where things were crashing and that seems to have resolved itself.

Cons

The AI note taker is nice but it still is nowhere near as accurate as products like Blueprint. I frequently have to take my transcript into another product to get a good note.

Alternatives considered

[TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[Blueprint](https://www.capterra.com/p/118821/Blueprint/)

Reason for choosing Carepatron

Selection primarily based on AI feature and initial cost.

Review Source

MJ

Mikayla J.  
Counsellor  
Mental Health Care  
Used the software for: 2+ years

### "Great software for counsellors! "

March 19, 2026

4.0

Pros

Super user friendly to use, helps me organise my weekly appointments (both in person and online), great to have the Telehealth feature at no extra cost.

Cons

At times when they are updating the software there can be small glitches. However these are quickly resolved and customer support is efficient.

Alternatives considered

[Zanda](https://www.capterra.com/p/180530/Power-Diary/)

Reason for choosing Carepatron

Price point being better, as I am a solo practitioner I don’t need to many features.

Review Source

Response from Carepatron

March 25, 2026

Hi Mikayla, thank you for the kind words and for sticking with us for over two years! We'll keep working to minimise those update-related glitches. Thanks for choosing Carepatron!

LM

Logan M.  
Clinic Director  
Mental Health Care  
Used the software for: 1-2 years

### "Preferred Practice Management Solution"

March 24, 2026

5.0

Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to client file organization and meeting reminders.

Pros

Carepatron offers a smooth system and excellent support at a reasonable price, which lets our team focus on providing the best services to our clients.

Cons

Carepatron makes continuous improvements to it's systems, which can also sometimes cause hiccups as things change. Fortunately, they are very responsive to issues.

Review Source

DW

Daniel W.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Honest Therapist feedback "

March 27, 2026

4.0

I would give it a 7/10 My overall experience with Carepatron has been very positive. It offers a user-friendly interface, streamlined workflows, and practical tools that make managing clients, notes, and scheduling far more efficient. It reduces administrative burden and allows more focus on delivering quality care.

Pros

I loved its intuitive design, seamless workflows, and how it simplifies client care management daily

Cons

It doesn't integrate into all the other health products we use in New Zealand which can make it a little time consuming.

Alternatives considered

[Hospital Management Software](https://www.capterra.com/p/10037967/Hospital-Management-Software/)[etrack1](https://www.capterra.com/p/10014082/etrack1/)

Reason for choosing Carepatron

Price and ease of use for my practice and staff

Review Source

RC

Raechel C.  
CEO Marriage and Family Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Excited for all the new features in Carepatron"

March 20, 2026

5.0

I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform. I appreciate that I will be able to afford it for my whole team.

Pros

I researched many different platforms and ultimately stayed with SimplePractice needing to wait for a few additional features to reach Carepatron. I will be officially switching over to CarePatron for my practice within the next few months. I appreciate the Low cost, the ai feature and the fact that I can add multiple places of service to one platform. Now that Carepatron has integrated insurance and everything I need I am looking forward to moving over!

Cons

Nothing at the moment. I was very impressed with the platform and am looking forward to making the transition to using it full-time.

Alternatives considered

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Carepatron

Switching from SimplePractice now that Carepatron has all the features I need.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

They keep raising their prices. It breaks the bank every time it renews and there have been times I almost couldn't make payroll. The cost for features that should be integrated in the base cost are unaffordable.

Review Source

Response from Carepatron

March 31, 2026

Hi Raechel, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron!

JB

Jacqui B.  
Owner  
Mental Health Care  
Used the software for: 1-2 years

### "Great ehr if you love smooth and seamless "

March 19, 2026

5.0

Super convenient and user friendly. I have it for two separate companies- one mental health focus, one medical focus, and works effortlessly for both

Pros

Great ehr. The ability to customize almost every piece is fantastic. Customer service is great too!!

Cons

It does get glitchy from time to time but it usually resolved within a couple hours. The ai feature sometimes doesn’t work.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Switch from group practice to my own. Wanted something customizable

Review Source

Response from Carepatron

March 27, 2026

Hi Jacqui, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron!

PD

Patti D.  
Scheduling, intakes, invoicing and accepting payments  
Mental Health Care  
Used the software for: 6-12 months

### "Some things are great, but working in administration, the invoicing could be improved."

March 24, 2026

3.0

I work administration and I am not a counselor. I work 32 hours a week, scheduling and invoicing. The invoicing and accepting payments is not as clear as the app that we were previously using.

Pros

I like the way that the superbills are set up now. It is much easier to do them at this time. Thank you.

Cons

I do not like the invoicing or accepting of payments. There isn't a way to do partial payments. And when we do a credit adjustment, there is a section to state reason for adjustment. The reason is not recorded anywhere that I can find it, after entering the reason.

Switched from

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

We were trying to keep our budget down .

Review Source

Response from Carepatron

March 26, 2026

Hi Patti, thank you for the feedback and glad the superbill improvements have been a positive change. These are all valid gaps, especially for someone working in admin full time. These will be going to the product team. If it would help to walk through the current invoicing workflow, our support team is available through the help button in your workspace.

MN

Morgan N.  
Therapist  
Mental Health Care  
Used the software for: 1-2 years

### "Great EHR and reasonably priced"

March 19, 2026

5.0

This is my first independent EHR and I enjoy the ease of use, value for the money and the fact that I can bill through stripe through the platform. They have recently launched insurance billing as well which is a huge plus!

Pros

This is a solid EHR with customizable templates and value for the money. The stripe integration in excellent and I have had several customized templates made that have worked well.

Cons

There were a few bugs as it was a new EHR but things have improved a lot. There are times that you need to reload the app due to updates but it’s not a major issue.

Review Source

Response from Carepatron

March 31, 2026

Hi Morgan, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron!

AE

Ashley E.  
Certified Herbalist and Pelvic Steam Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Carepatron does the job "

March 19, 2026

3.0

Carepatron is valuable and for the pricing it gets the job done. I’m happy with the features and functionality that it currently offers.

Pros

I enjoy the access to features and the way the layout is easy to maneuver and understand. There are easy ways and shortcuts to access quick and handy client information. The branding is also a nice touch along with the professional emails that are creating when communicating with clients.

Cons

The options for scheduling or building out programs, packages or payment plans are either not available or lots of extra steps to create. Being in the United States there seems to be issues connecting timely for customer service or onboarding calls. Clients have reported issues signing up for the portal or not receiving paperwork.

Switched from

[Practice Better](https://www.capterra.com/p/159263/Better/)

I moved from a larger practice down to a smaller practice so price was a factor

Review Source

Response from Carepatron

March 24, 2026

Hi Ashley, thank you for the feedback! The gaps around packages, payment plans, scheduling complexity, US-based support timing, and client portal signup issues are all noted and will be going to the product team. The portal signup issue in particular is worth raising directly through the help button in your workspace so we can look into what your clients are experiencing. Thanks for choosing Carepatron!

VG

Vanessa G.  
Mental health therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Great when it works"

March 19, 2026

3.0

I liked it a lot at first, but with the tech issues I've been having lately, I am considering leaving.

Pros

I like the highly customizable user interface. I like the sharing screen feature on virtual sessions. I like the automated reminders that are sent and how much control I have over workflows.

Cons

I have recently been having significant issues on the virtual platform. Very slow load times or terrible connection, on both myself and client's ends. This has led me on occasion to use another video platform, which completely defeats the purpose of paying for Carepatron. Just yesterday my mic kept disconnecting at the start of a session, for no reason. I use another platform for another practice I'm a part of, and on days where I have issues with Carepatron, I do not have any issues on the other platform, which demonstrates it is not a connectivity or device issue, it is a Carepatron issue. I have also had issues in the past where I am creating intake forms and the changes I make do not save, so I have what looks like a bunch of typos.

Review Source

Response from Carepatron

March 24, 2026

Hi Vanessa, thank you for being honest here and we're sorry to hear things have deteriorated recently. The issues you're describing are serious and we want to get to the bottom of this. Please reach out through the help button in your workspace so our team can investigate what's happening on your account. We would really like the chance to turn this around before you make a decision. Thank you.

SN

Sam N.  
SLP  
Medical Practice  
Used the software for: 1-2 years

### "CP is a great EMR"

March 19, 2026

5.0

I have really enjoyed the product so far! It is easy to use and my clients enjoy it, too. I continue to look forward to new additions/updates

Pros

I have enjoyed the price point of the product, the unlimited storage, and the customer service. Also love the "look"

Cons

Something that has been troublesome for me is the inability to add minors under a parent's name, and also that the parent's name is attached/fixed to the minor's name so we don't have to scroll through and add a parent's name for billing/invoicing.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

they increased prices and it didn't seem fair for what they were offering

Review Source

Response from Carepatron

March 24, 2026

Hi Sam, thank you so much and really glad you and your clients have been enjoying the experience! The minor/parent linking for billing and invoicing is a very practical gap, especially for SLPs working with pediatric clients. This will be passed along to the product team. Thanks for choosing Carepatron and for the great rating!

PP

Persefoni P.  
Psychologist  
Mental Health Care  
Used the software for: 2+ years

### "please make improvements on fundamental things"

March 19, 2026

2.0

I am actively looking for a platform to change. Carepatron is easy to use but lacks in a lot of things

Pros

the price, and that I get fast replies when I ask for help. Even though the help answers are quite generic, the response time is good.

Cons

cannot customize the messages to the clients: send invoices, reminders, etc. Cannot manually send a reminder of an appointment Sometimes appointments don't show up on clients calendars And the worst: cannot download multiple invoices at once

Review Source

Response from Carepatron

March 24, 2026

Hi Persefoni, thank you for the honest feedback and for sticking with us for over two years. The gaps around message customization, manual reminders, calendar sync reliability, and bulk invoice downloads are all valid and we understand how frustrating these are in day-to-day use. These will be going to the product team. We'd genuinely like the chance to keep you, so if you're open to it, please reach out through the help button in your workspace and we can look into what's possible for your specific needs.

JS

Jesse S.  
Clinical Director  
Mental Health Care  
Used the software for: 6-12 months

### "Started great, now, not so much"

March 25, 2026

2.0

It started great. We were getting some fantastic support at first and now we feel generally forgotten about. We have issues that pop up and support is hard to get.

Pros

Nothing stands out to me above and beyond other EHR I have used. It functions. I can't say that I am terribly impressed with the features over other platforms. We came here because of issues with other platforms and I feel like we traded laterally.

Cons

Video connection is unreliable and many in our practice are using google meets instead. It is frustrating.

Alternatives considered

[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/)

Reason for choosing Carepatron

They had the things we were looking for. Cost was good.

Switched from

[Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

The way the handled client data. Ease of use.

Review Source

Response from Carepatron

April 2, 2026

Hi Jesse, we're sorry to hear about the decline in your support experience and the ongoing video reliability issues. That's not where we want to be, especially for a practice your size. Your feedback has been escalated to our team, and we appreciate you being upfront about it.

ME

Moriah E.  
mental health therapist  
Mental Health Care  
Used the software for: 6-12 months

### "Carepatron review from LCSW virtual therapist"

March 26, 2026

3.0

Carepatron has been a helpful platform in my work, especially for managing notes, scheduling, and keeping everything organized in one place. It definitely improves efficiency and helps streamline day-to-day tasks. That said, the simplicity could use some work, as parts of the system can feel a bit clunky or less intuitive than expected. There are also occasional glitches. Overall, it’s a solid tool that supports organization and professionalism, with some room for improvement.

Pros

keeping everything organized in one place. The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient. That said, the simplicity could use some work, as parts of the system can feel a bit clunky or less intuitive than expected, and there are occasional glitches. Overall, it’s a solid tool that supports organization and professionalism, with some room for improvement.

Cons

sometimes the quality of video is not good for virtual appointments. I have difficulty with session links working for clients.

Review Source

Response from Carepatron

April 2, 2026

Hi Moriah, glad to hear the AI note-taking and scheduling have been helping streamline your day-to-day. We've noted your feedback on video quality and session link reliability, and have shared it with our product team. Thank you for the balanced and thoughtful review.

SK

Stacy K.  
Psychologist  
Mental Health Care  
Used the software for: 6-12 months

### "Good value and gets job done if you want to save money, not the most intuitive to use"

March 19, 2026

4.0

Pros

Cost beats other platforms by a lot, customer support is friendly, gets the job done in storing patient records which is my primary need for an EHR.

Cons

Not the most intuitive to use -- weird issues with sending paperwork at times and clients not able to fill it out. Also wish they would release an option to put in couple therapy clients more officially so we don't need to create two individual files and a couples file and link them all together.

Switched from

[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Simple Practice was getting too expensive

Review Source

Response from Carepatron

March 24, 2026

Hi Stacy, thank you for the honest feedback! The paperwork sending issues and the couples therapy workflow are both noted and raised to the team. If the paperwork issue is still happening, our support team can help troubleshoot through the help button in your workspace. Thanks for choosing Carepatron!

CD

Carissa D.  
Dietitian  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "RD happy with Carepatron "

March 27, 2026

5.0

Honestly, I've tried a few products and I'm really happy with Carepatron. I find it easy to use. My clients find it easy. I would recommend it to other health professionals.

Pros

Value for money is a big one for me. I also am glad it holds appointments and reminders. AI note taking for patient records is saving time is amazing and that's it's included! Love how it connects to my Gmail to keep my other job, personal life and business from overlapping.

Cons

Some of the forms look cheap. Especially when the client is filling out a form that is public. I wonder if we could make it look a bit more high quality - so represent my services 😄 I would also be great if it could have integrations with health apps.. some how!

Alternatives considered

[Jane](https://www.capterra.com/p/178984/Jane-App/)

Reason for choosing Carepatron

Price and I felt it was too clinical and didn't fit with my personality.

Switched from

[Practice Better](https://www.capterra.com/p/159263/Better/)

Pricing and not an options for french like there is for Carepatron. Even though it it did have the integrated food journal and tracking component.

Review Source

AP

Anisha P.  
Ayurvedic Practioner and Physical Therapist  
Alternative Medicine  
Used the software for: Less than 6 months

### "Thankful for Carepatron "

March 24, 2026

5.0

I am very happy with my experience with Carepatron. The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way. The appointment reminders that are send out to my patients automatically have streamlined my business needs immensely. Patient records are easy to manage and go through. It is an amazing value for the money. Very impressed.

Pros

Carepatron is streamlined in such a way that makes it a breeze for a holistic care practitioner like myself. Am really thankful to have found a service like Carepatron. Prior, I tried other services like SimplePractice and Theraplatform and always found something missing. So grateful to have found Carepatron

Cons

It would be helpful to have services and products separate for more streamlined invoicing that is more specific

Alternatives considered

[WebPT](https://www.capterra.com/p/92920/WebPT/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)

Reason for choosing Carepatron

The value for the services offered was much better

Switched from

[TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/)

It was not working for me in a way that was as streamlined

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