# Page 5 | Carepatron Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Carepatron the right Mental Health solution for you? Explore 858 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195467/Care-Patron/reviews --- Carepatron 4.4 (858) [View alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 5 - Reviews of Carepatron ## Showing most helpful reviews Showing 101-125 of 858 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Raechel C. CEO Marriage and Family Therapist Mental Health Care Used the software for: 1-2 years ### "Excited for all the new features in Carepatron" March 20, 2026 5.0 I felt like the notes features, customizability and now having integrated insurance and Ai make CarePatron a top of the line platform. I appreciate that I will be able to afford it for my whole team. Pros I researched many different platforms and ultimately stayed with SimplePractice needing to wait for a few additional features to reach Carepatron. I will be officially switching over to CarePatron for my practice within the next few months. I appreciate the Low cost, the ai feature and the fact that I can add multiple places of service to one platform. Now that Carepatron has integrated insurance and everything I need I am looking forward to moving over! Cons Nothing at the moment. I was very impressed with the platform and am looking forward to making the transition to using it full-time. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Switching from SimplePractice now that Carepatron has all the features I need. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) They keep raising their prices. It breaks the bank every time it renews and there have been times I almost couldn't make payroll. The cost for features that should be integrated in the base cost are unaffordable. Review Source Response from Carepatron March 31, 2026 Hi Raechel, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! LF Leah F. Counselor Health, Wellness and Fitness Used the software for: 1-2 years ### "Started my practice with Carepatron " March 19, 2026 5.0 Overall great, I would recommend it to others and will continue to use it because of the value it has and the affordability. Pros Easy to use, simple to get started, price is very affordable, offers AI transcription, customer support has been helpful and usually quick to respond. I was able to start up my private practice entirely with Carepatron. Cons Some bugs that I have found while in my workflow. Also a bit of a learning curve coming from other EMR’s and learning how to adjust to this. Alternatives considered [Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Carepatron Price, ability to get started, trial period offered. Review Source Response from Carepatron March 24, 2026 Hi Leah, building your entire private practice on Carepatron from the start means a lot to us, thank you! The workflow bugs and adjustment curve coming from other EMRs are fair points. Our onboarding resources at help.carepatron.com can help smooth out some of that transition, and the support team is available live through the help button in your workspace if anything specific comes up. Thanks for the 10/10 and for recommending us! SK Scott K. Speech Pathologist Hospital & Health Care Used the software for: 6-12 months ### "Carepatron = Easy and straightforward" March 19, 2026 4.0 I continue to use Carepatron for my online business. I like the ease of access from desktop and mobile app. The telehealth space was good to use as well. The only negatives would be the limited cloud storage and no automatic email reminders for appointments. his has meant I don't store my case notes on Carepatron and need to personally remind all of my patients with a link to their session. Pros The app and desktop site was easy to use and had a good flow between booking the appointments and billing at the end. The template settings and implementation was good as well. I used a mixture of provided templates and uploaded my own for consent and assessment forms. Cons I am currently on the free tier of the subscription so I have very limited cloud storage and no automatic email reminders. Alternatives considered [Halaxia](https://www.capterra.com/p/233501/Halaxia/) Reason for choosing Carepatron I used Carepatron as I initially found Halaxy difficult to set up. Review Source Response from Carepatron March 24, 2026 Hi Scott, thank you for the feedback! The storage and automatic email reminders limitations on the free tier are fair points, and we understand how much of a practical difference those make day to day. If your practice grows to the point where upgrading makes sense, both of those are included on paid plans. Our support team is happy to walk you through what's included if that's ever useful. CT Cassie T. Therapist and Owner Mental Health Care Used the software for: 6-12 months ### "Review for Care Patron" March 19, 2026 5.0 Positive experience, I've recommended multiple times to others starting their therapy practice and looking for an affordable EHR with built in integrations. Pros Care Patron is very user friendly and has so many integrations. Easy transition to utilize while starting a business, and customer service is quick and helpful. Cons It's new so there are features that are continuing to come out and get used to. I wish my clients could look at their calendar while on a call without it hanging up. Also looking forward to more payment options outside of stripe. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Cost effectiveness and ease of use, more integrations. Review Source Response from Carepatron March 25, 2026 Hi Cassie, thank you for recommending Carepatron to others and for the kind words! The client calendar hang-up during calls and additional payment options beyond Stripe are both noted and will be going to the product team. Thanks for choosing Carepatron! KB Kate B. Clinical Psychologist Hospital & Health Care Used the software for: 1-2 years ### "It's not "free forever" as advertised but it's decent" March 31, 2026 4.0 I don't think I would have chosen it if I knew it wasn't really free so I feel a bit duped, and the effort to transfer to another platform is prohibitive. That said, I'm generally decently happy with it. Pros It's a good value and generally runs pretty smoothly. I like that pretty much everything is integrated into one platform, including the ability to send documents/messages. Cons That it was advertised as always being free. Of course you quickly run out of space and have to pay. Also that there's no way to automate scoring of questionnaires, and some automated reminders cannot be modified as far as I can tell. Some things are a bit clunky like using note templates. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Because it was falsely advertised as free forever Review Source Response from Carepatron April 7, 2026 Hi Kate, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! WF Walter F. Clinic director and Owner Medical Practice Used the software for: 6-12 months ### "For the money, best system, hands down." March 19, 2026 5.0 My experience has been excellent. The integration was simple and straightforward. And the AI support has been awesome. Pros The simplicity is the best. Easy to understand and get up and running in minutes, not days! After just a few days of working with it, had a great grasp of it. Cons Not as robust on patient communication abilities like mass emails, etc.. While I understand it isn't a CRM system, I do wish it let us communicate and track marketing metrics a little better. Alternatives considered [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Reason for choosing Carepatron Price and simplicity was much better than AthenaOne Switched from [Ecwid](https://www.capterra.com/p/143648/Ecwid/) Didn't need hospital integration, so it is too expensive. Review Source Response from Carepatron March 24, 2026 Hi Walter, best system for the money is high praise, thank you! The mass email and marketing metrics feedback is fair. It's a gap we're aware of, and while it's not a CRM, better patient communication tools is something the team is thinking about. Good to know that's a priority for clinic directors. Thanks for choosing Carepatron! CC Creinthea C. PMHNP Mental Health Care Used the software for: Less than 6 months ### "Cheap, so dealing with it " March 19, 2026 2.0 Poor. But it’s cheap so I deal with it. The customer experience is poor, and I’ve had several issues with the billing, as well as handling insurance factors. It’s not set up to take insurance, and support is constantly needing to be called. The problem is support is also terrible the best part of it is the AI chat. Pros Love cost. But even then, there are hidden cost that they should be more up front about in my opinion. Cons \- always needing to refresh -app had glitches -terrible for insurance users -can’t add practice manager or billet without same fee as provider -poor response times from customer service Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron It had a lower cost initially, but that cost has started to creep up Switched from [PracticeQ](https://www.capterra.com/p/10013530/PracticeQ/) It was cheaper. But I am regretting that decision. Review Source Response from Carepatron March 24, 2026 Hi Creinthea, thank you for the honest feedback and we're sorry the experience has fallen short. The billing issues, insurance limitations, pricing transparency, and support response times are all fair and serious concerns. We hear you and these will be going to the product and support teams. We'd like the chance to make this right if you're open to it. Please reach out through the help button in your workspace and we'll do our best to address what you've been experiencing directly. CH Callie H. Speech-language pathologist Hospital & Health Care Used the software for: 6-12 months ### "Would highly recommend for sole practitioners starting a business! " March 31, 2026 5.0 Carepatron made it so easy for me to start my myofunctional and speech therapy private practice. It is intuitive and the customer support is always helpful. I loved that I could start with the free version, and then upgrade as my practice grew. It continues to serve me well, and I am grateful for such an awesome practice management software! Pros The price point works well for my business. I loved that I was able to start with the free version, and then upgrade each quarter as my business grew. I also love how easy it is to use - very intuitive! Cons I haven't really figured out the reporting features. I tried to export billing data at the end of the year and found it hard to interpret. Part of that is because of the way I bill. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Carepatron I chose Carepatron because I could start with a free version. I couldn't believe that this was an option! I've since upgraded as my practice has grown. Review Source Response from Carepatron April 8, 2026 Hi Callie, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! RM Ronni M. Counselor and Coach Professional Training & Coaching Used the software for: 6-12 months ### "Carepatron Horror Show" March 26, 2026 3.0 It has not been my favorite platform and has taken patience to use the platform. It has caused some inconvenience for my clients. However, it seems to be better. Pros The platform offers me the opportunity to manage my own schedule, notes and billing all in one setting. Cons The meeting with clients via video is challenging. See below. 1. Currently, I have had clients audio not work and have to use our phones to talk. 2. When sharing my screen, I cannot always see the client or they cannot see me. 3. Recently, both the client and I have had trouble connecting with the platform. It periodically is a problem. 4. There is no waiting room for the client to wait before being admitted to the session. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/) My company made the decision. I did not have input. Review Source Response from Carepatron April 2, 2026 Hi Ronni, we appreciate you sharing this. We understand how frustrating video issues can be, especially when they affect your clients' experience. Your specific feedback on audio, screen sharing, connectivity, and the need for a waiting room feature has been passed along to our product team. MJ Mikayla J. Counsellor Mental Health Care Used the software for: 2+ years ### "Great software for counsellors! " March 19, 2026 4.0 Pros Super user friendly to use, helps me organise my weekly appointments (both in person and online), great to have the Telehealth feature at no extra cost. Cons At times when they are updating the software there can be small glitches. However these are quickly resolved and customer support is efficient. Alternatives considered [Zanda](https://www.capterra.com/p/180530/Power-Diary/) Reason for choosing Carepatron Price point being better, as I am a solo practitioner I don’t need to many features. Review Source Response from Carepatron March 25, 2026 Hi Mikayla, thank you for the kind words and for sticking with us for over two years! We'll keep working to minimise those update-related glitches. Thanks for choosing Carepatron! LM Logan M. Clinic Director Mental Health Care Used the software for: 1-2 years ### "Preferred Practice Management Solution" March 24, 2026 5.0 Carepatron makes it easy for us to deliver high quality assessment, counselling, and therapy services by automating the bulk of admin, from schedule and appointment management to client file organization and meeting reminders. Pros Carepatron offers a smooth system and excellent support at a reasonable price, which lets our team focus on providing the best services to our clients. Cons Carepatron makes continuous improvements to it's systems, which can also sometimes cause hiccups as things change. Fortunately, they are very responsive to issues. Review Source TH Terry H. Medical Exercise Specialist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good services and has what i need for my practice in terms of client management" March 29, 2026 4.0 Good management features and customer service are great. I have enjoyed using it so far and clients ae not reporting any difficulties. Pros Ability to make forms the way I want to, and they deal with your problems promptly. I like th e AI feature for reading forms and letters Cons No document database for Admin/practitioners, but there are for their clients. Would like to upload protocols for medical conditions for review when assessing a client. The Calendar has a little blandness to it. Alternatives considered [Practice Better](https://www.capterra.com/p/159263/Better/) Reason for choosing Carepatron Didn't like PB layout, and I think Carepatrons is better and user-friendly Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) Didn't like the layout as much as the layout on Carepatron Review Source Response from Carepatron April 13, 2026 Hi Terry, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! CE Cherell E. CEO Medical Practice Used the software for: 6-12 months ### "I Love It!" March 30, 2026 5.0 My overall experience has been good and affordable. Everything I need is here. I love the new update so far. Sending forms and documents once a new client is added has saved me so much time. Pros Its easy to use, the appointment and patient management works good. I love how my patients can log in and see results. Cons I will like to set up different auto emails for different services. Each patient doesn't get the same paperwork or forms. Also some kind of landing pages for services would be great. Alternatives considered [High Level Software](https://www.capterra.com/p/238251/High-Level-Software/) Reason for choosing Carepatron I found Carepatron before High Level. Plus Carepatron is more affordable. I only wanted high-level because of the social media and landing page build. Switched from [HoneyBook](https://www.capterra.com/p/162588/HoneyBook/) It was easier to use and had the features I needed. Review Source Response from Carepatron April 13, 2026 Hi Cherell, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! AM Amy M. Care Manager Hospital & Health Care Used the software for: 1-2 years ### "Good for My Small Business" April 1, 2026 4.0 I find it good for my small business as it meets a lot of basic needs and I can develop my own templates and forms. Pros I do like the flexible nature of the program and creating my forms and sending them through portal. I also like the personal page and inbox feature for tracking emails. Cons I would like to have a itemized billing option in the invoice section. I also would like better support and access to customer service Alternatives considered [My Junna](https://www.capterra.com/p/178861/Junna-Care/) Reason for choosing Carepatron It can be managed and intuitive and you can modify templates and facesheet. Switched from [Panacea](https://www.capterra.com/p/149539/Panacea/) Too new and not ready for launch and too time consuming. Review Source Response from Carepatron April 8, 2026 Hi Amy, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! RP Roseann P. Therapist Health, Wellness and Fitness Used the software for: 6-12 months ### "Its ok - room for improvement" March 31, 2026 4.0 Just ok -I feel there are still glitches to work out. still not as smooth an experience for me as Simple Practice was. Pros Apparently there is no AI machine learning off our notes, generally easy to learn. The team seems genuinely interested in improving the system. Cons There are interface issues that are annoying. Too many pop up windows, don't want to have to deselect the emoji reactions. Wish there was the option to touch up appearance. Continues to ask for me to update the app even though I try to, it glitches when I try to resize the screen. Should be able to change appointment to repeat once set, things like that. Mostly interface is a bit clumsy. Switched from [Jane](https://www.capterra.com/p/178984/Jane-App/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Privacy concerns and AI machine learning, Review Source Response from Carepatron April 8, 2026 Hi Roseann, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! JB Jacqui B. Owner Mental Health Care Used the software for: 1-2 years ### "Great ehr if you love smooth and seamless " March 19, 2026 5.0 Super convenient and user friendly. I have it for two separate companies- one mental health focus, one medical focus, and works effortlessly for both Pros Great ehr. The ability to customize almost every piece is fantastic. Customer service is great too!! Cons It does get glitchy from time to time but it usually resolved within a couple hours. The ai feature sometimes doesn’t work. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Switch from group practice to my own. Wanted something customizable Review Source Response from Carepatron March 27, 2026 Hi Jacqui, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! PD Patti D. Scheduling, intakes, invoicing and accepting payments Mental Health Care Used the software for: 6-12 months ### "Some things are great, but working in administration, the invoicing could be improved." March 24, 2026 3.0 I work administration and I am not a counselor. I work 32 hours a week, scheduling and invoicing. The invoicing and accepting payments is not as clear as the app that we were previously using. Pros I like the way that the superbills are set up now. It is much easier to do them at this time. Thank you. Cons I do not like the invoicing or accepting of payments. There isn't a way to do partial payments. And when we do a credit adjustment, there is a section to state reason for adjustment. The reason is not recorded anywhere that I can find it, after entering the reason. Switched from [TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) We were trying to keep our budget down . Review Source Response from Carepatron March 26, 2026 Hi Patti, thank you for the feedback and glad the superbill improvements have been a positive change. These are all valid gaps, especially for someone working in admin full time. These will be going to the product team. If it would help to walk through the current invoicing workflow, our support team is available through the help button in your workspace. MN Morgan N. Therapist Mental Health Care Used the software for: 1-2 years ### "Great EHR and reasonably priced" March 19, 2026 5.0 This is my first independent EHR and I enjoy the ease of use, value for the money and the fact that I can bill through stripe through the platform. They have recently launched insurance billing as well which is a huge plus! Pros This is a solid EHR with customizable templates and value for the money. The stripe integration in excellent and I have had several customized templates made that have worked well. Cons There were a few bugs as it was a new EHR but things have improved a lot. There are times that you need to reload the app due to updates but it’s not a major issue. Review Source Response from Carepatron March 31, 2026 Hi Morgan, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! AE Ashley E. Certified Herbalist and Pelvic Steam Therapist Alternative Medicine Used the software for: Less than 6 months ### "Carepatron does the job " March 19, 2026 3.0 Carepatron is valuable and for the pricing it gets the job done. I’m happy with the features and functionality that it currently offers. Pros I enjoy the access to features and the way the layout is easy to maneuver and understand. There are easy ways and shortcuts to access quick and handy client information. The branding is also a nice touch along with the professional emails that are creating when communicating with clients. Cons The options for scheduling or building out programs, packages or payment plans are either not available or lots of extra steps to create. Being in the United States there seems to be issues connecting timely for customer service or onboarding calls. Clients have reported issues signing up for the portal or not receiving paperwork. Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) I moved from a larger practice down to a smaller practice so price was a factor Review Source Response from Carepatron March 24, 2026 Hi Ashley, thank you for the feedback! The gaps around packages, payment plans, scheduling complexity, US-based support timing, and client portal signup issues are all noted and will be going to the product team. The portal signup issue in particular is worth raising directly through the help button in your workspace so we can look into what your clients are experiencing. Thanks for choosing Carepatron! VG Vanessa G. Mental health therapist Mental Health Care Used the software for: 6-12 months ### "Great when it works" March 19, 2026 3.0 I liked it a lot at first, but with the tech issues I've been having lately, I am considering leaving. Pros I like the highly customizable user interface. I like the sharing screen feature on virtual sessions. I like the automated reminders that are sent and how much control I have over workflows. Cons I have recently been having significant issues on the virtual platform. Very slow load times or terrible connection, on both myself and client's ends. This has led me on occasion to use another video platform, which completely defeats the purpose of paying for Carepatron. Just yesterday my mic kept disconnecting at the start of a session, for no reason. I use another platform for another practice I'm a part of, and on days where I have issues with Carepatron, I do not have any issues on the other platform, which demonstrates it is not a connectivity or device issue, it is a Carepatron issue. I have also had issues in the past where I am creating intake forms and the changes I make do not save, so I have what looks like a bunch of typos. Review Source Response from Carepatron March 24, 2026 Hi Vanessa, thank you for being honest here and we're sorry to hear things have deteriorated recently. The issues you're describing are serious and we want to get to the bottom of this. Please reach out through the help button in your workspace so our team can investigate what's happening on your account. We would really like the chance to turn this around before you make a decision. Thank you. AG Angie G. Founder and therapist Mental Health Care Used the software for: Less than 6 months ### "Not perfect, but does what I need!" March 22, 2026 4.0 In general, I like Carepatron. Right now, it is serving my needs. I will be interested to see what changes they make as the platform grows. Pros I love all community templates and the ability to make your own. I also love that it has the capability to run groups and produce AI notes for groups where most only offer it for individual sessions. Cons I wish it had some things automatically built in as the customization can become overwhelming. I also do not like when you print off anything, it takes a lot of pages because the lines are so spread out. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Jane](https://www.capterra.com/p/178984/Jane-App/)[TheraNest](https://www.capterra.com/p/130400/TheraNest-Mental-Health/) Reason for choosing Carepatron The price was a huge factor, its capability to parge groups and events, and customize my templates. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice was much more expensive and didnt have the group capacity I needed. Review Source Response from Carepatron March 31, 2026 Hi Angie, thank you for taking the time to leave a review! These suggestions are noted and will be raised with the product team. Thanks for choosing Carepatron! SN Sam N. SLP Medical Practice Used the software for: 1-2 years ### "CP is a great EMR" March 19, 2026 5.0 I have really enjoyed the product so far! It is easy to use and my clients enjoy it, too. I continue to look forward to new additions/updates Pros I have enjoyed the price point of the product, the unlimited storage, and the customer service. Also love the "look" Cons Something that has been troublesome for me is the inability to add minors under a parent's name, and also that the parent's name is attached/fixed to the minor's name so we don't have to scroll through and add a parent's name for billing/invoicing. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) they increased prices and it didn't seem fair for what they were offering Review Source Response from Carepatron March 24, 2026 Hi Sam, thank you so much and really glad you and your clients have been enjoying the experience! The minor/parent linking for billing and invoicing is a very practical gap, especially for SLPs working with pediatric clients. This will be passed along to the product team. Thanks for choosing Carepatron and for the great rating! PP Persefoni P. Psychologist Mental Health Care Used the software for: 2+ years ### "please make improvements on fundamental things" March 19, 2026 2.0 I am actively looking for a platform to change. Carepatron is easy to use but lacks in a lot of things Pros the price, and that I get fast replies when I ask for help. Even though the help answers are quite generic, the response time is good. Cons cannot customize the messages to the clients: send invoices, reminders, etc. Cannot manually send a reminder of an appointment Sometimes appointments don't show up on clients calendars And the worst: cannot download multiple invoices at once Review Source Response from Carepatron March 24, 2026 Hi Persefoni, thank you for the honest feedback and for sticking with us for over two years. The gaps around message customization, manual reminders, calendar sync reliability, and bulk invoice downloads are all valid and we understand how frustrating these are in day-to-day use. These will be going to the product team. We'd genuinely like the chance to keep you, so if you're open to it, please reach out through the help button in your workspace and we can look into what's possible for your specific needs. AO Anna O. Psychologist Mental Health Care Used the software for: 6-12 months ### "Time Saver" March 27, 2026 5.0 It's made entering into private practice much easier than it could have been. The fact it feels all-in-one is a huge plus. Pros Carepatron makes everything easy as it feels like an all-in-one platform. I like the ability to use AI for telehealth transcriptions and drafting of clinical notes. Cons The appointment reminders do not seem to work by SMS though they do work via email. I've noticed that after updating the wording of the reminders, this hasn't actually changed the email that is sent out (yet). I would like to see more clarity from Carepatron, for examples articles and guidance for practitioners, about data storage, safety and compliance. I was able to find information that was satisfactory but it was not easy to locate. Alternatives considered [Heidi](https://www.capterra.com/p/10017474/Heidi/)[Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Carepatron Ease and number of features. As well as cost. Review Source Response from Carepatron April 13, 2026 Hi Anna, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! ME Moriah E. mental health therapist Mental Health Care Used the software for: 6-12 months ### "Carepatron review from LCSW virtual therapist" March 26, 2026 3.0 Carepatron has been a helpful platform in my work, especially for managing notes, scheduling, and keeping everything organized in one place. It definitely improves efficiency and helps streamline day-to-day tasks. That said, the simplicity could use some work, as parts of the system can feel a bit clunky or less intuitive than expected. There are also occasional glitches. Overall, it’s a solid tool that supports organization and professionalism, with some room for improvement. Pros keeping everything organized in one place. The AI note-taking feature and appointment settings have been especially good and have made day-to-day tasks more efficient. That said, the simplicity could use some work, as parts of the system can feel a bit clunky or less intuitive than expected, and there are occasional glitches. Overall, it’s a solid tool that supports organization and professionalism, with some room for improvement. Cons sometimes the quality of video is not good for virtual appointments. I have difficulty with session links working for clients. Review Source Response from Carepatron April 2, 2026 Hi Moriah, glad to hear the AI note-taking and scheduling have been helping streamline your day-to-day. We've noted your feedback on video quality and session link reliability, and have shared it with our product team. Thank you for the balanced and thoughtful review. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.