# Page 6 | Carepatron Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 6 - Is Carepatron the right Mental Health solution for you? Explore 858 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195467/Care-Patron/reviews --- Carepatron 4.4 (858) [View alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 6 - Reviews of Carepatron ## Showing most helpful reviews Showing 126-150 of 858 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SK Stacy K. Psychologist Mental Health Care Used the software for: 6-12 months ### "Good value and gets job done if you want to save money, not the most intuitive to use" March 19, 2026 4.0 Pros Cost beats other platforms by a lot, customer support is friendly, gets the job done in storing patient records which is my primary need for an EHR. Cons Not the most intuitive to use -- weird issues with sending paperwork at times and clients not able to fill it out. Also wish they would release an option to put in couple therapy clients more officially so we don't need to create two individual files and a couples file and link them all together. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Simple Practice was getting too expensive Review Source Response from Carepatron March 24, 2026 Hi Stacy, thank you for the honest feedback! The paperwork sending issues and the couples therapy workflow are both noted and raised to the team. If the paperwork issue is still happening, our support team can help troubleshoot through the help button in your workspace. Thanks for choosing Carepatron! CD Carissa D. Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "RD happy with Carepatron " March 27, 2026 5.0 Honestly, I've tried a few products and I'm really happy with Carepatron. I find it easy to use. My clients find it easy. I would recommend it to other health professionals. Pros Value for money is a big one for me. I also am glad it holds appointments and reminders. AI note taking for patient records is saving time is amazing and that's it's included! Love how it connects to my Gmail to keep my other job, personal life and business from overlapping. Cons Some of the forms look cheap. Especially when the client is filling out a form that is public. I wonder if we could make it look a bit more high quality - so represent my services 😄 I would also be great if it could have integrations with health apps.. some how! Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Carepatron Price and I felt it was too clinical and didn't fit with my personality. Switched from [Practice Better](https://www.capterra.com/p/159263/Better/) Pricing and not an options for french like there is for Carepatron. Even though it it did have the integrated food journal and tracking component. Review Source DMW Dr Missy W. Director and Senior Clinical Psychologist Mental Health Care Used the software for: 2+ years ### "Easy to use all-in-one software for psychologists" April 1, 2026 5.0 Easy to use, it's always improving and I appreciate the excellent customer service and support. It has made it easy to grow the clinic and add team members. Pros Easy to use and great value for money. I also appreciate the excellent customer service when there have been issues. Cons What I really need is to be able to set services to specific clinicians so they are not seeing all the services that a clinic offer (only the ones they offer) so it's not confusing for them when booking and invoicing Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reason for choosing Carepatron Easy to use and easy to set up as an administrator Review Source Response from Carepatron April 8, 2026 Hi Dr. Missy, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! AP Anisha P. Ayurvedic Practioner and Physical Therapist Alternative Medicine Used the software for: Less than 6 months ### "Thankful for Carepatron " March 24, 2026 5.0 I am very happy with my experience with Carepatron. The customer service is amazing and even the AI bot can answer most of my general questions in a very detailed, easy to follow way. The appointment reminders that are send out to my patients automatically have streamlined my business needs immensely. Patient records are easy to manage and go through. It is an amazing value for the money. Very impressed. Pros Carepatron is streamlined in such a way that makes it a breeze for a holistic care practitioner like myself. Am really thankful to have found a service like Carepatron. Prior, I tried other services like SimplePractice and Theraplatform and always found something missing. So grateful to have found Carepatron Cons It would be helpful to have services and products separate for more streamlined invoicing that is more specific Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron The value for the services offered was much better Switched from [TheraPlatform](https://www.capterra.com/p/203711/TheraPlatform/) It was not working for me in a way that was as streamlined Review Source AV Abigail V. Psychotherapist Owner Mental Health Care Used the software for: 6-12 months ### "Easy! Simple! Best Price! " March 19, 2026 5.0 Super easy compared to so many others I have tried literally the most popular ones the few ones even my clients like it Pros The price and ease of use, super easy oh an importing my template and automate formatting that’s chefs kiss! Cons I couldn’t bill insurance but now I can so that’s fixed! I had a poor customer experience once but wasn’t a big deal. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing Carepatron The fictional part just didn’t compare this was super easy Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) The ease of use super helpful and template import feature inbox imports and price Review Source Response from Carepatron March 31, 2026 Hi Abigail, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! GM Girlie M. Consultant Psychiatrist Health, Wellness and Fitness Used the software for: 1-2 years ### "Execellent EMR app" April 27, 2026 5.0 It has made my practice so much easier; I can focus on fully being present with my patients. I recommend it to my colleagues and friends. Pros I love that you can tailor it to what demographics you need. The AI transcriber is really helpful. It also has its own virtual platform that is seamless for online clinic. Cons In my case, i wish it can incorporate pay wallets using QR codes, because this is more applicable in my location Review Source Response from Carepatron May 14, 2026 Thank you so much for this wonderful and thoughtful review! 🙏 We're thrilled to hear that the demographic customization, AI transcriber, and virtual platform have made such a meaningful difference in your practice; and that you're able to stay fully present with your patients. That's exactly what we build for. Your feedback about QR code payment wallets is genuinely valuable. We understand how important that is for your location, and we'll be sure to pass this along to our product team as we continue to expand payment options. Thank you for recommending us to your colleagues and friends, it means the world to us. JK Jennifer K. Owner Mental Health Care Used the software for: 1-2 years ### "Positive Overall Experience " March 19, 2026 5.0 The overall experience with Carepatron is very positive. From note taking, to taking payments it’s been easy to access and use. Pros Value, ease of use, appointment management, customer support. The clinical staff values the transcription ability with note generation. Cons There are a Lack of Reports to run, initial onboarding training , some glitches with group video calls. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing Carepatron Price and features available, most notable the ability to take payment, start a video session, in the same product. Switched from [ClinicSource](https://www.capterra.com/p/109730/ClinicSource/) The features available were not supporting the per month cost. Review Source Response from Carepatron March 27, 2026 Hi Jennifer, thank you for taking the time to leave a review! Your feedback is noted and will be raised to the product team. Thanks for choosing Carepatron! AS Anooshy S. Psychotherapist Mental Health Care Used the software for: 1-2 years ### "Carepatron " March 24, 2026 5.0 I enjoy using Carepatron, I find it easy to navigate and understand. It is very user friendly. Allows you to link email accounts and conduct calling right through the interface. Pros Carepatron is easy to use and navigate through when setting up appointments and meeting with clients. If there are ever any bugs or issues they are resolved quickly and the support team is amazing at helping address and concerns. Cons Sometimes there are some challenges from clients in terms of filling out forms and templates. But no major concerns. Review Source LW LAUREN W. Licensed Professional Counselor Mental Health Care Used the software for: 6-12 months ### "Satisfied customer" March 19, 2026 4.0 My overall experience has been good. I like that the platform continues to add new features. I plan to continue using this platform for and I'm excited to see what is in store for the future. Pros It is a great value. I get the the use of a HIPAA compliant EHR that doesn't break the bank. That is very important when starting your own practice. The fact that you get a scribe is a huge plus. I also love the other options such as templates and messaging which makes it easy to send information back and forth tomy clients. Cons It is not as user friendly as I would like. I'm sure there are other functions that I am not using because I haven't been able to get figure it out. It would be great to get a notification when a client sends a message in the portal. Alternatives considered [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron It was a better offer and it offered AI for a much more reasonable price Switched from [Upheal](https://www.capterra.com/p/10019262/Upheal/) It was too expensive and it didn't offer nearly as many features Review Source Response from Carepatron March 25, 2026 Hi Lauren, thank you and glad Carepatron has been a good fit for starting your practice! Portal message notifications and overall navigation improvements are both noted and will be going to the product team. Our help centre and support team are also accessible within your workspace if you want to explore features you haven't gotten to yet. Thanks for choosing Carepatron! SB Sarah B. Osteopath and acupuncture Medical Practice Used the software for: 6-12 months ### "amazing! every practitioner should use" March 23, 2026 5.0 great, i really have no complaints, they are really so good and very good with taking care of their customers Pros The help service is great, if you have any issues you have a great live agent who gets things done very quickly. The system is super easy to use and the voice AI transcribing is really handy for notes. The price is super good, much cheaper than other brands and yet better. Easy to manage appointments and it sends appointment reminders regularly so clients cant miss it. easy to store patient records and import them from another app. Cons the workflow isn't fully updated yet, so have to do things manually. otherwise there isn't really any issues Switched from [Zanda](https://www.capterra.com/p/180530/Power-Diary/) this was waaay better and love ai feature Review Source Response from Carepatron March 31, 2026 Hi Sarah, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! BA Brian A. Staff Counselor Civic & Social Organization Used the software for: Less than 6 months ### "Carepatron, its great for those that know exactly what they want in an EHR." March 24, 2026 4.0 I've used many EHRs through the last couple of years and I must say this one is my favorite. The low cost and customizability make this EXACTLY what I'm looking for. Pros The templates offered by the community are incredibly valuable! Having a quick and easy way to access these materials for clients has made my job much easier. Plus the incredible talent of the community shines through with the ability to share content. Cons I'm not a huge fan of the current state of AI usage in the platform. For notes rewrite is serves ok in help but the note transcribe and automatic notes rarely work correctly. But i do understand that this is an emerging technology that will only get better. I like the idea but the implementation still lacks a bit. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[Sessions Health](https://www.capterra.com/p/10002269/Sessions-Health/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Price and customizability. The ability to shape it to what I need is exactly what I was looking for. Review Source TC Tara C. Counselor Mental Health Care Used the software for: 6-12 months ### "Great for schools! " March 19, 2026 5.0 Very good! Easy to learn and implement and teach my team. I like that we can easily add or subtract team members as we have interns who fluctuate during the year, but the goal was that we can see records of all clients and Carepatron does that! Pros Carepatron is exactly what we were looking for as school counselors looking to take our records digitally. It is so easy to use and learn and is simple to add interns over time. It lets us create our own custom session notes and also has great templates. We only use a fraction of what Carepatron offers as we are a school, but the value we get from what we pay is so worth it. Cons Nothing this is what I've been searching for using in my school. Maybe it would be nice to be able to download all client notes/documents into one file instead of individually downloading if someone requests full records. Review Source Response from Carepatron March 24, 2026 Hi Tara, thank you so much! It's really great to hear Carepatron has been such a good fit for a school counseling setting! The bulk download for client records is a great practical suggestion, especially when full records are requested, and we've passed that along to the product team. JM Jessica M. Board Certified Behavior Analyst Mental Health Care Used the software for: 1-2 years ### "Amazing platform for my small practice" April 15, 2026 5.0 I am very happy use Carepatron and recommend it to other providers frequently. For my small practice, it is just what I need. Pros The platform is easy to use for me and for my clients and the price for what it offers seems unbeatable. The chat support feature usually answers my question. Scheduling appointments is easy and I like that it gives my clients text and email reminders. I also really appreciate how it streamlines intakes, session notes, and billing. The AI features and video call feature are also very useful. Cons Carepatron is missing some features that would make it a perfect all-in-one resource, including expense tracking and creating end of year reports on total income and broken down by clients. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Price, ease of use, features included in the platform Review Source Response from Carepatron April 22, 2026 Hi Jesicca, thank you for taking the time to leave a review! This is noted, and we'll make sure to pass this feedback to our team. Thank you for choosing Carepatron! AF Aaron F. APRN Medical Practice Used the software for: 1-2 years ### "Peak Performance Health" April 3, 2026 4.0 4 stars, I like the system overall. I think you guys are doing great and continue to be innovative and grow the EHR system which I like. Pros The AI documentation I like the user friendly look The system design is great I like the calendar and how it is user friendly Cons The video clichĂ©s when I'm on calls and if I go off the screen on the phone it stops the AI documentation Unable to set up auto text and emails to patients Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication. Alternatives considered [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reason for choosing Carepatron The price was around my budget and I liked how easy it was to use. Review Source Response from Carepatron April 7, 2026 Hi Aaron, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! SB Sabrina B. CCS Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Carepatron Review - Custom Notes and Customer Experience" March 24, 2026 4.0 We have been using Carepatron since December 2025 and have had a great experience. The custom notes feature works very well and is easy to tailor to our needs. The platform also offers a wide range of resources, assessments, and tools for providers to use. Customer support has been excellent, and it’s clear they truly value the customer experience. Pros Carepatron is very easy to use and to learn. We were able to customize it to our business needs. Contacting customer support has always been easy and quick response. Cons We are primarily looking for a simple platform to create and store custom notes. At this time, we do not need features like billing or appointment reminders, so the cost feels high relative to our needs. One major concern is that user permission settings are only available at the top-tier pricing level. Due to confidentiality requirements, we believe permission controls should be included at all subscription levels. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing Carepatron We currently use this in our outpatient setting and love it but at the time they did not have custom notes. Review Source Response from Carepatron March 31, 2026 Hi Sabrina, thank you for taking the time to leave a review! This feedback is noted and will be raised with the product team. Thanks for choosing Carepatron! HM Heather M. occupational therapist business owner Hospital & Health Care Used the software for: 6-12 months ### "Affordable option for a small business." March 19, 2026 5.0 I've had a largely positive experience overall. My business is part-time with only a handful of clients. Therefore I needed a less expensive EMR option. Carepatron has provided a reasonably priced product that does all I need it to do. If I grow in size I have the option to upgrade for more extensive services. Representatives have also been very responsive to my concerns. Pros An affordable option for a small therapy business. Customer care has been great. Calendar is easy to use. Cons More expensive companies do have a larger inventory of interactive templates for notes and evaluations. I'm unable to see other therapists' schedules on my phone, so I have to go to my computer for that information. Alternatives considered [WebPT](https://www.capterra.com/p/92920/WebPT/) Reason for choosing Carepatron I needed a low cost program due to small number of clients Review Source Response from Carepatron March 23, 2026 Hi Heather, thank you for the kind words and for sharing such a thoughtful overview! Really glad Carepatron has been a good fit for your part-time practice, and that the calendar and support have been working well for you. The points on the interactive template depth, and viewing team schedules on mobile are both well taken. We'll pass those along to the product team. And we'll aim to grow with you when the time comes! MT Madeline T. Licensed Professional Counselor Mental Health Care Used the software for: Less than 6 months ### "Overall the Best Out There" March 19, 2026 4.0 Customer service has been great. Overall, it's the best EHR I've used. As they add more features, I know that it will be ideal for my practice. Pros The value is fantastic and they make billing easy. Patient records and documents are automated and easy to read/review with all documents in one place which was a big deal for me in choosing an EHR. Cons I really wish that they had automatic billing, like a setting where it would automatically charge 24 hours before the appointment, for instance. It would also be helpful to easily see somewhere what sessions have not been paid for, even if they haven't been invoiced. I'm concerned that I'll forget to create an invoice and never noticed because it won't be on the "unpaid" list. Switched from [Picnic](https://www.capterra.com/p/153330/Picnic/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/)[CounSol.com](https://www.capterra.com/p/124769/CounSol-com/)[Owl Practice](https://www.capterra.com/p/160519/OwlPractice/) Too expensive, clunky, or user unfriendly. Review Source Response from Carepatron March 24, 2026 Hi Madeline, this means a lot, thank you! Automatic pre-appointment billing and a clearer view of uninvoiced sessions are both really practical billing improvements and will be going into our feedback pipeline. Thanks for choosing Carepatron! TM Theresa M. Psychotherapist, Educational Psychologist Mental Health Care Used the software for: 6-12 months ### "Review for Carepatron" March 27, 2026 4.0 I enjoy it but do wish some improvements could be made. I'd like for clients to also get reminders that have their video link in a text, not just email. Pros I like that Carepatron is easy to use and fairly intuitive. I also like that others can upload templates for people to use. There is also support offered and quick responses. Cons Some templates can look unprofessional when given to clients. Additionally, clients have trouble accessing them and filling forms out. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Reason for choosing Carepatron Mainly, cost was the biggest reason. I also wanted certain features. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Carepatron was less expensive. Simple Practice had some features that I really did not need. Review Source NC Nilsa C. Music Therapist Health, Wellness and Fitness Used the software for: 1-2 years ### "Excellent for single member practices " March 25, 2026 5.0 Overall I love it! I have recommended it to other music therapy business owners due to ease of use and accessibility. Pros I like that the app allowed me to upload my pdf documents and make form templates out of them. I also appreciated the template search function by category. I like how easily I can update the calendar, and being able to communicate securely with my clients. It all gives me peace of mind about staying compliant and protecting client data. Cons Since I don use the billing and insurance side of it, the price is high for me ($29) a month. I mostly use it for documentation and record keeping. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Practice EHR](https://www.capterra.com/p/159036/Practice-EHR/)[Zoho Invoice](https://www.capterra.com/p/163114/Zoho-Invoice/) Reason for choosing Carepatron Ease of use and accessibility. It was also similar to EHR software I’ve used in the past. Review Source JH Jillian H. Licensed Clinical Social Worker Mental Health Care Used the software for: 6-12 months ### "A great overall HIPPA compliant platform" March 19, 2026 5.0 While there are some features I would like I do believe that Carepatron is listening to the feedback and constantly making improvements to add the features providers actually want. I am overall very happy with my experience with Carepatron and don't plan on switching anytime soon. Pros I like that it integrates my emails and calendar making everything HIPPA compliant and all in one place. Customer support has been helpful and they are always quick to respond. I also think it is great value for the price. Cons I wish there was a feature to automate billing for clients as well as a way to keep track of unfinished notes or of invoices that haven't been paid more centrally located. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) SimplePractice was too expensive and justified the cost with too many features that I didn't actually need. Review Source Response from Carepatron March 27, 2026 Hi Jillian, thank you for taking the time to leave a review! Being able to track these is a great suggestion. This is noted and will be raised to the product team. Thanks for choosing Carepatron! BM Brody M. LMT Health, Wellness and Fitness Used the software for: Less than 6 months ### "Keep on rock in’! " March 19, 2026 5.0 My overall experience has been really good. A few hiccups with consistency in data collection but customer support is always helpful Pros Client documentation and tagging, I like the customization of the forms and automated portions. Reminders and what not. I also like the workflow and am excited to get the ability to create my own workflows and looking forward to the two way texting. Cons Payment system. I’d prefer not having to invoice. I have a massage business and being able to charge people and have memberships and a way to track member credits. Switched from [PocketSuite](https://www.capterra.com/p/151558/PocketSuite/) Lack of client database and documentation. And limited laptop or website use. I don’t like working everything from my phone. I prefer web/computer Review Source Response from Carepatron March 24, 2026 Hi Brody, thank you for the kind words and the great rating! The payment system feedback is really specific and useful. Direct charging, membership management, and member credit tracking are meaningful gaps for a massage business and we've passed that along to the product team. Excited for you to get to the two-way texting and custom workflows when those roll out. Thanks for choosing Carepatron! LH Leslie H. Licensed Professional Counselor and Reiki Master Health, Wellness and Fitness Used the software for: 6-12 months ### "Definitely try Carepatron! " March 24, 2026 5.0 I have found it super easy and user friendly to navigate and love that I could create all my own forms using existing templates. The scheduling is easy and although I tend to use Ivy Pay for billing, it seems like it would be very streamlined and helpful should I opt not to. Pros Carepatron has been great for me! I used Simple Practice with my group practice, but it was way too expensive to use as a solo practitioner just starting out. Carepatron is extremely affordable first and foremost and offers all the key features one might need. I love that it has an easy set-up with a huge variety of form templates to use. It offers HIPPA compliant messaging and telehealth, an easy to use scheduling system, easy billing features and AI note taking support. Cons I would love to have an automatic client appointment reminder feature available at all levels of membership. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Carepatron was WAY more affordable and offered most of the same features Review Source SK Sarah K. Speech-Language Pathologist and Owner Hospital & Health Care Used the software for: Less than 6 months ### "Carepatron Review - Pediatric Therapy" March 19, 2026 4.0 Overall, it's been a positive experience related to use and customer service. No significant issues have been present during my time with the system. Pros Quick response from customer service, good value for the money spent. It's been very user friendly and an easy to learn system. Cons I wish there was a better way to upload templates to keep the original format (state required early intervention note); also no easy way to data track. Alternatives considered [Fusion](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/)[SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reason for choosing Carepatron Price was the number one factor in my decision. Review Source Response from Carepatron March 24, 2026 Hi Sarah, thank you for the 8/10 and for sharing your experience! The template formatting issue is a real one, especially when state-required forms like early intervention notes need to retain their original layout. And better data tracking is a fair gap for a pediatric therapy setting. Both are noted for the product team. Thanks for choosing Carepatron! HB Heather B. Integrated Health Practitioner and Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Exceptional Service, a couple of tech glitches" March 28, 2026 4.0 The support team are second to none! If you message the help desk, they are on it!!! Really appreciate that! Any question, and problem - they answer almost immediately! It's really really great! Pros Definitely value for money. About 1/3 price of Timely (which is the main reason I switched!). Also, suits my one-employee business well - I didn't need all of the added extras with Timely that I wasn't using. Great for a sole trader. Cons I have been having a few glitches with customers not receiving their reminder texts. The support team is fantastic, and they are running all of the diagnostics, but it is still frustrating. Switched from [Timely](https://www.capterra.com/p/142756/Timely/) Financial - Carepatron was 1/3 the price, and seemed to suit a sole-trader business better Review Source Response from Carepatron April 13, 2026 Hi Heather, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! KH Katie H. Therapist Mental Health Care Used the software for: 6-12 months ### "Five stars " March 19, 2026 5.0 The overall experience has been positive as I'm just starting out on my own in private practice and am having to figure out things on my own Pros I love the price for the subscription and how the support team responds to my questions in a timely manner Cons I'm not sure how to send appointment reminders to my clients a day or two in advance and would like to know how to do that Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) Reason for choosing Carepatron It had good reviews and the price was excellent for someone starting their own business and not bringing in any income Review Source Response from Carepatron March 31, 2026 Hi Katie, thank you for taking the time to leave a review and for the kind words! It means a lot to the whole team. Thanks for choosing Carepatron! 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