# Carepatron Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Carepatron Software - reviews, pricing plans, popular comparisons to other Mental Health products and more. Source: https://www.capterra.com/p/195467/Care-Patron --- # Carepatron Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 7, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Carepatron ## What is Carepatron? Carepatron is a beautiful, easy, and affordable practice management software built for healthcare teams and the people they serve. Whether you’re a solo practitioner or part of a team, Carepatron helps you run your practice seamlessly with online booking, health records, tasks, notes, chat, video, AI, and more—all in one place. With easy customization in just a few clicks, Carepatron empowers practices of every size to deliver services more efficiently, save time, and achieve better outcomes. ## What is Carepatron used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Appointment Scheduling](https://www.capterra.com/appointment-scheduling-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Top alternative Featured Overall rating Based on 838 user reviews Reviews sentiment Positive 90% Neutral 8% Negative 2% Pros & cons Streamlined usability for tasks Intuitive and integrated interface Frequent technical glitches encountered Starting price $23 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Carepatron?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.carepatron.com/&name=Carepatron) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Carepatron 4.4 (838) VS. [4.6 (2,822)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price $23 Flat Rate Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (835) Ease Of Use 4.4 (526) Value For Money 4.6 (763) Value For Money 4.3 (407) Customer Service 4.5 (740) Customer Service 4.4 (481) ## Carepatron alternatives [4.4 (1,029)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (828)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.8 (492)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.7 (955)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195467/Care-Patron/alternatives/) ## Who uses Carepatron? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined usability for tasks 96% positive reviews out of 99 Most reviewers indicate ease of use allows quick task management, organization, and efficient business operations. Ka L Director, 1 employee. "I appreciate how Carepatron has made it easy for me to manage my tasks efficiently and stay organized." Frequent technical glitches encountered 48% negative reviews out of 56 Some users report bugs, system glitches, and slow performance disrupt workflow and require inconvenient workarounds. Luis B Psychologist, 1 employee. "The tool has a good proposal, but it's very buggy and the support is very slow to resolve the issues raised." Intuitive and integrated interface 96% positive reviews out of 54 Most users comment the user interface is intuitive, visually clear, and integrates essential tools for daily work. Kymmberlee C CEO, 1 employee. "What I liked most is the way Carepatron seamlessly integrated everything (and I mean everything) you could ever need into an interface that is just so user friendly." Effortless system navigation experience 95% positive reviews out of 40 Most users report navigation is straightforward, making it easy to locate features and complete tasks. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 4.8 (425) 89.88% of 425 reviewers that rated this feature as important or highly important Carepatron offers robust HIPAA compliance, giving you confidence that client data stays secure and private. Reviewers appreciate the platform’s clear privacy safeguards, legal compliance, and the trust it builds with clients handling sensitive health information. Document Management 4.4 (340) 90.88% of 340 reviewers that rated this feature as important or highly important Carepatron helps you keep all client documents organized, secure, and easily accessible. Reviewers appreciate customizable templates, straightforward uploading, and HIPAA-compliant storage, though some mention a desire for more streamlined templates and easier sharing. Appointment Scheduling 4.6 (320) 87.81% of 320 reviewers that rated this feature as important or highly important You get easy-to-use appointment scheduling that integrates with calendars and supports online booking. Reviewers indicate it’s intuitive and convenient for both staff and clients, but some wish for improved client self-scheduling and fewer glitches. Confirmations/Reminders 4.5 (319) 89.03% of 319 reviewers that rated this feature as important or highly important With automated confirmations and reminders, you help clients remember appointments and reduce no-shows. Users think customizable email and SMS reminders are valuable, though some wish for more message editing options and occasional improvements in reliability. Charting 4.4 (170) 76.47% of 170 reviewers that rated this feature as important or highly important This capability lets you efficiently create, customize, and manage notes and templates for client records. Some users say charting is easy and time-saving, while others wish for more automation, dedicated documentation spaces, and improved template options. Calendar Management 4.5 (330) 89.09% of 330 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Carepatron 112 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling You get easy-to-use appointment scheduling that integrates with calendars and supports online booking. Reviewers indicate it’s intuitive and convenient for both staff and clients, but some wish for improved client self-scheduling and fewer glitches. Creation, administration, and evaluation of assessments or tests Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage the treatment plan and coordination between care providers and patients with special health care needs This capability lets you efficiently create, customize, and manage notes and templates for client records. Some users say charting is easy and time-saving, while others wish for more automation, dedicated documentation spaces, and improved template options. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Any form of examination or diagnosis performed for the purpose of medical treatment. Automatically generates E/M codes based on information collected during patient charting Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier With automated confirmations and reminders, you help clients remember appointments and reduce no-shows. Users think customizable email and SMS reminders are valuable, though some wish for more message editing options and occasional improvements in reliability. Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Protect sensitive data for digital privacy Tools that provide relevant information at specific times to support judgments and courses of action Carepatron helps you keep all client documents organized, secure, and easily accessible. Reviewers appreciate customizable templates, straightforward uploading, and HIPAA-compliant storage, though some mention a desire for more streamlined templates and easier sharing. Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Reminders sent via email Create and securely store digital patient records Plan an event's time and location Plan events and/or activities Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Serves chiropractic practices Software designed for the healthcare industry Specifically for in-home care services Specifically for long term care providers Intended for medical use such as diagnosis, treatment, and consultation Specifically for nursing homes Designed for the use of occupational therapists Designed specifically for physical therapy practices Store, manage and track all forms in a centralized location Carepatron offers robust HIPAA compliance, giving you confidence that client data stays secure and private. Reviewers appreciate the platform’s clear privacy safeguards, legal compliance, and the trust it builds with clients handling sensitive health information. Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Conduct intake assessments to determine patient health status, medical history, conditions, etc. Checking eligibility of patients for different insurance claims Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Meal and snack planning, scheduling and distribution Manage billing and payments for a healthcare provider Records of patients' medical history Access to patient medication history data Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations For practices with multiple providers Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Book meetings and appointments through a website or digital platform Accept and process online payment transactions Allow communication between the company and patients via messages, SMS, emails, phone, and more Allows medical providers to engage patients in a variety of ways to ensure their health. Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Online portal where patients can access information such as health records, treatment plants, etc. Allows medical providers to conduct surveys with their patients remotely to gauge a patient's health. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Book and manage patient appointments and follow-ups Accept, record, and reconcile financial transactions Track and organize physician schedules and pertinent information Manage physician availability and schedules System of devices or tools that help perform, test and capture patients' diagnostics in real-time Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Active reporting of data and metrics Ability to record, store, update, and retrieve information Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Remotely create and access treatment plans tailored to individual patients based on symptoms Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Reminders sent via SMS/text message Create, manage and track all task activities and progression Track the status and progress of tasks Track and manage the scheduling of tasks Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Connect with meeting participants remotely over video Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (835) 4.3 Based on 835 reviews ## Pricing Value for money 4.6 (763) Free Trial Free Version [View pricing plan details](https://www.capterra.com/p/195467/Care-Patron/pricing/) Free $0.00 It includes: - Telehealth - 1 GB Storage - Client Portal - Automated Billing & Payments - Live Support Essential $23.00 Per User,Per Month It includes: - Automatic Reminders - Two-Way Calendar Sync - Video Waiting Room - Template Import - Priority Support - 5k Tasks - Shortcuts Plus $31.00 Per User,Per Month It includes: - Unlimited AI Credits - Unlimited Storage - Unlimited Tasks - Group Scheduling - Group Video Calls - Shared Inbox - Custom Branding - Mobile App Advanced $36.00 Per User,Per Month It includes: - Manage User Roles & Permissions - 90 Day Data Retention - White Labeling - Google Analytics - Account Manager - Data Import - Customer Success Manager - Billing and Payments Value for money 4.6 (763) 4.6 Based on 763 reviews ## Integrations [ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ FreshBooks](https://www.capterra.com/p/142390/FreshBooks/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Wave](https://www.capterra.com/p/178021/Wave-Apps/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (740) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (740) 4.5 Based on 740 reviews ## User reviews Overall rating 4.4 Based on 838 reviews Filter by rating 5(477) 4(274) 3(68) 2(10) 1(6) Mentioned topic Sorted by most recent HR Haley R. registrar Hospital & Health Care ### "Carepatron" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 5, 2026 Carepatron has really made managing my workflow easier, and I would definitely recommend it to anyone looking for an all-in-one solution. Pros I have to say I’m really impressed with Carepatron. From the moment I started using it, I noticed how intuitive and user-friendly the interface is. Navigating the platform is a breeze, and that makes my day-to-day tasks so much smoother. What I particularly love is how it combines so many features into one seamless platform. The scheduling and note-taking functionalities are perfectly streamlined, saving me a lot of time and effort. Cons I experienced quite a bit of frustration with glitches and lagging. It often made navigating the platform feel disjointed and slow, which disrupted my workflow. I really hope the team can address these technical hiccups because the potential for the software is definitely there. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Karmen B. Owner, Counselor, Coach Mental Health Care ### "Inexpensive Yet Professional" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 April 4, 2026 There was an initial learning curve getting used to the system and setting up all documentation templates, but once you get through that it is very easy to use. Pros It is inexpensive and fairly easy to navigate once you get oriented to it. Billing is incredibly easy and everything appears professional on the client end. Cons Appointment reminders do not automatically go out and have to be manually sent for each session. The system does not create a to do list (i.e. does not prompt you to write progress notes, treatment plans, etc.). Switched from [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) Changed jobs and didn’t want to invest the money in TN. Alternatives considered [TherapyNotes, LLC](https://www.capterra.com/p/118981/TherapyNotes-com/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Carepatron A friend recommended it and it is inexpensive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Karmen, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! NB Nicole B. Senior Director of Operations Health, Wellness and Fitness ### "Easy to Use and Customize" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 3, 2026 Overall Carepatron has been a great tool for our team. It offers the flexibility to capture client care documentation in the manner that meets our business needs, and is very user-friendly in terms of documenting sessions, services and client care. We have also had a great experience working with the Carepatron development team who has been open to our ideas and helped with troubleshooting when needed. This is a great value for the money! Pros Carepatron is a great value for the monty and provides some necessary branding and template configuration controls that we need for team operations. I like the ease of use to facilitate clinician onboarding, and some of the scheduling and service configuration options have worked well for us. Cons We rely heavily on our ability to alert our clinicians when clients have provided high-risk responses to an assessment or questionnaire, and need full access to all client data to properly facilitate program evaluation and outcomes reporting. We would also like to see additional workflow customizations available, as well as the ability to more easily integrate care into other systems used to support client onboarding and post-treatment support. We are using Carepatron for a clinic-based setting, so the option for clinicians to delete some of the templates, clients, etc. isn't ideal. Switched from [Health Cloud](https://www.capterra.com/p/172299/Health-Cloud/) To be able to scale in a cost-effective manner with a platform that had messaging and video capabilities already integrated. Alternatives considered [Qualifacts CareLogic](https://www.capterra.com/p/267145/CareLogic-Enterprise/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Carepatron Price, branding options and custom configuration options. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Nicole, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! AF Aaron F. APRN Medical Practice ### "Peak Performance Health" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 April 3, 2026 4 stars, I like the system overall. I think you guys are doing great and continue to be innovative and grow the EHR system which I like. Pros The AI documentation I like the user friendly look The system design is great I like the calendar and how it is user friendly Cons The video clichés when I'm on calls and if I go off the screen on the phone it stops the AI documentation Unable to set up auto text and emails to patients Unable to auto bill When on a support call, the person was unfamiliar with how to set up the e-prescribe system or if it was capable to prescribe compounding medication. Alternatives considered [Practice Mate](https://www.capterra.com/p/210524/Practice-Mate/) Reasons for choosing Carepatron The price was around my budget and I liked how easy it was to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Aaron, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! RC Ruby C. Occupational Therapist Owner Medical Practice ### "Carepatron for Small OT Clinic" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 3, 2026 its affordability and ease of use, which make it a practical option for managing daily tasks without a steep learning curve. The platform is intuitive and allows me to complete documentation, scheduling, and patient management efficiently. While there are some areas that could be improved, the overall value it provides for the cost and its user-friendly design make it a helpful tool in my practice. Pros it offers great value for the cost while still providing all the essential features I need in one place. The platform is very easy to use, which makes daily tasks more efficient and reduces the time spent navigating complicated systems. Its patient management tools are especially helpful, allowing me to keep everything organized and accessible, from documentation to scheduling. I also appreciate how simple it is to create and customize templates, which saves time and ensures my notes and workflows are tailored to my specific needs. Overall, it helps streamline my practice without adding unnecessary complexity. Cons few workflow limitations that make documentation and administrative tasks more time-consuming than they need to be. For example, goals do not automatically carry over into SOAP notes, which means I have to re-enter or manually reference them each session. When creating intake forms, if I input the child’s name, the signature section defaults to the child rather than the parent, which can be confusing and requires extra steps to correct. I also find it inconvenient that I have to create a separate profile for parents instead of having all relevant information under one unified family profile. The claims submission feature is not very user-friendly, which makes billing more cumbersome than it should be. Additionally, I don’t like that other clinicians in the system can see how much I bill patients, as it raises concerns about privacy and internal boundaries. Switched from [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) switched from simplepractice due to the price as I have more than 2 employees in the team. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Ruby, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! SB Sydney B. Speech-Language Pathologist and Owner Medical Practice ### "Great growing platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 3, 2026 Overall, my experience with Carepatron has been good. I love to see that they are always working to better the platform and are open to suggestions. Pros Carepatron has been just want my small private practices needs. I used it when I was private pay only and then continued to use it when I accepted insurance. The customer support is timely and if they don’t have a feature I ask about, they let me know if it is in the works or will report it to their team for future updates. Cons Some things that may be practice specific for me would be that there isn’t one tab that I can open that’s says these are the dates that need notes for appointments or these are the dates that you haven’t billed for. Instead I have to look at the colander at each individual appointment. I also wish there was a goals section in the client dashboard and these goals would carry over into an AI note template for data tracking. Additionally the AI capabilities are exciting, but could use some work in terms of the process time and wording. Alternatives considered [Jane](https://www.capterra.com/p/178984/Jane-App/) [SimplePractice](https://www.capterra.com/p/130710/SimplePractice/) Reasons for choosing Carepatron I chose because of the price and the all inclusive pricing. I liked that this platform could grow with me and the customer support was great. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Sydney, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. Thanks for choosing Carepatron! DS Diego S. Psicólogo Medical Practice ### "Una plataforma robusta y completa, pero engorrosa en ocasiones." 5.0 Overall Rating 5.0 5.0 Ease of Use 2.0 2.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 2, 2026 Me parece una gran plataforma, muy robusta, hecha para las personas que en su práctica requieran todas las funcionalidades en un solo lugar, sin embargo no la recomendaría para personas que busquen practicidad y agilidad en la plataforma. Mi experiencia fue muy buena y si no hubiera encontrado una alternativa más práctica y enfocada a mi trabajo, no hubiera tenido en conveniente en continuar en Carepatron, solamente no fui su público objetivo). Pros Carepatron es una plataforma bastante robusta, con muchas funcionalidades disponibles y es muy versátil para la práctica de personas que trabajan en servicios. Tiene la posibilidad de guardar pacientes, gestión de calendario (con conexión en tiempo real con Google Calendar), la posibilidad de cuando registras a alguien le puedas mandar formularios y en sí muchas herramientas que ayudan a tener mucho control sobre los servicios que des. Cons Las razones por las que hoy por hoy no lo uso ya que había cosas que no eran muy prácticas para mí. Al ser tan robusto a muchas funcionalidades no les sacaba provecho o había procesos que me parecieron muy engorrosos para poderlos hacer satisfactoriamente. Por ejemplo: para registrar pagos tenías que forzosamente generar la factura de la sesión, habiendo ocasiones en las que este proceso tardaba mucho y se atoraba, que ese es otra de las cosas que no me gustaron. Que la plataforma era algo lenta y se trababa (aunque el uso de safari como navegador me parece que no era lo óptimo). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 7, 2026 Hi Diego, thank you for taking the time to leave a review! These concerns are noted and will be raised with the product team. AM Amy M. Care Manager Hospital & Health Care ### "Good for My Small Business" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 7/10 April 1, 2026 I find it good for my small business as it meets a lot of basic needs and I can develop my own templates and forms. Pros I do like the flexible nature of the program and creating my forms and sending them through portal. I also like the personal page and inbox feature for tracking emails. Cons I would like to have a itemized billing option in the invoice section. I also would like better support and access to customer service Switched from [Panacea](https://www.capterra.com/p/149539/Panacea/) Too new and not ready for launch and too time consuming. Alternatives considered [My Junna](https://www.capterra.com/p/178861/Junna-Care/) Reasons for choosing Carepatron It can be managed and intuitive and you can modify templates and facesheet. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DM Dr Missy W. Director and Senior Clinical Psychologist Mental Health Care ### "Easy to use all-in-one software for psychologists" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Easy to use, it's always improving and I appreciate the excellent customer service and support. It has made it easy to grow the clinic and add team members. Pros Easy to use and great value for money. I also appreciate the excellent customer service when there have been issues. Cons What I really need is to be able to set services to specific clinicians so they are not seeing all the services that a clinic offer (only the ones they offer) so it's not confusing for them when booking and invoicing Alternatives considered [Cliniko](https://www.capterra.com/p/180878/Cliniko/) Reasons for choosing Carepatron Easy to use and easy to set up as an administrator Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KG Katherine G. Mental Health Coach and Educator Health, Wellness and Fitness ### "great client facing platform" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 1, 2026 Very good. I have received very patient support when learning how to set up group workshop dates. Super easy for clients to use Pros value for money, ease of use for my clients great to record session notes, ease of form setups good platform for solo practitioner easy linking to other calendar systems Cons has felt a little clunky to get set up. I need to spend more time looking at some training videos eg setting up colour coding of appointments how to book in meetings with colleagues so they get an email and reminder Currently have them set up as clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195467/Care-Patron/reviews/) Popular comparisons [EHR YOUR WAY vs Carepatron](https://www.capterra.com/compare/118789-195467/EHR-YOUR-WAY-vs-Care-Patron)[Alleva vs Carepatron](https://www.capterra.com/compare/180899-195467/Alleva-vs-Care-Patron)[SimplePractice vs Carepatron](https://www.capterra.com/compare/130710-195467/SimplePractice-vs-Care-Patron)[TheraNest vs Carepatron](https://www.capterra.com/compare/130400-195467/TheraNest-Mental-Health-vs-Care-Patron)[CounSol.com vs Carepatron](https://www.capterra.com/compare/124769-195467/CounSol-com-vs-Care-Patron)[Jane vs Carepatron](https://www.capterra.com/compare/178984-195467/Jane-App-vs-Care-Patron)[TherapyNotes, LLC vs Carepatron](https://www.capterra.com/compare/118981-195467/TherapyNotes-com-vs-Care-Patron)[Valant EHR Suite vs Carepatron](https://www.capterra.com/compare/81298-195467/Valant-Behavioral-Health-EHR-vs-Care-Patron)[BestNotes vs Carepatron](https://www.capterra.com/compare/73807-195467/BestNotes-vs-Care-Patron)[Kipu vs Carepatron](https://www.capterra.com/compare/156391-195467/Kipu-EMR-vs-Care-Patron) [TheraPlatform vs Carepatron](https://www.capterra.com/compare/195467-203711/Care-Patron-vs-TheraPlatform)[Zanda vs Carepatron](https://www.capterra.com/compare/180530-195467/Power-Diary-vs-Care-Patron)[Tebra vs Carepatron](https://www.capterra.com/compare/129169-195467/Tebra-vs-Care-Patron)[Mend vs Carepatron](https://www.capterra.com/compare/165634-195467/Mend-App-vs-Care-Patron)[Healthie vs Carepatron](https://www.capterra.com/compare/167439-195467/Healthie-vs-Care-Patron)[Noteable vs Carepatron](https://www.capterra.com/compare/195467-203725/Care-Patron-vs-Noteable)[DENmaar Guardian vs Carepatron](https://www.capterra.com/compare/195467-10004361/Care-Patron-vs-Denmaar-Guardian)[Qualifacts Insync vs Carepatron](https://www.capterra.com/compare/144484-195467/InSync-EMR-vs-Care-Patron)[IntakeQ vs Carepatron](https://www.capterra.com/compare/147369-195467/IntakeQ-Online-Intake-Forms-vs-Care-Patron)[Exym vs Carepatron](https://www.capterra.com/compare/41014-195467/Activity-Tracking-System-vs-Care-Patron)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)