# Titan Email Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Titan Email the right Email Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195493/Titan-Email/reviews --- Titan Email 4.5 (128) [View alternatives](https://www.capterra.com/p/195493/Titan-Email/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Titan Email Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews OL Oliver L VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast.“ May 4, 2025 TJ Tim J PresidentHospitality, Self-employedUsed the software for: 1-2 years. “Somehow my records keep disappearing. When you contact customer service, they will tell you what needs to be added but they do not assist with figuring out issues like when propagation takes days or weeks rather than 24-48 hours that is normal.“ October 24, 2024 EB Eugene B EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years. “The interface is clean and user-friendly, and the service worked well in the past when all features were included.“ June 18, 2025 OL Oliver L VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The cons I did not like is that I have to pay in order to send scheduled emails.“ May 4, 2025 TJ Tim J PresidentHospitality, Self-employedUsed the software for: 1-2 years. “The mailbox has some nice features like saving scripts.“ October 24, 2024 EB Eugene B EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years. “It’s unethical and shows zero respect for loyal customers.“ June 18, 2025 Jackisa D FounderComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “I love the feature to know when the email is viewed by receipent.“ October 5, 2024 CC Chris C PhotographerPhotography, Self-employedUsed the software for: More than 2 years. “Then the problems began as Titan suspended my account and anyone trying to e mail was sent a reply saying it was blocked due to spamming.“ June 22, 2022 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David L. Podcast host Media Production Used the software for: 1-2 years ### "Good email management for beginners" February 18, 2023 5.0 Overall it's been good. I've been using it since it's bundled with my website on wordpress and they give a good deal. It's simple and easy to use. I haven't had any issues other than color patterns showing up weird when reading emails but nothing when writing Pros I like that it has a simple ux design that's easy to navigate. It also allows multiple signatures and categorize them for each part of your business. Not too expensive either Cons I can't think of much but I would say maybe work on the way that the ESP renders colors because some emails I've gotten show up in different colors that don't look right Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Wanted a more professional email for networking Review Source OL Oliver L. VP os Business Development Marketing and Advertising Used the software for: 1-2 years ### "10/10 Email Software" May 4, 2025 5.0 Overall experience is great. I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast. Pros The thing I liked the most about Titan Email is the ability to see when someone open your emails, and overall user experience with their platoform. Cons The cons I did not like is that I have to pay in order to send scheduled emails. I usually tend to use other platforms and not use my business email which makes things complicated. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Didn't like Gmail's design, plus they didn't have email open tracking. Review Source EB Eugene B. Editor Motion Pictures and Film Used the software for: 2+ years ### "Disrespectful to longtime users" June 18, 2025 1.0 I’ve been using TitanEmail for years, but recently they removed key features like email tracking and started charging for them. I reached out to customer service, explained that it’s wrong to take away features longtime users relied on, but they refused to fix anything. They simply confirmed that I now have to pay to use what was already part of the service. It’s unethical and shows zero respect for loyal customers. Pros The interface is clean and user-friendly, and the service worked well in the past when all features were included. Cons \- Removed core features like email tracking - Now charging for tools that were previously included - Poor customer support - refuses to address the issue - Disrespectful to longtime users Review Source PC Paula C. Marketing specialist Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Email hosting " January 13, 2025 4.0 Titan allow you to add Google accounts without disturb and all emails are synced in real time Pros Allow us to host email at low price and show when the receiver of email opens it. Cons Titan Email pricing plan should be adjusted in the way that at least it doesn't charge ever email. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Via Email hosting Google Workspace is better but the hosting Plan. Review Source Jackisa D. Founder Computer Software Used the software for: 1-2 years ### "Jackisa Review" October 5, 2024 4.0 Easy to setup a professional email. No need to manually edit your DNS records to have an email. All you do is to follow simple GUI steps and you're ready to go. I love the feature to know when the email is viewed by receipent. Pros Free version gives you 3 free professional emails when you have a hostinger account. Cons No ecosystem to use your emails for productivity like you would see Google Workspace, Microsoft 365 or Zoho's. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Titan Email Prices are so fair and with free trial in place. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Came with my hostinger hosting package for free. Review Source BH Ben H. Operations Manager Construction Used the software for: 6-12 months ### "Meh, it was ok. " November 22, 2024 3.0 It was ok. We used it for our first year but it began to hinder our ability to conduct business so we needed to switch. This was in 2022. Pros Very cheap and easy to set up. Was great for starting out. Cons Unreliable. We had several issues sending and receiving emails and several users reported emails mysteriously disappearing, including the company owners. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Titan Email Cheaper than the rest. We needed to save costs during startup. Review Source WJ Wilson J. Music producer Music Used the software for: 2+ years ### "Titan email just works!" February 1, 2022 5.0 It has been a pleasure. It has helped me organize my emails ways better than my former service provider! Pros There has never really been a down time and this made me so glad. At first l, I was skeptical as to why I’m signing up with a new service I’ve never used before. I was not disappointed and in fact I should have moved a long time ago! :( Cons Nothing really. Perhaps maybe find a way to integrate other free email providers into the app so one doesn’t need too many email apps. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Titan Email I needed something that worked and took a risk! Review Source GB Gary B. Audio Engineer Music Used the software for: 1-2 years ### "Total beginner using Titan Email" January 25, 2022 5.0 As a total beginner with my artist website, Titan Email has been making my brand look very professional and easy to use, I use it with 3 other websites and love the fact that I can log into just 1 account and access all 3 accounts. Pros Two things I really love about Titan Email are the "Read Receipts" feature that makes sure the receiver opened their email and the "email templates" which are so so important and useful when it comes to send the same emails to many people at different times. Smart feature Titan! Cons I think more themes could make Titan Email "cooler" to use, especially if it suits the users' profile. Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/) Reason for choosing Titan Email I just felt attracted to Titan Email, like love at first sight. I tried it for a few minutes and I knew that was what I wanted! Review Source CD Cheryl D. Photographer Photography Used the software for: 6-12 months ### "No Flexibility in Choosing the Inbox Setup " September 16, 2022 2.0 Titan has created more problems for me because it is so inefficient in its design. Pros It was easy to integrate with Wordpress. Cons OMG - there have been so many requests to change the thread option and Titan has not addressed the issue. Users have been complaining about the "thread only" inbox set up. Emails get jumbled. The most recent email is not on top. I waste so much time finding the most recent email if I need to respond. It is maddening and frustrating. Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Because it is integrated with Wordpress. I plan to switch to another email provider because Titan has not responded to hundreds of requests from users over the past year to provide the option to ungroup emails. Review Source Chris M. self employed researcher Research Used the software for: Less than 6 months ### "Great product with many features & low price" February 2, 2022 5.0 So far, it's been a perfectly seamless transition and allows me to forward all emails to the free gmail account I started off using for my business. Pros I think this is one of the lowest prices from what I've seen of other services and it has many of the features that are useful for me. Cons Still hoping to get the ability to use a profile icon that shows up to receivers so they see my logo in the from sender part of an unopened email (as gmail does). Alternatives considered [Gmail](https://www.capterra.com/p/202338/Gmail/)[Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) Reason for choosing Titan Email This was already integrated with WordPress (where my business is primarily managed) and was cheaper than gmail professional. Review Source KT Katherina T. President Management Consulting Used the software for: 1-2 years ### "Easy, Effective and Professional email" January 31, 2022 5.0 Overall, Titan provides a single space for work communications that is professional-looking, has the important features that improve workflow, allows a separation between professional and personal email, and is gentle with CPU. Pros This software is easy to use. Its professional appearance aligns with my work style and the quick response to requests for support -- including great fixes and general improvements -- indicates how much Titan appreciates and values their clients. Titan came with our Wordpress business account and I am so grateful it did! Much nicer than Microsoft mail, less bulky than Apple Mail and more professional than Gmail, value for money is very high with Titan. Cons There are a couple of features that I'd like: First, I use Apple's Calendar to display all of my accounts, business and personal. The Titan Calendar invitations only work from their app. So, I do have to switch back and forth a bit. Not a huge problem but would be more convenient if I could invite attendees to Titan Calendar events from Apple Calendar. Second, I create filters to sort incoming mail for different clients. Although this feature is available in Titan Mail (yay!), it would be even better if the rules could be more comprehensive with multiple email addresses and key words in a single rule (Gmail's is very good, as an example). Again, not a huge problem but would be even more convenient... :) Review Source PS Pooja S. Director Leisure, Travel & Tourism Used the software for: 6-12 months ### "Seloger Titan" September 8, 2022 5.0 Pros Very friendly to use. And I also know if recipient has read my email yet or not. Cons As up to now i do not have any such view Reason for choosing Titan Email Because this helps me to know if recipient has read my email or not. Review Source SM Sean M. Freelance Writer Writing and Editing Used the software for: 6-12 months ### "A Solid Email Platform" February 7, 2022 4.0 I have enjoyed using Titan as the email platform as a writer. It is a great platform for organising my related communications. Pros Love the email monitoring which let's me know when an editor has read my pitch. Very easy to organise archives down to a decent level of detail. Cons I would like to see more detail in the calander such as being able to add classifications and colours for entries. Review Source IS Irawan S. Director Information Technology and Services Used the software for: 1-2 years ### "Irawan's Review" February 8, 2022 5.0 good price, it has most of another business email feature but with a cheaper price Pros easy to use, simple, it has complete feature for business user like email tracking and integrate to calender Cons it's nice if you could give video conference feature Review Source FM Fatura M. Accounting Manager Food & Beverages Used the software for: 1-2 years ### "Why Titan Email Is The Best " January 10, 2024 4.0 Pros I like the email management features of Titan Email This product helps in boosting productivity The software is amazing when it comes to team collaboration. Cons Well, so far everything about Titan Email has worked Review Source JK Jonas K. Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to setup and use." February 1, 2022 5.0 Pros Clean design, good iOS app. I really like Templates, Signature. The best feature is that it tracks and inform who and when opened your e-mail! Cons Calendar could be developed better. Could be automated rules for incoming emails Review Source SA Sherif A. Président Construction Used the software for: 6-12 months ### "Very good product. " February 1, 2022 5.0 Great Pros The beat feature is the email tracking. And how easy it is to switch between emails. Cons The signature image need to be better. The size does not stay the same at the receiving end Switched from [Gmail](https://www.capterra.com/p/202338/Gmail/) Easier way to switch between emails. Review Source UQ Uyen Q. celebrant Writing and Editing Used the software for: 6-12 months ### "Better layout and font" September 14, 2022 5.0 very good Pros I like the notification when emails have been read. Cons Font is so limited and layout is just blank. It needs a calendar attached for notes Reason for choosing Titan Email it was part of wordpress Review Source DT Dishant T. Platform Engineer Internet Used the software for: 2+ years ### "Best email provider :)" March 17, 2022 5.0 Pros \- Very smooth UI - Love the dark mode - Great features - schedule mail, bulk operate, etc Cons \- Search can be improved - Need an easy way to reorder the filters Review Source KNT Karl Nirmand T. COO Real Estate Used the software for: 6-12 months ### "Get App and Add-on" January 25, 2022 5.0 I am generally happy with the product and see myself using it for a long time. Pros I like the simplicity of the interface and the ease of usage. Cons Perhaps they can add filtering options in the folders so it can be sorted according to the current need Reason for choosing Titan Email It was directly connected to my web designer, Wordpress Review Source DW Dan W. Editor Writing and Editing Used the software for: Less than 6 months ### "Very Good Choice" March 3, 2022 5.0 Pros I like that Titan allows for simple email management and forwarding to other addresses. It works very well for our journal and I think it is a great affordable option for professional purposes. Cons I would appreciate the ability to change the default type and font settings in emails. I do not like Sans Serif, and it is a bit of a hassle to change it every time. Review Source DD Danny D. Freelance designer Design Used the software for: 2+ years ### "Brilliant — Titan Email " February 7, 2022 5.0 Excellent features, easy setup with brilliant helpful, customer care. Pros Easy setup and brilliant customer care, very helpful. Cons There are no cons. Titan email is simply brilliant. Review Source ER Ezechiel R. President Religious Institutions Used the software for: 6-12 months ### "Excellent" February 11, 2022 5.0 Pros Excellent and user friendly. Very affordable. Cons Unfortunately, they don't offer an app for Windows. Review Source JS Jennifer S. Lawyer Law Practice Used the software for: 6-12 months ### "It's fine" February 1, 2022 3.0 It's fine. It does what I need it to do for the most part. Pros I like that I can see when other people read/open my emails. Cons I wish they had a way to recall an email longer than 2 seconds. Review Source HG Hala G. Designer and Founder Design Used the software for: Less than 6 months ### "Titan in the eye of Halo" September 5, 2022 5.0 Very smooth and convenient Pros My favorite feature is the "Read Receipt" option. It allows me to manage the follow up. Also I like that we can access several inboxes very smoothly from one window. Cons Nothing so far. I will let you know in the future! Reason for choosing Titan Email To tell you the truth. I chose Titan out of convenience. It was offered with wordpress my website host. 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