# Titan Email Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Titan Email the right Email Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195493/Titan-Email/reviews

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Titan Email

4.5 (128)

[View alternatives](https://www.capterra.com/p/195493/Titan-Email/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Titan Email

Ease of use

4.6

Customer Service

4.5

## Pros and Cons in Reviews

OL

Oliver L

VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast.“

May 4, 2025

TJ

Tim J

PresidentHospitality, Self-employedUsed the software for: 1-2 years.

“Somehow my records keep disappearing. When you contact customer service, they will tell you what needs to be added but they do not assist with figuring out issues like when propagation takes days or weeks rather than 24-48 hours that is normal.“

October 24, 2024

EB

Eugene B

EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years.

“The interface is clean and user-friendly, and the service worked well in the past when all features were included.“

June 18, 2025

OL

Oliver L

VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years.

“The cons I did not like is that I have to pay in order to send scheduled emails.“

May 4, 2025

TJ

Tim J

PresidentHospitality, Self-employedUsed the software for: 1-2 years.

“The mailbox has some nice features like saving scripts.“

October 24, 2024

EB

Eugene B

EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years.

“It’s unethical and shows zero respect for loyal customers.“

June 18, 2025

Jackisa D

FounderComputer Software, 2 - 10 employeesUsed the software for: 1-2 years.

“I love the feature to know when the email is viewed by receipent.“

October 5, 2024

CC

Chris C

PhotographerPhotography, Self-employedUsed the software for: More than 2 years.

“Then the problems began as Titan suspended my account and anyone trying to e mail was sent a reply saying it was blocked due to spamming.“

June 22, 2022

## Showing most helpful reviews

Showing 1-25 of 128 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

David L.  
Podcast host  
Media Production  
Used the software for: 1-2 years

### "Good email management for beginners"

February 18, 2023

5.0

Overall it's been good. I've been using it since it's bundled with my website on wordpress and they give a good deal. It's simple and easy to use. I haven't had any issues other than color patterns showing up weird when reading emails but nothing when writing

Pros

I like that it has a simple ux design that's easy to navigate. It also allows multiple signatures and categorize them for each part of your business. Not too expensive either

Cons

I can't think of much but I would say maybe work on the way that the ESP renders colors because some emails I've gotten show up in different colors that don't look right

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Wanted a more professional email for networking

Review Source

OL

Oliver L.  
VP os Business Development  
Marketing and Advertising  
Used the software for: 1-2 years

### "10/10 Email Software"

May 4, 2025

5.0

Overall experience is great. I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast.

Pros

The thing I liked the most about Titan Email is the ability to see when someone open your emails, and overall user experience with their platoform.

Cons

The cons I did not like is that I have to pay in order to send scheduled emails. I usually tend to use other platforms and not use my business email which makes things complicated.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Didn't like Gmail's design, plus they didn't have email open tracking.

Review Source

EB

Eugene B.  
Editor  
Motion Pictures and Film  
Used the software for: 2+ years

### "Disrespectful to longtime users"

June 18, 2025

1.0

I’ve been using TitanEmail for years, but recently they removed key features like email tracking and started charging for them. I reached out to customer service, explained that it’s wrong to take away features longtime users relied on, but they refused to fix anything. They simply confirmed that I now have to pay to use what was already part of the service. It’s unethical and shows zero respect for loyal customers.

Pros

The interface is clean and user-friendly, and the service worked well in the past when all features were included.

Cons

\- Removed core features like email tracking - Now charging for tools that were previously included - Poor customer support - refuses to address the issue - Disrespectful to longtime users

Review Source

Jackisa D.  
Founder  
Computer Software  
Used the software for: 1-2 years

### "Jackisa Review"

October 5, 2024

4.0

Easy to setup a professional email. No need to manually edit your DNS records to have an email. All you do is to follow simple GUI steps and you're ready to go. I love the feature to know when the email is viewed by receipent.

Pros

Free version gives you 3 free professional emails when you have a hostinger account.

Cons

No ecosystem to use your emails for productivity like you would see Google Workspace, Microsoft 365 or Zoho's.

Alternatives considered

[Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)

Reason for choosing Titan Email

Prices are so fair and with free trial in place.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/)

Came with my hostinger hosting package for free.

Review Source

PC

Paula C.  
Marketing specialist  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Email hosting "

January 13, 2025

4.0

Titan allow you to add Google accounts without disturb and all emails are synced in real time

Pros

Allow us to host email at low price and show when the receiver of email opens it.

Cons

Titan Email pricing plan should be adjusted in the way that at least it doesn't charge ever email.

Switched from

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Via Email hosting Google Workspace is better but the hosting Plan.

Review Source

BH

Ben H.  
Operations Manager  
Construction  
Used the software for: 6-12 months

### "Meh, it was ok. "

November 22, 2024

3.0

It was ok. We used it for our first year but it began to hinder our ability to conduct business so we needed to switch. This was in 2022.

Pros

Very cheap and easy to set up. Was great for starting out.

Cons

Unreliable. We had several issues sending and receiving emails and several users reported emails mysteriously disappearing, including the company owners.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Titan Email

Cheaper than the rest. We needed to save costs during startup.

Review Source

WJ

Wilson J.  
Music producer  
Music  
Used the software for: 2+ years

### "Titan email just works!"

February 1, 2022

5.0

It has been a pleasure. It has helped me organize my emails ways better than my former service provider!

Pros

There has never really been a down time and this made me so glad. At first l, I was skeptical as to why I’m signing up with a new service I’ve never used before. I was not disappointed and in fact I should have moved a long time ago! :(

Cons

Nothing really. Perhaps maybe find a way to integrate other free email providers into the app so one doesn’t need too many email apps.

Alternatives considered

[GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/)

Reason for choosing Titan Email

I needed something that worked and took a risk!

Review Source

GB

Gary B.  
Audio Engineer  
Music  
Used the software for: 1-2 years

### "Total beginner using Titan Email"

January 25, 2022

5.0

As a total beginner with my artist website, Titan Email has been making my brand look very professional and easy to use, I use it with 3 other websites and love the fact that I can log into just 1 account and access all 3 accounts.

Pros

Two things I really love about Titan Email are the "Read Receipts" feature that makes sure the receiver opened their email and the "email templates" which are so so important and useful when it comes to send the same emails to many people at different times. Smart feature Titan!

Cons

I think more themes could make Titan Email "cooler" to use, especially if it suits the users' profile.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Reason for choosing Titan Email

I just felt attracted to Titan Email, like love at first sight. I tried it for a few minutes and I knew that was what I wanted!

Review Source

CD

Cheryl D.  
Photographer  
Photography  
Used the software for: 6-12 months

### "No Flexibility in Choosing the Inbox Setup "

September 16, 2022

2.0

Titan has created more problems for me because it is so inefficient in its design.

Pros

It was easy to integrate with Wordpress.

Cons

OMG - there have been so many requests to change the thread option and Titan has not addressed the issue. Users have been complaining about the "thread only" inbox set up. Emails get jumbled. The most recent email is not on top. I waste so much time finding the most recent email if I need to respond. It is maddening and frustrating.

Switched from

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Because it is integrated with Wordpress. I plan to switch to another email provider because Titan has not responded to hundreds of requests from users over the past year to provide the option to ungroup emails.

Review Source

Chris M.  
self employed researcher  
Research  
Used the software for: Less than 6 months

### "Great product with many features & low price"

February 2, 2022

5.0

So far, it's been a perfectly seamless transition and allows me to forward all emails to the free gmail account I started off using for my business.

Pros

I think this is one of the lowest prices from what I've seen of other services and it has many of the features that are useful for me.

Cons

Still hoping to get the ability to use a profile icon that shows up to receivers so they see my logo in the from sender part of an unopened email (as gmail does).

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)[Proton Mail](https://www.capterra.com/p/201276/ProtonMail/)

Reason for choosing Titan Email

This was already integrated with WordPress (where my business is primarily managed) and was cheaper than gmail professional.

Review Source

KT

Katherina T.  
President  
Management Consulting  
Used the software for: 1-2 years

### "Easy, Effective and Professional email"

January 31, 2022

5.0

Overall, Titan provides a single space for work communications that is professional-looking, has the important features that improve workflow, allows a separation between professional and personal email, and is gentle with CPU.

Pros

This software is easy to use. Its professional appearance aligns with my work style and the quick response to requests for support -- including great fixes and general improvements -- indicates how much Titan appreciates and values their clients. Titan came with our Wordpress business account and I am so grateful it did! Much nicer than Microsoft mail, less bulky than Apple Mail and more professional than Gmail, value for money is very high with Titan.

Cons

There are a couple of features that I'd like: First, I use Apple's Calendar to display all of my accounts, business and personal. The Titan Calendar invitations only work from their app. So, I do have to switch back and forth a bit. Not a huge problem but would be more convenient if I could invite attendees to Titan Calendar events from Apple Calendar. Second, I create filters to sort incoming mail for different clients. Although this feature is available in Titan Mail (yay!), it would be even better if the rules could be more comprehensive with multiple email addresses and key words in a single rule (Gmail's is very good, as an example). Again, not a huge problem but would be even more convenient... :)

Review Source

WL

Whitney L.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Titan Email is Focused on secure encryption "

June 1, 2024

4.0

Pros

I like that the email server is focused on user privacy and encryption of their data and messages

Cons

The fact that it’s gotta be paid for while also not always an email server recognized and accepted by websites and apps making it unable to be registered with for sign up purposes

Review Source

EM

Elizabeth M.  
Owner  
Accounting  
Used the software for: Less than 6 months

### "Great Business Email "

March 8, 2022

5.0

I am a brand new business, so I am not yet at the problem experiencing level. However, I did give out the wrong email address, and subsequently complained to Titan about not receiving emails. They contacted me right away and I felt like about one cm tall when I realized how I goofed up, but they were professional and didn't laugh at me until I wasn't within hearing distance (joking).

Pros

This email has great features, many of which I am very eager to use more as my business grows. I think that is the best part of this service: it is absolutely fantastic if you are a beginner but it has the ability to handle the email needs of large operations as well.

Cons

There are no features I was unsatisfied with and may I add, that if you have any questions or problems, their team responds quickly to efficiently and effectively walk you through any issues you may be having.

Review Source

SA

Shaneeka A.  
CEO  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product for the price "

February 8, 2022

5.0

Very pleasant experience, affordable product and easy to use

Pros

I like the read receipts and ability to schedule email messages

Cons

I wish there was an option to be able to send emails with video and the option to receive emails with videos larger than 25mb

Review Source

RM

Robert M.  
Wildlife Safari Guide  
Hospitality  
Used the software for: 1-2 years

### "Price worthy services"

February 15, 2022

5.0

It has been almost a year with my professional email service offered Titan Email. I have enjoyed, satisfied by their services. Clients are more confident and i have improved my business.

Pros

Easy to use, affordable, good clients support

Cons

Been an able to get my signature in place. But i can do without automated signature

Reason for choosing Titan Email

Hostinger, the domain vendor proposed it for me

Review Source

AD

Arnaud D.  
CEO  
Automotive  
Used the software for: 1-2 years

### "Very helpful for starting companies "

February 1, 2022

5.0

Pros

Very easy to use and the accessibility is on point. Everything is properly done!

Cons

Signatures could be done better or redesigned. When trying to put our logo in, the image gets way bigger than the original one we’ve put in.

Review Source

SF

Sheila F.  
Instructor, Photographer  
Arts and Crafts  
Used the software for: 6-12 months

### "Very good product for small businesses, sole proprieterships."

February 1, 2022

5.0

Very good. Thank you.

Pros

Seeing when someone has opened and looked at the email I sent. The spam blocker is effective.

Cons

Having to click on SENT to see the email I sent (to check the date if the email was never opened).

Reason for choosing Titan Email

Good reviews.

Review Source

JH

Jonathan H.  
Owner  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "The Titan of emails"

February 1, 2022

5.0

I am able to consolidate all of my business emails down to one client and enjoy the ease of use. The search features are second to none.

Pros

The emails are always quick to arrive to the inbox with little time between when they were sent from other clients. I thoroughly enjoy the email tracking so that I know when my emails are being seen. It is one of my favorite features overall.

Cons

I haven't had any problems whatsoever. It really is a great product.

Review Source

CJ

Carolina J.  
Gerente  
Apparel & Fashion  
Used the software for: 6-12 months

### "Recommended "

February 7, 2022

5.0

We like it very much.

Pros

Ease of use. It’s very easy to use. Even to Spanish speaking users.

Cons

Recovery of emails. It’s very difficult to find an email.

Alternatives considered

[Gmail](https://www.capterra.com/p/202338/Gmail/)

Reason for choosing Titan Email

It is less expensive.

Review Source

ES

Erin S.  
CEO  
Farming  
Used the software for: 1-2 years

### "New Company Starting with great product"

April 11, 2022

5.0

Pros

All the features are nice. Something new but easy to understand and work.

Cons

How the newest email shows up. Just something I have to get use to.

Review Source

MAP

Mohammad Awais P.  
CEO  
Human Resources  
Used the software for: 6-12 months

### "Great Decision"

March 8, 2022

5.0

9/10 experience

Pros

There is hardly much to hate about it, to be honest. Great decision taken by our organisation to have used this email provider.

Cons

Cannot go to previous and back in email messages when need to

Reason for choosing Titan Email

I found its look excitingly professional.

Review Source

MP

Miss P.  
Owner  
Apparel & Fashion  
Used the software for: 6-12 months

### "A good email choice with a very friendly user interface"

February 27, 2022

5.0

Customer service is responsive and the product is very well done. I'm happy to pay for this product.

Pros

This email is very easy to use and makes sense. The interface is not cluttered or mismanaged. There is not constant spam as with many other emails. I definitely recommend it.

Cons

I just wish that I could automatically cc incoming emails to another email. I have looked in the settings and don't see that as an option.

Review Source

JC

Jay C.  
Director  
Consumer Goods  
Used the software for: 6-12 months

### "Worth The Price!"

February 1, 2022

5.0

Pros

Decent pricing and there are plenty of features to use.

Cons

The software is mainly designed for use on the computer, phone and iPads don’t have all the features.

Review Source

JRC

J Ray C.  
Owner/Creator  
Farming  
Used the software for: 6-12 months

### "Best Email Account Yet"

February 1, 2022

5.0

Pros

The email is very easy to use and far faster that Gmail or Hotmail for sending and receiving emails. Nothing sits and waits, when u send, off it goes. Love that.

Cons

The fear I will forget to renew when my time is up and I lose my email address. Unlikely I'm sure but still a worry.

Review Source

CO

Corina O.  
artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Definitely worth it"

March 17, 2022

5.0

Pros

It is easy to use, to organize your e-mails and to track the activity on them

Cons

It can feel pricey when you are just starting your own business

Review Source

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