--- title: "Titan Email Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Titan Email the right Email Management solution for you? Explore 128 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/195493/Titan-Email/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Titan Email 4.5 (128) [View alternatives](https://www.capterra.com/p/195493/Titan-Email/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Titan Email Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews OL Oliver L VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast.“ May 4, 2025 OL Oliver L VP os Business DevelopmentMarketing and Advertising, 2 - 10 employeesUsed the software for: 1-2 years. “The cons I did not like is that I have to pay in order to send scheduled emails.“ May 4, 2025 EB Eugene B EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years. “The interface is clean and user-friendly, and the service worked well in the past when all features were included.“ June 18, 2025 TJ Tim J PresidentHospitality, Self-employedUsed the software for: 1-2 years. “Somehow my records keep disappearing. When you contact customer service, they will tell you what needs to be added but they do not assist with figuring out issues like when propagation takes days or weeks rather than 24-48 hours that is normal.“ October 24, 2024 TJ Tim J PresidentHospitality, Self-employedUsed the software for: 1-2 years. “The mailbox has some nice features like saving scripts.“ October 24, 2024 EB Eugene B EditorMotion Pictures and Film, 2 - 10 employeesUsed the software for: More than 2 years. “It’s unethical and shows zero respect for loyal customers.“ June 18, 2025 Jackisa D FounderComputer Software, 2 - 10 employeesUsed the software for: 1-2 years. “I love the feature to know when the email is viewed by receipent.“ October 5, 2024 David L Podcast hostMedia Production, Self-employedUsed the software for: 1-2 years. “I haven't had any issues other than color patterns showing up weird when reading emails but nothing when writing“ February 18, 2023 ## Showing most helpful reviews Showing 1-25 of 128 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use David L. Podcast host Media Production Used the software for: 1-2 years ### "Good email management for beginners" February 18, 2023 5.0 Overall it's been good. I've been using it since it's bundled with my website on wordpress and they give a good deal. It's simple and easy to use. I haven't had any issues other than color patterns showing up weird when reading emails but nothing when writing Pros I like that it has a simple ux design that's easy to navigate. It also allows multiple signatures and categorize them for each part of your business. Not too expensive either Cons I can't think of much but I would say maybe work on the way that the ESP renders colors because some emails I've gotten show up in different colors that don't look right Review Source OL Oliver L. VP os Business Development Marketing and Advertising Used the software for: 1-2 years ### "10/10 Email Software" May 4, 2025 5.0 Overall experience is great. I really like the design with both dark and light mode, email open tracking and ability to get through my emails fast. Pros The thing I liked the most about Titan Email is the ability to see when someone open your emails, and overall user experience with their platoform. Cons The cons I did not like is that I have to pay in order to send scheduled emails. I usually tend to use other platforms and not use my business email which makes things complicated. Review Source EB Eugene B. Editor Motion Pictures and Film Used the software for: 2+ years ### "Disrespectful to longtime users" June 18, 2025 1.0 I’ve been using TitanEmail for years, but recently they removed key features like email tracking and started charging for them. I reached out to customer service, explained that it’s wrong to take away features longtime users relied on, but they refused to fix anything. They simply confirmed that I now have to pay to use what was already part of the service. It’s unethical and shows zero respect for loyal customers. Pros The interface is clean and user-friendly, and the service worked well in the past when all features were included. Cons \- Removed core features like email tracking - Now charging for tools that were previously included - Poor customer support - refuses to address the issue - Disrespectful to longtime users Review Source PC Paula C. Marketing specialist Transportation/Trucking/Railroad Used the software for: 6-12 months ### "Email hosting " January 13, 2025 4.0 Titan allow you to add Google accounts without disturb and all emails are synced in real time Pros Allow us to host email at low price and show when the receiver of email opens it. Cons Titan Email pricing plan should be adjusted in the way that at least it doesn't charge ever email. Switched from [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Via Email hosting Google Workspace is better but the hosting Plan. Review Source Jackisa D. Founder Computer Software Used the software for: 1-2 years ### "Jackisa Review" October 5, 2024 4.0 Easy to setup a professional email. No need to manually edit your DNS records to have an email. All you do is to follow simple GUI steps and you're ready to go. I love the feature to know when the email is viewed by receipent. Pros Free version gives you 3 free professional emails when you have a hostinger account. Cons No ecosystem to use your emails for productivity like you would see Google Workspace, Microsoft 365 or Zoho's. Alternatives considered [Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/) Reason for choosing Titan Email Prices are so fair and with free trial in place. Switched from [Zoho Mail](https://www.capterra.com/p/174694/Zoho-Mail/) Came with my hostinger hosting package for free. Review Source BH Ben H. Operations Manager Construction Used the software for: 6-12 months ### "Meh, it was ok. " November 22, 2024 3.0 It was ok. We used it for our first year but it began to hinder our ability to conduct business so we needed to switch. This was in 2022. Pros Very cheap and easy to set up. Was great for starting out. Cons Unreliable. We had several issues sending and receiving emails and several users reported emails mysteriously disappearing, including the company owners. Alternatives considered [Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Reason for choosing Titan Email Cheaper than the rest. We needed to save costs during startup. Review Source WJ Wilson J. Music producer Music Used the software for: 2+ years ### "Titan email just works!" February 1, 2022 5.0 It has been a pleasure. It has helped me organize my emails ways better than my former service provider! Pros There has never really been a down time and this made me so glad. At first l, I was skeptical as to why I’m signing up with a new service I’ve never used before. I was not disappointed and in fact I should have moved a long time ago! :( Cons Nothing really. Perhaps maybe find a way to integrate other free email providers into the app so one doesn’t need too many email apps. Alternatives considered [GoDaddy Website Builder](https://www.capterra.com/p/182500/GoDaddy-Website-Builder/) Reason for choosing Titan Email I needed something that worked and took a risk! Review Source GB Gary B. Audio Engineer Music Used the software for: 1-2 years ### "Total beginner using Titan Email" January 25, 2022 5.0 As a total beginner with my artist website, Titan Email has been making my brand look very professional and easy to use, I use it with 3 other websites and love the fact that I can log into just 1 account and access all 3 accounts. Pros Two things I really love about Titan Email are the "Read Receipts" feature that makes sure the receiver opened their email and the "email templates" which are so so important and useful when it comes to send the same emails to many people at different times. Smart feature Titan! Cons I think more themes could make Titan Email "cooler" to use, especially if it suits the users' profile. Reason for choosing Titan Email I just felt attracted to Titan Email, like love at first sight. I tried it for a few minutes and I knew that was what I wanted! Review Source CD Cheryl D. Photographer Photography Used the software for: 6-12 months ### "No Flexibility in Choosing the Inbox Setup " September 16, 2022 2.0 Titan has created more problems for me because it is so inefficient in its design. Pros It was easy to integrate with Wordpress. Cons OMG - there have been so many requests to change the thread option and Titan has not addressed the issue. Users have been complaining about the "thread only" inbox set up. Emails get jumbled. The most recent email is not on top. I waste so much time finding the most recent email if I need to respond. It is maddening and frustrating. Review Source Chris M. self employed researcher Research Used the software for: Less than 6 months ### "Great product with many features & low price" February 2, 2022 5.0 So far, it's been a perfectly seamless transition and allows me to forward all emails to the free gmail account I started off using for my business. Pros I think this is one of the lowest prices from what I've seen of other services and it has many of the features that are useful for me. Cons Still hoping to get the ability to use a profile icon that shows up to receivers so they see my logo in the from sender part of an unopened email (as gmail does). Alternatives considered [Proton Mail](https://www.capterra.com/p/201276/ProtonMail/) Reason for choosing Titan Email This was already integrated with WordPress (where my business is primarily managed) and was cheaper than gmail professional. Review Source RO Robert O. salesman/writer Political Organization Used the software for: 6-12 months ### "Really Happy I discovered Titan" January 30, 2022 5.0 Since purchasing it, I've liked it so much I have already converted one client to it and plan to transfer another. Pros Just overall ease. Compared to Outlook, this is a walk in the park. Cons I haven't found anything I don't like yet. Review Source ZZ Zvi Z. Educational Consultant Education Management Used the software for: 2+ years ### "Opinion" March 7, 2022 5.0 Excellent tool for maintaining contact with clients and family Pros Has many important and useful features, is reliable and easy to use Cons No ability to make sub-boxes in all except the Inbox Reason for choosing Titan Email Easier to use and more reliable Review Source SF Samantha F. Entrepreneur E-Learning Used the software for: 1-2 years ### "Perfect for the beginner entrepreneur " February 1, 2022 5.0 Pros Everything was set up very quickly and easily. My favorite feature is the email tracker to help me know when a recipient has read an email further confirming they are staying informed. Cons I don't have any cons. I've been using this system for over a year and have been thoroughly satisfied with my service. Reason for choosing Titan Email For my current small business needs, I was looking for a cost effective way to have a professional email. Titan was a recommended product from WordPress, which made me feel comfortable to use. I chose it based on that recommendation, ease of integration with my website, and cost. Review Source AG Audrius G. Sales manager Airlines/Aviation Used the software for: 1-2 years ### "Titan E-mail review" February 14, 2022 4.0 We are using Titan day by day for our communication tasks and we are satisfied. Pros This software is easy to use. It is really fast working with almost no problems. Cons The mobile app could be more developed and advanced. Review Source CC Chris C. Photographer Photography Used the software for: 2+ years ### "E Mail Hijacked to Account was Blocked" June 22, 2022 2.0 Up until a few weeks ago Titan worked as I wanted. Then I started getting Bounced messages that I had not sent. Then the problems began as Titan suspended my account and anyone trying to e mail was sent a reply saying it was blocked due to spamming. Pros When it worked it was decent enough. I can;t vouch for the anti-spam side as I still got an amount of spam Cons Customer support is variable and there is no address or phone number. They will do Zoom chats but my problem was never resolved. Review Source JPN John Paul N. Executive Director Philanthropy Used the software for: 1-2 years ### "Titan perfomance feedback" February 1, 2022 5.0 The service is generally swift and effective Pros The ability to track mails when they are opened. Cons In case on untimely renewal, mail communications are lost and cannot be retrieved. Review Source MG Matt G. M Real Estate Used the software for: 6-12 months ### "Great to have and use" February 7, 2022 5.0 Pros Everything you need wrapped up and given to you Cons There are not many things not to like about the software. Its basic and easy to use Review Source UQ Uyen Q. celebrant Writing and Editing Used the software for: 6-12 months ### "Better layout and font" September 14, 2022 5.0 very good Pros I like the notification when emails have been read. Cons Font is so limited and layout is just blank. It needs a calendar attached for notes Reason for choosing Titan Email it was part of wordpress Review Source DT Dishant T. Platform Engineer Internet Used the software for: 2+ years ### "Best email provider :)" March 17, 2022 5.0 Pros \- Very smooth UI - Love the dark mode - Great features - schedule mail, bulk operate, etc Cons \- Search can be improved - Need an easy way to reorder the filters Review Source KNT Karl Nirmand T. COO Real Estate Used the software for: 6-12 months ### "Get App and Add-on" January 25, 2022 5.0 I am generally happy with the product and see myself using it for a long time. Pros I like the simplicity of the interface and the ease of usage. Cons Perhaps they can add filtering options in the folders so it can be sorted according to the current need Reason for choosing Titan Email It was directly connected to my web designer, Wordpress Review Source DW Dan W. Editor Writing and Editing Used the software for: Less than 6 months ### "Very Good Choice" March 3, 2022 5.0 Pros I like that Titan allows for simple email management and forwarding to other addresses. It works very well for our journal and I think it is a great affordable option for professional purposes. Cons I would appreciate the ability to change the default type and font settings in emails. I do not like Sans Serif, and it is a bit of a hassle to change it every time. Review Source DD Danny D. Freelance designer Design Used the software for: 2+ years ### "Brilliant — Titan Email " February 7, 2022 5.0 Excellent features, easy setup with brilliant helpful, customer care. Pros Easy setup and brilliant customer care, very helpful. Cons There are no cons. Titan email is simply brilliant. Review Source ER Ezechiel R. President Religious Institutions Used the software for: 6-12 months ### "Excellent" February 11, 2022 5.0 Pros Excellent and user friendly. Very affordable. Cons Unfortunately, they don't offer an app for Windows. Review Source JS Jennifer S. Lawyer Law Practice Used the software for: 6-12 months ### "It's fine" February 1, 2022 3.0 It's fine. It does what I need it to do for the most part. Pros I like that I can see when other people read/open my emails. Cons I wish they had a way to recall an email longer than 2 seconds. Review Source HG Hala G. Designer and Founder Design Used the software for: Less than 6 months ### "Titan in the eye of Halo" September 5, 2022 5.0 Very smooth and convenient Pros My favorite feature is the "Read Receipt" option. It allows me to manage the follow up. Also I like that we can access several inboxes very smoothly from one window. Cons Nothing so far. I will let you know in the future! Reason for choosing Titan Email To tell you the truth. I chose Titan out of convenience. It was offered with wordpress my website host. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.