# VSTracking Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about VSTracking Software - reviews, pricing plans, popular comparisons to other Grant Management products and more. Source: https://www.capterra.com/p/195512/VSTracking --- # VSTracking Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VSTracking ## What is VSTracking? VSTracking is perfect for both non-profits and law enforcement agencies that provide grant-based victim assistance services. VSTracking instantly streamlines your case management, tracking and grant reporting tasks - typical time savings are 45% and more vs. using cumbersome paper forms and spreadsheet methods. Cloud-based and secure, it comprehensively yet easily lets you record, store, search and retreive any/all data at will and then generates any grant report in just minutes. ## What is VSTracking used for? [Human Services](https://www.capterra.com/human-services-software/)[Grant Management](https://www.capterra.com/grant-management-software/)[Social Work Case Management](https://www.capterra.com/social-work-case-management-software/) Top alternative Featured Overall rating Based on 18 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $5000 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VSTracking?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://VSTracking.com&name=VSTracking) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VSTracking 4.9 (18) VS. [4.2 (86)](https://www.capterra.com/p/200357/Casebook-Platform/reviews/) Starting Price $5000 Flat Rate, Per Year Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (18) Ease Of Use 3.9 (225) Value For Money 4.9 (17) Value For Money 4.1 (195) Customer Service 4.9 (18) Customer Service 4.4 (212) ## VSTracking alternatives [4.7 (38)](https://www.capterra.com/p/143681/Collaborate/reviews/) Starting price Contact vendor for pricing Highest Rated [4.8 (67)](https://www.capterra.com/p/124958/NewOrg-Management-System/reviews/) Starting price $250.00 Per User, Per Month [4.5 (1,059)](https://www.capterra.com/p/132388/CharityTracker/reviews/) Starting price $20.00 Per User, Per Month [4.7 (81)](https://www.capterra.com/p/203725/Noteable/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/195512/VSTracking/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. API Application programming interface that allows for integration with other systems/databases Case Management Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Client Management Manage contact details and communication with clients Collaboration Tools Provides a channel for team members to share media files, communicate, and work together Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Document Management Store, manage, and track all electronic documents in a centralized location VSTracking 16 features Application programming interface that allows for integration with other systems/databases Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Manage contact details and communication with clients Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Generate reports to assess the financial performance of an organization Track and manage the status of grant applications Track grant submission requirements, deadlines, and financial documentation for awarded grants Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Set & manage permission levels based on user roles and restrict access to only authorized individuals Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Track the status over time for a request, process, asset, or transaction Measure and track time including hours worked and paid time off (PTO) Get Advice We can help you find the software with the features you need. Features 4.6 (18) 4.6 Based on 18 reviews ## Pricing Value for money 4.9 (17) Free Trial Basic $5,000 Flat Rate,Per Year Value for money 4.9 (17) 4.9 Based on 17 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (18) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (18) 4.9 Based on 18 reviews ## User reviews Overall rating 4.9 Based on 18 reviews Filter by rating 5(16) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JG Jaime G. Senior IT Manager Law Enforcement ### "Functionality and Reliability" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2021 Pros I am beside myself with VSTracking. As the IT manager, it is my duty to make sure the DA's office staff can do what they need to do. Being the office problem solver, I get very familiar with the regularly occurring issues in just about everything and figuring out ways to improve them. We've had VS tracking for a few year now and it is doing well enough that I (and I stress) rarely have to help anyone with it. And anything that runs well enough for me to just about forget it exists, despite the number of users we have using it, is rock solid in my book. The user interface is straightforward, management is straightforward, and the reporting is robust enough to keep our needs satiated. Cons I've talked to my end-users about this and there is nothing they feel is lacking from the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 25, 2021 Speaking on behalf of everyone here at VSTracking, thank you for the wonderful and kind words. We all strive to provide a software solution that is not only robust enough to handle nearly anything that is requested of it, but at the same time be easy to use for the end user. We understand and appreciate the tasks that are required of Victim Advocates and want the VSTracking software to be simple enough to focus less time on the required paperwork and reporting allowing more time to be spent where it is truly needed, with the Victims of crime. It makes us very happy to hear reviews such as yours because it is confirmation we are successful in that. LO Lacey O. Child and Family Advocate Human Resources ### "VSTracking Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2020 I have used Apricot and Salesforce tracking programs in the past and VSTracking is my favorite of the 3. Pros I love how user friendly the program is! Cons I wish there were a tab with mental health options to make it easier to track therapy clients. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TH Trisha H. Family Advocate Non-Profit Organization Management ### "Great tracking system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 21, 2020 Pros Easy to use. Works great for what I need for tracking clients. Cons Difficulty finding info in a cluttered notes section. It would be nice to have alerts or the ability to set up notifications for clients for follow up. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RW Rachel W. Bookkeeper and Victims Advocate Assistant Human Resources ### "Great Tracking Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 18, 2020 Overall we have had a positive experience with VST Tracking at my agency. Pros It is easy to learn and use, it's very self-explanatory, and the tutorials and customer support are very helpful and informative. Cons The mental health tracking is the only drawback. I would like to see a mental health tab that allows for trauma screening and assessment scores and dates, as well as treatment plan progress tracking and dates. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Stacey L. Victim Advocate Law Enforcement ### "Thankful user." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2020 My overall experience with VS Tracker has been phenomenal. The software was truly designed with advocates in mind. The entire team is both reachable and teachable. If there is every something I need from the program, they are willing to listen and find a way. I am so thankful for this program and the role it plays in my day-to-day operations. Pros The grant that my position is under, requires detailed reporting of the clients I serve and services provided. What I love most about VS Tracker is how portable and easy-to-use it is. The software allows me to document and report to my grant from anywhere, at anytime. Being an advocate working in the field, it is crucial that I stay organized and efficient with my time. The VS tracker software makes that possible. Cons If I were to list a con, it wouldn't be relevant by the time this survey is reviewed. I can honestly say that anytime I have run into what I thought was a barrier or inability of the software, the Vs Tracker support team is ready to brainstorm a way to get the information I need. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 18, 2020 I wanted to take a moment to say thank you for the wonderful review of VSTracking on Capterra. Wow, we are humbled and so grateful for the kind words. Your review of VSTracking means a lot to all of us because our goal is to make your job easier, so you can focus on what is really important, the victims of crime. We are happy to hear that we may be hitting the nail on the head for you but we also know we cannot sit back on our laurels, we must continue to improve. JM Janet M. VA Coordinator Law Enforcement ### "Excellent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 4, 2020 My overall experience with VS Tracking has been fantastic. Pros I really like the reporting features. It mirrors the VOCA grant which makes it easy to get accurate statistics on victims. I do appreciate that someone gets back to you promptly when there are technical difficulties. Cons I was trying to merge a victim's case together. 2 advocates put in the same case (same victim and case number) but has different services and I can not find them in the merge section. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Karen S. Victim Advocate Law Enforcement ### "Best Software for Financially Challenged Organizations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2020 I have worked with various employees over the last few years and have always had a positive experience. It is obvious they are passionate about helping victims and they use that passion to help those of us out in the field. That kind of commitment does not go unnoticed by this victim advocate. I have always been met with enthusiasm when I have had to contact anyone in the company and I heartily encourage them to keep up the great work! Pros I am a lone victim advocate in a police department and my funds are extremely limited. VSTracking fit my needs perfectly. It's ease of use is unmatched because everything seems to be self-explanatory. I love that they are always looking to improve on the data collected. I have found the recent addition of fields for offenders/defendants has been very useful. I'm able to look up that information at the click of a button which has come in handy for my officers as well. The "Reports" is crucial to my keeping up with my data for Quarterly Grant Reports and it's very easy to use. My husband tests software updates for cell phones and I have learned quite a bit about testing from him and this has come in handy when I have run into a bug. I've sent my insights to the developer and have always been met with great enthusiasm. I cannot say enough good things about this product. When I was looking for a simple database, all I could find were databases that were for organizations with seemingly unlimited budgets. I work for a very small rural police department and that wasn't an option for me. The low cost set up fee and the yearly fee have been within my budget and my Chief has been very happy to continue to pay for it out of his small budget. Cons Anytime I have found what I thought was something I didn't care for, it wouldn't be long until it was changed for the better. It has been obvious that the developer takes suggestions of the users seriously and they have come up with changes I never would have thought of but have found to be very beneficial. I cannot think of anything I don't like about this product. It has been a life-saver for me! Reasons for choosing VSTracking I chose this program for its ease of use, it's simplicity, and it's price. I liked the fact they based my price on the size of my jurisdiction. That was the final deciding factor for me at the time. They cater to the people who are in areas with smaller populations (such as rural towns) and the result was a product that did not have a bunch of options not needed but forced to pay for. You only pay for what you need and to a victim advocate working in a small rural town that option is priceless! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 15, 2020 I wanted to take a moment to say Thank you for your kind words. It not only means a lot to all of us here at VSTracking but will be very beneficial for other agencies looking for a Victim tracking software solution. We are truly humbled by your thoughtfulness and we are very glad VSTracking has been such a great help to you in your duties as a Victim Advocate. Your job can be difficult as is, never mind statistic tracking and reporting. JA Judy A. Victim Services Manager Law Enforcement ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2020 Has been a great way to all the information in one system Pros I can run all the reports VOCA wants instead of having to keep track and count by hand. Cons It is a little slow in pulling up name when searching for a client Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kimberly S. Director/Advocate Legal Services ### "VST" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 2, 2020 Pros Everything, stats, reports, client information, tracking of services. Cons not much, VST staff are always open to feedback and suggested changes. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2020 I wanted to take a moment to thank you for your very kind words in the Capterra review. It means a great deal to all of us here at VSTracking and will be a huge help for anyone searching for a victim tracking software to use. We are thankful for the feedback and suggestions. They allow us to continuously improve the VSTracking software which helps the end user spend less time with paperwork and more time doing the really important things, helping the Victims of Crime. We are glad you are enjoying the software and, as always, if you need anything please don't hesitate to use the 'Contact' button. JH Jay H. Chief of Police Law Enforcement ### "Great Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2020 This software saves time when requesting the draw downs from grants as each line is in order to what the VOCA grants require. Pros The software is very easy to use and the reports that print out match exactly to the info that I need to put into the stats required by the grants. Cons I have found no problems with this software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2020 I just wanted to send a quick note to say thank you for your very kind words in the Capterra review. Your review will help VSTracking when others are searching for a solution to their victim services tracking needs. We appreciate you and your department not only as a client of VSTracking but also in your day to day activities as a Police Chief/Officer in these very difficult times for Law Enforcement. Thank you for what you do. If you need anything at all please don't hesitate to let us know. [View all Reviews](https://www.capterra.com/p/195512/VSTracking/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)