--- title: "Refapp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Refapp Software - reviews, pricing plans, popular comparisons to other Reference Check products and more." source_url: "https://www.capterra.com/p/195562/Refapp/" page_type: "product" language: "en" --- # Refapp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Refapp ## What is Refapp? Refapp is a digital reference checking solution for recruiters and hiring professionals, enabling efficient, professional, and secure reference checks to gain valuable candidate insights. Key Features: - Science-based reference questionnaires: Pre-built, role-specific, and research-backed for accurate assessments - Fully digital & automated workflow: Save time with streamlined, structured reference checks - Phone call booking feature: Schedule and document reference calls effortlessly - Custom branding: Personalize all communications for a strong employer brand - Fraud detection: Ensure reference authenticity and prevent manipulation - Lead generation: Identify potential future hires from your reference pool - Professional Reporting & Benchmarking: Gather all data in one place and compare candidates against others. Refapp streamlines digital reference checking, helping you hire faster, smarter, and with confidence. ## What is Refapp used for? [Reference Check](https://www.capterra.com/reference-check-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $154 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Refapp?[Manage this product listing](https://www.g2.com/products/refapp/claim_requests/new?auto=true) ## Refapp Overview Updated September 2026 AI summary Refapp offers digital reference checking for organizations of all sizes, providing automated reference requests, customizable templates, reminders, and reporting tools through a cloud-based platform. With integrations to multiple recruiting systems and features such as survey building, fraud detection, and email/SMS notifications, Refapp helps hiring teams manage and track candidate references efficiently within their recruitment workflow. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Refapp 5.0 (2) VS. [4.7 (472)](https://www.capterra.com/p/190447/RefNow/reviews/) Starting Price $154 Per Month Starting Price $12.99 One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.7 (472) Value For Money 5.0 (2) Value For Money 4.6 (385) Customer Service 5.0 (2) Customer Service 4.6 (401) ## Refapp alternatives Highest Rated [4.9 (49)](https://www.capterra.com/p/183558/Vitay/reviews/) Starting price $699.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (18)](https://www.capterra.com/p/181402/Checkmate/reviews/) Starting price $17.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (125)](https://www.capterra.com/p/127883/VidCruiter/reviews/) Starting price $5000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [HiPeople](https://www.capterra.com/p/211940/HiPeople/) [4.8 (1,563)](https://www.capterra.com/p/211940/HiPeople/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211940/HiPeople/) ## FAQs about Refapp Overview ### What company size and specific industries is Refapp built for? Refapp is designed for recruiters and hiring professionals at small businesses, mid-market companies, and enterprise organizations that need digital reference checking. It fits any industry that hires regularly and wants a secure, professional way to collect candidate references and supporting insights during recruitment. Features and Usability ### What are the key features of Refapp? Refapp offers reference checking with reference request automation, customizable forms, customizable questions, and template management for creating standardized requests. It also includes alerts/notifications, email alerts, email reminders, SMS messaging, reporting & analytics, fraud detection, third-party integrations, and a survey builder with a survey library. Integrations ### Which third-party tools and platforms does Refapp integrate with? Refapp integrates with 8 third-party recruiting platforms: Bullhorn, Jobylon, Lever, Ponty, Teamtailor, Tellent Recruitee, Workable, and Workbuster. These catalog integrations connect Refapp to applicant tracking and recruitment workflows used across hiring and reference-checking processes. Getting Started and Support ### What training and onboarding options does Refapp offer? Refapp provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars can cover product guidance for groups, and documentation and videos offer self-paced reference materials for learning features and steps. Getting Started and Support ### What customer support options does Refapp offer? Refapp provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available, so support quality, response times, and common frustrations cannot be described from user experience data. ## Features AI summary Based on 813 Reference Check reviews Capterra data shows that buyers of reference check software rank the following features as their top priorities: - **Email Reminders** (**31%** of reviewers rated this feature as critical) - **Reference Request Automation** (**33%**) - **Background Screening** (**32%**) Refapp supports **Email Reminders** and **Reference Request Automation**, helping hiring teams keep reference checks moving and reduce manual follow-up during the hiring process. However, it does not offer **Background Screening**. Instead, it provides other relevant features that reviewers also value, including **Reminders** (**27%**) and **Email/Online** (**28%**). These features help businesses maintain timely communication with references and collect feedback through digital channels, allowing teams to move candidates through hiring with fewer delays. Reminders 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity Reference Request Automation 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Ability of the software to take the manual effort out of the process of requesting and collecting references Email/Online 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The method of requesting and completing tasks or providing/accessing information Alerts/Notifications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Reference Checking 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process used by hiring managers to get more information about a candidate by contacting previous employers Reporting/Analytics 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Refapp 13 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Reminders: Reminders sent via email - Email/Online: The method of requesting and completing tasks or providing/accessing information - Fraud Detection: Identify and prevent suspicious activity - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Reference Request Automation: Ability of the software to take the manual effort out of the process of requesting and collecting references - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Survey Builder: Create and manage surveys - Survey Library: Repository of pre-built questionnaires that can be used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) Free Trial Basic $154.00 Per Month Value for money 5.0 (2) 5.0 Based on 2 reviews ## Integrations [ Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Lever](https://www.capterra.com/p/142452/Lever/)[ Tellent Recruitee](https://www.capterra.com/p/140650/Recruitee/)[ Teamtailor](https://www.capterra.com/p/144801/Teamtailor/)[ Jobylon](https://www.capterra.com/p/160946/Jobylon/) ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LL Leo L. Founder Human Resources ### "Easy to Use, Saves Time, and Improves Hiring Decisions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 16, 2024 Ease of Use: Simplifies a previously tedious process. Time Savings: Drastically cuts down the time spent on reference checks. Better Hiring Decisions: Getting quick, quality references helps us make more confident hires. Pros Refapp has been a game-changer for our hiring process. The onboarding with \[sensitive content hidden\] was fantastic, the ATS integration is smooth, and the features are incredibly user-friendly. It's dramatically reduced our time to hire. Highly recommend! Cons its very robust, but maybe the admin dashboard could be more sleek Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PS pierre S. CEO Management Consulting ### "CEO" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 23, 2019 At Jerrie, we use Refapp to digitalize our reference checking process. The tool helps us become even more efficient, and it is easier to get in touch with referees, even internationally. The referees appreciate the possibility of being able to provide their answers in writing or by a phone call at an agreed time. Our customers also appreciate the structured and professional report. Pros The possibility to digitalize our reference checking process. Cons No cons. We really like the software from Refapp. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. 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