# Checkpoint EHR Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Checkpoint EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more. Source: https://www.capterra.com/p/195586/Checkpoint-EHR --- # Checkpoint EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Checkpoint EHR ## What is Checkpoint EHR? Checkpoint EHR streamlines operations for mental health practices & agencies with a 3-in-1 electronic health record, so clinical staff can stay focused on their #1 priority: their clients. As a cloud-based, HIPAA-compliant solution, Checkpoint EHR handles everything from intake, clinical notes, and assessments, to e-prescriptions, hands-free billing, and clearinghouse. With a 99% clean claim rate, a very intuitive interface, and a modern client portal, be among the 1000s of therapists enjoying the benefits of our comprehensive practice management system. ## What is Checkpoint EHR used for? [Mental Health](https://www.capterra.com/mental-health-software/)[Mental Health EHR](https://www.capterra.com/mental-health-ehr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 92% Neutral 8% Negative 0% Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Electronic Medical Records / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Checkpoint EHR?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://checkpointehr.com&name=Checkpoint EHR) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Checkpoint EHR 4.7 (25) VS. [4.6 (2,827)](https://www.capterra.com/p/130710/SimplePractice/reviews/) Starting Price Contact vendor Starting Price $49 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (25) Ease Of Use 4.4 (858) Value For Money 4.7 (23) Value For Money 4.3 (785) Customer Service 4.8 (25) Customer Service 4.4 (762) ## Checkpoint EHR alternatives [4.2 (336)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.4 (1,033)](https://www.capterra.com/p/130400/TheraNest-Mental-Health/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.5 (198)](https://www.capterra.com/p/73807/BestNotes/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.7 (829)](https://www.capterra.com/p/124769/CounSol-com/reviews/) Starting price $49.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195586/Checkpoint-EHR/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HIPAA Compliant 5.0 (20) 65.00% of 20 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Document Management 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location For Mental/Behavioral Health 4.9 (18) 72.22% of 18 reviewers that rated this feature as important or highly important For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. Charting 4.8 (16) 81.25% of 16 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. EMR/EHR 4.8 (13) 76.92% of 13 reviewers that rated this feature as important or highly important Create and securely store digital patient records Electronic Signature 4.9 (11) 63.64% of 11 reviewers that rated this feature as important or highly important Digitally sign online documents Checkpoint EHR 48 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Track and manage schedules and meetings via an integrated calendar Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Private online space that lets businesses securely share documents and provide information access to clients Record and organize clinical notes and progress notes for each patient after interaction with a physician Manage and track all internal and external communication conducted via calls, email, text, or chat Track and report regulatory data to either internal management or external stakeholders Automated reminders and confirmations for booked appointments and events via text or email Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Protect sensitive data for digital privacy Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Transmit prescriptions to pharmacies electronically Electronically collect payments for goods or services Digitally sign online documents Create and securely store digital patient records Public or private sharing of digital files such as documents, audio/video, images, and more For mental health professionals providing therapy to multiple patients at the same time For mental/behavioral health specialties such as psychiatry, therapy/counseling, substance abuse, etc. For mental health professionals that specialize in substance abuse therapy/programs Compliant with HIPAA, which sets standards for sensitive patient data protection Information, data and reports that are being tracked over time Conduct intake assessments to determine patient health status, medical history, conditions, etc. Captures invoice data and maintains comprehensive records for auditing and reporting purposes Ability to chat online in real time Manage billing and payments for a healthcare provider Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Manage and support multiple locations Allow communication between the company and patients via messages, SMS, emails, phone, and more A repository of patient data, including their past and current health issues, treatment history, and more Online portal where patients can access information such as health records, treatment plants, etc. Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more Prescribing, renewing, and keeping a record of the medicines given to an individual or animal Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tools to help therapists document, record, and recall patient encounters Set up connections to third-party platforms to improve business processes Create treatment plans that document interventions and outcomes to track patient progress Get Advice We can help you find the software with the features you need. Features 4.6 (25) 4.6 Based on 25 reviews ## Pricing Value for money 4.7 (23) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.7 (23) 4.7 Based on 23 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (25) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (25) 4.8 Based on 25 reviews ## User reviews Overall rating 4.7 Based on 25 reviews Filter by rating 5(19) 4(4) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent AH Amanda H. Director Hospital & Health Care ### "Director-Coowner" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 1, 2025 Checkpoint customer service is always finding ways to assist and support our company needs. Pros Efficiency and ease of entering patients information. Cons Nothing at this time to report. Checkpoint is doing well Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Freda R. CLIENT CARE MGR. Mental Health Care ### "MY FIRST EHR EXPERIENCE" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 3, 2025 ON A SCALE OF 1-5; 5 BEING THE EXCELLENT I WOULD SAY CHECKPOINT IS ABOUT A 3. THE BIGGEST PROBLEM IS THE CONSTANT ISSUES... Pros THE EASE TO MANEUVER IN THE SYSTEM. I DO LIKE THE FACT THAT IT WILL CATCH DUPLICATE CHARTS. I LIKE THE ABILITY TO DELETE PRIOR TO BILLING. MY STAFF MAKE MISTAKES OFTEN WITH THE DATES SO IT'S GREAT TO BE ABLE TO JUST DELETE WHEN NEEDED AND CHANGE THE DATE WHEN SIMPLE MISTAKES ARE MADE. Cons NOT ENOUGH TIME BEFORE TIMING OUT, BETTER WITH CHANGES. THE CLIENT PORTAL NOT THE EASIEST TO MANEUVER. ALSO AT LEAST EVERY OTHER WEEK WE HAVE ISSUES WITH IT NOT WANTING TO OPEN; EVEN AFTER WE CLEAR OUT THE HISTORY. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BW Beverly W. CEO Mental Health Care ### "Very supportive and responsive" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2025 I have been with Checkpoint since I had my agency in 2009 and now I am back as an individual provider, which has been almost 10 years. Pros Responds quickly and provides support immediately. Cons Would like more clarity and support on denied claims. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SD Sydney D. Administrative Services Manager Mental Health Care ### "User friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2024 Pros User friendly for staff members, document retention and management, billing interface and reporting Cons Occasional billing errors (duplicate billing) Switched from [Patagonia Health](https://www.capterra.com/p/125099/Patagonia-Health-EMR/) It was expensive, and not very user friendly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LM LIZZY M. Assistant Mental Health Care ### "My experience with Checkpiont." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Pros easy to search for clients and adding clients Cons I don't have any issues , there is always someone that is helping us . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LG Leydy G. Intake Coordinator Mental Health Care ### "Great Experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2024 Very easy to navigate on a daily basis. Pros Every time i have an issues, \[sensitive content hidden\] helps us to the best of her ability. Cons There is nothing, every time I'm having a hard time there's someone happy to help. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LB Linda B. Agency Owner Mental Health Care ### "I Chose Checkpoint" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 2, 2024 Staff is friendly and helpful. There has never been an issue that the team was unable to resolve. I would like more assistance with billing issues with the various insurance companies. Pros Good application to work with staff and clients. Cons It is not always user friendly for the specific needs of peer support services. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. VC Valentina C. Administrator-Care manager support Mental Health Care ### "Good service overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 As mentioned before, CP it's very easy to navigate, been using it for a year and never had any issues with it. Pros Easy to navigate and people super friendly when you're seeking help. Cons Never had an issue with CP, every time we had a problem, everyone was very helpful. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GB Gwendolyn B. CEO Mental Health Care ### "PTIP Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 2, 2024 Overall, it has been a good experience and I really don't have any complaints. Pros The timeliness in getting a response from the staff. Cons Not being able to get the denied and or rejected claims resubmitted by the staff. I beleive it should be something they should do as well. Reasons for choosing Checkpoint EHR It was used by former employer and I was familar with it and once I started by own business I decided to use it for my own organization. I am hoping to continue having a great working relationship as my organization expands. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. GL Gwendolyn L. Human Resource Director Health, Wellness and Fitness ### "Ruth Family Services" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2024 Pros How convenient it is to locate patients, run reports, and re bill insurances. Cons During an audit, the insurance company requests medical notes for a specific time period. It would be helpful to pull a notes report in bulk and not one by one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195586/Checkpoint-EHR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Carepatron vs Checkpoint EHR](https://www.capterra.com/compare/195467-195586/Care-Patron-vs-Checkpoint-EHR)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)