--- title: "myEPITIRO Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about myEPITIRO Software - reviews, pricing plans, popular comparisons to other Network Monitoring products and more." source_url: "https://www.capterra.com/p/195653/Epitiro/" page_type: "product" language: "en" --- # myEPITIRO Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 6, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) myEPITIRO ## What is myEPITIRO? Are you delivering the Wi-Fi performance you promise? Epitiro helps network service providers and customers stay informed of their Wi-FI user experience. Epitiro's Virtual Customer Agents continuously test, report and notify; making it simple to find and fix user experience problems. Dashboards provide timely analysis and identification of performance issues such as network capacity limitations, performance degradations, interference problems, and captive portal authentication issues. ## What is myEPITIRO used for? [Network Troubleshooting](https://www.capterra.com/network-troubleshooting-software/)[Network Monitoring](https://www.capterra.com/network-monitoring-software/)[Server Monitoring](https://www.capterra.com/server-monitoring-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $199 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for myEPITIRO?[Manage this product listing](https://www.g2.com/products/myepitiro/claim_requests/new?auto=true) ## myEPITIRO Overview Updated September 2026 AI summary myEPITIRO equips organizations of all sizes with tools for network monitoring, troubleshooting, and performance analysis across cloud and mobile platforms. It offers dashboards, alerts, bandwidth monitoring, and performance metrics, while also supporting Service Level Agreement management and customizable threshold alerts. The solution is suitable for teams needing visibility and control over network health, with deployment on web and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### myEPITIRO 4.0 (1) VS. [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting Price $199 per user, per month Starting Price $10 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (105) Value For Money 4.0 (1) Value For Money 4.5 (96) Customer Service 5.0 (1) Customer Service 4.5 (98) ## myEPITIRO alternatives [4.3 (203)](https://www.capterra.com/p/163344/N-sight/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (253)](https://www.capterra.com/p/13803/N-central/reviews/) Starting price $1.75 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (461)](https://www.capterra.com/p/144309/Atera/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Auvik](https://www.capterra.com/p/145245/Auvik/) [4.7 (105)](https://www.capterra.com/p/145245/Auvik/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/145245/Auvik/) [View all alternatives](https://www.capterra.com/p/195653/Epitiro/alternatives/) ## FAQs about myEPITIRO Overview ### What company size and specific industries is myEPITIRO built for? myEPITIRO is designed for venues and organizations of any size that depend on high-quality Wi-Fi service, especially hospitality, event spaces, retail, and other customer-facing operations. It is suited to teams that need to monitor Wi-Fi performance, verify service levels, and track outages or degradations. Features and Usability ### What are the key features of myEPITIRO? myEPITIRO offers device management and troubleshooting, along with network monitoring, bandwidth monitoring, and connectivity management. It also includes real-time alerts, threshold alerts, and mobile alerts, plus remote access/control, reporting/analytics, dashboard views, performance metrics, and user management for multi-account environments. Getting Started and Support ### What training and onboarding options does myEPITIRO offer? myEPITIRO provides live online training and documentation to help teams get started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced learning and later review of product features and steps. Getting Started and Support ### What customer support options does myEPITIRO offer? myEPITIRO provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. User feedback on support quality is not available, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels give users several ways to seek help and product information. ## Features AI summary Based on 1,675 Network Monitoring reviews According to Capterra reviewers, these are the Network Monitoring features buyers prioritize most when evaluating a solution: - **Real-Time Notifications** (**67%** of reviewers rated this feature as critical) - **Real-Time Monitoring** (**70%**) - **Real-Time Data** (**60%**) myEPITIRO includes other capabilities that reviewers also consider important, such as **Alerts/Notifications** (**57%**). This feature helps teams stay aware of network events as they happen, respond to issues faster, and maintain more consistent service performance across their environment. Alerts/Escalation System alerts about the need to escalate an issue or request Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Authentication Verify the identity of users/devices to enable secure access Bandwidth Monitoring Measure the actual bandwidth available on a local network (LAN or WiFi) Connectivity Management Critical link between devices, network, and reliable delivery of IoT data. Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics myEPITIRO 22 features ### All Features - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Authentication: Verify the identity of users/devices to enable secure access - Bandwidth Monitoring: Measure the actual bandwidth available on a local network (LAN or WiFi) - Connectivity Management: Critical link between devices, network, and reliable delivery of IoT data. - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Device Management: Maintenance and upkeep of physical and/or virtual devices - For MSPs: Intended to be used by managed service providers - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Network Analysis: Run tests on a network to find the root cause of network issues - Network Monitoring: Tracks and makes accessible data on the health of servers and other network components. - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-time Alerts: Receive notification of issues as soon as they occur - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Threshold Alerts: Alerts for when traffic utilization or network performance deviates from pre-defined threshold settings - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Troubleshooting: Take actions to troubleshoot issues for networks, devices, etc. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks --- Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 4.0 (1) Free Trial Basic $199.00 Value for money 4.0 (1) 4.0 Based on 1 reviews ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CK Christian K. CEO Electrical/Electronic Manufacturing ### "a very helpful tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2020 recognize and solve WiFi Problems in hospitality wifi systems Pros Easy using software, a lot of important measurements over a specified time range easy to use behind guest portals and captive portals. a very good documentation of the test results and a good help for troubleshooting. Cons i feel missing a poe connection, sometimes this could be an advantage in some measuring areas. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Response from Vendor July 30, 2020 Thank you for the review. We are working on a built in PoE for release later this year. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.