---
title: "Mollie Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Mollie Software - reviews, pricing plans, popular comparisons to other Currency Exchange products and more."
source_url: "https://www.capterra.com/p/195767/Mollie/"
page_type: "product"
language: "en"
---

# 

 Mollie Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Mollie

## What is Mollie?

Mollie is a financial technology platform that simplifies payment and financial solutions. The system accepts diverse payment methods including credit/debit cards, SEPA transfers, and digital wallets, creating an enhanced checkout experience. Mollie supports in-person payments through its mobile point-of-sale solution, allowing contactless transactions via iPhone and the Mollie app without additional hardware. The platform offers recurring billing capabilities, fraud prevention tools, and a comprehensive dashboard for tracking payments and gaining insights. Mollie integrates with e-commerce platforms for straightforward implementation. The system includes features such as payment links, invoicing options, and financial services. Mollie provides local language customer support and maintains transparent business practices. The platform consolidates financial management functions, helping businesses streamline operations and manage finances efficiently.

## What is Mollie used for?

[Payment Processing](https://www.capterra.com/payment-processing-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)

Overall rating

Based on 36 user reviews

Reviews sentiment

Positive

58%

Neutral

3%

Negative

39%

Starting price

€20

Flat Rate, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Mollie?[Manage this product listing](https://www.g2.com/products/mollie/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Mollie

3.2 (36)

VS.

[### PayPal](https://www.capterra.com/p/207944/PayPal/)

[4.6 (26,663)](https://www.capterra.com/p/207944/PayPal/reviews/)

Starting Price

€20

Flat Rate, Per Month

Starting Price

$0.29

Other

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.8 (36)

Ease Of Use

4.6 (26,641)

Value For Money

2.9 (36)

Value For Money

4.5 (20,480)

Customer Service

2.8 (35)

Customer Service

4.2 (20,738)

## Mollie alternatives

Highest Rated

[Venmo](https://www.capterra.com/p/222572/Venmo-/)

[4.7 (9,306)](https://www.capterra.com/p/222572/Venmo-/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/222572/Venmo-/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

[4.6 (3,383)](https://www.capterra.com/p/123889/Stripe/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/123889/Stripe/)

[Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[4.7 (2,714)](https://www.capterra.com/p/170278/Square-Payments-Processing/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/170278/Square-Payments-Processing/)

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[4.6 (3,037)](https://www.capterra.com/p/275802/Square-Point-of-Sale/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

[View all alternatives](https://www.capterra.com/p/195767/Mollie/alternatives/)

## FAQs about Mollie

Overview

### Which roles and teams benefit most from Mollie?

Mollie is most used by business owners, founders, and executives who need simple payment operations, cash-flow visibility, and fast checkout setup. Finance and accounting teams rely on it for transaction tracking and reconciliation, while e-commerce, marketing, and IT teams use it to support online sales, customer journeys, and payment integrations.

Answer based on 36 reviews

Overview

### What company size and industries is Mollie built for?

Mollie is built mainly for small businesses, which make up 94% of reviewers, with retail leading at 14%. It serves e-commerce businesses, SaaS companies, marketplaces, franchises, startups, agencies, and European merchants, with additional use in cosmetics and consumer goods at 6% each, primarily for payment processing.

Answer based on 36 reviews

Features and Usability

### What are the key features of Mollie?

Mollie offers payment processing features including credit card processing, ACH payment processing, debit/credit card processing, mobile payments, and multiple payment options. It also includes payment gateway integration, recurring/subscription billing, invoice management, bank reconciliation, fraud detection, custom fraud rules, reporting, and real-time transaction monitoring.

Pricing

### How much does it cost and what fees or limitations are included?

Mollie offers a free version with a Pay as you go plan that has no listed monthly fee, no contract, and transaction fees per payment method. The Pro plan costs €20/month with lower transaction rates and one hardware terminal license; extra terminals cost 20/month. Reviewers call pricing competitive, but some found fees unclear or expensive.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does Mollie integrate with?

Mollie integrates with over 70 third-party tools and platforms, including ecommerce and billing apps such as BigCommerce, Ecwid, Chargebee, and Jimdo, plus business tools like AFAS Software, Exact for Finance, ActiveCampaign, Freshdesk, and Gravity Forms. It also connects with Booking Experts, Guestplan, and Convious.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does Mollie offer?

Mollie provides documentation for teams getting started with the platform. Documentation offers written guidance for setup, feature reference, and day-to-day use, giving users material they can consult as needed while learning the system and reviewing specific steps later.

Getting Started and Support

### What customer support options does Mollie offer?

Mollie provides email/help desk, FAQ/forum, knowledge base, and chat support. Users describe help as mixed: some report quick, personal guidance and good follow-up, while others mention slow responses, incorrect information, and long waits that make account issues harder to resolve.

Answer based on 7 reviews

## Features

AI summary

Based on 17,640 Currency Exchange reviews

Capterra data shows that buyers of Payment Processing software rank the following features as their top priorities:

-   **Data Security** (**58%** of reviewers rated this feature as critical)
-   **Online Payments** (**55%**)
-   **Mobile Access** (**53%**)

Mollie supports **Data Security** and **Online Payments**, giving businesses a secure way to handle transactions and accept payments through digital channels. However, it does not include **Mobile Access**. Instead, it offers other highly rated capabilities, including **Payment Fraud Prevention** (**56%**), **Debit/Credit Card Processing** (**52%**), and **Mobile Payments** (**49%**), helping businesses protect revenue, accept common payment methods, and process transactions in more customer-friendly ways.

Online Payments

3.5 (23)

78.26% of 23 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Debit/Credit Card Processing

2.3 (3)

100.00% of 3 reviewers that rated this feature as important or highly important

Accept and process credit/debit card transactions

Mobile Payments

3.8 (19)

52.63% of 19 reviewers that rated this feature as important or highly important

Clients can submit payments via mobile devices

Reporting/Analytics

3.4 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Multiple Payment Options

4.1 (13)

84.62% of 13 reviewers that rated this feature as important or highly important

Process payments via multiple modes directly through the application

Recurring/Subscription Billing

3.3 (13)

30.77% of 13 reviewers that rated this feature as important or highly important

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Mollie 89 features

### All Features
- Access Management: Control and manage access to company resources
- Accounting Integration: Integrate with a third-party accounting system
- ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Monitoring: Track and report on everything that happens within the system or network
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Anomaly Detection: Automatically identify unusual behavior
- API: Application programming interface that allows for integration with other systems/databases
- Authentication: Verify the identity of users/devices to enable secure access
- Automated Decisioning/Underwriting: Automate loan approval rules and risk analysis to determine acceptable loan terms for a borrower
- Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements
- Behavior Tracking: Track visitors'/audience's responses across web pages and other optimized content
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Portal: Gateway through which end users can view past bills and pay current invoices
- Borrower Management: Searchable database of information about loan borrowers
- Bulk Send: Process of sending a large number of documents, messages or emails to multiple recipients at once
- Case Management: Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process
- Credit Card Processing: Accept and process credit card transactions
- Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments
- Credit Note: Legal document used by sellers & buyers to adjust invoice values in case of wrong billing, damaged goods etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Currency Conversion: Change one currency to another based on real-time rates/values
- Custom Fraud Rules: Rules that can be customized/created based on business requirements for fraud prevention
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Debit/Credit Card Processing: Accept and process credit/debit card transactions
- eCommerce Integration: Integrates with eCommerce systems
- Electronic Payments: Electronically collect payments for goods or services
- Electronic Signature: Digitally sign online documents
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Transaction Approval: Approve legitimate financial transactions after reviewing for fraud or other risks
- For Commercial Business: Provides commercial businesses with funds to finance various needs
- Fraud Detection: Identify and prevent suspicious activity
- In-Person Payments: Transactions that typically involve face-to-face interactions between the payer and the payee
- Invoice Creation: Create invoices from scratch or have recurring invoices
- Invoice History: Store and view prior invoices for each account/client
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- Loan Origination: Process of securing a loan from a bank or any other lender.
- Loan Processing: Collect, organize, and prepare loan information to send to the lender for approval
- Mobile Payments: Clients can submit payments via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Location: Manage and support multiple locations
- Multiple Payment Options: Process payments via multiple modes directly through the application
- Online Applications: Ability to fill out and submit application forms on the web
- Online Invoicing: Create, send, and view electronic invoices
- Online Payments: Accept and process online payment transactions
- Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.
- Payment Gateway Integration: Integration with payment gateways to facilitate online transactions
- Payment Links: Send clickable links via text or email to collect payments from customers
- Payment Processing: Accept, record, and reconcile financial transactions
- PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
- Point of Sale (POS): Accept and process customer payments for products or services using hardware and software
- Point of Sale (POS) Integration: Integrates with point of sale (POS) systems
- Predictive Analytics: Predict future data based on historical data sets
- Project Billing: Business model that bills clients an amount based on the project/task/job performed
- PSD2 Compliant: Complies with the Payment Services Directive Two (PSD2), set by the European Union for electronic payment services
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-time Alerts: Receive notification of issues as soon as they occur
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities

---

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Features

3.6 (36)

3.6

Based on 36 reviews

## Pricing

Value for money

2.9 (36)

Free Version

[View pricing plan details](https://www.capterra.com/p/195767/Mollie/pricing/)

Pay as you go

Contact vendor for details

It includes:

-   Pay Only When You Sell, No Contract Or Commitment
-   Ideal For Occasional Payments
-   Transaction Fees Per Payment Method Apply

Pro

€20.00

Flat Rate,Per Month

It includes:

-   Lower Transaction Rates
-   Fixed Monthly Fees
-   Includes 1 Hardware Terminal License (additional terminals cost €20/month each)
-   Helps Frequent Sellers Save

Value for money

2.9 (36)

2.9

Based on 36 reviews

## Integrations

[

Wix](https://www.capterra.com/p/169007/Wix/)[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)[

ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[

Odoo](https://www.capterra.com/p/135618/Odoo/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

2.8 (35)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

2.8 (35)

2.8

Based on 35 reviews

## User reviews

Overall rating

3.2

Based on 36 reviews

Filter by rating

5(13)

4(8)

3(1)

2(1)

1(13)

Mentioned topic

Sorted by most recent

Michelangelo C.

Marketer

Marketing and Advertising

### "Good platform, but not perfect for our needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

May 2, 2026

Our experience with Mollie was decent, but we used it only for a short time. The setup was fairly easy and the test environment worked well, but the pricing felt unclear and a bit expensive. At the end we moved to another cheaper provider. We didn't contacted customer support and we didn't used invoicing but i think it worked well, all the payment processing system worked well.

Pros

Mollie was fairly easy to set up at the beginning, the interface is clean, the test environment worked quite well, and overall the platform felt solid and promising. for business looking for a payment provider that can be activated relatively quickly, mollie can definitely be an interesting option.

Cons

Pricing structure (in Italy) was not always clear to me especially around categories like "domestic cards" and how different fees were applied. It also felt a bit expensive for our needs. Another limitation was the checkout integration: compared to the most famous one, Mollie felt less seamless because we had to redirect customers to external payment pages.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)

[PayPal Checkout](https://www.capterra.com/p/10008504/PayPal-Checkout/)

[Stripe](https://www.capterra.com/p/123889/Stripe/)

[Satispay](https://www.capterra.com/p/180716/Satispay/)

[Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)

I was looking a cheap and affordable solution

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Lorris G.

CEO

Retail

### "Plateforme dangereuse pour les professionnels : comptes bloqués et fonds retenus sans réponse"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

February 3, 2026

Expérience extrêmement négative. Un simple paiement international a entraîné un blocage complet du compte, sans explication ni réponse pendant plus de deux mois, en pleine période de fin d’année. Nous avons dû faire intervenir notre banque pour obtenir enfin un retour. Gestion opaque, mépris des clients professionnels et risque majeur pour la trésorerie.

Pros

Aucun. Malgré plusieurs sollicitations, aucun aspect positif n’a pu être identifié, ni sur le produit, ni sur l’accompagnement, ni sur la gestion des incidents critiques.

Cons

Blocage de compte arbitraire, fonds retenus plus de deux mois sans justification valable, absence totale de communication, service client inexistant et délais de traitement incompatibles avec une activité professionnelle plus de 2 mois de blocage.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Melanie G.

CEO

Retail

### "Zu lange dauer der Auszahlung /…"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 11, 2025

.Ublich lange Kapitalbindung. Schlechter Support. Wirkt dadurch oft unseriös. Gibt bessere Alternativen, die deutlich geschäftsfreundlicher sind. Kapital wird geblockt und ist nicht einmal für Rückzahlungen an bestehende Zahlungseingänge, von denen es ja extra als Sicherheit geblockt wurde verfügbar! Wie Geschäftskunden unfreundlich kann man sein, wenn automatisierte Rückzahlunegn dann nicht ausgeführt werden, die Kunden unzufrieden werden, dann einen Fall eröffnen und Mollie noch extra 25€ Chargback bekommt? Eigentlich unfassbar dieses Geschäftsmodel

Pros

Viele Zahlungsarten leichte Integration. Haben andere aber auch! Was nicht positiv hervorzuheben ist, ist der schlechte Support und die Verkäufer unfreundlichen Geschäftsbedingungen.

Cons

Schlechter Support. KI dreht sich im Kreis, Rückzahlungen sind nicht automatisiert möglich ,da Salden eingefroren werden obwohl diese Ja Erwirtschaftet wurden. Somit keine Rückzahlungen möglich! Erklärung siehe Text unten!

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Mollie einfach nicht Wirtschaftlich durch hohe Kapitalbindung und schlechtem Support

Alternatives considered

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Reasons for choosing Mollie

Vielfalt Zahlungsmethoden sonst nichts, rest war sehr Aufwendig

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jelle T.

Penningmeester

Sports

### "Onprofessioneel en niet toegankelijk"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

November 5, 2025

Zeer slechte ervaring. Na een soepele start een blokkade van ons account. Besluitvorming op grond van aannames en niet op grond van gedegen onderzoek naar activiteit van klant.

Pros

Snelle aanmelding. Heldere functionaliteiten en overzichtelijk dashboard. Meerdere betaalmethoden implementeren.

Cons

Onvoldoende onderzoek naar achtergrond van de klant. Op basis hiervan ongefundeerde besluiten nemen waardoor klanten zwaar worden gedupeerd. Onprofessioneel en besluit onmiddellijk definitief zonder argumentatie klant aan te horen. Schande!

Alternatives considered

[Buckaroo](https://www.capterra.com/p/195762/Buckaroo/)

Reasons for choosing Mollie

Ervaringen van vorige verenigingen met zelfde doel.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

YB

Yvette B.

Oprichter voorziter

Philanthropy

### "Mollie houdt donaties van derden in eigen zak"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

September 16, 2025

Het gaat altijd om de klantvriendelijkheid en betrouwbaarheid. Het technische deel is niets mis mee. Maar de klantvriendelijkheid en betrouwbaarheid zijn beneden peil en zelfs frauduleus. Er wordt op basis van onbekende parameters beslist of een organisatie tot de tot hun bedachte 'high risk factor' behoort. Je krijgt er geen uitleg over; zei beslissen dat. Kleine goede doelen die afhankelijk zijn van donaties komen in de problemen doordat Mollie de donaties in hun zak steken. Het komt dus niet bij het project waarvoor de donaties bedoeld zijn en valt onder moedwillig geld achterhouden. Vul zelf maar in waar dat weer onder valt...

Pros

Wat ik een voordeel VOND van Mollie? Ze waren tot 1 april 2025 een betrouwbare betaalplatform met zeer realistische kosten per transactie. Daarna... zie Minpunten

Cons

Mollie is erg onbetrouwbaar, omdat: - ze niet grondig onderzoeken wat goede doelen doen - ze geen oog hebben voor wat er binnenkomt bij een goed doel - ze per 1 april 2025 donaties inhouden van goede doelen en bedrijven om hun €60 fee te bemachtigen - ze reclame maken met 'geen verborgen kosten', terwijl ze wel degelijk verborgen zijn - ze op trustpilot lijken fake-reviews te geven door bij iedere 5 sterren een naam van de medewerker te benoemen

Switched from

[Stripe](https://www.capterra.com/p/123889/Stripe/)

Veel klantvriendelijker, veel realistischer, veel betrouwbaarder, veel professioneler, veel meer in controle, veel transparanter, veel beter dashboard.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MR

Monique R.

Vendeur

Cosmetics

### "Paiements beaucoup trop long"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

May 5, 2025

Nul archi nul toujours pas reçu mon premier paiement, deja que la vie et dure il faut attendre des lustres pour être payer dès que jerecois mes paiements je me barre mes d'une vitesse fenomenal !

Pros

AUCUN avantages nul de chez nul, on vosse dure pour ganger 3 sous et en plus on galere pour les recuperer pff

Cons

TOUS es inconvénient aucun avantage, rale bol de toujours attendre, même ce qui nous revient de droit !

Alternatives considered

[Shopify](https://www.capterra.com/p/83891/Shopify/)

Reasons for choosing Mollie

J e ne connaissait rien ! Cinon j'aurai jamais choisis

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KI

Kim Immanuel K.

Gründer

Retail

### "Unfair- Account closed with no reason given"

1.0

Overall Rating

1.0

1.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

2/10

February 11, 2025

Unfair- no reason regarding account closure I founded a company in 2022 that manufactures and sells specialized plant soil online in germany. Since legalization, I have also been offering soil for hemp. However, I wouldn't consider my business a "grow shop" since, apart from pots, I don't offer any other specific products. For my online store, I use a well-known e-commerce platform and had activated Mollie as a payment service provider. However, after just a few days, my account was suspended—without any specific reason being given. Other stores, some of which even sell smoking accessories and much more, continue to use Mollie without any issues. Why my account was suspended remains unanswered. The so-called risk that is being mentioned is not apparent to me—especially in comparison to other online shops that still use Mollie and would be far more likely to be suspended. An absolutely unfair and non-transparent company—unfortunately, not recommended. I also have a payout pending that I can't access/withdraw, since my Account has been suspended. UPDATE: Basically, I was told that nothing more can be done for me. Mollie has, without any apparent reason, decided that the risk associated with my company is higher than that of other businesses in the same industry—even though they sell even riskier goods than I do. Transparency looks different. I feel seriously betrayed here, as no clear information is given about why I was blocked—not even after reaching out via Trustpilot. I actually suspect that the real reason is my revenue. Since my business is not that big yet and my revenue is relatively low, it seems like Mollie is rejecting me for exactly that reason—everything else is neither apparent nor logically explainable to me.

Pros

A lot of different payment options are available

Cons

Not transparent at all, closing accounts without any understandable reasoning

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VS

Valeria S.

Comptable

Design

### "Expérience correct à améliorer ensemble"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 29, 2024

L'expérience globale est agréable, notre chargé de compte se rend disponible pour répondre à nos besoins

Pros

La multiplicité des moyens de paiement facilement implémentables

Cons

Les virements par lien de carte bancaire sont trop compliqués à utiliser

Switched from

[HiPay](https://www.capterra.com/p/10011684/HiPay/)

Fiabilité, indisponibilité, méthodes de paiement

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Jens A.

Analysis and External Components lead

Telecommunications

### "Mollie - Example partner!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 29, 2024

We integrate with a few external partners, and I can honestly state that Mollie is an example in how a partnership should work.

Pros

Mollie is very open in their communication regarding new updates, issues, ... They're always available to have a chat when we have concerns about changes they did or plan to do, or if there was a bigger incident, are always very clear in actions taken to prevent this. Our company was planning to integrate with Payconiq, which was not possible through Mollie yet at that time, but after some discussions we came to the agreement that Mollie would deliver that integration earlier (and with good conditions ;-)), resulting in an even beter result. It's also a very stable system which doesn't require much maintenance from customer point of view.

Cons

There was a time where we had quite some incidents short after each other, which caused a bit of customer impact on our customers. Nevertheless, we were informed very detailed about the root cause (it was a migration they were in), and were kept in the loop about corrective and proactive actions.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DD

Daan D.

Customer journey expert

Telecommunications

### "Review Mollie "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 29, 2024

Pros

Gemakkelijk overzicht van alle transacties

Cons

Soms onduidelijk of betalingen uitbetaald zijn of niet

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/195767/Mollie/reviews/)

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