# Guardian IMS Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Guardian IMS Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/195825/Guardian-IMS/reviews --- # Guardian IMS Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Guardian IMS ## What is Guardian IMS? Software for incident and disaster management. ## What is Guardian IMS used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$10000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Guardian IMS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.qitplus.com&name=Guardian IMS) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Guardian IMS 5.0 (1) VS. [4.5 (683)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price A$10000 Per User, Per Year Starting Price $29 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.6 (670) Value For Money 5.0 (1) Value For Money 4.4 (594) Customer Service 5.0 (1) Customer Service 4.5 (625) ## Guardian IMS alternatives [4.5 (762)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/) Starting price $20.00 Per User, Per Month Highest Rated [4.7 (343)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month [4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month [4.5 (203)](https://www.capterra.com/p/196959/Pirani/reviews/) Starting price $276.00 Per User, Per Month ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Audit Trail A record of all activities within the system, including user access, changes made, etc. Corrective and Preventive Actions (CAPA) Investigate and take action at root cause or error in processes to prevent recurring issues Disaster Recovery Plan and implement business continuity measures in case of unforeseen events Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Investigation Management Oversee people and resources to carry out an investigation IT Incident Management Manage incidents related to outages or breaches in functionality of IT systems Guardian IMS 9 features A record of all activities within the system, including user access, changes made, etc. Investigate and take action at root cause or error in processes to prevent recurring issues Plan and implement business continuity measures in case of unforeseen events Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Oversee people and resources to carry out an investigation Manage incidents related to outages or breaches in functionality of IT systems Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant Track, report on and implement actions pertaining to physical safety at the workplace Create, manage and track all task activities and progression Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) Basic A$10,000 Per User,Per Year Value for money 5.0 (1) 5.0 Based on 1 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent PM Peter M. Coordinator Disaster Management Government Administration ### "Guardian IMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 31, 2019 They are an effective customer focused organisation who pride themselves on looking after and servicing their customers. I do not know of any other software company which is so very responsive to their customers needs Pros The software is smooth, efficient and effective. It has progressed into a very effective Incident Management system which can be used in any business, organisation or Government. The software was primarily developed for disaster management but has been developed to such an extent it can be used effectively for incident management, event management, project control Cons I actually havent found any cons. If anything they need to market the software much more broadly Reasons for choosing Guardian IMS Price, effectiveness, support services Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 4, 2019 Hi Peter, Thank you so much for taking the time to review Guardian IMS. We really appreciate it and are glad you find it such a valuable tool. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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