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Operations1

Reviews of Operations1

4.5 (20)
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Pros

  • With the help of this software, we have been able to improve and analyse our processes fast and achieve material cost and working time savings.

  • Now, our working prozess is more and more intensive. So, we have more time for work live balance and our workers works and lives more easyer, have more fun.

  • I like the easy using in every situation, and it is so easy to explain.

  • But we were able to be on our schedule and successfully rolled out the application.

Cons

  • Currently, there is no feature worth mentioning that we are missing.

  • Optional features cost extra money and that is not satisfactory.

  • No differences between different types of users (editors, viewers).

  • Some sorting and multi-language features were difficult to use, but the issues got fixed really fast in the latest update.

Showing Most Helpful

Showing 20 of 20 reviews

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Lukas M. avatar
Lukas M.
General Manager
Education Management, 1-10 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 2, 2020

"Easy implementation of digital workflows"

Overall: We are using cioplenu for our learning system assembly, quality and training processes.

Pros: The cioplenu software is very easy to implement and has the necessary features we need to transform our workflows to a cloud-based platform. No unnecessary features that mess up the user interface.

Cons: Some sorting and multi-language features were difficult to use, but the issues got fixed really fast in the latest update.

Switched From: Microsoft Excel
Reasons for Switching to Operations1: Modularization

Vendor Response

By Operations1 on February 22, 2021
Thank you for your review, Mr. Merkel! We are glad you appreciate the intuitive software design and easy implementation.
Bartłomiej M. avatar
Bartłomiej M.
Maintanance planner
Automotive, 5,001-10,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 17, 2021

"Overall summary"

Pros: It easy and user friendly software, a lot of functions available, still growing. It is easy to use, clear with a lot of functions for the interaction between person who is writing the instruction and with person who is conducting the instruction.

Cons: I am missing a dark mode, also integration with Android system could be better, but IOs is working smoothly. Sometimes to much of the updates, to frequent.

Vendor Response

By Operations1 on March 24, 2021
Thank you for your kind review and our collaboration for many years alredy. We are happy you like the usability, quality and features of the software. We value continuous improvement not only for operational processes at our clients but also within our software. Therefore, we are happy to provide continuous updates of our software. Yet, we have recently introduced feature flags in order to provide functionality updates based on customers preferences. I hope this will help you going forward.
Jürgen M.
Ass GL
Automotive, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
3.0
Ease of Use
3.0
Customer Service
4.0
Features
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 23, 2021

"Review CIOPLENU SHU"

Overall: state of the art working instructions overview of tasks

Pros: Easy to generate working instructions with pictures and films HTML-based system

Cons: optional features cost extra money and that is not satisfactory

Vendor Response

By Operations1 on March 24, 2021
Thank you for your review. With our modular pricing model, we aim for the most suitable offering for our clients, meaning they only pay for what they use. Therefore, certain functions that also drive the value of the software even further come along with a separate price tag. We are looking forward to continue our long lasting collaboration.
Cyril M. avatar
Cyril M.
Head of Testbench and Production
Mechanical or Industrial Engineering, 501-1,000 employees
Used the software for: 1-2 years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 23, 2021

"Short and easy implementation "

Pros: The success plan created together with the Customer Success Manager from Cioplenu was a good help to keep the implementation on track. Cioplenu is a Product which was replacing old Paper forms and therefore there was no pressure from anywhere to change current situation. But we were able to be on our schedule and successfully rolled out the application.

Cons: There is actually nothing I don't like. Some concurrent user with read only rights would be nice instead of only named user.

Vendor Response

By Operations1 on March 15, 2021
Many thanks for your kind review. We are looking forward to continue our long-term collaboration
Holger L.
Quality Engineer
Machinery, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 25, 2021

"Easier checklists and documentation"

Overall: Great support. Quick answers to all kinds of questions. Direct support from permanent employees. Use of the existing skills and the existing wealth of experience.

Pros: For us, the cioplenu software offers the advantage that checklists can be completed anywhere, regardless the device. Updates can be carried out easily and without great effort. The document versioning works fully automatic. In addition, cioplenu enables us to simplify photo documentation.

Cons: It may appear confusing in the beginning. However, the use of structure classes quickly makes this initial lack of clarity better.

Reasons for Choosing Operations1: The introductory phase and the comparison with a competitor product were very convincing.
Kathrin B.
CTO
Consumer Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 30, 2021

"A highly recommendable, innovative and intuitive software."

Overall: We appreciate Cioplenu very much. The service is always available and solves our tasks flexible & quickly. With the help of this software, we have been able to improve and analyse our processes fast and achieve material cost and working time savings.

Pros: The checklists are very easy to implement in the existing systems and to adapt quickly. A cloud software that is easy to use for companies.

Cons: Currently, there is no feature worth mentioning that we are missing.

Vendor Response

By Operations1 on April 12, 2021
Thank you very much for your kind review! We are looking forward to continue our collaboration
Thomas A.
Head of IT & Quality Management
Machinery, 201-500 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
February 18, 2021

"A multifunctional tool"

Pros: Easy to implement, easy to use, cloud-based, usable on any kind of hardware.

Cons: No differences between different types of users (editors, viewers).

Vendor Response

By Operations1 on February 22, 2021
Thank you very much for your positive review. In the software, there is actually a distinction between many roles, e.g. to account for different access rights. Our customer support team is always there to help you.
Christoph F.
Senior Manager IT
Oil & Energy, 1,001-5,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
July 14, 2020

"Feedback"

Overall: we use the tool within in out digitalization strategy to digitalize all work instructions across the globe

Pros: Check list, easy to use, possibilizty to creaty Module that can be reused, permission Management.

Cons: reporting and PowerBI integration as well as the UI can be improved (on their Agenda)

Vendor Response

By Operations1 on February 22, 2021
Mr. Feiker, many thanks for your review! We very much look forward to continue digitizing your checklists and instructions globally
Markus H.
CIO
Machinery, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 9, 2021

"Digitalize our assembling"

Overall: Great Team and have done an excellent job!

Pros: Cioplenu help us a lot in digitizing the assembling process for machinery and for components. It is easy to deliver always the latest documentation and test scenarios to the people. The usage for the enduser is easy and motsly selfexplaining.

Cons: The setup seemst to sometimes tricky of what you need and how you get it done in the SW. Finaly with the help of Cioplenug we get everything managed and done!

Vendor Response

By Operations1 on August 20, 2021
Thank you, Markus! We are glad you appreciate the ease of use. Indeed it is one of our core principles to make the usage for the operational worker as intuitive as possible
Christoph G.
Senior Manager Quality Assurance & HSSE
Oil & Energy, 201-500 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 25, 2021

"generel Feedback"

Overall: Creating Risk Assessments in the same systematic like check-lists were handled

Pros: The speed to develop solution was fantastic.

Cons: I do not really find something to add in this chapter. Not applicable.

Reasons for Choosing Operations1: Because it was the best solution with the integration in a lot of different processes.

Vendor Response

By Operations1 on April 12, 2021
Thank you very much for your feedback, Mr. G. We are glad you appreciate our development speed and our integration opportunities. Indeed those are some of our key principles: Continous software innovation and broad integration capabilities. We are looking forward to our continuous collaboration
Martina W.
Elektrotechnikerin
Automotive, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
4.0
Customer Service
4.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
March 29, 2021

"Im großen und ganzen eine super Software."

Overall: Bei uns im Unternehmen werden die Wartungschecklisten der Produktion und der Instandhaltung in Cioplenu dargestellt, außerdem Rüstanleitung / Reparaturanleitungen / Checklisten zu einzelnen Arbeitsabläufen. Außerdem wird Cioplenu auch in der Logistik und der QM (z.B. Fehlerrückverfolgung) verwendet. Es werden immer neue Bereiche integriert. Zu Beginn ist es natürlich, wie bei jeder neuen Software ein enormer Pflegeaufwand, dieser minimiert sich aber, dann sobald das System gefüllt ist. Grundsätzlich finden sich die Nutzer sehr schnell zurecht.

Pros: Die Funktionalität der Bilder/Links/Verpflichtende Angaben/Modulen/Aufträge/Regeln werden bei uns am häufigsten genutzt. Es werden aber inzwischen auch immer mehr die weiteren Interaktionen + Funktionen (z.B. Tasks) genutzt. Die Software entwickelt sich immer weiter, im letzten Jahr hat sich sehr viel getan. Es kann an immer neuen Lösungen/Verbesserungsvorschlägen mit Cioplenu gearbeitet werden und die Software auf die Bedürfnisse des jeweiligen Kunden angepasst/optimiert werden.

Cons: Die Funktion der Regel / Tasks und Analytics könnten/sollten noch verbessert werden. Außerdem muss noch am Berechtigungsmanagement gearbeitet werden. Die Performance muss sich noch verbessern. Die Kundennähe ist nicht mehr so, wie zu Anfangszeiten.

Vendor Response

By Operations1 on April 12, 2021
Many thanks for your in-depth review. We are more than happy to closely work with you now over 2 years already, within many use cases and globally. We are glad you are overall very satisfied with using our software on a daily basis. We will drive further improvements, especially on performance for large customers who are having many thousand documents on the cioplenu platform within the next releases.
Rainer K.
Teamleiter Technische Dokumentation
Machinery, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
January 31, 2022

"Intuitive und flexible Software"

Overall: Wir setzten Checklistenaufträge im Opreations1 über einen Teil der Lebensphase unserer Maschinen ein. Zum Beispiel: - Inbetriebnahme - CE-Sicherheitsprüfung - Demontage /Vorbereitung Versand - Remontage beim Kunden - Inspektion Weitere Checklisten, wie z.B. zur Schulung von GARANT-Mitarbeiter und unseren Kunden, werden in der nächsten Zeit folgen. Der Gesamteindruck von Operations1 ist sehr gut. Sowohl die Software als auch der Service. Durch die regelmäßigen Updates und Erweiterung der Funktionen, entwickelt sich Operstions1 kontinuierlich weiter.

Pros: - Checklistenaufträge lassen sich flexibel zusammenstellen - Die Checklistenpunkte werden intuitive von den Nutzern abgearbeitet - Fotos und Videos lassen sich einfach einfügen und bearbeiten - In den Reporten wird der aktuelle Stand der Arbeiten gut dargestellt

Cons: - Die Reihenfolge der Checklisten innerhalb eines Checklistenauftrags lässt sich nicht verändern - Eine bereits abgeschlossene Checkliste lässt sich nicht durch den Administrator wieder freigeben

Andreas S.
Produktionsplaner
Automotive, 501-1,000 employees
Used the software for: 2+ years
Overall Rating
4.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
February 17, 2021

"Pro und Contra"

Overall: Erfahrungen in der Erstellung von Wartungsplänen, Anleitungen und Ausbildungsinhalten in mehreren Sprachen. Dabei seit das Programm noch Sicony hieß ;-)

Pros: Einfaches und übersichtliches Konzept. Anleitungen und Checklisten sind schnell abgeändert und sofort wieder online.

Cons: Die Spalten muss man bei jeder Aktualisierung neu anpassen :-(

Vendor Response

By Operations1 on February 22, 2021
Vielen Dank fur Ihre Bewertung! Die von Ihnen angesprochene Funktionalitatserweiterung steht bereits auf unserer Roadmap und wir freuen uns, Sie bald uber das Feature-Update informieren zu konnen!
Sandra S.
Elektronikerin für Betriebstechnik
Business Supplies and Equipment, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4.0
Ease of Use
4.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
August 13, 2021

"Bewertungsbogen für Erstellen der Wartungspläne "

Overall: Dokumentenabfall wird gespart durch digitaliesierung. Einfache Datenersfassung direkt vor an den den Maschinen. Erschauliche Beschreibungen für Arbeiter, durch Bilder Videos.

Pros: Einfache Einarbeitung in die Software. Einfaches erstellen von Wartungsplänen Wervolle Tolls zum Verwenden.

Cons: Bei Einfügen eines BIldes in Schritten, springt die Software immer auf den Anfangsschritt.

Reasons for Choosing Operations1: Da Cioplenu so breit aufgestellt ist und in vielen Bereichen/Abteilungen verwendet wird. Um Prozesse eineitlich zu gestalten.
Switched From: WordPress and Microsoft Excel
Reasons for Switching to Operations1: Einfache und unkomplezierte Erstellung von Arbeitsaufträgen.
Thomas B.
Fertigungstechniker
Automotive, 1,001-5,000 employees
Used the software for: 2+ years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
August 11, 2021

"Top Lösung"

Pros: Unterstützung und Anpassungen in der Einführung und darüber hinaus

Cons: Bisher konnte ich kein in meiner täglichen Arbeit feststellen

Vendor Response

By Operations1 on August 20, 2021
Thank you very much, Thomas! We appreciate working with you
Markus K.
Gruppenleiter TFF Admin / TFU
Mechanical or Industrial Engineering, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Value for Money
4.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
February 17, 2021

"Tolles Produkt mit 1A Kundendienst"

Overall: Kundenwünsche werden aufgenommen und auch bei einer späteren Version implementiert

Pros: Mehrere Techniker können gleichzeitig dieselbe Prüfanweisung abarbeiten. Alles passiert in Echtzeit

Cons: Man kann noch keine Auswahllisten erstellen

Vendor Response

By Operations1 on February 22, 2021
Dear Mr. Killer, many thanks for your review. Great to hear that the real-time collaboration functionality adds true value in your team.
Matthias V.
Segmentleiter
Machinery, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
5.0
Ease of Use
4.0
Customer Service
5.0
Features
3.0
Likelihood to Recommend
8/10
Reviewer Source
Source: Capterra
August 11, 2021

"Sehr zufrieden"

Pros: Modulare Aufbauweise der Dokumente Traceability Task-Funktion

Cons: Task-Funktionen sollten weiter ausgebaut werden. Benachrichtigungen, Bilder, usw.

Vendor Response

By Operations1 on August 20, 2021
Dear Matthias, many thanks for your review! We are glad that you are satisfied with our software and we will do our best to further facilitate you daily operations with our upcoming features
Bernd G.
MES-Projekttechniker
Writing and Editing, 1,001-5,000 employees
Used the software for: 1-2 years
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
5.0
Value for Money
5.0
Likelihood to Recommend
10/10
Reviewer Source
Source: Capterra
March 24, 2021

"Cioplenu erleichtert den Arbeitsalltag"

Pros: Die leicht verständliche und einfache Handhabung der Software.

Cons: Aktuell keine Beanstandungen an dem Tool.

Vendor Response

By Operations1 on March 25, 2021
Thank you very much for your kind review! We are looking forward to continue our close collaboration
Volker P.
Quality Supervisor
Machinery, 501-1,000 employees
Used the software for: 6-12 months
Overall Rating
3.0
Ease of Use
3.0
Customer Service
5.0
Features
4.0
Value for Money
4.0
Likelihood to Recommend
7/10
Reviewer Source
Source: Capterra
March 23, 2021

"Cioplenu from Quality side"

Pros: Most I like the possibility easy creating protocol. Easy of us.

Cons: - The photos in the protocol are to small. - The version will changed too often.

Vendor Response

By Operations1 on March 24, 2021
Thank you for your review. We are glad that we can support you in simplifying your quality inspections globally already for years.
Dietrich S.
CEO
Alternative Dispute Resolution, 11-50 employees
Used the software for: I used a free trial
Overall Rating
5.0
Ease of Use
5.0
Customer Service
5.0
Features
4.0
Value for Money
5.0
Likelihood to Recommend
9/10
Reviewer Source
Source: Capterra
March 30, 2021

"Its a inovation for everybody"

Overall: Now, our working prozess is more and more intensive. So, we have more time for work live balance and our workers works and lives more easyer, have more fun.

Pros: I like the easy using in every situation, and it is so easy to explain.

Cons: The software grows with our ideas. And so we can make the picture from our working vision inside more realistic.

Vendor Response

By Operations1 on April 12, 2021
Thank you very much for your review. Indeed ease of use is one of our key principles. cioplenu is made to reduce complexity for the operational workforce and drive insights for the management.