# Operations1 Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Operations1 the right Manufacturing solution for you? Explore 20 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195834/cioplenu-platform/reviews

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Operations1

4.5 (20)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Operations1

Ease of use

4.5

Customer Service

4.9

## Pros and Cons in Reviews

Bartłomiej M

Maintanance planner Automotive, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“It is easy to use, clear with a lot of functions for the interaction between person who is writing the instruction and with person who is conducting the instruction.“

March 17, 2021

JM

Jürgen M

Ass GLAutomotive, 501 - 1,000 employeesUsed the software for: 1-2 years.

“optional features cost extra money and that is not satisfactory“

March 23, 2021

## Showing most helpful reviews

Showing 1-20 of 20 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Bartłomiej M.  
Maintanance planner  
Automotive  
Used the software for: 1-2 years

### "Overall summary"

March 17, 2021

4.0

Pros

It easy and user friendly software, a lot of functions available, still growing. It is easy to use, clear with a lot of functions for the interaction between person who is writing the instruction and with person who is conducting the instruction.

Cons

I am missing a dark mode, also integration with Android system could be better, but IOs is working smoothly. Sometimes to much of the updates, to frequent.

Review Source

Response from Operations1

March 24, 2021

Thank you for your kind review and our collaboration for many years alredy. We are happy you like the usability, quality and features of the software. We value continuous improvement not only for operational processes at our clients but also within our software. Therefore, we are happy to provide continuous updates of our software. Yet, we have recently introduced feature flags in order to provide functionality updates based on customers preferences. I hope this will help you going forward.

Cyril M.  
Head of Testbench and Production  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Short and easy implementation "

February 23, 2021

4.0

Pros

The success plan created together with the Customer Success Manager from Cioplenu was a good help to keep the implementation on track. Cioplenu is a Product which was replacing old Paper forms and therefore there was no pressure from anywhere to change current situation. But we were able to be on our schedule and successfully rolled out the application.

Cons

There is actually nothing I don't like. Some concurrent user with read only rights would be nice instead of only named user.

Review Source

Response from Operations1

March 15, 2021

Many thanks for your kind review. We are looking forward to continue our long-term collaboration

JM

Jürgen M.  
Ass GL  
Automotive  
Used the software for: 1-2 years

### "Review CIOPLENU SHU"

March 23, 2021

3.0

state of the art working instructions overview of tasks

Pros

Easy to generate working instructions with pictures and films HTML-based system

Cons

optional features cost extra money and that is not satisfactory

Review Source

Response from Operations1

March 24, 2021

Thank you for your review. With our modular pricing model, we aim for the most suitable offering for our clients, meaning they only pay for what they use. Therefore, certain functions that also drive the value of the software even further come along with a separate price tag. We are looking forward to continue our long lasting collaboration.

HL

Holger L.  
Quality Engineer  
Machinery  
Used the software for: 6-12 months

### "Easier checklists and documentation"

August 25, 2021

4.0

Great support. Quick answers to all kinds of questions. Direct support from permanent employees. Use of the existing skills and the existing wealth of experience.

Pros

For us, the cioplenu software offers the advantage that checklists can be completed anywhere, regardless the device. Updates can be carried out easily and without great effort. The document versioning works fully automatic. In addition, cioplenu enables us to simplify photo documentation.

Cons

It may appear confusing in the beginning. However, the use of structure classes quickly makes this initial lack of clarity better.

Reason for choosing Operations1

The introductory phase and the comparison with a competitor product were very convincing.

Review Source

Lukas M.  
General Manager  
Education Management  
Used the software for: 2+ years

### "Easy implementation of digital workflows"

July 2, 2020

5.0

We are using cioplenu for our learning system assembly, quality and training processes.

Pros

The cioplenu software is very easy to implement and has the necessary features we need to transform our workflows to a cloud-based platform. No unnecessary features that mess up the user interface.

Cons

Some sorting and multi-language features were difficult to use, but the issues got fixed really fast in the latest update.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Modularization

Review Source

Response from Operations1

February 22, 2021

Thank you for your review, Mr. Merkel! We are glad you appreciate the intuitive software design and easy implementation.

KB

Kathrin B.  
CTO  
Consumer Services  
Used the software for: 1-2 years

### "A highly recommendable, innovative and intuitive software."

March 30, 2021

5.0

We appreciate Cioplenu very much. The service is always available and solves our tasks flexible & quickly. With the help of this software, we have been able to improve and analyse our processes fast and achieve material cost and working time savings.

Pros

The checklists are very easy to implement in the existing systems and to adapt quickly. A cloud software that is easy to use for companies.

Cons

Currently, there is no feature worth mentioning that we are missing.

Review Source

Response from Operations1

April 12, 2021

Thank you very much for your kind review! We are looking forward to continue our collaboration

TA

Thomas A.  
Head of IT & Quality Management  
Machinery  
Used the software for: 2+ years

### "A multifunctional tool"

February 18, 2021

4.0

Pros

Easy to implement, easy to use, cloud-based, usable on any kind of hardware.

Cons

No differences between different types of users (editors, viewers).

Review Source

Response from Operations1

February 22, 2021

Thank you very much for your positive review. In the software, there is actually a distinction between many roles, e.g. to account for different access rights. Our customer support team is always there to help you.

MH

Markus H.  
CIO  
Machinery  
Used the software for: Less than 6 months

### "Digitalize our assembling"

August 9, 2021

5.0

Great Team and have done an excellent job!

Pros

Cioplenu help us a lot in digitizing the assembling process for machinery and for components. It is easy to deliver always the latest documentation and test scenarios to the people. The usage for the enduser is easy and motsly selfexplaining.

Cons

The setup seemst to sometimes tricky of what you need and how you get it done in the SW. Finaly with the help of Cioplenug we get everything managed and done!

Review Source

Response from Operations1

August 20, 2021

Thank you, Markus! We are glad you appreciate the ease of use. Indeed it is one of our core principles to make the usage for the operational worker as intuitive as possible

CF

Christoph F.  
Senior Manager IT  
Oil & Energy  
Used the software for: 6-12 months

### "Feedback"

July 14, 2020

5.0

we use the tool within in out digitalization strategy to digitalize all work instructions across the globe

Pros

Check list, easy to use, possibilizty to creaty Module that can be reused, permission Management.

Cons

reporting and PowerBI integration as well as the UI can be improved (on their Agenda)

Review Source

Response from Operations1

February 22, 2021

Mr. Feiker, many thanks for your review! We very much look forward to continue digitizing your checklists and instructions globally

CG

Christoph G.  
Senior Manager Quality Assurance & HSSE  
Oil & Energy  
Used the software for: 6-12 months

### "generel Feedback"

March 25, 2021

5.0

Creating Risk Assessments in the same systematic like check-lists were handled

Pros

The speed to develop solution was fantastic.

Cons

I do not really find something to add in this chapter. Not applicable.

Reason for choosing Operations1

Because it was the best solution with the integration in a lot of different processes.

Review Source

Response from Operations1

April 12, 2021

Thank you very much for your feedback, Mr. G. We are glad you appreciate our development speed and our integration opportunities. Indeed those are some of our key principles: Continous software innovation and broad integration capabilities. We are looking forward to our continuous collaboration

MW

Martina W.  
Elektrotechnikerin  
Automotive  
Used the software for: 2+ years

### "Im großen und ganzen eine super Software."

March 29, 2021

4.0

Bei uns im Unternehmen werden die Wartungschecklisten der Produktion und der Instandhaltung in Cioplenu dargestellt, außerdem Rüstanleitung / Reparaturanleitungen / Checklisten zu einzelnen Arbeitsabläufen. Außerdem wird Cioplenu auch in der Logistik und der QM (z.B. Fehlerrückverfolgung) verwendet. Es werden immer neue Bereiche integriert. Zu Beginn ist es natürlich, wie bei jeder neuen Software ein enormer Pflegeaufwand, dieser minimiert sich aber, dann sobald das System gefüllt ist. Grundsätzlich finden sich die Nutzer sehr schnell zurecht.

Pros

Die Funktionalität der Bilder/Links/Verpflichtende Angaben/Modulen/Aufträge/Regeln werden bei uns am häufigsten genutzt. Es werden aber inzwischen auch immer mehr die weiteren Interaktionen + Funktionen (z.B. Tasks) genutzt. Die Software entwickelt sich immer weiter, im letzten Jahr hat sich sehr viel getan. Es kann an immer neuen Lösungen/Verbesserungsvorschlägen mit Cioplenu gearbeitet werden und die Software auf die Bedürfnisse des jeweiligen Kunden angepasst/optimiert werden.

Cons

Die Funktion der Regel / Tasks und Analytics könnten/sollten noch verbessert werden. Außerdem muss noch am Berechtigungsmanagement gearbeitet werden. Die Performance muss sich noch verbessern. Die Kundennähe ist nicht mehr so, wie zu Anfangszeiten.

Review Source

Response from Operations1

April 12, 2021

Many thanks for your in-depth review. We are more than happy to closely work with you now over 2 years already, within many use cases and globally. We are glad you are overall very satisfied with using our software on a daily basis. We will drive further improvements, especially on performance for large customers who are having many thousand documents on the cioplenu platform within the next releases.

RK

Rainer K.  
Teamleiter Technische Dokumentation  
Machinery  
Used the software for: 6-12 months

### "Intuitive und flexible Software"

January 31, 2022

5.0

Wir setzten Checklistenaufträge im Opreations1 über einen Teil der Lebensphase unserer Maschinen ein. Zum Beispiel: - Inbetriebnahme - CE-Sicherheitsprüfung - Demontage /Vorbereitung Versand - Remontage beim Kunden - Inspektion Weitere Checklisten, wie z.B. zur Schulung von GARANT-Mitarbeiter und unseren Kunden, werden in der nächsten Zeit folgen. Der Gesamteindruck von Operations1 ist sehr gut. Sowohl die Software als auch der Service. Durch die regelmäßigen Updates und Erweiterung der Funktionen, entwickelt sich Operstions1 kontinuierlich weiter.

Pros

\- Checklistenaufträge lassen sich flexibel zusammenstellen - Die Checklistenpunkte werden intuitive von den Nutzern abgearbeitet - Fotos und Videos lassen sich einfach einfügen und bearbeiten - In den Reporten wird der aktuelle Stand der Arbeiten gut dargestellt

Cons

\- Die Reihenfolge der Checklisten innerhalb eines Checklistenauftrags lässt sich nicht verändern - Eine bereits abgeschlossene Checkliste lässt sich nicht durch den Administrator wieder freigeben

Review Source

AS

Andreas S.  
Produktionsplaner  
Automotive  
Used the software for: 2+ years

### "Pro und Contra"

February 17, 2021

4.0

Erfahrungen in der Erstellung von Wartungsplänen, Anleitungen und Ausbildungsinhalten in mehreren Sprachen. Dabei seit das Programm noch Sicony hieß ;-)

Pros

Einfaches und übersichtliches Konzept. Anleitungen und Checklisten sind schnell abgeändert und sofort wieder online.

Cons

Die Spalten muss man bei jeder Aktualisierung neu anpassen :-(

Review Source

Response from Operations1

February 22, 2021

Vielen Dank fur Ihre Bewertung! Die von Ihnen angesprochene Funktionalitatserweiterung steht bereits auf unserer Roadmap und wir freuen uns, Sie bald uber das Feature-Update informieren zu konnen!

TB

Thomas B.  
Fertigungstechniker  
Automotive  
Used the software for: 2+ years

### "Top Lösung"

August 11, 2021

5.0

Pros

Unterstützung und Anpassungen in der Einführung und darüber hinaus

Cons

Bisher konnte ich kein in meiner täglichen Arbeit feststellen

Review Source

Response from Operations1

August 20, 2021

Thank you very much, Thomas! We appreciate working with you

MV

Matthias V.  
Segmentleiter  
Machinery  
Used the software for: 6-12 months

### "Sehr zufrieden"

August 11, 2021

5.0

Pros

Modulare Aufbauweise der Dokumente Traceability Task-Funktion

Cons

Task-Funktionen sollten weiter ausgebaut werden. Benachrichtigungen, Bilder, usw.

Review Source

Response from Operations1

August 20, 2021

Dear Matthias, many thanks for your review! We are glad that you are satisfied with our software and we will do our best to further facilitate you daily operations with our upcoming features

MK

Markus K.  
Gruppenleiter TFF Admin / TFU  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Tolles Produkt mit 1A Kundendienst"

February 17, 2021

5.0

Kundenwünsche werden aufgenommen und auch bei einer späteren Version implementiert

Pros

Mehrere Techniker können gleichzeitig dieselbe Prüfanweisung abarbeiten. Alles passiert in Echtzeit

Cons

Man kann noch keine Auswahllisten erstellen

Review Source

Response from Operations1

February 22, 2021

Dear Mr. Killer, many thanks for your review. Great to hear that the real-time collaboration functionality adds true value in your team.

SS

Sandra S.  
Elektronikerin für Betriebstechnik  
Business Supplies and Equipment  
Used the software for: 6-12 months

### "Bewertungsbogen für Erstellen der Wartungspläne "

August 13, 2021

4.0

Dokumentenabfall wird gespart durch digitaliesierung. Einfache Datenersfassung direkt vor an den den Maschinen. Erschauliche Beschreibungen für Arbeiter, durch Bilder Videos.

Pros

Einfache Einarbeitung in die Software. Einfaches erstellen von Wartungsplänen Wervolle Tolls zum Verwenden.

Cons

Bei Einfügen eines BIldes in Schritten, springt die Software immer auf den Anfangsschritt.

Reason for choosing Operations1

Da Cioplenu so breit aufgestellt ist und in vielen Bereichen/Abteilungen verwendet wird. Um Prozesse eineitlich zu gestalten.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Einfache und unkomplezierte Erstellung von Arbeitsaufträgen.

Review Source

BG

Bernd G.  
MES-Projekttechniker  
Writing and Editing  
Used the software for: 1-2 years

### "Cioplenu erleichtert den Arbeitsalltag"

March 24, 2021

5.0

Pros

Die leicht verständliche und einfache Handhabung der Software.

Cons

Aktuell keine Beanstandungen an dem Tool.

Review Source

Response from Operations1

March 25, 2021

Thank you very much for your kind review! We are looking forward to continue our close collaboration

VP

Volker P.  
Quality Supervisor  
Machinery  
Used the software for: 6-12 months

### "Cioplenu from Quality side"

March 23, 2021

3.0

Pros

Most I like the possibility easy creating protocol. Easy of us.

Cons

\- The photos in the protocol are to small. - The version will changed too often.

Review Source

Response from Operations1

March 24, 2021

Thank you for your review. We are glad that we can support you in simplifying your quality inspections globally already for years.

DS

Dietrich S.  
CEO  
Alternative Dispute Resolution  
Used the software for: I used a free trial

### "Its a inovation for everybody"

March 30, 2021

5.0

Now, our working prozess is more and more intensive. So, we have more time for work live balance and our workers works and lives more easyer, have more fun.

Pros

I like the easy using in every situation, and it is so easy to explain.

Cons

The software grows with our ideas. And so we can make the picture from our working vision inside more realistic.

Review Source

Response from Operations1

April 12, 2021

Thank you very much for your review. Indeed ease of use is one of our key principles. cioplenu is made to reduce complexity for the operational workforce and drive insights for the management.

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