# Zapium Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Zapium Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/195839/FieldCircle --- # Zapium Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Zapium ## What is Zapium? We are a maintenance management software suite that helps facilities and their contractors achieve the next level of efficiency, transparency, and operational effectiveness with our software products. The outcome is more effective operations, lower operational costs, and more revenue opportunities. Our software suite consists of- - Field Service Management - CMMS - Facility Maintenance - Asset Management A cloud-based, all-in-one service software that helps businesses with field service operations achieve operational effectiveness with features like- - Calendar-based scheduling - AI driven dispatch management - Centralized service request management - Quotes & estimates, - WO/Job/Inspection management - Inventory and spares and price list - Vendor and contractor management - Invoice and payment ## What is Zapium used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[CMMS](https://www.capterra.com/cmms-software/)[Work Order](https://www.capterra.com/work-order-software/) Top alternative Featured Overall rating Based on 62 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $30 Per User, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Zapium?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.zapium.com/&name=Zapium) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Zapium 4.8 (62) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $30 Usage Based, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (62) Ease Of Use 4.6 (1,380) Value For Money 4.7 (54) Value For Money 4.4 (1,184) Customer Service 4.8 (55) Customer Service 4.6 (1,333) ## Zapium alternatives [4.6 (413)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.6 (5,069)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.3 (290)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/195839/Zapium/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Mobile Access 4.7 (38) 71.05% of 38 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.7 (33) 60.61% of 33 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Work Order Management 4.7 (33) 66.67% of 33 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Service History 4.6 (26) 53.85% of 26 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Billing & Invoicing 4.6 (16) 43.75% of 16 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Workforce Management 4.9 (12) 100.00% of 12 reviewers that rated this feature as important or highly important A set of processes to optimize the productivity of its employees Zapium 95 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements An itemized to do list that can be edited as tasks are completed Designed to serve commercial properties Track and manage adherence to policies for any service, product, process, or supplier Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Investigate and take action at root cause or error in processes to prevent recurring issues Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Track unplanned equipment or network failures Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage procedures that ensure organizational equipment remains in working condition Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Track the location of specific equipment at all times Manage and track high-value assets including office equipment, furniture & more Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Store, manage and track all forms in a centralized location Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Manage, maintain and track the performance of assets and equipment Schedule predetermined or ad hoc maintenance services and labor requests Process of planning, procuring and controlling material flows along with supplier evaluation and shipping Access software remotely via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Track parts inventory levels and manage re-stocking Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Allows service businesses to track ongoing repairs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Allows fleets and service businesses to track information about their vehicles. Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.7 (62) 4.7 Based on 62 reviews ## Pricing Value for money 4.7 (54) Free Trial [View pricing plan details](https://www.capterra.com/p/195839/Zapium/pricing/) Professional $30.00 Per User,Per Year It includes: - Custom Forms and Checklist Builder (Procedure) - Custom Work Order Categories, Fields and Statuses - Parts and Inventory Management - Common Email Setup for Requests - Labor and Cost Tracking - Contract Management - E-sign Documents - QR Codes - Downtime Tracking Business $50.00 Per User,Per Month It includes: - Clubbed Work Orders(Projects) - Auto Report Generation and Sharing - Condition-Based Maintenance Triggers - Failure Codes - Procedure Scores(PM Score) - Single Window Quote Comparison - Asset Insights - Open REST API - Meter Analytics - AI-Powered Checklist and Procedure Generation - MTTR, MTBF Reports Value for money 4.7 (54) 4.7 Based on 54 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Calendar 365 for Dynamics](https://www.capterra.com/p/241516/Calendar-365/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (55) 4.8 Based on 55 reviews ## User reviews Overall rating 4.8 Based on 62 reviews Filter by rating 5(48) 4(13) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Ryan P. Coordinator Construction ### "Versatile! Even in the field!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 19, 2025 Technicians can use the mobile app on the go to update task statuses, check assignments, add photos or notes, and stay productive without being tied to a desktop. Pros Zapium makes it much easier to create, assign, and track work orders, whether for routine maintenance or reactive repairs, saving time and organizing work more efficiently. Cons While the platform is powerful, advanced customization takes time or technical effort, especially if your workflows are unique or complex. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MOULI C. General Manager Facilities Services ### "Work Order Management Made Simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 12, 2025 The downtime tracking feature has given us better visibility into machine performance The learning curve was smooth, and the ongoing support from the team helped with successful onboarding. Pros Ensures maintenance standardization Makes it easier to enforce maintenance policies and track performance over time. Cons Even though The ability to set default permissions for new users would be helpful, it's a manageable aspect that the team is actively considering for enhancement. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LS Lokanatha S. CEO Facilities Services ### "Automation That Saves Time and Effort" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 15, 2025 Real-time notifications and alerts help in proactive maintenance planning Collaboration among technicians and managers has improved thanks to the centralized communication features. Pros Helps manage service requests efficiently Improves communication across departments and ensures that all maintenance is properly documented. Cons While The reporting engine could be more flexible, it reflects a broader scope for user-specific personalization going forward. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Sunita B. Manager - Spares Machinery ### "Workflow-Based System That Works!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 The preventive maintenance scheduling feature has helped us avoid costly emergency repairs. The customization capabilities have allowed us to tailor the platform to our unique needs. Pros Work order management is simplified, making task assignments seamless. This feature saves time, improves productivity. Cons Would love deeper API integrations. Something that can easily be improved in future updates. Further improvement could enhance usability and performance. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sachin S. Assistant Manager - Account Machinery ### "Streamlined Operations, Minimal Hassle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 FieldCircle software has made managing our equipment much more efficient. We've experienced faster resolution times and better visibility into our operations. Pros The automated scheduling ensures preventive maintenance is never missed. This feature saves time, and supports smarter decisions. Cons Customizable dashboards are not available and woud have been great. Not an issue, they have pre-defined 100s of dashboards available. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Naveen K. Service Engineer Machinery ### "Saves Time and Improves Workflows" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 It has helped us stay compliant with industry regulations by keeping digital maintenance records. We've experienced faster resolution times and better visibility into our operations. Pros The ability to generate maintenance reports helps us optimize operational efficiency. This featuresupports smarter decisions. Cons Some sections require better filters to find the relevant data quickly. Further improvement could enhance usability. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SS Sarvesh S. Service Engineer Machinery ### "The Ultimate Tool for Maintenance Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 Overall, FieldCircle has greatly enhanced our maintenance workflow and improved asset longevity. The intuitive interface makes it easy for new team members to learn and adapt quickly. Pros It saves us time and money by optimizing resource allocation and minimizing maintenance costs. This improves productivity, and supports smarter decisions. Cons Would love deeper API integrations. However, these are minor and don't affect overall usability. Further improvement could enhance overall user satisfaction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP Sairam P. Service Engineer Machinery ### "A Must-Have for Service Teams" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 The software’s user interface is intuitive, making it easy for both new and experienced users. The customization capabilities have allowed us to tailor the platform to our unique needs. Pros The ability to attach images and documents to work orders makes troubleshooting much easier. This feature saves time. Cons We haven't have across any cons as of now. For us it's fullfilling our requiremnets and we are happy with the features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RD Rahul D. Service Engineer Machinery ### "Reliable and Scalable Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 The integration with other systems, like ERP, has made data management much easier for us. We’ve seen a noticeable improvement in team coordination and asset tracking. Pros Inventory management ensures we always have the necessary spare parts available. This feature improves productivity. Cons Permissions setup is a bit complex initially. It can be made easier. Further improvement could enhance usability, performance, and overall user satisfaction. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Amlendra S. Sr. Service Engineer Machinery ### "Great Customization, Easy to Use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2025 We’ve seen a major reduction in emergency maintenance requests since implementing the software. The centralized system ensures all team members are aligned and informed. Pros The role-based access control ensures data security and limits access to authorized personnel. This feature saves time, improves productivity, and supports smarter decisions. Cons The mobile app is great but tracking feature need improvement. Further improvement could enhance usability, and overall user satisfaction. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195839/Zapium/reviews/) Popular comparisons [Jobber vs Zapium](https://www.capterra.com/compare/127994-195839/Jobber-vs-Zapium) [FieldPulse vs Zapium](https://www.capterra.com/compare/153475-195839/FieldPulse-vs-Zapium)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)