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Make your field operations more transparent, efficient, and profitable with FieldCircle- A cloud-based, all in one software that helps businesses with field service operations achieve operational effectiveness with features like- - Calendar-based smart scheduling, - Centralized service request management - Quotes & estimates, - WO/Job/Inspection management, - Inventory and spares and price list - Vendor and contractor management - Invoice and payment
Provider
FieldCircle
Located In
United States
Foundation
2018
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Live Online, Webinars, Documentation, Videos
Support
24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum
- HVAC - Telecommunications - Construction - Banking and Financial Services - Plumbing and Electrical, - Cleaning and roofing, - Oil and Gas - Insurance Assessors and home/commercial inspectors
Content Source: FieldCircle
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FieldCircle Reviews
Pros
Overall, FieldCircle has provided a positive experience by significantly improving our service and maintenance operations through its robust features and reliable performance.
The communicate progress within the process well as we've come along. My customers are impressed with our service reports thanks to the FC Team.
Was a great decision to implement field circle for our service and Maintaince management needs. Some biggest benefits are-highly configurable and that was helpful in optimizing it for our processes.
Cons
Lack of advanced customization options is a concern.
NETWORK ERROR AND FREQUENT UPDATES USED IN THEAPPS.
We work on equipment vital for procedures such as trauma & elective surgeries, as well as pain management.
"Efficient and User-Friendly CRM Software"
Overall: I have been using this Field Circle for several months now, and I must say it has significantly streamlined our business operations. The interface is intuitive and user-friendly, making it easy for everyone on our team to adopt and utilize effectively. One of the standout features of this CRM is its robust contact management capabilities. We can easily organize and segment our contacts based on various criteria, which has allowed us to personalize our interactions and tailor our marketing efforts more effectively. Another aspect that has impressed me is the reporting functionality. The software generates detailed reports and analytics effortlessly, providing us with valuable insights into our sales pipeline, customer behavior, and overall performance. This has been instrumental in making informed business decisions and strategizing for future growth. Moreover, the customer support team behind the software has been exceptional. They are responsive and knowledgeable, always ready to assist with any questions or issues that arise. Their dedication to ensuring our satisfaction further reinforces our confidence in this CRM solution. Overall, I highly recommend FieldCircle to any business looking to enhance efficiency, improve customer relationships, and drive growth. It has become an indispensable tool in our daily operations, and I look forward to exploring more of its capabilities as we continue to grow.
Pros: The customer support team behind the software is very efficient and always ready to help.
Cons: Nothing as such so far. We are very satisfied with Field Circle
"TO CREATE FIELD COMPLAINTS REGISTER"
Overall: i AM VERY SATISFIED WITH THE APP DESIGN AND ITS VERY SIMPLE TO UNDERSTAND
Pros: GENERATION OF THE REPORTS AND ITS USERS FREINDLYNESS
Cons: NETWORK ERROR AND FREQUENT UPDATES USED IN THEAPPS
"Software for Effective Field Services"
Overall: We are using FieldCircle for more than 2 year and we are getting better technical support if we have any issue.
Pros: Inexpensive and easy to use. Work orders and reports are available instantly
Cons: Lack of advanced customization options is a concern. Improving dashboard features to enable users to create their own reports and dashboards would be beneficial.
"Field Circle is One of the Best Decisions We've Made for Our Business!"
Overall: We required a lot of customizations being that we work in a niche part of the Medical Device industry. We work on equipment vital for procedures such as trauma & elective surgeries, as well as pain management. We keep the docs going. The Field Circle Team greatly accommodated our needs and asks. The communicate progress within the process well as we've come along. My customers are impressed with our service reports thanks to the FC Team!
Pros: The ease of use, mobility, responsiveness of the support team, and the fact it serves as CRM & Field Service Management in one package.
Cons: There's not much that I don't like about it. I feel like if I want to see change, the support staff is friendly and approachable enough to where we'd work things out.
"The best Field Service Management Software so far"
Pros: Dispatching Module Scheduling Product History Assets and Customer module Opportunity, Estimates and Sales order Module Reports
Cons: Nothing so far, Field Circle need to improve with reports. May be customised reports and be able to have individual asset report with all the history of what was changed when and by who