# Page 3 | Zapium Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Zapium the right Field Service Management solution for you? Explore 62 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195839/Zapium/reviews --- Zapium 4.8 (62) [View alternatives](https://www.capterra.com/p/195839/Zapium/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Zapium ## Showing most helpful reviews Showing 51-62 of 62 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR VISHWANTHA R. FM Utilities Used the software for: Less than 6 months ### "Good field service management software " July 18, 2024 4.0 Pros Good field service management software.. Cons Nothing as such to dislike Good field service management software Review Source SP SHIVA P. service sales ups company Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "very useful app" July 16, 2024 5.0 user friendly Pros all required details can be extracted smoothly Cons not much issues faced yet, we will keep working and may know when there is a issue and will revert Review Source JG Jason G. CEO/ Field Engineer Medical Devices Used the software for: 1-2 years ### "Field Circle is One of the Best Decisions We've Made for Our Business!" February 15, 2023 5.0 We required a lot of customizations being that we work in a niche part of the Medical Device industry. We work on equipment vital for procedures such as trauma & elective surgeries, as well as pain management. We keep the docs going. The Field Circle Team greatly accommodated our needs and asks. The communicate progress within the process well as we've come along. My customers are impressed with our service reports thanks to the FC Team! Pros The ease of use, mobility, responsiveness of the support team, and the fact it serves as CRM & Field Service Management in one package. Cons There's not much that I don't like about it. I feel like if I want to see change, the support staff is friendly and approachable enough to where we'd work things out. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Reason for choosing Zapium Pricing and efficiency of the software. Other software companies were trying to push stuff we didn't need as a budding business. Review Source SP Sai P. Sub-Admin Textiles Used the software for: 2+ years ### "Software for Effective Field Services" February 2, 2023 5.0 Field Circle is a relatively hassle-free piece of software that may be applied to a variety of industries. Also, this software integrated with our industry integration so effortlessly, we are very much satisfied. Pros In our sector, we employ Field Circle in areas like sales, production, warehouse, and inventory. This software made it very simple for our sales representatives to create sales orders with a numerous of options. Our backend team can also simply track their whereabouts, attendance, visits, and daily expenses.Also, our production and warehouse crew values using Field Circle Software so much, they can't go an hour without using it. Cons There are just a few improvements that they can develop, such Large Inventory Management, Offline Mode, and others, and there are no significant concerns about the software. Review Source Ghanshyam P. GM - Technical Operations & Services Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Been a game changer for our processes" February 10, 2023 5.0 Pros Inexpensive and easy to use. Work orders and reports are available in hand instantly Cons Supportive team. Very feature rich product. Review Source KK Krishna K. CTS Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Perfect CMMS software for our business" February 10, 2023 5.0 Pros "- Good preventive maintenance and WO management feature- Simple and real-time collaboration for smoother work processes- Work planning and allocation is easier- Complete activity level visibility of team's work is very handy" Cons A strong payment collection capability could be helpful. Review Source KR Kartheepan R. Engineer Facilities Services Used the software for: 1-2 years ### "Usage of FC and feedbacks " February 20, 2023 5.0 We are using FieldCircle for more than 1 year and we are getting better technical support in the event of any issues. Pros It is easy to use and user friendly . Our front line field technicians are also able to use this product . Cons It is better to improve dashboard features so that we can access and monitor overall performance . Refer to work order checklists , can make some items in the checklist to appear in Quarterly bases / Bi annually automatically ? Review Source VP Vijay P. Managing Partner Textiles Used the software for: 2+ years ### "Transformative for our Field Service Operations" February 8, 2023 5.0 Overall, our experience was great Pros Easy to bring automation in numerous processesReal time visibility with map view and tracking is greatEvaluating service delivery and technician performance with various KPIs has been a boonSupport team is very helpful" Cons Lack of advanced customization options. Review Source JE Jyothi E. Inventory Manager Textiles Used the software for: 2+ years ### "Worth the investment" February 9, 2023 4.0 Pros The scheduling and dispatch features are user-friendly and provide great assistance Cons Some functionality may require some improvements such as Inventory management Review Source AB Anok B. Sales Manager Textiles Used the software for: 2+ years ### "Been a great addition to our software suite" February 9, 2023 4.0 Pros Good automation featuresEasy to plan preventive maintenanceTechnician scheduling is seamless" Cons Some features like reimbursement management could improve Review Source BA Banu A. Tele Caller Textiles Used the software for: 1-2 years ### "Powerful tool that's helping us in big way" February 9, 2023 4.0 Pros Find it easy to use and has a strong dispatching and scheduling capabilities Cons Some little things here and there need to be changed to make the software best Review Source RA Raju A. Accountant Textiles Used the software for: 2+ years ### "Worth the money and time we invested" February 8, 2023 4.0 Pros Real-time work visibility, dispatch management, and job reports Cons Invoice batching over to QB. Expense tracking feature could improve. 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