--- title: "Impact Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Impact Software - reviews, pricing plans, popular comparisons to other Environmental products and more." source_url: "https://www.capterra.com/p/195878/Impact-Reporting/" page_type: "product" language: "en" --- # Impact Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Impact ## What is Impact? Impact is a complete reporting and engagement platform for your non-financial data. Automate the capture, interrogation and measurement of your data to produce insightful sustainability, social value and ESG reports in real-time and maintain compliance with international laws and standards. Impact provides everything you need to engage with your stakeholders at all levels and truly understand the effects your sustainable initiatives are having on society and the social value generated. ## What is Impact used for? [ESG](https://www.capterra.com/esg-software/)[Sustainability](https://www.capterra.com/sustainability-software/)[Environmental](https://www.capterra.com/environmental-software/) Top alternative Featured Overall rating Based on 8 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £500 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Impact?[Manage this product listing](https://www.g2.com/products/impact-reporting-ltd-impact/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Impact 4.5 (8) VS. [4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/) Starting Price £500 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (8) Ease Of Use 3.9 (30) Value For Money 4.6 (5) Value For Money 4.1 (28) Customer Service 5.0 (5) Customer Service 4.4 (30) ## Impact alternatives Highest Rated [Tekmon](https://www.capterra.com/p/200926/Tekmon/) [4.8 (30)](https://www.capterra.com/p/200926/Tekmon/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/200926/Tekmon/) [Cority](https://www.capterra.com/p/102848/EHS-Management-Software/) [4.4 (114)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/102848/EHS-Management-Software/) [SustainIQ](https://www.capterra.com/p/253753/SustainIQ/) [4.7 (10)](https://www.capterra.com/p/253753/SustainIQ/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/253753/SustainIQ/) [Dakota ProActivity EHS Software](https://www.capterra.com/p/125648/ProActivity-Suite/) [4.5 (24)](https://www.capterra.com/p/125648/ProActivity-Suite/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/125648/ProActivity-Suite/) ## FAQs about Impact Overview ### What company size and specific industries is Impact built for? Impact is designed for organizations in the legal and professional services, housing, healthcare, higher education, transport, infrastructure, public, and third sector industries. Its target audience includes companies and institutions across these sectors, making it suitable for sector-specific needs rather than a single company size category. Features and Usability ### What are the key features of Impact? Impact includes impact management and impact measurement, plus reporting and analytics features such as customizable dashboards, customizable reports, data visualization, and real-time reporting. It also offers compliance management, audit trail, workflow automation, goal setting and tracking, KPI monitoring, stakeholder engagement, and supplier management. Integrations ### Which third-party tools and platforms does Impact integrate with? Impact integrates with Google Analytics 360, Microsoft Power BI, Microsoft Viva Engage, and Twitter/X. These catalog integrations cover analytics, business intelligence, employee engagement, and social platforms, giving Impact users a focused set of connections for tracking performance and sharing content across key channels. Getting Started and Support ### What training and onboarding options does Impact offer? Impact provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced viewing. Getting Started and Support ### What customer support options does Impact offer? Impact provides Email/Help Desk, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support is available in the catalog, so no claims can be made about response speed, helpfulness, or common frustrations. ## Features AI summary Based on 236 Environmental reviews Capterra data shows that buyers of environmental software rank the following features as their top priorities: - **Real-Time Reporting** (**71%** of reviewers rated this feature as critical) - **Emissions Monitoring** (**79%**) - **Reporting/Analytics** (**58%**) Impact supports all three of the features reviewers rate highest: **Real-Time Reporting**, **Emissions Monitoring**, and **Reporting/Analytics**. Together, these capabilities help businesses track emissions as they happen, review performance data more clearly, and produce timely reports for internal planning and compliance, allowing teams to make faster decisions and manage environmental goals with more confidence. Reporting/Analytics 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Environmental Compliance 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Guidelines for conforming to environmental laws, regulations and requirements Document Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Customizable Reports 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Ability to handle large datasets Risk Management 4.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Impact 55 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Air Emissions Management: Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment - Alerts/Escalation: System alerts about the need to escalate an issue or request - API: Application programming interface that allows for integration with other systems/databases - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benchmarking: Compare key metrics for the business against prominent players in the industry - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Data Management: Ability to handle large datasets - Data Visualization: Graphical representation of data - Disclosure Management: Create, manage, and publish disclosure statements or reports. - Document Management: Store, manage, and track all electronic documents in a centralized location - Emission Calculations: Measure the output of all types of emissions into the environment. - Emissions Management: Manage all types of emissions into the environment. - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Energy Management: Track energy consumption and/or manage energy-saving measures. - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Environmental Metrics: View and track various environmental indicators including material wastage, energy usage, and carbon footprint - Forecasting: Form predictions based on past and present data/trends - Framework Management: Manage global or internal standards that are designed to measure the impact of business processes or procedures. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Impact Management: Analysis of impact/effect on IT services and other business processes - Impact Measurement: Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. - KPI Monitoring: Tracking the status of previously identified performance measurements - Multiple Data Sources: Allows users to manage data from a number of sources - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Policy Management: Create, manage, and track policies and procedures within an organization - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Assessment: Initiate collection and analysis of known risks - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supplier Management: Manage all supplier data and operations - Survey/Poll Management: Create and administer polls and surveys - Sustainability Management: Manage and monitor compliance with government regulations on environmental standards - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Waste Management: Track and report on waste management and disposal processes. - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (8) 4.4 Based on 8 reviews ## Pricing Value for money 4.6 (5) Free Trial Basic £500.00 Per Feature,Per Month Value for money 4.6 (5) 4.6 Based on 5 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/)[ Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 4.5 Based on 8 reviews Filter by rating 5(4) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Sian R. Head of Social Value Construction ### "Review from set up to current use. " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 25, 2023 Its provided us with an effective method to capture our social value activity against metrics. Allows us to be responsive to various clients requirements. Pros It's flexibility, the ability to apply and report different metrics and respond to different client needs. Visibility via the dashboard - RAG against activities based on project progress. Goal setting & ability to pull that information at the click of a button. Cons As with any new tool there is a level of development required, as a whole the team have been really reactive to our needs but there was a lull during a period of staff changes which was frustrating. There are still tweaks to be done but the tool is evolving & improving. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ST Sharon T. Group Social Value Manager Construction ### "Impact first 6 month of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2023 “We have been using Impact reporting software for a number of months now. The system allow us to track social value progress as a group, by project or region. We are able to capture social, environment and procurement data and convert into monetary value as well as track against business and project goals. The customer care has been second to none. Iwan is very knowledgeable and is always on hand to support with any questions we may have. This software has been a real game for us as users and for our business as a whole. Thank you ‘Impact Reporting Team’ for all your support during this implementation period” Pros It's easy to navigate, detailed reports. Cons Proxy levels, should be a d/down option Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. MC Maisie C. Assistant Sustainability Manager Construction ### "Environmental data review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 24, 2023 Pros As the Assistant Sustainability Manager at The Hill Group, the collection and analysis of quantitative data holds significant importance in our work! Impact Reporting has become an invaluable tool for our team, enabling us to measure and enhance our environmental performance across a whole range of activities for numerous project. It facilitates the efficient gathering of plot specific information while allowing us to effectively review and assess quantitative data, either project by project or at Group Level. Additionally, it has played a pivotal role in our NextGeneration sustainability benchmark score by enabling us to monitor progress, establish targets, and drive continuous improvement. The integration of charts and graphs within the system offers a visually appealing and informative platform for comparing performance across different projects and regions. This aids in decision-making processes and helps us identify areas where improvements can be made. Cons It would be great if Impact Reporting could link to other reporting software, like SMARTWaste for example, which would be more time efficient and increase our social value added. Although the bulk uploading feature is useful, it is still quite confusing for our data inputters! It would be a massive help if there was any way to drop down different plots on one activity entry, rather than uploading plot by plot data. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. CA Charlie A. Project Manager Libraries ### "Impact review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 24, 2023 Pros The ease of use from an admin point of view.Ease of logging from users point of view Cons Set-up of all projects, users & teams takes a while. Impact support team have been great with the set-up which has helped a lot Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Dany O. CEO Telecommunications ### "Simple and very useful" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2021 The interface its very simple and atractive, maybe the feedback from the clients could be connected to my business software, but maybe later, finally, I think it is a very effective way to keep financial and operational information in a very organized and complete way, totally recommended. Pros I think that the feature that its most valuable for me its about impact is the practical way of organizing tasks, as CEO of my agency it is important for me to organize all my workers, we have tried the trial and it has been simply and fantastic experience, the interface its very simple and keep the data form my work in the way that i need, totally recomended. Cons Nothing in particular, im still working with the trial version, everything its ok. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SM Simon M. BIPC Network MI & Project Coordinator Libraries ### "Business & IP Centre feedback form" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 December 17, 2019 Pros Easy to use format for gathering customer feedback, good presentation of customer data and support from the Impact team. The feature allowing large text boxes on feedback forms is particularly good as it enables customers to give detailed feedback without worrying about character limits. Its also very straightforward to create and edit feedback forms. Cons The Business & IP Centre requires this software to collect customer feedback from a range of activities delivered across a number of locations. The inability to edit messages or feedback forms to include region specific logos and messages is what I like least about the software. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. EM Emma M. Services Support and Office Manager Health, Wellness and Fitness ### "Great, easy to use system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 14, 2019 Very Happy! Pros Simplicity, easy to use. Great team to work with on developing the system Cons Nothing in particular, we are still developing this system and adding to it Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Anton S. Social Investment Manager Real Estate ### "Keeping track of social outcomes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 12, 2019 Overall Impact has been very helpful for us as a large organisation to keep track of and raise awareness of our social impact. It provides us with an auditable source of data that underpins our annual social accounting process. Pros Flexibililty to adapt and customise to suit our social objectives. Cons Would like more customisable reporting templates Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/195878/Impact-Reporting/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.