# Impact Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Impact Software - reviews, pricing plans, popular comparisons to other Environmental products and more.

Source: https://www.capterra.com/p/195878/Impact-Reporting

---

# 

 Impact Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

Independent research methodology

Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Impact

## What is Impact?

Impact is a complete reporting and engagement platform for your non-financial data. Automate the capture, interrogation and measurement of your data to produce insightful sustainability, social value and ESG reports in real-time and maintain compliance with international laws and standards. Impact provides everything you need to engage with your stakeholders at all levels and truly understand the effects your sustainable initiatives are having on society and the social value generated.

## What is Impact used for?

[ESG](https://www.capterra.com/esg-software/)[Sustainability](https://www.capterra.com/sustainability-software/)[Environmental](https://www.capterra.com/environmental-software/)

Top alternative

Featured

Overall rating

Based on 8 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

£500

Per Feature, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Impact?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://impactreporting.co.uk/&name=Impact)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Impact

4.5 (8)

VS.

[4.4 (110)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/)

Starting Price

£500

Per Feature, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.9 (8)

Ease Of Use

4.1 (110)

Value For Money

4.6 (5)

Value For Money

4.2 (83)

Customer Service

5.0 (5)

Customer Service

4.4 (101)

## Impact alternatives

[4.3 (84)](https://www.capterra.com/p/150242/Gensuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (24)](https://www.capterra.com/p/125648/ProActivity-Suite/reviews/)

Starting price

$7000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[4.5 (2)](https://www.capterra.com/p/204330/Metrio/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (3)](https://www.capterra.com/p/207204/Novisto/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Reports

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

Data Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to handle large datasets

Reporting/Analytics

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Risk Management

4.0 (2)

0.00% of 2 reviewers that rated this feature as important or highly important

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Data Import/Export

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Document Management

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Impact 55 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and report on air emissions (e.g., pollutants, gases, and vapors) released into the environment

System alerts about the need to escalate an issue or request

Application programming interface that allows for integration with other systems/databases

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Compare key metrics for the business against prominent players in the industry

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Investigate and take action at root cause or error in processes to prevent recurring issues

Alter the layout and content of dashboards

Alter the layout and content of reports

Import and export data to and from software applications

Ability to handle large datasets

Graphical representation of data

Create, manage, and publish disclosure statements or reports.

Store, manage, and track all electronic documents in a centralized location

Measure the output of all types of emissions into the environment.

Manage all types of emissions into the environment.

Monitor emissions and environmental data trends and measure the impact on climate and community health

Track energy consumption and/or manage energy-saving measures.

Guidelines for conforming to environmental laws, regulations and requirements

View and track various environmental indicators including material wastage, energy usage, and carbon footprint

Form predictions based on past and present data/trends

Manage global or internal standards that are designed to measure the impact of business processes or procedures.

Establish measurable goals and objectives and track their progress over a specific period of time

Analysis of impact/effect on IT services and other business processes

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Tracking the status of previously identified performance measurements

Allows users to manage data from a number of sources

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create, manage, and track policies and procedures within an organization

Streamlining repetitive tasks and activities through automated and predefined workflows

Document and report the progress of ongoing projects

Reporting on how each user, task or process has advanced since its initiation

Active monitoring of systems, applications, or networks

Active reporting of data and metrics

View and track pertinent metrics to find patterns and gain insights from data

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Keep stakeholders engaged via communications, reports, surveys, etc.

Track the status over time for a request, process, asset, or transaction

Manage all supplier data and operations

Create and administer polls and surveys

Manage and monitor compliance with government regulations on environmental standards

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Interact with data visualization elements, such as charts and graphs, to drill down into data

Track and report on waste management and disposal processes.

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (8)

4.4

Based on 8 reviews

## Pricing

Value for money

4.6 (5)

Free Trial

Basic

£500.00

Per Feature,Per Month

Value for money

4.6 (5)

4.6

Based on 5 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Twitter/X](https://www.capterra.com/p/214056/Twitter/)[

Microsoft Viva Engage](https://www.capterra.com/p/227175/Yammer/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (5)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (5)

5.0

Based on 5 reviews

## User reviews

Overall rating

4.5

Based on 8 reviews

Filter by rating

5(4)

4(4)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SR

Sian R.

Head of Social Value

Construction

### "Review from set up to current use. "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 25, 2023

Its provided us with an effective method to capture our social value activity against metrics. Allows us to be responsive to various clients requirements.

Pros

It's flexibility, the ability to apply and report different metrics and respond to different client needs. Visibility via the dashboard - RAG against activities based on project progress. Goal setting & ability to pull that information at the click of a button.

Cons

As with any new tool there is a level of development required, as a whole the team have been really reactive to our needs but there was a lull during a period of staff changes which was frustrating. There are still tweaks to be done but the tool is evolving & improving.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ST

Sharon T.

Group Social Value Manager

Construction

### "Impact first 6 month of use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2023

“We have been using Impact reporting software for a number of months now. The system allow us to track social value progress as a group, by project or region. We are able to capture social, environment and procurement data and convert into monetary value as well as track against business and project goals. The customer care has been second to none. Iwan is very knowledgeable and is always on hand to support with any questions we may have. This software has been a real game for us as users and for our business as a whole. Thank you ‘Impact Reporting Team’ for all your support during this implementation period”

Pros

It's easy to navigate, detailed reports.

Cons

Proxy levels, should be a d/down option

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MC

Maisie C.

Assistant Sustainability Manager

Construction

### "Environmental data review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

May 24, 2023

Pros

As the Assistant Sustainability Manager at The Hill Group, the collection and analysis of quantitative data holds significant importance in our work! Impact Reporting has become an invaluable tool for our team, enabling us to measure and enhance our environmental performance across a whole range of activities for numerous project. It facilitates the efficient gathering of plot specific information while allowing us to effectively review and assess quantitative data, either project by project or at Group Level. Additionally, it has played a pivotal role in our NextGeneration sustainability benchmark score by enabling us to monitor progress, establish targets, and drive continuous improvement. The integration of charts and graphs within the system offers a visually appealing and informative platform for comparing performance across different projects and regions. This aids in decision-making processes and helps us identify areas where improvements can be made.

Cons

It would be great if Impact Reporting could link to other reporting software, like SMARTWaste for example, which would be more time efficient and increase our social value added. Although the bulk uploading feature is useful, it is still quite confusing for our data inputters! It would be a massive help if there was any way to drop down different plots on one activity entry, rather than uploading plot by plot data.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CA

Charlie A.

Project Manager

Libraries

### "Impact review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

May 24, 2023

Pros

The ease of use from an admin point of view.Ease of logging from users point of view

Cons

Set-up of all projects, users & teams takes a while. Impact support team have been great with the set-up which has helped a lot

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Dany O.

CEO

Telecommunications

### "Simple and very useful"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 5, 2021

The interface its very simple and atractive, maybe the feedback from the clients could be connected to my business software, but maybe later, finally, I think it is a very effective way to keep financial and operational information in a very organized and complete way, totally recommended.

Pros

I think that the feature that its most valuable for me its about impact is the practical way of organizing tasks, as CEO of my agency it is important for me to organize all my workers, we have tried the trial and it has been simply and fantastic experience, the interface its very simple and keep the data form my work in the way that i need, totally recomended.

Cons

Nothing in particular, im still working with the trial version, everything its ok.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SM

Simon M.

BIPC Network MI & Project Coordinator

Libraries

### "Business & IP Centre feedback form"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

December 17, 2019

Pros

Easy to use format for gathering customer feedback, good presentation of customer data and support from the Impact team. The feature allowing large text boxes on feedback forms is particularly good as it enables customers to give detailed feedback without worrying about character limits. Its also very straightforward to create and edit feedback forms.

Cons

The Business & IP Centre requires this software to collect customer feedback from a range of activities delivered across a number of locations. The inability to edit messages or feedback forms to include region specific logos and messages is what I like least about the software.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

EM

Emma M.

Services Support and Office Manager

Health, Wellness and Fitness

### "Great, easy to use system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 14, 2019

Very Happy!

Pros

Simplicity, easy to use. Great team to work with on developing the system

Cons

Nothing in particular, we are still developing this system and adding to it

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AS

Anton S.

Social Investment Manager

Real Estate

### "Keeping track of social outcomes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

November 12, 2019

Overall Impact has been very helpful for us as a large organisation to keep track of and raise awareness of our social impact. It provides us with an auditable source of data that underpins our annual social accounting process.

Pros

Flexibililty to adapt and customise to suit our social objectives.

Cons

Would like more customisable reporting templates

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/195878/Impact-Reporting/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)