# Impact Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Impact the right Environmental solution for you? Explore 8 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/195878/Impact-Reporting/reviews --- Impact 4.5 (8) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Impact Ease of use 4.9 Customer Service 5.0 ## Showing most helpful reviews Showing 1-8 of 8 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dany O. CEO Telecommunications Used the software for: I used a free trial ### "Simple and very useful" July 5, 2021 4.0 The interface its very simple and atractive, maybe the feedback from the clients could be connected to my business software, but maybe later, finally, I think it is a very effective way to keep financial and operational information in a very organized and complete way, totally recommended. Pros I think that the feature that its most valuable for me its about impact is the practical way of organizing tasks, as CEO of my agency it is important for me to organize all my workers, we have tried the trial and it has been simply and fantastic experience, the interface its very simple and keep the data form my work in the way that i need, totally recomended. Cons Nothing in particular, im still working with the trial version, everything its ok. Review Source SR Sian R. Head of Social Value Construction Used the software for: 1-2 years ### "Review from set up to current use. " May 25, 2023 4.0 Its provided us with an effective method to capture our social value activity against metrics. Allows us to be responsive to various clients requirements. Pros It's flexibility, the ability to apply and report different metrics and respond to different client needs. Visibility via the dashboard - RAG against activities based on project progress. Goal setting & ability to pull that information at the click of a button. Cons As with any new tool there is a level of development required, as a whole the team have been really reactive to our needs but there was a lull during a period of staff changes which was frustrating. There are still tweaks to be done but the tool is evolving & improving. Review Source MC Maisie C. Assistant Sustainability Manager Construction Used the software for: 6-12 months ### "Environmental data review" May 24, 2023 4.0 Pros As the Assistant Sustainability Manager at The Hill Group, the collection and analysis of quantitative data holds significant importance in our work! Impact Reporting has become an invaluable tool for our team, enabling us to measure and enhance our environmental performance across a whole range of activities for numerous project. It facilitates the efficient gathering of plot specific information while allowing us to effectively review and assess quantitative data, either project by project or at Group Level. Additionally, it has played a pivotal role in our NextGeneration sustainability benchmark score by enabling us to monitor progress, establish targets, and drive continuous improvement. The integration of charts and graphs within the system offers a visually appealing and informative platform for comparing performance across different projects and regions. This aids in decision-making processes and helps us identify areas where improvements can be made. Cons It would be great if Impact Reporting could link to other reporting software, like SMARTWaste for example, which would be more time efficient and increase our social value added. Although the bulk uploading feature is useful, it is still quite confusing for our data inputters! It would be a massive help if there was any way to drop down different plots on one activity entry, rather than uploading plot by plot data. Review Source ST Sharon T. Group Social Value Manager Construction Used the software for: Less than 6 months ### "Impact first 6 month of use" May 24, 2023 5.0 “We have been using Impact reporting software for a number of months now. The system allow us to track social value progress as a group, by project or region. We are able to capture social, environment and procurement data and convert into monetary value as well as track against business and project goals. The customer care has been second to none. Iwan is very knowledgeable and is always on hand to support with any questions we may have. This software has been a real game for us as users and for our business as a whole. Thank you ‘Impact Reporting Team’ for all your support during this implementation period” Pros It's easy to navigate, detailed reports. Cons Proxy levels, should be a d/down option Review Source CA Charlie A. Project Manager Libraries Used the software for: 6-12 months ### "Impact review" May 24, 2023 5.0 Pros The ease of use from an admin point of view.Ease of logging from users point of view Cons Set-up of all projects, users & teams takes a while. Impact support team have been great with the set-up which has helped a lot Review Source SM Simon M. BIPC Network MI & Project Coordinator Libraries Used the software for: Less than 6 months ### "Business & IP Centre feedback form" December 17, 2019 4.0 Pros Easy to use format for gathering customer feedback, good presentation of customer data and support from the Impact team. The feature allowing large text boxes on feedback forms is particularly good as it enables customers to give detailed feedback without worrying about character limits. Its also very straightforward to create and edit feedback forms. Cons The Business & IP Centre requires this software to collect customer feedback from a range of activities delivered across a number of locations. The inability to edit messages or feedback forms to include region specific logos and messages is what I like least about the software. Review Source AS Anton S. Social Investment Manager Real Estate Used the software for: 2+ years ### "Keeping track of social outcomes" November 12, 2019 5.0 Overall Impact has been very helpful for us as a large organisation to keep track of and raise awareness of our social impact. It provides us with an auditable source of data that underpins our annual social accounting process. Pros Flexibililty to adapt and customise to suit our social objectives. Cons Would like more customisable reporting templates Review Source EM Emma M. Services Support and Office Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Great, easy to use system!" November 14, 2019 5.0 Very Happy! Pros Simplicity, easy to use. Great team to work with on developing the system Cons Nothing in particular, we are still developing this system and adding to it Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.