--- title: "IntelliServe Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about IntelliServe Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/195888/IntelliServe/" page_type: "product" language: "en" --- # IntelliServe Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) IntelliServe ## What is IntelliServe? Does your business provide an on-site service such as plumbing, electrical, plant or property maintenance? Most service businesses lose a fortune because they don't have an effective system in place to manage maintenance jobs and staff. IntelliServe allows you to control, manage and track all information relating to your staff, jobs, estimates and quotes, invoices, customers and so much more. ## What is IntelliServe used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[CMMS](https://www.capterra.com/cmms-software/)[Facility Management](https://www.capterra.com/facility-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £10 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for IntelliServe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://intelliserve.app&name=IntelliServe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### IntelliServe 4.5 (6) VS. [4.6 (1,480)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price £10 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (6) Ease Of Use 4.6 (1,440) Value For Money 4.8 (6) Value For Money 4.4 (1,243) Customer Service 4.3 (6) Customer Service 4.6 (1,393) ## IntelliServe alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.9 (115)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (98)](https://www.capterra.com/p/109930/BlueFolder/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars Highest Rated [5.0 (45)](https://www.capterra.com/p/235912/DreamzCMMS/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about IntelliServe Overview ### What company size and specific industries is IntelliServe built for? IntelliServe is designed for facilities maintenance and field services companies, including plumbing and electrical businesses. The target company size is not specified, but the product appears suited to service organizations that manage maintenance work and field operations across these trades. Features and Usability ### What are the key features of IntelliServe? IntelliServe offers checklists for task tracking, scheduling and task scheduling for job coordination, and work order management with status tracking. It also includes billing & invoicing, quotes/estimates, CRM, contact database, and customer database, plus inventory management, maintenance scheduling, routing, real-time notifications, reporting, and third-party integrations. Getting Started and Support ### What training and onboarding options does IntelliServe offer? IntelliServe provides live online training, webinars, documentation, and videos to help teams get started. Live online sessions support guided setup, webinars cover scheduled walkthroughs, documentation offers written reference material, and videos provide visual instructions for self-paced review. Getting Started and Support ### What customer support options does IntelliServe offer? IntelliServe provides email/help desk, FAQ/forum, knowledge base, and phone support. With no reviewer feedback available on support experience, no claims can be made about response speed, agent helpfulness, or common frustrations. These channels give users several ways to look for answers or contact support directly. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) IntelliServe supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected on the go, assign jobs more efficiently, and manage charges and payments accurately, allowing teams to deliver faster service and maintain smoother day-to-day operations. Mobile Access 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 4.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Billing & Invoicing 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Work Order Management 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Contact Database 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. CRM 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system IntelliServe 28 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Checklists: An itemized to do list that can be edited as tasks are completed - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Management: Manage and track all job information and associated tasks - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (6) 4.3 Based on 6 reviews ## Pricing Value for money 4.8 (6) Free Trial Basic £10.00 Per User,Per Month Value for money 4.8 (6) 4.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (6) 4.3 Based on 6 reviews ## User reviews Overall rating 4.5 Based on 6 reviews Filter by rating 5(4) 4(1) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MK Martin K. CEO Retail ### "Great software at a good price" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 8, 2023 Pros Its pricing is very good. It is easy to use on web and mobile app. Cons That the Apple app is paid for. The reporting functionality needs some work. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. BG Bongani G. MD Construction ### "Quality Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 29, 2023 too early but up to this far, it make quick and accurate deliveries Pros easy to use/ user friendly, no records get lost Cons nothing so far, basics are all there in this product Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. HR Houston R. IT Manager Computer & Network Security ### "IT Management Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 25, 2022 Very good. Great support and customer service Pros Easy conversion from jobs to invoices. Bulk emailing of client statements Cons No mobile payment facility yet. Tracking section is a bit lacking Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 28, 2022 Thank you MD Matthys D. HOD Fleet/MW Machinery ### "Intelliserve As Fleet ,Workshop Management tool" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 March 24, 2022 The product is easy to use - But support on the product is not always available and this leads to frustrations. The product is adaptable above expectations. Pros The Product is easy to use. Reports and Dashboards can be setup to requirement within the system Cons The Product is slow and over loads easily kicks users out while working, Opening Job cards takes long - no way to to prevent users opening j/c on incorrect assets Switched from [Sage 50cloud Pastel](https://www.capterra.com/p/213902/Sage-50cloud-Pastel/) Pastel is not user friendly and its driven from an accounting background not a management backgound Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 25, 2022 Thank you MW Marianne W. Marketing Manager Information Technology and Services ### "Excellent " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2022 Pros Its user friendly and easy the navigate. Cons Sometimes the application hangs while processing quotes or invoices. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor March 25, 2022 Thank you SB Sean B. Estates Administrator Education Management ### "REAch2 Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2022 Overall experience has been very good. Our feedback has always been taken onboard and we have always had any queries / suggestions answered promptly. Pros Excellent customer service! Flexibility to develop the system to best suit your needs. Vast array of different fields / features that covers everything to manage workflow Cons Web browser seems to take a short while to load Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.