# Hugo Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Hugo Software - reviews, pricing plans, popular comparisons to other Meeting products and more. Source: https://www.capterra.com/p/195893/Hugo --- # Hugo Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Hugo ## What is Hugo? Hugo's meeting notes platform fosters a culture that improves meeting performance and cohesion for remote teams. How? By uniting calendars, docs, and tasks, Hugo makes it easy to share meeting agendas, collaborate in real-time, and ensure that actions don't slip through the cracks. From customer calls to team meetings to one-on-ones, Hugo unlocks an incomparable way to work, that equips people not only to run better meetings but to be better teammates who are the best at their jobs. Integrat ## What is Hugo used for? [Meeting](https://www.capterra.com/meeting-software/) Top alternative Featured Overall rating Based on 52 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $6 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hugo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.hugo.team&name=Hugo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hugo 4.8 (52) VS. [4.7 (24,082)](https://www.capterra.com/p/135003/Slack/reviews/) Starting Price $6 Per User, Per Month Starting Price $8.75 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (52) Ease Of Use 4.6 (10,968) Value For Money 4.8 (35) Value For Money 4.5 (6,711) Customer Service 4.8 (36) Customer Service 4.4 (6,461) ## Hugo alternatives Highest Rated [5.0 (807)](https://www.capterra.com/p/276054/Fathom/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.7 (1,055)](https://www.capterra.com/p/179015/OnBoard-Board-Portal/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) [4.5 (10,997)](https://www.capterra.com/p/168668/Microsoft-Teams/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/168668/Microsoft-Teams/) [Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [4.6 (14,566)](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/reviews/) Starting price $14.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) [View all alternatives](https://www.capterra.com/p/195893/Hugo/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Meeting Management 4.8 (24) 79.17% of 24 reviewers that rated this feature as important or highly important Manage the process of planning and scheduling meetings, including agenda creation Collaboration Tools 4.7 (19) 78.95% of 19 reviewers that rated this feature as important or highly important Provides a channel for team members to share media files, communicate, and work together Third-Party Integrations 4.4 (17) 70.59% of 17 reviewers that rated this feature as important or highly important Set up connections to third-party platforms to improve business processes Meeting Notes 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Create and share notes/annotations taken during meetings File Sharing 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Public or private sharing of digital files such as documents, audio/video, images, and more Access Controls/Permissions 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Hugo 15 features Define levels of authorization for access to specific files or systems Track the status of discussed/agreed tasks Access event or meeting agenda online Process of managing, tracking, and communicating with individuals who are registered to attend an event Synchronize with other calendars to view mutual availability and schedules Provides a channel for team members to share media files, communicate, and work together Store, manage, and track all electronic documents in a centralized location Public or private sharing of digital files such as documents, audio/video, images, and more Manage the process of planning and scheduling meetings, including agenda creation Create and share notes/annotations taken during meetings Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing Timed notification for any upcoming task, deadline, appointment, or activity Plan availability and assign specific time slots for tasks and resources Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.5 (52) 4.5 Based on 52 reviews ## Pricing Value for money 4.8 (35) Free Trial Free Version Basic $6.00 Per User,Per Month Value for money 4.8 (35) 4.8 Based on 35 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) ## Support, customer service and training options Customer Service 4.8 (36) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (36) 4.8 Based on 36 reviews ## User reviews Overall rating 4.8 Based on 52 reviews Filter by rating 5(40) 4(11) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent MF Mohamed F. Associate Payments Banking ### "helps to engage more effectively with meeting content and track results." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2023 With Hugo, we are able to run meetings efficiently, as everyone involved knows exactly what they need to do. Pros Hugo is intuitive, and it's great that we can use it to track meetings in full detail, record minutes, delegate tasks to specific team members, and set automatic reminders to ensure everyone sticks to their deadlines. Hugo offers a number of tools that help the team get a clearer picture of what they need to do in order to be successful, such as the ability to continually update status, which makes things clear to everyone and allows them to fix the situation well in advance of the next meeting. Cons I didn't have any problems while using it, as I find all of Hugo's tools easy to use. The interface is straightforward as well. I can easily access meeting minutes and make required updates. It is great that the notification system works as intended. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Aniirudh R. Graduate Research Assistant Research ### "A One-stop shop for all things meetings & Collaborations" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 1, 2022 Pros The seamless integration of all the things that meetings require and giving us the tools like powerful note-taking options which are easily retrievable makes this wonderful Cons Getting used to the software can perhaps be more intuitive - maybe some tutorials or pointers would help Switched from [Slack](https://www.capterra.com/p/135003/Slack/) Because of end-to-end integration that Hugo Provides and Google Keep is too cluttered Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AE Alaa E. Technical Outsourcing Specialist Information Technology and Services ### "Excellent tool for facilitating meeting planning and follow-up." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2022 We were able to prepare meeting materials ahead of time, engage all team members, ensure their input and responses, and know exactly what would happen after the meeting without having to go in and review meeting notes with Hugo. Hugo downplays the significance of having all team members present at each meeting, instead of distributing duties so that individuals can focus on other work while still being informed of all outcomes. Pros Hugo allows us to move forward with innovative meeting preparation by providing tools for collecting and organizing notes and questions, discussing them with the rest of the team, and recording and saving their responses. I enjoy being able to interact with my peers and prepare for meetings using Hugo's pre-made templates, which allow us to stay organized and access old notes quickly. Meeting minutes can be created, files can be attached to meetings, and we can go back to previous meetings. Hugo is great at keeping me organized, and I always know what to do next. I like how Hugo gives us a complete history of all past meeting minutes and allows us to simply keep track of their updates. Cons Hugo has no drawbacks in my opinion, as it is highly intuitive and easy to use, and it can be used for a variety of purposes other than meeting preparation, such as task management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CW Craig W. Director of Operations Financial Services ### "Hugo is a time saver and meeting miracle maker!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2022 It has been excellent! Support helped me workaround what I thought might be an issue but turned out to be a huge feature and time saver for us. Pros Having everyone on the same page during meetings and knowing who is responsible for what at the end of the meetings. I also love the meeting templates because I can ensure all of our advisors/reps are gathering the same information in the same format every meeting. Cons I just wish it integrated with a more CRM's because ours is not supported. Reasons for choosing Hugo Because those Google meeting notes documents by default were saved to the users "My Drive" and not shared with the team. Also, tagging people in action items in the Google Doc didn't guarantee the user would know about it, nor would anyone else on the team. So the only way to find out for sure if nothing was falling through the cracks was to go in and review every meeting document to see if something needed to be done...huge time drain. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Maria R. Head of Marketing Marketing and Advertising ### "best app for organizing meetings and notes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 April 8, 2022 Pros It helps me keep track of meeting notes and tasks. Cons The calendar view could be a bit better and easier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Julie G. IT Business Lead Hospitality ### "Hugo - game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 March 21, 2022 We create and keep our business meeting minutes and some of our tasks in Hugo. Pros Hugo is a great product to bring together all of your meeting information in one place. This includes minutes and tasks and other useful detail. Cons There are always improvements to be made in any product, but for us it does what it says on the tin. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DS David S. Financial Planner Financial Services ### "Invaluable tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 2, 2022 Enjoyable Pros We use it daily and is an easy meeting for everyone involved to manage the meeting note. Cons A few bugs need to be fixed, and ability to adding better with CRM Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User CEO Marketing and Advertising ### "Great meeting note taking app" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 March 2, 2022 So far it's been very useful, my team likes it too. I've not been using it for long enough, so I'm not sure how it would integrate with our CRM system or finding notes from meetings that were held a while ago. Pros Being able to collaborate meeting notes with colleagues in real time to meetings linked to google calendar is great. No more random google docs sheets floating around Cons It takes a few seconds to load up the info once clicked, could be a bit snappier. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ES Erik S. Digital Marketing Manager Information Technology and Services ### "Highly recommend. A much needed tool for our team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 1, 2022 We have a very busy team of marketing and lead generation professionals and have multiple meetings a day to discuss processes, vendor management, etc. Anytime we can automate communication is a win in our books. Pros The ease of note-taking and team collaboration is second to none. We're currently using the free version, but are seriously considering upgrading to the pro account. The pricing is spot on as well. Cons This is a hard question, as we have yet to find anything we don't like about Hugo. As with all platforms iterating and refining the user experience is always appreciated. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BM Brittney M. Account Executive Higher Education ### "Hugo-task and notes in 1 place" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 8, 2022 Pros That my meetings and the accompanying tasks are in one location. Previously my post demo workflow consisted of using Google Tasks, the notes app on my laptop, and my google calendar. It was fine, but I am glad with Hugo I've found a better way. Hugo lays out my calendar for the day/week, and my associated tasks and notes in one central location. It's really convenient to see my upcoming meetings and any associated meetings with the related docs attached. It has made my follow-up game faster and more accurate too. Cons It seems like there is a ton you can do and it can be semi-difficult to set everything up the way you might need. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/195893/Hugo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Microsoft Teams vs Hugo](https://www.capterra.com/compare/168668-195893/Microsoft-Teams-vs-Hugo) [Zoom Workplace vs Hugo](https://www.capterra.com/compare/144037-195893/Zoom-Video-Conferencing-vs-Hugo)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)