# Sezzle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Sezzle the right Payment Processing solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195895/Sezzle/reviews

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Sezzle

4.1 (52)

[View alternatives](https://www.capterra.com/p/195895/Sezzle/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Sezzle

Ease of use

4.2

Customer Service

4.0

## Pros and Cons in Reviews

CM

Cassandra M

AdminAccounting, Self-employedUsed the software for: 1-2 years.

“Pay anywhere option allows you to use the app more.“

June 4, 2025

JC

John C

EngineerElectrical/Electronic Manufacturing, Self-employedUsed the software for: Less than 6 months.

“After the first-time payment you MUST add a bank account or be penalized by being charged almost five dollars each time you need to load money onto the account. If you have chosen a “pay in 4 payments purchase”, the fees add up to almost twenty dollars, for a single purchase. When you close the account, any remaining balance will be forfeited.“

October 18, 2025

KP

Katelynn P

AgentAutomotive, 2 - 10 employeesUsed the software for: 6-12 months.

“Everything is secure and protects your information during the transactions.“

September 4, 2025

LP

Lisa P

PhysicianHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“The whole vacation was ruined because we were only staying 4 days and between finding another hotel and waiting for 3 pm checkin the next day we had only 1 vacation day. “

August 29, 2024

AA

Alex A

Residential staffHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: I used a free trial.

“Love the credit card payment method.“

March 26, 2026

LP

Lisa P

PhysicianHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“So I tried to remove my atm from their site and it won’t allow you to. “

August 29, 2024

SH

Shannel H

DispatcherConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“Very simple process, easy to navigate their system, Can use your bank card and very secure system...“

September 23, 2025

LP

Lisa P

PhysicianHospital & Health Care, 10,001+ employeesUsed the software for: Less than 6 months.

“I paid off a pair of shoes I had bought from them but refuse to pay $500 of which no one has received. “

August 29, 2024

## Showing most helpful reviews

Showing 1-25 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Melinda P.  
OWNER  
Arts and Crafts  
Used the software for: 1-2 years

### "Easy and quick."

August 10, 2021

5.0

Overall sezzle is amazing. So far for as long as I have been using it, it has been a Godsend. I will definitely be recommending this to other people so that they can benefit from this as well.

Pros

Sezzle is an easy way to obtain the items you want/need on a more budget-friendly scale. I was able to afford to get some things for my home without having to break the bank because sezzle breaks the payments up into 4 smaller payments and takes the payment out of your account automatically. It is exactly how it is described in the ad, buy now pay later. I also love that they do not accrue interest. So basically what they tell you, you owe is what you owe.

Cons

As much as I love sezzle I wish that they gave you the option to choose when the payment will come out. I get paid on Fridays and sometimes I don't always shop on Fridays. If you shop on Monday but want the payment to be taken out on Friday I think you should be able to choose which day you want it to come out.

Review Source

KP

Katelynn P.  
Agent  
Automotive  
Used the software for: 6-12 months

### "I enjoy this system"

September 4, 2025

5.0

Very easy to use. There is always support if you can't figure it out to walk you through it. They also help with any issues you may have.

Pros

The whole pay in payments offers they give it makes people want to purchase things with the ease of paying in easy payments over time. Everything is secure and protects your information during the transactions.

Cons

I do not really have anything negative to say about it. Everything works and helps me in my everyday task.

Review Source

AA

Alex A.  
Residential staff  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "Sezzle review "

March 26, 2026

4.0

Had a great experience soon as I learned out how to use and function everything I would highly recommend

Pros

It was good for transferring money super easy to use. Love the credit card payment method. Payment processing. And payment security.

Cons

Really wasn’t a fan of the customer support and took me a while to get to know how to use everything once I did. It wasn’t bad at all.

Review Source

JC

John C.  
Engineer  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Predatory, contract details"

October 18, 2025

1.0

This application allows you to use a debit card to set up your account and make a first-time payment. After the first-time payment you MUST add a bank account or be penalized by being charged almost five dollars each time you need to load money onto the account. If you have chosen a “pay in 4 payments purchase”, the fees add up to almost twenty dollars, for a single purchase. When you close the account, any remaining balance will be forfeited. I had twenty-nine dollars and fifty cents in my balance but was unable to spend it because the minimum virtual card that can be created is thirty-five dollars. It seems a virtual card is the only way to spend the balance of the account. I cut my losses and closed my account and forfeited the remaining money. I think this is a predatory arrangement, please be aware of these details before entering into an arrangement with Sezzle.

Pros

I thought it would help with building a credit score.

Cons

Predatory, contract details

Review Source

SH

Shannel H.  
Dispatcher  
Construction  
Used the software for: 1-2 years

### "Worth a try "

September 23, 2025

4.0

Easy to work with as long as you make an on time payment. They can raise your credit limit at any time.

Pros

Very simple process, easy to navigate their system, Can use your bank card and very secure system...

Cons

Customer service is not the best. If you are a day late you are charged, they do allow you to move your payment once.

Review Source

CM

Cassandra M.  
Admin  
Accounting  
Used the software for: 1-2 years

### "Stupid App"

June 4, 2025

1.0

I returned 2 orders so I could receive the refund back to Sezzle and not have to continue making the payments on those 2 orders. Sezzle applied the refund to 2 other orders that wasn’t even due for a while and I end up with failed payments, then late payments and they dropped my spend power all the way down. All because they applied the refunds to the wrong orders. I contacted customer service and they told me its nothing they could do and hung up. Yeah I could have paid those orders somehow but they normally refund the same order back.

Pros

Pay anywhere option allows you to use the app more. The app is ok to use until you have issues then you on your own.

Cons

Customer service was terrible. I had failed payments, and late payments and them dropping my spend power when it was their fault.

Review Source

KC

Kevin C.  
Boss  
Accounting  
Used the software for: Less than 6 months

### "DONT USE THEM"

April 29, 2025

1.0

Had an issue where i was not the one who placed the order. I asked if they could forgive the fees that weree accrued durring the proces of my conflict with the seller. They refused to help in anyway and now i owe more in fees than the whole item even cost. Do not recomend them in any way shape or form.

Pros

Logo is neat. Thats about the only good thing about them. Took 6 days to have a conversation with them. I guess they can only send 1 email a day.

Cons

Non-understanding, unforgiving and very hard to comunicate with.

Review Source

KW

Kylethia W.  
Unknown  
Retail  
Used the software for: 2+ years

### "Confused about this issue "

December 20, 2024

2.0

Good at first. But when you have issues it's your loss

Pros

At the end nothing!! They allow Revenge Body to steal money from me. Sent them pictures of where my home is located. Sent them pictures of where my package was delivered to. Not my door at All.... I have to continue to pay for items I never received. I'll never use them again. Nor will I give Revenge Body fee money

Cons

They don't have your back in tough situations

Review Source

BB

Braydon B.  
Small business owner  
Consumer Services  
Used the software for: 6-12 months

### "Sezzle new user review "

April 14, 2025

5.0

Good experience. I have not used it for long. But every time I have it’s been very helpful

Pros

Easy to use. Makes shopping easier. Their pay in four is very convenient when I need to buy something and want to spread the payments out.

Cons

There are lots of adds for products that I don’t need or want. And signing into the app is sometimes a long process.

Review Source

JS

Jennifer S.  
owner  
Retail  
Used the software for: 1-2 years

### "Sezzle is unremarkable!"

March 6, 2025

5.0

My overall experience using the platform has been great and fun to use. I love how I'm able to offer the services to millions of customers and the use of prepaid cards is also available.

Pros

Sezzle integrates with all shops and makes it a great integration for customers wanting to split payments. Sezzle is easy to use and efficient every day!

Cons

I don't like the subscription needed to shop but overall there are many other free integrations to the platform.

Review Source

SB

Sarah B.  
Research Analyst  
Research  
Used the software for: 2+ years

### "Settle With Sezzle"

August 16, 2023

5.0

I've been using Sezzle for years and it is the most logical way to spend, with a variety of brands and shops that we use on a day-to-day, you can't go wrong.

Pros

Sezzle is an amazing choice for anyone who is hard-up on money; zero interest, payments split to pay every other week, paying a fourth of your total?! What more could you ask for?! I love Sezzle.

Cons

If you are late with a payment even a day, they will tax you as soon as they can. I definitely feel you should have a greater grace period.

Review Source

KD

Kerby D.  
Project management  
Defense & Space  
Used the software for: 2+ years

### "Great for shops"

April 3, 2022

4.0

Overall, I was very pleased with this software. It is easy to use

Pros

Sezzle lets shoppers buy now and pay later with interest-free payment plans. Easy to use and deploy.

Cons

There really are not any cons that I can think of with this software

Review Source

HG

Haley G.  
Boutique Owner  
Retail  
Used the software for: 2+ years

### "Top Notch"

May 10, 2021

5.0

Sezzle is amazing and allows my customers to order full priced items and they only pay a quarter of the total amount. This has increased my sales numbers.

Pros

Sezzle is so easy! From the moment a purchase is made to the minute you ship it off! Need to refund? EASY! Had an issue? They can fix it! I love Sezzle!

Cons

Minor bugs that could be fixed. Issues that could are simply fixes

Review Source

GJ

Gabriel J.  
Circ Supervisor  
Libraries  
Used the software for: 6-12 months

### "Easy to Use"

February 22, 2023

5.0

Pros

From a consumer's view, I like that it's easy to use and user friendly. Sezzle lists the stores that you can use it at, and it also has an app that makes it convenient to keep up with your purchases. Sezzle premium is extremely beneficial! I can see how much I owe. I also can check my spending limit, and reschedule payments if I need to. Sezzle premium is very generous in that they are the only pay in four option that allows you to reschedule your upcoming payment up to three times.

Cons

I don't like that you have to get an invitation to apply/be considered to use Sezzle premium. I hope that it becomes available to all to use. I also would like for the fee to be lower, instead of $9.99 maybe it could be $4.99.

Review Source

CS

Carissa S.  
Assistant  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Such a Life Saver"

July 22, 2021

5.0

Sezzle has made buying things so easy. I wouldn’t have been able to afford all my stuff without Sezzle.

Pros

I can easily afford more things because I can space the payments out over time. It really saves me a lot of money because the payments are interest free!

Cons

I’d like to know how many accounts I have open at any one point in time. Other than that, it’s a great service!

Review Source

RP

Rachel P.  
Administrative Assistant  
Consumer Services  
Used the software for: 1-2 years

### "Purchases are a breeze"

January 5, 2024

5.0

Pros

Sometimes it's not easy to make purchases in one lump sum. Having the option to divide up a payment that is due into 4 reasonably smaller payments is very convenient. One doesn't feel as overwhelmed as bills and purchases can sometimes make them feel.

Cons

I wish there were more options that offered Sezzle as payment.

Review Source

SS

Somi S.  
Operations Head  
Consumer Goods  
Used the software for: 1-2 years

### "Great software to boost conversions"

November 17, 2022

5.0

It has been great. Sezzle has been a great payment provider and has helped increase our revenues.

Pros

Sezzle offers customers an option to Buy Now, Pay Later. This helps to convert customers and even to increase AOV. Sezzle helps with Brand visibility as well. Everyone needs to use it.

Cons

Its a great software. I don\`t think it is missing any feature.

Review Source

AR

Angela R.  
Manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Sezzle"

April 28, 2021

5.0

App is absolutely amazing

Pros

I love how this app allows me to make payments on items I don’t have all the money for right then and there

Cons

I don’t like how you have to have a semi good credit score

Review Source

KH

Kathy H.  
Practice Manager  
Veterinary  
Used the software for: Less than 6 months

### "Easy to use pay in 4 program"

February 24, 2025

5.0

I have used to make Christmas shopping more manageable, and overall have had a great experience with Sezzle

Pros

Easy to use, easy to update payment method so you aren't charge a credit card fee and can pay with checking account, virtual credit card is fast. You can earn points by making on time payments

Cons

So far there so good, no cons! There are a lot of emails about updates but not a huge deal

Review Source

TS

Telisha S.  
Selp  
Marketing and Advertising  
Used the software for: 1-2 years

### "Thank you!!!"

October 25, 2024

5.0

So each day I’m learning to use my account and it’s getting better!

Pros

For giving me the opportunity to open an account because other “pay in 4” accounts seem to be harder to get

Cons

Hard to understand the use of the premium! I couldn’t find any person to explain how that works and how and use my virtual card and that you can only use it for certain things

Switched from

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)

They weren’t understanding and never could help

Review Source

SR

Shatema R.  
Owner  
Consumer Services  
Used the software for: 6-12 months

### "Easy approvals for payments"

February 7, 2025

5.0

Pros

I love that fact that I get fast approvals when I use it for online shopping.

Cons

Its not an option for all retailers that I love to shop with

Review Source

PP

Phil P.  
Accounting  
Accounting  
Used the software for: 1-2 years

### "Stay FAR FAR AWAY"

June 17, 2024

1.0

Cons

This company needs a thorough review of their ethics practices. Their customer service is absolutely horrendous and as a “valued” customer I never missed a payment and my account is now not eligible. While being told I’m not eligible I earned more Purchase power. They are lying in their emails.

Review Source

LP

Lisa P.  
Physician  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Fraudsters. "

August 29, 2024

1.0

Horrible. They are fraudsters.

Pros

Nothing They’re fraudulent. Do not use them. If I could give negative stars I would

Cons

I bought supposed travel hotel and when I got to the hotel they said they had nothing from the company. I had to leave the hotel with my 6 year old and stay with a friend overnight until I could book another hotel. The whole vacation was ruined because we were only staying 4 days and between finding another hotel and waiting for 3 pm checkin the next day we had only 1 vacation day. I called Sezzle to tell them what occurred and you know what they said “too bad no refunds”. Are you freaking serious. So I tried to remove my atm from their site and it won’t allow you to. I paid off a pair of shoes I had bought from them but refuse to pay $500 of which no one has received. They repeatedly say they will have a supervisor call me and after 5 calls to them over 3 weeks I’m still waiting to hear from them. I have called my bank to refund my money. I even have the documents stating the hotel hadn’t received anything. Do NOT use this company. I have used affirm and this had never been an experience

Review Source

BM

Blake M.  
Author  
Writing and Editing  
Used the software for: Less than 6 months

### "Sezzle is a good payment service "

October 31, 2024

4.0

It was good and did what it was supposed to do.

Pros

Payments are fast and they kept me notified about my order and payment.

Cons

The late fee is way too much and grace period isn’t long enough.

Review Source

AB

Autumn B.  
Owner  
Cosmetics  
Used the software for: Less than 6 months

### "Okay, it works"

September 24, 2024

4.0

I’ve utilized better software but I’m not against sezzle

Pros

Ability to buy now and pay later makes purchases convenient

Cons

I am not a fan of the high late fees that can be associated with the software

Review Source

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