# Page 2 | Sezzle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Sezzle the right Payment Processing solution for you? Explore 52 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195895/Sezzle/reviews

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Sezzle

4.1 (52)

[View alternatives](https://www.capterra.com/p/195895/Sezzle/alternatives/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Sezzle

## Showing most helpful reviews

Showing 26-50 of 52 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SF

Sarah F.  
Owner  
Apparel & Fashion  
Used the software for: 2+ years

### "Sezzle is great for pay in 4 payments"

June 19, 2024

5.0

Overall it has been a great way to collect payments and provide pay in 4 payment plans.

Pros

Easy to set up and they pay out the fastest out of all pay in 4 plans that I offer

Cons

There really isnt anything that I don't like

Review Source

VR

Verified Reviewer  
Owner  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "Buyer Beware"

December 5, 2022

1.0

I made a purchase on the Sezzle website about three months ago. At the same time, I purchased my product; I also enrolled in the Sezzle Premium plan for $9.99/month.The purchase, delivery and my first two payments went as planned without any issues. However, when I tried paying off my account balance, which included the 3rd and 4th scheduled payments on my account, I could not do so on the Sezzle website (sezzle.com) or via the Sezzle mobile app.After contacting Sezzle support, Sezzle claims that somehow the payment portal attached to my account is not working properly and, therefore, cannot process any payments. Between voice and website chat, I have since contacted Sezzle support seven different times now, with supporting evidence of each interaction. The issue on my account has been escalated on four separate occasions, each time with a Sezzle support agent telling me the issue would be researched and that someone from Sezzle would be reaching out to me with a resolution or solution. One month into the process (and after four escalations), I still have not been contacted back by Sezzle support.It absolutely baffles me that this business is unable to accept or process my payment... by phone, website or mobile app. I just don't understand. Sezzle indicates that they report to the major credit bureaus. The last thing I need is for this company to report my account as late or unpaid to the credit bureaus due to whatever internal issues they are experiencing.

Pros

The concept that Sezzle offers is good in theory.

Cons

It is very difficult to work with the Sezzle support team. Answers are limited to canned, prewritten FAQ's.

Review Source

Melissa T.  
Associate  
Retail  
Used the software for: 1-2 years

### "Budget shopping perfected"

November 13, 2023

4.0

If you're on a budget then sezzle is ideal. With their pay in four option & other payment plans, sezzle really helps you manage your shopping needs without going broke in the process

Pros

The customer service is amazing. They respond faster than most in-store customer service even do. Also, they offer flexible payment options & only charge late payment fees & only 1x per purchase agreement rather than charging a fee each day you're late & allow gift cards to be purchased (perfect for holiday gifts if you have a lot of people to shop for)

Cons

The assortment of retailers offered changes constantly. Most of the places I've never even heard of. There's also no description of the retailers & what they sell/offer beyond the company name & a vague description.

Review Source

TH

Travis H.  
Compliance manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Easy to Use and set up. Works well for our customers."

August 16, 2022

5.0

Very satisfied with the product. Easy to integrate and our customers that make use of it seem to like the option.

Pros

This product was easy to set up on our woocommerce site. Integration was simple. The company provided graphics and it looks great. Very simple for our customers to use and it gives us a nice alternative payment method.

Cons

We haven't had any features that have bothered us so far. Only hiccup was making sure orders weren't fulfilled before the processing by sezzle was complete, but that was an easy fix.

Alternatives considered

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)

Review Source

AW

Adam W.  
eCommerce  
Food & Beverages  
Used the software for: 6-12 months

### "Simple, straight forward, worked when we needed it."

May 29, 2023

5.0

We used Sezzle throughout our peak period last year, and have since moved away from offering split payments (for now). We will use them again if we decide to offer that service. It was a simple, smooth operation with a modest fee for each sale which was easily justified.

Pros

If you want to offer split payments, sezzle is easy and flexible enough of a tool to compete with the other guys. They worked in our vertical without any hassle.

Cons

Overall, their tool did what I needed so I don't have anything bad to say. The UI and UX was a bit shabby. Customers weren't as familiar with the brand so there was some resistance there.

Review Source

AA

Ashvin A.  
CMO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great platform but fees can be a big more competitive"

December 16, 2021

4.0

Great experience - just had to negotiate pretty aggressively to get our fees down.

Pros

I liked that it was available to Canada users as well as US.

Cons

The fees are a bit higher in comparison to other platforms in this space.

Alternatives considered

[Afterpay](https://www.capterra.com/p/229452/Afterpay/)

Reason for choosing Sezzle

Because they serviced Canadian shoppers and others did not.

Review Source

BK

Briana K.  
Owner  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Pay Attention"

December 8, 2023

3.0

Pros

Sezzle is great for customers who may not be able to afford your services upfront at one huge payment. This allows them to break it down and make it more affordable.

Cons

They charge you $15 when you dont use it for 30 days.

Reason for choosing Sezzle

Sezzle was the easiest and quickest to set up.

Switched from

[PayPal](https://www.capterra.com/p/207944/PayPal/)[Afterpay](https://www.capterra.com/p/229452/Afterpay/)

I like to have options for my clients to choose from.

Review Source

NO

Nicky O.  
Independent Stylist  
Textiles  
Used the software for: 1-2 years

### "Sezzle is another buy now pay later "

March 28, 2024

5.0

I haven’t had any issues with Sezzle so far. Very legit.

Pros

I love that I am able to purchase an item and make payments on it weekly or bi weekly using a payment plan.

Cons

It’s hard to get approved by Sezzle but once you are, it’s easy to use.

Review Source

SA

Sheng A.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great for customer referral"

May 18, 2021

5.0

Overall, the customer support is excellent. They respond usually within 1 business day and are more than willing to assist you.

Pros

Being listed in the Sezzle business directory puts me in touch with users all over the United States and Canada. 85%-90% of our customers are Sezzle referrals. Merchants can choose to keep their money in an interest account which earns 3.25% or in a withdrawl account which does not accrue interest but is available for withdrawl in 2-3 business days.

Cons

Sezzle charges a financing fee of 6%+$0.30 per transaction. This is very high for a small business as it is 3 times the amount we normally pay for processing fees.

Reason for choosing Sezzle

We were referred by another merchant who was very satisfied with the product.

Review Source

VR

Verified Reviewer  
Purchasing Coordinator  
Building Materials  
Used the software for: 2+ years

### "Sezzle End User"

March 22, 2022

5.0

Pros

I like that I can make purchases on vendor websites and in store using this software and am able to break the payments up into 4 payments or I can pay early. I am not charged a fee or interest as long as make the payments. They send you a reminder e-mail when payments are coming up, and then the payments are automatically processed. They will also issue you virtual card you can add to your Apple Wallet to make purchases in stores. I can use the app to see all orders, upcoming payments, and balance due. I can make early payments on the app also if I wish.

Cons

My least favorite thing is, sometimes it is too convenient to use.

Review Source

JG

Jen G.  
Owner/designer  
Apparel & Fashion  
Used the software for: 6-12 months

### "Awful, zero consideration for merchants "

March 9, 2023

1.0

Cons

There is no protection for merchants whatsoever. They won't help you if a mistake was made, meanwhile they make interest on your balance. I feel unsafe using their services.

Review Source

SS

Sol S.  
COO  
Cosmetics  
Used the software for: 2+ years

### "Great service and inexpensive!"

December 16, 2021

5.0

Pros

Trust for our customer, we see lots of value in this. customers feel very confident in the app

Cons

Simply amazing. Customers love it. All positive

Review Source

JR

Jessica R.  
CEO  
Retail  
Used the software for: 1-2 years

### "Sezzle is the best!"

June 6, 2021

5.0

Overall this is one of the top softwares that any business should have to allow customers to securely pay later for their items! Definitely a win for fashion brands

Pros

I've definitely seen an increase in sales using this software and i love the hashtag feature to increase my brand being seen!

Cons

I have yet to have any issues with sezzle, I was a little confused about the what happens when you have to refund an item but i was able to figure it out!

Review Source

CJ

Christopher J.  
Ceo  
Music  
Used the software for: 1-2 years

### "Helps me get the things want!"

December 4, 2023

5.0

Pros

I have options to split up my payments in several different ways

Cons

don't agree with late fees but everybody has one , so Sezzle is great in my book.

Review Source

MS

Michael S.  
Owner  
Sporting Goods  
Used the software for: 2+ years

### "Sezzle it a great way to manage large online purchases."

August 12, 2021

5.0

I have used Sezzle on multiple occasions when making large purchases online. It gives you the flexibility of making payment instalments without having to pay interest.

Pros

Very easy to use and doesn't charge interest for payments made on time.

Cons

I have had no issues when i use Sezzle. Don't have any Cons to list.

Review Source

SH

Sam H.  
Co-Founder  
Retail  
Used the software for: 6-12 months

### "Fine Software, but Unnecessary with Shopify"

April 21, 2022

3.0

Pros

Sezzle is easy to deploy and worked without any major issues. I also really like that you have the choice to have money processed through Sezzle sent to an interest bearing account.

Cons

I don't like that the information pushed to your product detail pages adds another bit of verbiage above the fold, taking up valuable real estate. Additionally, it's one more account/vendor to consider when you can just use SHOP Pay through shopify for your Installment processing.

Alternatives considered

[Shop Pay](https://www.capterra.com/p/239144/Shop-Pay/)

Reason for choosing Sezzle

We actually went the opposite direction and moved off of Sezzle.

Review Source

JH

Johnny H.  
Production worker  
Warehousing  
Used the software for: 2+ years

### "Payment made easy"

August 22, 2023

5.0

Pros

It help people like me be able to afford the things they need by separating the payments in increments

Cons

I don’t like that they tax u if u miss a payment

Review Source

Mike D.  
Principal  
Internet  
Used the software for: 1-2 years

### "Easy way to increase e-commerce sales"

April 12, 2021

5.0

Had a local e-commerce client who had trouble selling their higher ticket items on their Shopify site. Sezzle was set up and activated in only a couple of days and they imminently saw an increase in conversions.

Pros

It gives buys the ability to split purchases into four payments. This has helped my client increase average cart value and conversions. It also has integrations with all the major e-commerce providers.

Cons

The brand is not a well known as other pay-in-four providers like PayPal or Karma. This can reduce the conversions if the buyer does not trust the brand.

Review Source

Schanel W.  
Owner, Health And Wellness Coach  
Retail  
Used the software for: Less than 6 months

### "Great for merchants"

February 9, 2021

5.0

Amazing, their customer service goes above and beyond. My customers are happy.

Pros

Love how they support small businesses with their software. The ease of set up is crazy and if I have a problem they get back to me very very soon

Cons

Nothing yet, I am still a little confused on how the withdraws and interest work but so far i love it.

Review Source

LC

Laura C.  
Owner  
Retail  
Used the software for: 2+ years

### "Love Sezzle! "

June 8, 2023

5.0

Pros

I love how easy it is to use and their business account platform

Cons

Probably the cost and it takes a couple days to process my payments

Review Source

MF

Martha F.  
Sr. Business Lender  
Banking  
Used the software for: 1-2 years

### "Great Option for shopping!"

June 19, 2021

5.0

It is very easy to set up and use! And being able to split up a payment is easier on my wallet too!!

Pros

I love that I can go on to some of my favorite stores and pay with sezzle! If I don't remember my debit card I can easily shop with sezzle!

Cons

The only issue I've every had with this software is when I forgot my password and wasn't able to access my account. I had to call customer service to fix the issue but haven't had any problems with it since.

Review Source

Ash C.  
Maid secretary  
Automotive  
Used the software for: 1-2 years

### "Sez"

June 24, 2022

2.0

Pros

It's ok for most part but they don't explain things well and get you on hidden agreements

Cons

Read very carefully when agreeing to their terms

Review Source

LS

Luke S.  
Sr. Financial Services Specialist  
Real Estate  
Used the software for: Less than 6 months

### "Increase in online sales by 20% in just 3 months!"

June 30, 2021

5.0

The fact that my online sales have increased is enough to recommend Sezzle to friends and colleagues!

Pros

I like how secure the software is and how payments are received upfront while customers seem to be attracted to the interest free scheduled payment plan option.

Cons

There isn't anything I can recommend at this time, implementation was rather easy!

Review Source

MF

Margarette F.  
center director  
Education Management  
Used the software for: 2+ years

### "Sezzle"

March 22, 2022

5.0

Pros

Sezzle is very easy to navigate, and gives customers the ease of breaking up payments. This in turn is good for the vendor because it allows people to place bigger orders.

Cons

I don't think I have any complaints about the use of Sezzle.

Review Source

CD

Carlisbeth D.  
Lead deck ambassador  
Sports  
Used the software for: 1-2 years

### "Great software for making purchases"

November 19, 2023

5.0

Pros

Great software for making purchases. Makes buying something much easier and different payment plans are great

Cons

I dislike that this isnt a payment option for that many sites.

Review Source

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