# Atmosphere TV Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Atmosphere TV the right Digital Signage solution for you? Explore 43 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/195917/Atmosphere-TV/reviews

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Atmosphere TV

4.6 (43)

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Last updated March 13th, 2026

# Reviews of Atmosphere TV

Ease of use

4.7

Customer Service

4.5

## Showing most helpful reviews

Showing 1-25 of 43 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Ryan S.  
Director of Franchise Operations  
Automotive  
Used the software for: 6-12 months

### "Great for a waiting area"

November 27, 2019

5.0

Keeping a customer happy and occupied is always a difficult task. With regular TV content playing people would lose interest or become time focused. Since implementing Atmosphere TV we have noticed customers "enjoying" their wait a lot more and even notating how fast the time passed while they waited.

Pros

It really keeps the customers attention and they enjoy it.

Cons

nothing really, the size of the remote while more than functional it is easy to lose

Reason for choosing Atmosphere TV

bad reviews of the others

Review Source

SR

Steve R.  
Assistant CEO  
Hospitality  
Used the software for: 2+ years

### "Attention grabbing content"

December 9, 2019

5.0

The overall experience has been painless and the results speak for themselves.

Pros

We were looking for content to stream inside our venue for our customers to keep them activated and engaged. The content Atmosphere provides across 12 channels provides heaps of choice for the wide demographics here in the Club. The content on each channel is regularly updated meaning I am not streaming the same content over and over but able to offer heaps of new video. The ability to feed this stream into our IPTV system allows for the streams to be shown in multiple locations and screens in our Club.

Cons

Very little really. The system worked well straight out of the box.

Review Source

JG

Jack G.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Horibal customer service"

December 11, 2025

1.0

Pros

Customer support is very slow to get back to you over a week in my case. When they did contact us none of us could understand what he was saying 'language barrier'. It started with one of their devices going bad and them charging me because I didn't use it for 40 hours! My other problem is when we started with them I was not told we had to use them 40 hours per box. We received 3 and I'm sure we where way over 120 hours total but the one broken box got us a charge. We run a busy place and don't have time to run around checking TV's time on the device

Cons

see pros could be a good thing if they would work out a few bugs like total the hours of all devices and hire a few customer service reps that speak clear English. I feel we might have found a point where I could have been happy but not like this.

Switched from

[Loop](https://www.capterra.com/p/10014948/Loop/)

seems they where going out of business and I had a general curiosity of what else was out there.

Review Source

AK

Aaron K.  
Owner/Operator  
Automotive  
Used the software for: 1-2 years

### "Keeps my customers attention"

November 3, 2020

4.0

Besides technical issues of the loop ending and black screen, Atmosphere TV has put a positive spin on a potentially negative experience of having to wait around for work to be done.

Pros

The content creates an atmosphere that makes my customers forget they were waiting on us to complete the job on their vehicle. Some stay longer just to watch more. I often find my employees walking past the TV just laughing or commenting on what they see.

Cons

Often times the loop ends and returns to a black screen. We leave the TV on and the loop playing, but 2-3 times per week we come in to a blank TV.

Reason for choosing Atmosphere TV

The price point, the short entertaining clips, the ease of use: set it and forget it.

Review Source

SK

Shelly K.  
Owner  
Food & Beverages  
Used the software for: 2+ years

### "If you don’t have Atmosphere TV, GET IT!"

November 3, 2020

5.0

Atmosphere TV has been very beneficial for my restaurant in drawing people in and have them connect and laugh over it’s content.

Pros

All of my customers love Atmosphere TV. We’ve had it from the very beginning. It’s short clips of crazy things you might see on the internet, just all collected in one place. The best part about it is that for restaurant owners, it’s completely free!!

Cons

The only con that I have noticed over the years is that it has recently started to have commercials. Before there were absolutely no commercials but now they are popping up more frequently.

Review Source

MS

Michael S.  
CEO  
Consumer Services  
Used the software for: 1-2 years

### "DONT USE THEM!!! TGEY STEAL YOUR MONEY!!"

June 30, 2025

3.0

Bad. I sold my business, had transferred the service to the new owner. Deleted my account. Then six months later they started to charge me 20 bucks every few weeks. No one answers their phone. Submit an email ticket and no one fets back to you.

Pros

Lots of choices for video loops and to advertise.

Cons

Customer service.

Review Source

JH

James H.  
Senior executive  
Broadcast Media  
Used the software for: 2+ years

### "BUYER BEWARE - out of business by EOY24"

May 18, 2024

1.0

Started great. Nothing worked how it was supposed to, however, and now I can’t get in contact with anyone to help. Upon further research I’ve learned why.

Pros

The concept of having something to advertise my brand on and supplement sports.

Cons

They got rid of everybody in the company so I can’t even call anybody for support when their service is failing yet I’m stuck footing the bill.

Review Source

rW

robert W.  
CCO CFO  
Medical Practice  
Used the software for: 6-12 months

### "Medical Practice Waiting Room - Atmosphere TV"

December 2, 2019

5.0

Outstanding

Pros

This allows our patients to tolerate sometimes long waiting periods until they are able to get into the exam room to see their doctor. Patients love it, I keep the channel on that shuffles between all the Atmosphere channels. Patients love it. It separates us from the competition where as other doctors waiting rooms are boring and offer nothing to occupy the patients time in the waiting room. I also added at the same time a 70" TV which is also unheard of in a doctors office waiting room. We have turned it into a entertainment experience to help pass their time in a enjoyable manner.

Cons

I do not have any complaints , they have been great. No problems at all. and I am not easy to please.

Review Source

Jean-Jacques R.  
President  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great entertainment for the customers"

November 22, 2019

5.0

Pros

I obtained the software close to a year ago. I have been streaming it in the waiting room for the entire time. I’ve had great response by my customers who feel it is entertaining and allows the time to pass by more rapidly.

Cons

I have not experienced any detracting issues.

Review Source

DR

Dustin R.  
Owner  
Retail  
Used the software for: 6-12 months

### "Liquor store owner that uses this product for entertainment in store"

December 3, 2019

5.0

The benefit is that it keeps customers in the store, and it gives them some entertainment to watch if there happens to be a line in the store.

Pros

I love the atmosphere this product creates in my liquor store. this product i believe was designed for Bars to keep customers watching. but what i like about it, is it grabs customers attention when in my store. so they stay longer and it gives something to talk about with the customer. I love that it keeps people smiling and that they always look right up at the TV when they walk into the store

Cons

The only down fall is seeing the same videos over and over. but yes i understand there is only so much content.

Review Source

aL

arnaud L.  
Disign  
Design  
Used the software for: 6-12 months

### "La TV près de toi"

January 19, 2023

5.0

Juste cool

Pros

Les vidéos sont correctes, quelques chaînes au choixLes streaming en abondance Facile à utiliser

Cons

trop de publicités politiques et de vidéos à répétitions

Review Source

JM

Jack M.  
Director of Operations  
Restaurants  
Used the software for: 6-12 months

### "Love the Chive"

November 27, 2019

5.0

We have continuity of programming and presentation.

Pros

We use Atmosphere for ChiveTV. We, and our customers enjoy ChiveTV. Our customers are addicted to the fun, fitness and fails.

Cons

Nothing, it is easy to use. We plugged it in and it played.

Review Source

CS

Clint S.  
Owner  
Medical Practice  
Used the software for: Less than 6 months

### "Great content"

November 22, 2019

5.0

I would highly recommend Atmosphere to any business owner currently paying for cable or settling for over-the-air broadcast TV. The content is much more consistent and engaging.

Pros

They provide great, engaging content for my business. Their customer service is very responsive and for the price, you can't beat it. The 12 channels add variety to the content, and they seem to update it fairly often.

Cons

I would like if they had one or two additional channels with more family friendly content, and their free tier has quite a few ads mixed in.

Review Source

JR

Jason R.  
Asst General Manager  
Entertainment  
Used the software for: 6-12 months

### "Fun content"

November 20, 2019

5.0

Pros

Easy of use. There is alot of fun content.

Cons

The remote was tricky at first but once we figured it out it was easy to use.

Review Source

RB

Robert B.  
President  
Financial Services  
Used the software for: Less than 6 months

### "We keep it on all day every day!"

November 19, 2019

5.0

Pros

It's nice to have on in the office as a background. We originally got it to have Chive TV, but the other programming that comes with it is just as good, if not better.

Cons

Everything is great, there isn't anything we don't like

Review Source

MB

Matthew B.  
Director  
Hospitality  
Used the software for: 1-2 years

### "Happy Kids"

January 3, 2020

5.0

Pros

We are a large rural cafe in South Australia, we have used this for almost 2 years now. Lots of Kids and their parents enjoy watching the content on the TV. We have had lots of praise from parents saying it's a good distraction for their children and it allows them to have a family meal out.

Cons

It has trouble connecting some morning, but after a few attempts, it connects and plays fine.

Review Source

AH

Allison H.  
Operations Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Customers Love It and So Do We!"

November 9, 2020

5.0

Pros

We use Atmosphere TV in our brewery and our customers love this added feature! There is so much content provided that we can switch it up daily to keep it fresh. We like to think of it as keeping our guests sipping a little longer while being entertained. Easy to set up and navigate.

Cons

We have not had any issues at this time.

Review Source

AM

Adam M.  
Personal Trainer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Decent but needs mobile support"

November 12, 2020

4.0

Pros

Chivetv is such a great service to entertain clients

Cons

Not accessible via multiple devices in multiple locations

Review Source

JL

Jamie L.  
manager  
Sports  
Used the software for: 1-2 years

### "great stuff"

November 12, 2020

4.0

Pros

Very easy to use and set up. In fact pretty much no set up required. Just plug it in and away you go. Good content regularly updated. Nice selection of channels for the mood.

Cons

Occasionally freezes. Not not often enough to be a nuisance considering we use this 24hrs a day 7 days per week.

Review Source

BH

Brad H.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Much better with apple tv than roku"

November 12, 2020

5.0

Good entertainment for little to no expense. Pretty much turn it on and let it go. Folks love watching the coffee chive channel and is good that it is family friendly

Pros

Apple tv is much more of a stable platform than roku. Roku could be very glitchy and would have to be reset often. I have not had to do anything other than turn it on with the apple tv

Cons

None that i know of. I don't think we've had any issues to my knowledge

Reason for choosing Atmosphere TV

Was directed to by chive. Glad we did

Review Source

PH

Patrick H.  
Owner  
Restaurants  
Used the software for: 1-2 years

### "Great for bars & restaurants "

November 20, 2019

5.0

Easy to get ad & in house created content.

Pros

Great content & the dashboard is easy to use. Scheduling of promos & ads is a breeze. Customers are glued to Chivetv even when we have live sporting events on other tvs.

Cons

Sometimes needs to he reset but not often.

Review Source

JH

Jamie H.  
Operations  
Restaurants  
Used the software for: 1-2 years

### "Chive TV"

December 2, 2019

4.0

Customer service is personal and responsive.

Pros

I am able to have my own commercials play and customize each location separately.

Cons

At my airport location set up is difficult as there is a landing page for the wifi that does not work well with this device.

Review Source

SS

Sean S.  
Purchasing Manager  
Medical Devices  
Used the software for: 6-12 months

### "Wonderful Product"

December 2, 2019

5.0

We use this software in our relaxation room for staff to get away from the hustle of the office when they need it. I have had multiple comments on how it makes the room so much more enjoyable then just the radio we had in there before. Wonderful experience and a great product.

Pros

Ease of use. Wonderful settings and recordings.

Cons

Nothing has come up about a down side to this product.

Review Source

SK

Steven K.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "Used for Chive TV"

November 9, 2020

5.0

The programming is interesting and captivating

Pros

We can set it up and generally let it go on its own.

Cons

Sometimes the ads are not geared towards a family atmosphere. The software sometimes locks up and we have to restart it.

Review Source

IT

Ian T.  
Owner  
Hospitality  
Used the software for: 1-2 years

### "Keep Guests in their seats"

November 27, 2019

5.0

Its great!!

Pros

Chive keeps Guests her longer and spending more.. and best thing is its FREE!!! Ive had it an numerous restaurants and its always a hit!!

Cons

Nothing. I didn't find any cons in this program.

Review Source

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