--- title: "work4all Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about work4all Software - reviews, pricing plans, popular comparisons to other Time Tracking products and more." source_url: "https://www.capterra.com/p/196015/work4all/" page_type: "product" language: "en" --- # work4all Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) work4all ## What is work4all? work4all is the award-winning all-in-one software combining commercial functions, communication, document and project management. work4all displays all information on customers, suppliers or projects as a digital file. Additional functions like time tracking, warehouse management, ticket management and many industry-specific extensions make work4all the central control element of your company. work4all combines CRM (Customer Relationship Management), ERP (Enterprise Resource Planning) and Projectmanagement in one software. Founded in 1990, with over 1.000 clients we are one of the leading CRM/ERP providers in Germany. ## What is work4all used for? [Enterprise Resource Planning](https://www.capterra.com/enterprise-resource-planning-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/)[Project Management](https://www.capterra.com/project-management-software/) Top alternative Featured Overall rating Based on 9 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for work4all?[Manage this product listing](https://www.g2.com/products/work4all/claim_requests/new?auto=true) ## work4all Overview Updated September 2026 AI summary work4all is an Online CRM and project management solution for small businesses, combining contact management, workflow automation, and data import/export to help teams organize customer relationships and processes. It includes lead and pipeline management, project planning, inventory tracking, and integrations with accounting and HR platforms, and is available across web, desktop, and mobile devices. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### work4all 5.0 (9) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (9) Ease Of Use 4.0 (1,319) Value For Money 4.8 (9) Value For Money 4.1 (1,194) Customer Service 5.0 (9) Customer Service 3.9 (1,183) ## work4all alternatives Highest Rated [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.5 (178)](https://www.capterra.com/p/225762/Accelo/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/) [4.2 (9)](https://www.capterra.com/p/186725/AFAS-Software/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/186725/AFAS-Software/) ## FAQs about work4all Overview ### What company size and specific industries is work4all built for? work4all is designed for small and medium-sized enterprises, especially sales, customer service, and marketing teams. It is industry agnostic, but it is commonly used by B2B companies and service industry businesses that need support for these functions. Features and Usability ### What are the key features of work4all? work4all offers warehouse management plus project and sales tools such as task management, project planning/scheduling, Gantt/timeline view, and milestone tracking. It also includes CRM, lead and pipeline management, billing & invoicing, time & expense tracking, inventory tracking, document management, reporting/analytics, and role-based permissions. Integrations ### Which third-party tools and platforms does work4all integrate with? work4all integrates with 3 third-party platforms: DATEV Audit, DATEV Consolidation, and Personio. These integrations connect accounting and HR workflows through DATEV and Personio, covering the main external systems listed in the official catalog. Getting Started and Support ### What training and onboarding options does work4all offer? work4all provides in person training, live online sessions, webinars, documentation, and videos. In person training and live online sessions support guided instruction, webinars cover group learning sessions, documentation offers written reference material, and videos provide self-paced visual guidance for users getting started. Getting Started and Support ### What customer support options does work4all offer? work4all provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. No reviewer feedback about support quality is available, so the support experience cannot be characterized from user comments. The listed channels suggest multiple ways to seek help and information. ## Features AI summary Based on 1,422 Time Tracking reviews Capterra data shows that buyers of Online CRM rank the following features as their top priorities: - **Contact Management** (**48%** of reviewers rated this feature as critical) - **Data Import/Export** (**43%**) - **Workflow Management** (**43%**) work4all supports all three of the features reviewers rate most highly: **Contact Management**, **Data Import/Export**, and **Workflow Management**. Together, these capabilities help businesses keep customer records organized, move data in and out of the system with less manual work, and manage repeatable processes more efficiently, allowing teams to maintain accurate information and handle customer relationships more consistently. Contact Management 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Task Management 4.2 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Lead Management 5.0 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process Accounting 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Billing & Invoicing 4.5 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Inventory Management 4.0 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply work4all 73 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Bills of Material: Material list of manufacturing parts and associated costs - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Deal Management: Defines specific deal parameters to negotiate and secure deals - Distribution Management: Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Forecasting: Form predictions based on past and present data/trends - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Lead Capture: Automatically identify and save contact information of potential customers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Multiple Projects: Ability to handle several projects simultaneously - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Percent-Complete Tracking: Level of completion within a task - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Prioritization: Arrange tasks based on the level of priority or urgency - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Updates: Receive system updates as soon as any changes are made - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Supply Chain Management: Manage the planning and execution of supply chain activities - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Warehouse Management: Manage and track operations and inventory within warehouses - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (9) 4.8 Based on 9 reviews ## Pricing Value for money 4.8 (9) ### Starting price Free trial available Value for money 4.8 (9) 4.8 Based on 9 reviews ## Integrations [ Personio](https://www.capterra.com/p/158622/Personio/)[ DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/)[ DATEV Consolidation](https://www.capterra.com/p/217624/DATEV-Consolidation/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (9) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (9) 5.0 Based on 9 reviews ## User reviews Overall rating 5.0 Based on 9 reviews Filter by rating 5(9) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KL Karl L. CEO Human Resources ### "Alle relevanten Unternehmensprozesse einfach und digital abgebildet" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2023 Pros Breiter Funktionsumfang, integrierte Prozesse zwischen verschiedenen Abteilungen des Unternehmens, Übersicht, die ich durch die Software über mein Unternehmen kriege Cons Die Desktop Version ist etwas in die Jahre gekommen, wird aber gerade durch die Web Version abgelöst Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TH Thorsten H. CEO Marketing and Advertising ### "Gute Software - super Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 13, 2023 Wir konnten unsere Lagerhaltung sowie alle Geschäftsprozesse innerhalb der work4all abbilden. Der Support reagiert sehr schnell und löst die Probleme fantastisch. Pros DIe Integration ging durch die geführte und begleitete Einführung sehr schnell. Die Umsatzbarkeit und die Wissensvermittlung an die Mitarbeiter hat auch gut funktioniert. Cons Das Design der Nutzeroberfläche könnte man mal schicker machen.... Reasons for choosing work4all Die Menge der Funktionalitäten, die Anpassungsfähigkeit auf unser Unternehmen sowie der sensationelle Support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KS Karl S. CEO Construction ### "Effizientes und transparente Gesamtlösung!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2023 Sehr zufrieden und beeindruckt. Stetige Weiterentwicklung und schnelle Hilfe bei Rückfragen. Jetzt haben wir die Übersicht, die wir brauchen. Pros Transparente Prozesse in unserem Betriebsalltag. Echt schnelle Rechnungsstellung der Aufträge oder auch der erfassten Projektzeiten der Monteure von unterwegs. Wir konnten endlich mehrere Softwares ersetzen durch work4all und die Mitarbeiter schnell auf die neuen Prozesse schulen. Schneller Support bei Problemen! Cons Die Desktop Version ist in ihrem Funktionsumfang zwar sehr mächtig, manchmal könnte das Design etwas aktueller sein. Da helfen aber die regelmäßigen Updates. Wir freuen uns schon aufs nächste! Switched from [openHandwerk](https://www.capterra.com/p/198147/openHandwerk/) Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. DB Denis B. Geschäftsführer Marketing and Advertising ### "100% Empfehlung" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 5, 2023 Eine sehr gute Software, die einfach zu bedienen ist und alle Informationen übersichtlich und schnell im Zugriff bietet. Pros Hohe Benutzerfreundlichkeit, Funktionsumfang, Schnell Überblick über die wichtigsten Informationen.Einerseits erhalten Geschäftsführung, Management und Controlling alle Informationen die sie benötigen und andererseits arbeiten alle Mitarbeiter gerne mit work4all und schätzen Benutzerfreundlichkeit und schnell Zugriff auf alle wichtigen Funktionen. Cons Im Salesprozess könnte das thema Kundenmailing vereinfacht werden. Die Einführung der Web-Version hat 2023 ein großer Schritt gemacht und eine wichtige Lücke geschlossen. Durch die Möglichkeit der gleichzeitige Nutzung der Web-Version und der herkömmlichen Desktop-Version wird erneut der Benutzer in den Mittelpunkt gestellt, was uns das Leben im gesamten Team einfach macht. Alternatives considered [Dynamics 365](https://www.capterra.com/p/157279/Dynamics-365/) [SAP Business One](https://www.capterra.com/p/214667/SAP-Business-One/) Reasons for choosing work4all Benutzerfreundlichkeit und Funktionsumfang Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LA Levent A. Co-Founder Venture Capital & Private Equity ### "Sehr gute Software, die alles tut was man braucht - Und MEHR!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 1, 2023 Empfehle ich ohne Bedenken! Pros Ersetzt bestimmt 5 andere Tools die ich sonst nutzen würde und ist komplett integriert mit Buchhaltungssystemen. Einfach nur TOP! Cons Es sieht manchmal nicht so modern aus wie die anderen Tools. Aber ich habe schonmal eine Demo von dem neuen Produkt gesehen - das sieht echt super aus. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. LB Louis B. Geschäftsführer Consumer Goods ### "Wir nutzen Work4All jetzt seit 6 Jahren und sind esehr zufrieden!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 16, 2023 Pros Das Programm muss man (so wie jedes andere Programm) einmal verstehen und den immer gleichbleibenden Aufbau verinnerlichen. Wenn man dies einmal getan hat, dann ist man dadurch extrem strukturiert und aufgeräumt und kann das Programm in jedem Feld der Firma sinnvoll einsetzen. Cons Wir sind mit Work4All als Lösung sehr happy und können uns einen Wechsel nicht vorstellen, ich wüsste auch gar nicht wie der mit dem Wüst an Daten funktionieren kann. Also hoffen wir dass der Support in der Qualität bestehen bleibt! Reasons for choosing work4all Sehr gute Bewertungen, sehr gute Vorstellung der Software Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AF Alexander F. Finance Wholesale ### "Sehr gelungenes Gesamtpaket " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 Die Software bietet einen einfachen Einstieg zu fairen Konditionen. Angefangen beim Erstkontakt über Angebote, Aufträge, Forecast bis hin zur Rechnung, Reisekosten-Abrechnung, Formularwesen und Buchhaltung ist alles dabei. Ein rundum sorglos Paket mit schnellem und kompetenten Support. Pros Die neue Web-Oberfläche ist sehr schnell und intuitiv zu bedienen, lässt sich individuell anpassen ist sehr übersichtlich funktional Cons die alte Desktop Version war langsam und etwas altbacken Switched from [weclapp](https://www.capterra.com/p/163180/Weclapp/) Flexibleres, moderneres System mit besserem Support Alternatives considered [sevdesk](https://www.capterra.com/p/167048/sevdesk/) [lexoffice](https://www.capterra.com/p/182953/lexoffice/) Reasons for choosing work4all Bessere Erreichbarkeit und schnellerer Support Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Alexander K. Head of Communications Retail ### "Feines All-in-One Paket" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2023 Perfekt für mittelständische Unternehmen Pros Die Gesamtheit der Funktionen. Von der Kaltaquise des Kunden bis zur Rechnungsstellung ist alles vorhanden, was man CRM-technisch benötigt. Cons Die alte Desktopversion ist vom UI her etwas arg oldschool, soll aber wohl demnächst ersetzt werden Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. FH Flo H. Geschäftsführer Computer Software ### "Sehr gute All-in-One Lösung, die uns viel Stress mit diversen Softwaretools erspart" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 28, 2023 Pros Die integrierte Softwarelösung von w4a hat sich für uns als Glücksgriff erwiesen. Sie deckt alle notwendigen Schritte von Erstkontakt bis Buchhaltung in einer einzigen Lösung ab, was mir erlaubt, verschiedene andere Tools einzusparen. Im Moment müssen wir ja alle ein wenig auf die Kosten achten.Das Onboarding war reibungslos und unkompliziert. Es erforderte weniger Aufwand als erwartet, um alles einzurichten und unsere Mitarbeiter zu schulen. Das Team von w4a war hier immer sehr hilfreich.Was mir besonders gefällt, ist die transparente Preisgestaltung. Es ist angenehm zu wissen, dass es keine versteckten Kosten gibt und ich genau weiß, worauf ich mich finanziell einstelle.Insgesamt bin ich zufrieden mit der Software. Sie hat sich als zeitsparend und effizienzsteigernd erwiesen und unterstützt mich dabei, meine Arbeit einfacher zu erledigen. Ich kann sie guten Gewissens weiterempfehlen. Cons Die alte Desktop-Applikation ist etwas veraltet, aber wir arbeiten jetzt mit dem neu gelaunchte Cloud Produkt, das ist modern und schnell, wie man es von anderen Applikationen auch kennt. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/196015/work4all/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.