# Grafana Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Grafana the right Reporting solution for you? Explore 72 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196036/Grafana-Enterprise/reviews

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Grafana

4.6 (72)

[View alternatives](https://www.capterra.com/p/196036/Grafana-Enterprise/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Grafana

Ease of use

4.3

Customer Service

3.9

## Pros and Cons in Reviews

Krisztián T

Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years.

“Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters.“

July 31, 2025

CM

Christhian M

Data ScientistFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years.

“Grafana doesn't implement tracking for each process.“

October 19, 2024

IP

Ilya P

SREComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years.

“The dashboards are extremely informative and very graphically nice“

May 2, 2026

Krisztián T

Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years.

“It is very slow to load in any browser.“

July 31, 2025

Krisztián T

Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years.

“Alert configurations are powerful and highly customizable.“

July 31, 2025

Sanchita J

Technical Support engineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Little messed up as compare to other products which is available in market.“

October 2, 2024

Er Avinash P

Technical Support EngineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Highly preferred tool for monitoring, log collection and analyse of the events.“

September 10, 2024

AH

Amit H

Technical Support Engineer - devopsInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years.

“finds little trouble while configuration)“

December 30, 2024

## Showing most helpful reviews

Showing 1-25 of 72 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Jurgen V.  
Energy manager, teacher  
Education Management  
Used the software for: 2+ years

### "Review from college - Howest"

August 28, 2023

4.0

Grafana was the first visualization tool we used with our students. We are still using it because it makes it possible to explain the whole visualisation process of data. Starting from getting data in a database to make realtime visualizations and error reporting possible. Due to real time visualization of the data, we can make savings in the company. Next to that we can make calculations of optimization possibilities of the campus (heat and electricity) which are very usefull to save more energy.

Pros

The ease of making visualizations with different data sources (ex. influx DB). Easy to make visualizations of energy datasets. We are visualizing all the energy data of the campus on real time base with Grafana. This is very useful to have an overview of the realtime consumption of the different sites. With Grafana we also implement upper and lower limits. When consumption is to high, we try to lower down the consumption of the different processes, depending of the price.

Cons

It is hard to make reports with Grafana. For this reason, for making reports we are using other tools and visualisation software. Next to that sometimes updates are making that some visualisations are not possible anymore. But over the time I use Grafana, it keeps getting better.

Alternatives considered

[Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)

Reason for choosing Grafana

Easy in use and having nice visualisation options.

Review Source

TB

Tamer B.  
ProdOps Engineer  
Retail  
Used the software for: 2+ years

### "I like it and my company use it heavily "

May 12, 2025

5.0

I like my experience with Grafana labs, they could improve the learning process and add courses so we can learn the in and out of it

Pros

I like Prometheus and especially that it is open source. Also, I like the improvements they have recently made

Cons

They could improve the documentation of new synthetic monitoring to be informative and help us to implement them in a better way

Switched from

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)

Datadog was more expensive, which is why we moved out of it

Review Source

VR

Verified Reviewer  
SRE  
Computer & Network Security  
Used the software for: 2+ years

### "Great Monitor for your production"

May 2, 2026

5.0

Pros

The dashboards are extremely informative and very graphically nice Alerts are easy to create and configure with minimum false positives Ability to generate reports is extremely helpful

Cons

In order to create elaborate dashboards you need to dive into the documentation and research it, its not very intuitive

Review Source

AN

Abhi N.  
FreeLancer  
Computer Software  
Used the software for: 6-12 months

### "My Experience using Grafana"

March 29, 2022

3.0

Visualising got easy to manage cloud monitoring services as able to integrate different clouds on the same dashboard. It can be easily configured with most Databases as Relational, Time-Series. The alert system is the most effective one which we can make use of in Grafana to set the Alerts and all.

Pros

The most I like to have this software used as its free to use and also its an open source software. Grafana consists of various kinds of authenticating methods and security level setup. It has a an alert and monitoring tool which keeps on updating after a threshold value for which is set. It has chances of new developments and API interaction, Creation of new measurements and demonstrating concerning different devices

Cons

Everything has a limit, as its Limits charts to Time Series, It is not self manageable. The dashboard also has a very limited organisation. The UI isnt that much effective, as its having a very limited designs. It has set its boundaries to time series only, as its not comparitively well organised with respect of other tools in the market such as Power BI etc...

Review Source

Francisco T.  
Tecnico  
Computer & Network Security  
Used the software for: 2+ years

### "Why we have to use Grafana?"

February 5, 2024

5.0

It's "The daily tool" to review, server status, service status, backups status. It's the 'must have' tool for viewing the status of servers.

Pros

It's very easy to mix different data and create different graphs. Now it's possible to make graphs and mix with images, SVG images. All of this in a very intuitive way.

Cons

It's not possible to make granular permissions in the versions we use.

Reason for choosing Grafana

It's very simple to use and there are many examples on the website.

Switched from

[Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/)

Zabbix gets the data and we use Grafana for visualize.

Review Source

Praveen Kumar M.  
DevOps Engineer  
Information Services  
Used the software for: 2+ years

### "Grafana: Dashboard for everyone"

August 2, 2021

5.0

I am very happy with Grafana and it's dashboard and plotting variations of metricises.

Pros

In Grafana it's very easy to create the dashboard and plot the data at the same location from multiple resources. It supports many data sources like Prometheus and Influx database.

Cons

If we need to create custom dashboards, we need to learn JASON language.

Alternatives considered

[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Grafana

Grafana is easy to use and configure for any organisation. It's data plotting matrices are very attractive and eye catching.

Review Source

VR

Verified Reviewer  
QA and Observability Engineer  
Retail  
Used the software for: 1-2 years

### "insight and understanding into your application"

February 15, 2024

5.0

With Grafana you get insight and understanding into your application, easy setup dashboards.

Pros

\- dashboarding - insight into metrics, traces and logging - synthetics checks - K6 Load testing -Alerting

Cons

\- licence is also user based - Learning curve is for developers

Alternatives considered

[Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[New Relic](https://www.capterra.com/p/118128/New-Relic/)

Reason for choosing Grafana

the price, licencing and the opensource variant

Review Source

VR

Verified Reviewer  
Data Centre Engineering Operations  
Facilities Services  
Used the software for: 2+ years

### "Outstanding Real-Time Monitoring Tool for Facility Alarms"

July 31, 2025

4.0

Pros

Grafana is a great tool for real-time monitoring of critical building alarms. Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters. Alert configurations are powerful and highly customizable.

Cons

Initial setup requires technical knowledge, especially if you’re connecting it to multiple data streams or legacy BMS systems. Role-based access control could be more granular. It is very slow to load in any browser.

Review Source

DG

Dawson G.  
Network and Systems Administrator  
Hospital & Health Care  
Used the software for: 1-2 years

### "Versatile Visualization Tool - Premade Options Aren’t Always Top Notch"

June 5, 2025

5.0

Pros

I've very much enjoyed creating dashboards to aggregate data from multiple sources (MySQL, Zabbix, flat file, APIs, etc). Being able to have a central place to easily view data and the history of that data over time has been vitial for decision making as far as upgrading systems, etc.

Cons

Theres quite a lot of premade dashboards out there, not all are very good. Grafana is quite extensive and that can come with a learning curve

Review Source

AH

Amit H.  
Technical Support Engineer - devops  
Information Technology and Services  
Used the software for: 1-2 years

### "Best Product ever"

December 30, 2024

5.0

Awesome! since the application is very user-friendly anyone can learn and get hands on it quickly.

Pros

1\. Simple user interface. 2. Functionality. 3. Correctness. 4. Efficiency.

Cons

1\. Testability. (finds little trouble while configuration) 2. Security. (multi-factor authentication required.)

Review Source

AP

Amitabh P.  
Technical support engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Utilization analysing tool"

October 24, 2024

5.0

We are using this to monitor whole infrastructure utilization and it is absolutely helpful to work with.

Pros

1\. Impresive graphics and dashboard. 2. With timestamp searching logs and analyzing the scenario is super easy. 3. Rich visualisations from different data sources to understand health metrics.

Cons

Usage of Grafana is little tricky for new comes.

Review Source

ÁG

Álvaro G.  
DevOps Engineer  
Computer Software  
Used the software for: 1-2 years

### "One of the best analytics and visualization tools that every team should have"

September 12, 2022

5.0

We deployed Grafana so we could get insights on all of our environments as well as alerts when something goes wrong. So far it has been doing great and we are planning to develop dashboards for other teams in the company.

Pros

Although dashboard creation might be difficult at first, once you get to know Grafana, creating pretty and useful dashboards is quick and easy. Being open source is also a great characteristic Grafana is easy to integrate with all the other tools and services your team might have, such as Slack, SQL databases, Elasticsearch databases, etc... Also, the alert monitoring feature is very useful, powerful and easy to configure

Cons

Grafana is a very complete but complex tool. The initial configuration is complex and cumbersome. Dashboard creation has a steep learning curve (although very short) and the creation of more complex dashboards requires knowledge of JSON. Also, when Grafana can get slow, specially when you try to render a lot of data at the same time (for example, months of 1s granular data)

Reason for choosing Grafana

We needed to display data, with free software, from different sources other than Elasticsearch and Grafana allowed us to do this in an easier and user-friendly way

Review Source

SS

Sabarish S.  
Lead  
Information Services  
Used the software for: 2+ years

### "A great visualization Monitoring Tool"

February 27, 2023

4.0

Pros

Key features are its plugins, UI and monitoring aspects.Alerts and visualization makes this product unique and outstanding.Easily integrated with many software and can manage multiple servers.

Cons

The process can be made more user friendly and KEDB can be improved.

Alternatives considered

[Amazon CloudWatch](https://www.capterra.com/p/204333/Amazon-CloudWatch/)[Nagios Log Server](https://www.capterra.com/p/152749/Nagios-Log-Server/)

Review Source

VR

Verified Reviewer  
Devops Engineer  
Computer Software  
Used the software for: 1-2 years

### "Data visualization very good"

April 14, 2023

5.0

Pros

I like the data visualization part because it is very to understand all graphs.

Cons

I like all the features but Grafana's latest version, they have rolled out the graph (old) feature.

Review Source

GU

Gourav U.  
Software engineer  
Gambling & Casinos  
Used the software for: 6-12 months

### "Visualization at top notch"

April 24, 2023

5.0

Pros

The best part i love most is it support multiple datasource to provide visualization .It supports lot of data matrix and result is accurate.

Cons

There is nothing bad about it as it has all the features we need.

Review Source

Oluwa Locheyi H.  
Argent commercial  
Retail  
Used the software for: 1-2 years

### "Un avis sur Grafana"

October 23, 2023

4.0

Pros

Grafana est un logiciel qui me permet de visualiser des données. Il me permet de créer également des tableau de bord de graphique très bien conçu et organisé.

Cons

Grafana ne présente pas d'inconvénients à ce que je ne sache pour le moment.

Review Source

OD

Osman D.  
Sr. Software Engineer  
Computer Software  
Used the software for: 2+ years

### "Grafana\_02-07-2022"

July 2, 2022

5.0

I forked it and i use it on timeseries data reporting.

Pros

It is unrivaled to monitoring and reporting time series data.

Cons

it has no multi language support and it has need to improvement visual query builder.

Alternatives considered

[Elastic Security](https://www.capterra.com/p/233875/Kibana/)

Review Source

MP

Martin P.  
Web App Developer  
Computer Software  
Used the software for: 2+ years

### "The most advances data visualization tool"

February 21, 2023

5.0

Perfect tool for big data services which allow visualization in various graphs and tables.

Pros

Grafana is complete solution to collect data from services and visualize them in web application interface using various charts and tables. You are allowed to configure workers witch collect data from services like Apacha, Redis or etc. You can visualize metrics using special queries in Grafana language. Performance is furious also for big data projects.

Cons

It can be hard to understand queries to visualize data. Also you need some knowledge to deploy this product and configure collectors.

Review Source

HRG

Hyma Roshini G.  
Software Quality Analyst  
Computer Software  
Used the software for: 1-2 years

### "Grafana log monitoring"

March 2, 2023

5.0

Pros

Able to monitore the error logs and debugging

Cons

Takes time more sometimes to load the logs

Review Source

AC

Aldo C.  
IT  
Education Management  
Used the software for: 1-2 years

### "Review for Grafana"

May 28, 2022

4.0

Pros

i like the metrics and alerts did you can configure also you can show the graphic in like a real-time

Cons

in some cases configuring all metrics is very difficult because Grafana has a lot of options

Reason for choosing Grafana

graphite

Review Source

VR

Verified Reviewer  
DevOps Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Grafana Monitoring"

August 15, 2022

5.0

Pros

Its show attractive dashboards and lots of feature to maintain it

Cons

it alerting system should be improve more

Review Source

JT

Juraj T.  
Marketer  
Computer Software  
Used the software for: 6-12 months

### "A very nice tool for data visualisations"

May 21, 2021

4.0

It's a great tool that will help you to put your data into perspective in a nice and organized way.

Pros

I really like the UI and overall style of the tool. We were able to customize it so it shows all the important stats and our whole team understands them.

Cons

There are sometimes issues fetching the data and we need to refresh it a couple of times.

Review Source

YH

Yuko H.  
Senior Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "Great data visualization/monitoring tool"

February 15, 2022

4.0

Overall, Grafana is a great monitoring tool that visualizes metrics very well.

Pros

Grafana visualizes metrics very well. We use it to see our Swarm servers performance and we can tell which serves has more/less free memory, their CPU usage, their disk usage easily.

Cons

It doesn't support log analysis but it's ok for us.

Review Source

DB

Dasser B.  
Software Engineer  
Computer Software  
Used the software for: Less than 6 months

### "A useful to monitor the backend."

June 4, 2022

4.0

It's an ok experience for me as a Mobile Software Engineer.

Pros

I like monitoring via graphs and statistics concerning endpoints, like what are the most failing endpoints.

Cons

As a Mobile Software Engineer, it wasn't user friendly for me when it comes to using Grafana and trying to investigate issues via querying big data logs.

Review Source

Sanchita J.  
Technical Support engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Grafana - Great monitoring tool"

October 2, 2024

5.0

Experience was good , using this tool for complete and time to time monitoring of servers utilization and to see the graphs in different phases.

Pros

\- Easy to see insights of any deployed web server. - Setup is very easy with ease to monitor and high quality visualisation option.

Cons

Little messed up as compare to other products which is available in market.

Review Source

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