--- title: "Grafana Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Grafana the right Reporting solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/196036/Grafana-Enterprise/reviews/" page_type: "reviews" language: "en" --- Grafana 4.6 (73) [View alternatives](https://www.capterra.com/p/196036/Grafana-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated February 15th, 2026 # Reviews of Grafana Ease of use 4.2 Customer Service 3.9 ## Pros and Cons in Reviews Krisztián T Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters.“ July 31, 2025 CM Christhian M Data ScientistFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “Grafana doesn't implement tracking for each process.“ October 19, 2024 HV Hrithik V Software Engineer - Trading SystemsFinancial Services, 201 - 500 employeesUsed the software for: 6-12 months. “Grafana has become one of the tools I use most when troubleshooting production issues.“ June 26, 2026 Sanchita J Technical Support engineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Little messed up as compare to other products which is available in market.“ October 2, 2024 IP Ilya P SREComputer & Network Security, 501 - 1,000 employeesUsed the software for: More than 2 years. “The dashboards are extremely informative and very graphically nice“ May 2, 2026 Krisztián T Data Centre Engineering OperationsFacilities Services, 10,001+ employeesUsed the software for: More than 2 years. “It is very slow to load in any browser.“ July 31, 2025 Er Avinash P Technical Support EngineerInformation Technology and Services, 5,001 - 10,000 employeesUsed the software for: 1-2 years. “Highly preferred tool for monitoring, log collection and analyse of the events.“ September 10, 2024 AH Amit H Technical Support Engineer - devopsInformation Technology and Services, 501 - 1,000 employeesUsed the software for: 1-2 years. “finds little trouble while configuration)“ December 30, 2024 ## Showing most helpful reviews Showing 1-25 of 73 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Jurgen V. Energy manager, teacher Education Management Used the software for: 2+ years ### "Review from college - Howest" August 28, 2023 4.0 Grafana was the first visualization tool we used with our students. We are still using it because it makes it possible to explain the whole visualisation process of data. Starting from getting data in a database to make realtime visualizations and error reporting possible. Due to real time visualization of the data, we can make savings in the company. Next to that we can make calculations of optimization possibilities of the campus (heat and electricity) which are very usefull to save more energy. Pros The ease of making visualizations with different data sources (ex. influx DB). Easy to make visualizations of energy datasets. We are visualizing all the energy data of the campus on real time base with Grafana. This is very useful to have an overview of the realtime consumption of the different sites. With Grafana we also implement upper and lower limits. When consumption is to high, we try to lower down the consumption of the different processes, depending of the price. Cons It is hard to make reports with Grafana. For this reason, for making reports we are using other tools and visualisation software. Next to that sometimes updates are making that some visualisations are not possible anymore. But over the time I use Grafana, it keeps getting better. Alternatives considered [Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/) Reason for choosing Grafana Easy in use and having nice visualisation options. Review Source TB Tamer B. ProdOps Engineer Retail Used the software for: 2+ years ### "I like it and my company use it heavily " May 12, 2025 5.0 I like my experience with Grafana labs, they could improve the learning process and add courses so we can learn the in and out of it Pros I like Prometheus and especially that it is open source. Also, I like the improvements they have recently made Cons They could improve the documentation of new synthetic monitoring to be informative and help us to implement them in a better way Switched from [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/) Datadog was more expensive, which is why we moved out of it Review Source HV Hrithik V. Software Engineer - Trading Systems Financial Services Used the software for: 6-12 months ### "Excellent dashboards for monitoring and troubleshooting production systems" June 26, 2026 5.0 Grafana has been a reliable part of my day-to-day workflow. I use it regularly to monitor services, investigate production issues, review logs, and verify system health after deployments or configuration changes. The dashboards are also responsive and make it much easier to spot problems than reading raw logs alone. Pros Grafana has become one of the tools I use most when troubleshooting production issues. The dashboards make it easy to monitor services, check latency, inspect logs, and quickly understand what's happening across different components. I like that everything is in one place, so I can move from a high-level dashboard to specific logs without switching between multiple tools. Cons There are a lot of dashboards and options, so it can take some time to learn where everything lives. Some dashboards are also very specific to a team's setup, so new users may need a little guidance before they become productive. Review Source AN Abhi N. FreeLancer Computer Software Used the software for: 6-12 months ### "My Experience using Grafana" March 29, 2022 3.0 Visualising got easy to manage cloud monitoring services as able to integrate different clouds on the same dashboard. It can be easily configured with most Databases as Relational, Time-Series. The alert system is the most effective one which we can make use of in Grafana to set the Alerts and all. Pros The most I like to have this software used as its free to use and also its an open source software. Grafana consists of various kinds of authenticating methods and security level setup. It has a an alert and monitoring tool which keeps on updating after a threshold value for which is set. It has chances of new developments and API interaction, Creation of new measurements and demonstrating concerning different devices Cons Everything has a limit, as its Limits charts to Time Series, It is not self manageable. The dashboard also has a very limited organisation. The UI isnt that much effective, as its having a very limited designs. It has set its boundaries to time series only, as its not comparitively well organised with respect of other tools in the market such as Power BI etc... Review Source VR Verified Reviewer SRE Computer & Network Security Used the software for: 2+ years ### "Great Monitor for your production" May 2, 2026 5.0 Pros The dashboards are extremely informative and very graphically nice Alerts are easy to create and configure with minimum false positives Ability to generate reports is extremely helpful Cons In order to create elaborate dashboards you need to dive into the documentation and research it, its not very intuitive Review Source Francisco T. Tecnico Computer & Network Security Used the software for: 2+ years ### "Why we have to use Grafana?" February 5, 2024 5.0 It's "The daily tool" to review, server status, service status, backups status. It's the 'must have' tool for viewing the status of servers. Pros It's very easy to mix different data and create different graphs. Now it's possible to make graphs and mix with images, SVG images. All of this in a very intuitive way. Cons It's not possible to make granular permissions in the versions we use. Reason for choosing Grafana It's very simple to use and there are many examples on the website. Switched from [Zabbix](https://www.capterra.com/p/135902/Zabbix-Monitoring-Solution/) Zabbix gets the data and we use Grafana for visualize. Review Source Praveen Kumar M. DevOps Engineer Information Services Used the software for: 2+ years ### "Grafana: Dashboard for everyone" August 2, 2021 5.0 I am very happy with Grafana and it's dashboard and plotting variations of metricises. Pros In Grafana it's very easy to create the dashboard and plot the data at the same location from multiple resources. It supports many data sources like Prometheus and Influx database. Cons If we need to create custom dashboards, we need to learn JASON language. Alternatives considered [Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Grafana Grafana is easy to use and configure for any organisation. It's data plotting matrices are very attractive and eye catching. Review Source VR Verified Reviewer QA and Observability Engineer Retail Used the software for: 1-2 years ### "insight and understanding into your application" February 15, 2024 5.0 With Grafana you get insight and understanding into your application, easy setup dashboards. Pros \- dashboarding - insight into metrics, traces and logging - synthetics checks - K6 Load testing -Alerting Cons \- licence is also user based - Learning curve is for developers Alternatives considered [Datadog](https://www.capterra.com/p/135453/Datadog-Cloud-Monitoring/)[Dynatrace](https://www.capterra.com/p/81932/Dynatrace/)[Splunk Enterprise](https://www.capterra.com/p/94317/Splunk/)[New Relic](https://www.capterra.com/p/118128/New-Relic/) Reason for choosing Grafana the price, licencing and the opensource variant Review Source VR Verified Reviewer Data Centre Engineering Operations Facilities Services Used the software for: 2+ years ### "Outstanding Real-Time Monitoring Tool for Facility Alarms" July 31, 2025 4.0 Pros Grafana is a great tool for real-time monitoring of critical building alarms. Its intuitive dashboards make it easy to visualise temperature trends, humidity, fire alarm statuses, and electrical anomalies across multiple clusters. Alert configurations are powerful and highly customizable. Cons Initial setup requires technical knowledge, especially if you’re connecting it to multiple data streams or legacy BMS systems. Role-based access control could be more granular. It is very slow to load in any browser. Review Source DG Dawson G. Network and Systems Administrator Hospital & Health Care Used the software for: 1-2 years ### "Versatile Visualization Tool - Premade Options Aren’t Always Top Notch" June 5, 2025 5.0 Pros I've very much enjoyed creating dashboards to aggregate data from multiple sources (MySQL, Zabbix, flat file, APIs, etc). Being able to have a central place to easily view data and the history of that data over time has been vitial for decision making as far as upgrading systems, etc. Cons Theres quite a lot of premade dashboards out there, not all are very good. Grafana is quite extensive and that can come with a learning curve Review Source AH Amit H. Technical Support Engineer - devops Information Technology and Services Used the software for: 1-2 years ### "Best Product ever" December 30, 2024 5.0 Awesome! since the application is very user-friendly anyone can learn and get hands on it quickly. Pros 1\. Simple user interface. 2. Functionality. 3. Correctness. 4. Efficiency. Cons 1\. Testability. (finds little trouble while configuration) 2. Security. (multi-factor authentication required.) Review Source SA Sara A. Engineer Information Technology and Services Used the software for: 2+ years ### "Create useful dashboards with Grafana" May 2, 2024 5.0 Grafana helps me a lot to keep en eye on what's happening on my systems. Above all I use the Stat Visualization with 3 levels of threshold Pros I use Grafana to have better visualization on what's happening about metrics collected by Zabbix server and Graylog Server (just add the data source). With Grafana I can create several dashboards that contain different kind of panels: bars, gauges, numbers -called stat- (changing colour if a threshold is reached), graphs, logs... Just add the metric you want to be displayed. With these informations displayed on a large monitor anyone can be alerted when a value is out of range in an easy and effective way. There are additional plugins available to better customize your panel. Grafana runs on linux, the installation is easy and quick. You can easily find documentation on internet. Cons some plugins are in beta or don't work as expected Review Source VR Verified Reviewer Developer Computer Software Used the software for: 1-2 years ### "Grafana en mi trabajo" June 13, 2024 5.0 Muy buena, recomiendo 100% para el uso diario y el creado de dashboard para monitoreo Pros la capacidad de armar dashboards compuestos Cons Puede ser que la performance a la hora de usarlo Review Source VR Verified Reviewer Software engineer Computer Software Used the software for: 1-2 years ### "Grafana Review" December 13, 2022 5.0 Pros Grafana is a great tool offering connections to several types of data source (sql, postgresql, ...), allowing the user to query and plot the data. In addition, it provides the users with a dashboard where they can find all the visualizations they created such as graphs, tables and many more. Cons Despites its interesting features, Grafana is a bit complex to deploy and to utilize; it necessitates a bunch of expertise and information in a variety of fields. A complex dashboard, for example, requires competence in JSON. Review Source VR Verified Reviewer Middleware Manager Computer Software Used the software for: 2+ years ### "Grafana an easily accessible dashboard tool" April 8, 2023 5.0 I have used Grafana for the last few years to generate operational and control dashboards. Pros It has many plugins and datasources that help to obtain information from different sources and to present it in many alternatives with the plugins. Cons There are many plugins or datasources that must be paid for in the enterprise version. Review Source RS Robin S. Administrator Building Materials Used the software for: 1-2 years ### "Works as expected" July 18, 2023 4.0 Pros The Amount of available Dashboards made from the Community or the Developer makes using grafana very easy. But also if you need to build your own Dashboard you can do it quite easy. Highlight is the Fusion of Data from several sources. Cons Innitial Installation can be a bit tricky, if not used in premade Docker Enviroment. Review Source DD Diego D. Lead Incident Manager Information Technology and Services Used the software for: 2+ years ### "Perfect software to visualice the behaviour of your infrastructure!!!" January 13, 2022 5.0 its a great support for my daily work. Easy to use. It's a keeper! Pros Its easy to use. There is multiple types of graphs to show whatever you need. It has an easy interface with Data Base, log browsers, etc. Cons I was not able to configure a null value when there is no metric for a specific point of time, just between another ones. So the graph shows a continuos line, but there should be an empty space in the middle Review Source VR Verified Reviewer Merchandising Executive Marketing and Advertising Used the software for: 6-12 months ### "The Great Visualization Tool" January 14, 2023 4.0 Pros I liked that Grafana is an open source platform that provides a rich set of features for visualizing and analyzing time-series data. It is highly customizable, allowing users to create custom dashboards and alerts. Cons Although I don't have any complaints about Grafana, I suggest offering more plugin integration options for the free plans Review Source MV Mayur V. Software Engineer Information Technology and Services Used the software for: 6-12 months ### "Good tool for monitoring purpose" February 27, 2023 4.0 Overall, The Grafana is very simple and easily configuration tool. We can monitoring & visualize data with this tool also integrate with third party tool. Pros \- Easy to setup & configuration- User management is very good- Customize our own dashboard & graph- Send Alert notification when threshold value is up.- Easily understand & readable logs Cons \- Some feature is not working on free open source version- Limited data type visualizations such as count, numbers and time duration- Limited option & designs for create graph & dashboard Review Source SO Sunkanmi O. System Support Engineer Information Technology and Services Used the software for: 6-12 months ### "Grafana-Review" September 9, 2022 5.0 Grafana gave us more capabilities and more visualization into our security posture. Pros The visualization was very good for me personally while using the software, especially the visualization suggestions when you don’t know how to represent your data either in Tables, graphs, or Time series. The product is easy to use and straightforward. We integrated the software with Azure Sentinel(log analytics) to give us more visibility into our security events and data. Cons I would like an improvement in the transformation options, particularly under the regex tab, currently, it doesn’t give a full sophisticated option for renaming a value. I would want more features added under the transformation tab. The query tab should be improved to make it easy to use. Review Source DG Donovan G. Director of QA Gambling & Casinos Used the software for: 6-12 months ### "Great open source tool that gives good customisability" March 23, 2022 4.0 Overall it is good. It has a steepish learning curve but gives out good value. Pros Good graphical representations, ability to add in alerting on thresholds and autocompleting to make setup of graphs easier. Cons It is not so easy to set this tool up. You do need someone with a lot of deep knowledge to really get this working. Review Source AO Ayomikun O. Lead Support Analysis Information Technology and Services Used the software for: 2+ years ### "Grafana review" January 30, 2024 5.0 Pros Grafana makes it easy building dashboards for pods in a microservice architecture. Cons The learning curve and configuration complexity might be challenging for beginners. Review Source dH david H. graphic designer Design Used the software for: 1-2 years ### "very useful tool to create dashboards" February 12, 2022 5.0 But in general it seems to me a very very useful tool to create and share data and dashboard with colleagues and even clients. Pros What I like the most is the ease of creating dashboards that are very useful for senior managers Cons Perhaps what I like least is the export of the data and the little ease of modifying the own database Review Source AM Aimeric M. Digitalisation Automotive Used the software for: 1-2 years ### "Bilan 1 an d'utilisation" January 3, 2023 4.0 Augmentation en compétences dans le dashboarding. Pros Qualité de l'affichage, choix d'indicateurs très variés Cons Prise en main difficile pour les équipes de terrain Reason for choosing Grafana Coût faible Review Source AG Adam G. Mgr Internet Used the software for: Less than 6 months ### "Great Insights" June 28, 2021 4.0 Pros Grafana was able to show insights that we weren't able to see before. Cons I would like to see Real-Time ticket refreshes, I manually need to refresh Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.