--- title: "5thPort Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about 5thPort Software - reviews, pricing plans, popular comparisons to other Patient Engagement products and more." source_url: "https://www.capterra.com/p/196037/5thPort/" page_type: "product" language: "en" --- # 5thPort Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) 5thPort ## What is 5thPort? 5thPort is a digital patient education, engagement and eConsent platform. It can be used across individual practices, hospitals, health systems, and in clinical research. The platform utilizes high quality, prescriptive multimedia and teach-back to educate patients and their caregivers on their diagnosis, care plans, risks and benefits of recommended procedures. Once the patient is well-informed, our digital eConsent process helps to facilitate a meaningful conversation with your healthcare provider. The analytics collected by our platform are a significant source of understanding of each patient's level of engagement and their understanding of their disease, treatment options and associated risk/benefits, allowing providers to focus on patients who had difficulty with comprehension. 5thPort is multilingual capable, so engagement can be done in the patient’s language of choice, reducing socio-economic and cultural barriers. ## What is 5thPort used for? [Patient Engagement](https://www.capterra.com/patient-engagement-software/) Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for 5thPort?[Manage this product listing](https://www.g2.com/products/5thport/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### 5thPort 5.0 (3) VS. [### ModMed](https://www.capterra.com/p/124590/EMA/) [4.5 (566)](https://www.capterra.com/p/124590/EMA/reviews/) Starting Price $0.01 Flat Rate Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (3) Ease Of Use 4.6 (566) Value For Money 5.0 (2) Value For Money 4.3 (447) Customer Service 5.0 (2) Customer Service 4.3 (555) ## 5thPort alternatives [Carepatron](https://www.capterra.com/p/195467/Care-Patron/) [4.4 (859)](https://www.capterra.com/p/195467/Care-Patron/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/195467/Care-Patron/) Highest Rated [DocVilla](https://www.capterra.com/p/203619/DocVilla/) [5.0 (74)](https://www.capterra.com/p/203619/DocVilla/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203619/DocVilla/) [Review Wave](https://www.capterra.com/p/157424/Review-Wave/) [4.7 (70)](https://www.capterra.com/p/157424/Review-Wave/reviews/) Starting price $299.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/157424/Review-Wave/) [CheckinAsyst](https://www.capterra.com/p/232243/CheckinAsyst/) [4.4 (47)](https://www.capterra.com/p/232243/CheckinAsyst/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/232243/CheckinAsyst/) ## FAQs about 5thPort Overview ### What company size and specific industries is 5thPort built for? 5thPort is designed for healthcare and clinical research organizations, including individual practices, clinics, specialty departments such as surgery and radiation oncology, hospitals, health systems, clinical research organizations, sponsors, and clinical research sites. Features and Usability ### What are the key features of 5thPort? 5thPort offers care plan management, messaging, patient engagement, patient education, and onboarding tools for coordinating patient workflows. It also includes mobile access for use on handheld devices and HIPAA compliance to support protected health information handling across patient communication and care management activities. Getting Started and Support ### What training and onboarding options does 5thPort offer? 5thPort provides in-person training, live online sessions, and documentation to help teams get started. In-person training supports guided instruction on site, live online sessions allow remote walkthroughs, and documentation offers written reference material for self-paced review of features and setup steps. Getting Started and Support ### What customer support options does 5thPort offer? 5thPort provides Email/Help Desk support for customer questions and issue resolution. Support experience details are not available from reviewer feedback, so the available channel is best described simply as email-based help for users needing assistance with setup, troubleshooting, or account-related concerns. ## Features AI summary Based on 1,263 Patient Engagement reviews Not all Patient Engagement platforms cover every must-have feature. Here is what Capterra reviewers flag as essential when choosing a solution: - **HIPAA Compliant** (**70%** of reviewers rated this feature as critical) - **Charting** (**69%**) - **Appointment Management** (**52%**) 5thPort includes **HIPAA Compliant**, but it does not include **Charting** or **Appointment Management**. Its support for **HIPAA Compliant** is especially important for organizations handling sensitive patient data, helping businesses protect privacy, meet regulatory requirements, and maintain trust in patient communications. Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs HIPAA Compliant Compliant with HIPAA, which sets standards for sensitive patient data protection Messaging Communicate using messages within the system Mobile Access Access software remotely via mobile devices Onboarding Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Patient Education Educational and medical resources that are delivered to patients online 5thPort 7 features ### All Features - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Patient Education: Educational and medical resources that are delivered to patients online - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. --- Get Advice We can help you find the software with the features you need. Features 5.0 (3) 5.0 Based on 3 reviews ## Pricing Value for money 5.0 (2) Basic $0.01 Flat Rate, Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent KH Kelly H. Surgical Assistant Medical Practice ### "Great Education Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 5, 2019 5thPort's patient education process has been given high satisfaction ratings and we often hear how much patients appreciate the detailed information presented in the videos and the simplicity of the software. Pros The teach back feature is a great tool for patients. Cons The biggest challenge that we have faced is using his software on tablets. The older generation tends to get frustrated with the device itself. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HW Heather W. Office Manager Military ### "5th Port has been efficient and easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2019 Since implementing the 5thPort into our practice work flow, the shorter timed videos gives nursing staff and doctors more time to dedicate to clinical care. Pros The software has been easy to use, saves time and paper. Cons The elderly patients have a hard time with the upgrade. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Ronald B. Surgeon Hospital & Health Care ### "5th Port software / technology has revolutionized my surgical practice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2019 I'm absolutely pleased with the 5th Port platform. As a busy surgeon who generally sees 40+ patients a day, 5th Port helps me deliver a standardized consultation in an efficient process that is highly documented. For the first time I feel confident that every patient is fully informed about their treatment plan and associated risks and benefits before I begin the procedure. Pros The software allows me to deliver standardized, high level consultation content that is time and date stamped for documentation. First technology I have found that documents the content the patient views. On the backside of the consultation 5th Port provides procedure specific teach -back to document comprehension. Lastly, the platform dynamically generates a digital informed consent based on diagnosis and procedure. The first and only software to dynamically generate these paperless forms. My staff can generate 40 digital consent forms in just 35 minutes. Cons I can't think of a drawback to this technology. Reasons for choosing 5thPort I needed to find a paperless solution to my informed consent protocols and no oat time and other software is available that time and date stamps every patient encounter. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.