# Jahia Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Jahia the right Digital Asset Management solution for you? Explore 59 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/196073/Jahia/reviews --- Jahia 4.6 (59) [View alternatives](https://www.capterra.com/p/196073/Jahia/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Jahia Ease of use 4.4 Customer Service 4.7 ## Pros and Cons in Reviews SM Sajid M Sr Director of IntegrationsComputer Software, 501 - 1,000 employeesUsed the software for: More than 2 years. “Using the integration product, we built a workflow to Salesforce using Jahia Connect and Jahia forms to push data to Salesforce in a matter of hours. “ May 25, 2023 PM Pauline M IngénieureComputer Software, 10,001+ employeesUsed the software for: 1-2 years. “However, at the end its counterbalanced with wide fonctionnalities and robustness.- Platform can be capricious : errors and difficulties can appear out of nowhere - Not enough documentations and code examples for developpers“ June 12, 2023 MA Mohammed A System developerComputer Software, 1,001 - 5,000 employeesUsed the software for: Less than 6 months. “Anyone can build a site without needing to be an engineer or coder and Jahia offers graphical interfaces granted by the administrators of the platform which will allow to insert, organize, manage, publish and categorize the content in order to make it more easily accessible.“ May 16, 2023 TE Timothee E CTOComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Given that it's an enterprise platform, improper documentation or training can lead to subpar deployment, consequently causing system degradation“ June 26, 2023 NG Niket G ArchitectInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “This level of support has been invaluable in resolving any issues or challenges that arise. While Jahia is an excellent product, one area where we feel it could improve is in the inclusion of more out-of-the-box components. While the platform offers a solid foundation, having a wider range of pre-built components would further enhance our ability to create engaging and feature-rich websites.“ May 23, 2023 TN Trinh N webmasterComputer Software, 51 - 200 employeesUsed the software for: 1-2 years. “Display and publishing problems sometimes get in the way of my work and I need to contact the support team.“ July 5, 2023 NG Niket G ArchitectInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years. “It provides all the essential features and functionalities that a modern DX platform should have, empowering us to deliver exceptional digital experiences to our users.“ May 23, 2023 MO Margarita O Visual DesignerComputer Software, 201 - 500 employeesUsed the software for: More than 2 years. “Some times in big pages load times are not the best“ August 7, 2023 ## Showing most helpful reviews Showing 1-25 of 59 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Business Analyst Internet Used the software for: 2+ years ### "Good CMS with wide feature list" March 23, 2021 4.0 Pros What I like the most is Jahia simplicity: it's very easy to deploy and customize. The second important for me advantage is that this solution works great not only for content management but for customers' data too. Cons I'd like to see more online tutorials and documentation. Review Source Response from Jahia Solutions Group March 30, 2021 Thank you for the review! We've heard our customers loud and clear about more documentation and tutorials and have added new documentation and tutorials recently. We hope you check them out and we'd love to hear your feedback. On the homepage, we've added a link to the "Developer Hub" in the top navigation bar, as well as "Documentation" and "Developer Guides" under Resources in the navigation. Thanks again for your review and for being a Jahia customer. NG Niket G. Architect Information Technology and Services Used the software for: 1-2 years ### "Empowering Exceptional Digital Experiences with User-Friendly Functionality and Strong Support" May 23, 2023 5.0 Overall, our experience with Jahia has been highly positive. The platform offers a powerful and robust digital experience solution that has greatly enhanced our organization's capabilities. We have found Jahia to be easy to use, allowing us to efficiently manage our content, create and update pages, and customize the user experience.The user interface of Jahia is intuitive and user-friendly, enabling us to perform necessary tasks and authoring with ease. It provides all the essential features and functionalities that a modern DX platform should have, empowering us to deliver exceptional digital experiences to our users.One aspect that stands out about Jahia is its technical support. The support team at Jahia has consistently demonstrated great knowledge and expertise. They have been responsive to our inquiries and have gone above and beyond to provide assistance beyond our initial support tickets. This level of support has been invaluable in resolving any issues or challenges that arise.While Jahia is an excellent product, one area where we feel it could improve is in the inclusion of more out-of-the-box components. While the platform offers a solid foundation, having a wider range of pre-built components would further enhance our ability to create engaging and feature-rich websites. Pros What we like most about Jahia is its user-friendly interface and ease of use. The platform is designed in a way that allows users with varying levels of expertise to quickly navigate and utilize its features effectively. The simplicity and accessibility of the platform have significantly contributed to our productivity and efficiency. We appreciate how easy it is to perform necessary tasks and authoring activities without requiring extensive technical knowledge. Additionally, the robustness and stability of Jahia are commendable. The platform consistently delivers reliable performance, ensuring smooth operations and minimizing disruptions.In terms of cost-effectiveness, Jahia has proven to be a favorable choice compared to alternative solutions. It provides a comprehensive set of features at a reasonable cost, making it an attractive option for organizations seeking a robust DX platform within their budget. Cons Documentation and Resources: Although Jahia provides documentation and resources for users, the availability and comprehensiveness of these materials can be enhanced.Out-of-the-Box Components: While Jahia offers a solid foundation, we would appreciate the inclusion of more out-of-the-box components. Alternatives considered [Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/) Review Source PM Pauline M. Ingénieure Computer Software Used the software for: 1-2 years ### "JAHIA 8 : Powerfull tool and contributor friendly" June 12, 2023 4.0 Pros \- Easy to use interface for Admins and Contributors- Content oriented and easely multi-langagues - Good built-in modules and fonctionnalities- Good publications workflows- Very good support : efficient and reactive- Easy to customize components (After learning course) Cons \- Tools module isn't very friendly and would need a UX/UI change- Template management interface would also need a UX/UI change- Plateform and fonctionnalities need a lot of learning at firsthand. However, at the end its counterbalanced with wide fonctionnalities and robustness.- Platform can be capricious : errors and difficulties can appear out of nowhere - Not enough documentations and code examples for developpers Review Source PM Praveen M. Software Test Lead Information Technology and Services Used the software for: 2+ years ### "Lightweight but powerful tool with rich features of Content management system." May 19, 2023 5.0 The platform offers a user-friendly interface that enables me to efficiently conduct search engine optimization (SEO) tasks. Its intuitive design and accessible features allow for swift execution of various SEO activities. With this platform, I can easily optimize web content, conduct keyword research, analyze website performance, and implement SEO best practices. This streamlined process saves time and effort, ensuring that I can effectively enhance my website's visibility and search engine rankings. Pros Content management system (CMS) that enables organizations to create, manage, and publish content efficiently. It provides features like content authoring, versioning, workflow management, and multi-channel publishing, empowering teams to collaborate effectively and deliver consistent content across various touchpoints. Cons Complexity for non-technical users: Some users with limited technical expertise have found certain aspects of Jahia's interface and configuration to be complex. Simplifying certain functionalities or providing more user-friendly options could benefit non-technical users.Learning curve: Users have noted that there can be a learning curve associated with mastering Jahia's features and capabilities. Improved documentation and additional resources for onboarding and training could help users get up to speed more quickly. Review Source KM Kunal M. Project Manager Information Technology and Services Used the software for: 2+ years ### "Great tool for content management" May 22, 2023 5.0 Pros The user interface of this content management system (CMS) is highly appreciated for its exceptional design and user-friendly nature. The platform's ease of usage allows users to effortlessly assemble websites without requiring extensive expertise in the tool. It simplifies the website creation process, enabling individuals without specialized knowledge to build and manage their online presence effectively. Cons Enhancing the documentation by providing in-depth explanations, step-by-step tutorials, and real-world examples would greatly benefit users in effectively utilizing the platform.Additionally, providing a diverse range of use cases and scenarios would empower users to adapt the platform to their specific requirements Alternatives considered [Adobe Experience Manager](https://www.capterra.com/p/142300/Adobe-Experience-Manager/) Reason for choosing Jahia Ease of use, Open source, cost effective Review Source TN Trinh N. webmaster Computer Software Used the software for: 1-2 years ### "An optimal solution for your website" July 5, 2023 5.0 In short, I am very satisfied with Jahia, I realize that they are still trying to develop and improve, to make Jahia more and more optimized, more features. I look forward to this.Despite the fact that I still encounter issues while working, I appreciate the support from the support team, which ensures that I am always at ease regardless of the situation by quickly resolving issues. Pros I've been using the jahia platform for nearly two years, and I appreciate the advantages it provides. I like the words "excellence," "friendliness," and "ease of use" for Jahia. Despite the fact that I had never worked in this field before, it made my job easier.Our clients always are pleased with Jahia products.In addition, the support team greatly assists me whenever a problem arises. They were proactive and quickly recognized the issue I mentioned. Cons I noticed that Jahia still lacks some documents that I can refer to whenever needed.Display and publishing problems sometimes get in the way of my work and I need to contact the support team. Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/)[Drupal](https://www.capterra.com/p/119594/Drupal/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Review Source PP Paola P. Design lead Information Technology and Services Used the software for: 2+ years ### "Powerful CMS" August 18, 2023 5.0 Thanks to Jahia I ensure that I can focus on my design role and I don't have to spend time doing content updates as the content people can edit everything really easy Pros Jahia lets you create components that can be used throughout the site, which helps to create pages without needing code experts and also ensures that the brand is consistent through all the pages Cons Somedays you have to deal with low-performance, but is not a daily problem. I would say is a minimum dislike, for a robust platform. Review Source SP Snehal P. UX developer Financial Services Used the software for: 2+ years ### "Jahia CMS - Easy and Adaptable" July 20, 2023 5.0 Pros I love the user-friendly interface, making content management and customization effortless. It has a robust multi-site management features. Cons I would prefer a more advance SEO tools with automated metadata management.Also, would like to have better form builder functionalities to create more complex forms. Review Source AA Aurelie A. Developper Insurance Used the software for: 2+ years ### "A robust and reliable CMS and excellent relationships with the company" May 31, 2023 5.0 Pros Jahia enables non-IT users to manage their site content autonomously and quickly. Jahia lets you quickly develop components and templates to meet business needs.It's a robust and reliable production platform. Cons A few bugs and translation problems in the contribution interface are to be deplored. It's a shame not to be able to manage multiple versions of pages and content in general. Review Source LL Lan L. Webmaster Computer Software Used the software for: 2+ years ### "An good CMS system for your business" June 1, 2023 5.0 Webmasters are happy with how easily they can contribute and customize their content without asking for the developers' help. Pros The jContent helps manage media efficiency, and the built-in image editor is excellent. Cons Sometimes, it is hard to write a script to migrate the content from our old platform, there are some risks that we can not overcome and the only option is to migrate them manually. Review Source ET Eric T. Responsable Digital Insurance Used the software for: 2+ years ### "Prise en main rapide et facile pour différents publics" October 14, 2024 5.0 Facilité et maîtrise rapide des principales fonctionnalités Pros Facilité de prise en main, simplicité, UX et rapidité de la montée en compétences et qualité du support. Cons Pas assez de fonctionnalités SEO avancées Switched from [Jalios](https://www.capterra.com/p/203502/JPlatform/) Maintenance trop spécifique et patch ad'hoc nécessaire Review Source FC Frédérique C. Architect Web Online Media Used the software for: 2+ years ### "Jahia : Une Plateforme d'Expérience Digitale Robuste et Efficace" May 17, 2023 5.0 Dans l'ensemble, mon expérience avec Jahia a été positive. Malgré quelques difficultés initiales liées à l'installation et à l'apprentissage du système, l'efficacité de Jahia dans la gestion et la distribution de contenus variés est indéniable. Sa capacité à s'adapter aux besoins en constante évolution de notre organisation a fait de Jahia un élément précieux de notre stratégie de gestion de contenu. Pros J'ai particulièrement apprécié l'interface utilisateur intuitive de Jahia, ainsi que sa capacité à gérer une variété de contenus. Son évolutivité est également un atout majeur, une fois le produit maitrisé. Cons L'installation initiale peut être complexe, nécessitant une certaine expertise technique. De plus, la courbe d'apprentissage pour les utilisateurs non techniques est assez raide. Review Source FM Franck M. responsable études et développement Government Administration Used the software for: 2+ years ### "solution digitale complète avec un haut niveau de services (support, conseil)" May 10, 2023 5.0 Nous utilisons jahia comme CMS et portail afin de personnaliser le contenu pour les différents profils de nos utilisateurs. Nous l'avons utilisé pour 4 sites, deux purement éditoriaux, un pour la marque employeur avec une intégration des offres d'emplois gérées dans une autre solution, et notre portail du vise une présentation et personnalisation de notre offre de service. Pros gestion de contenu et personnalisation de contenus, facilité d'intégration de contenus externes, robustesse et performance de l'architecture (scalable) Cons apprentissage pour les développeurs assez complexe Reason for choosing Jahia l'architecture technique correspondait mieux à nos attentes, la couverture fonctionnelle était complète et les futurs contributeurs ont appréciés l'interface de la solution Review Source JC Jennifer C. Chief Revenue Office Information Technology and Services Used the software for: 1-2 years ### "Great DXP for B2C and B2B companies " June 28, 2023 5.0 Working with the Jahia team has been great. They were support and very knowledgable throughout the sales and implementation cycles. Implementation was smooth, and the platform worked just like the demos they showed us. I highly recommend Jahia! Pros Easy to use the personalization features to create a custom experience for users. Cons Jahia could provide additional sections for users to round out the documentation. Reason for choosing Jahia Best overall fit and price. Amazing service and support! Review Source MD Maxime D. Chargé de marketing digital Insurance Used the software for: 1-2 years ### "Jahia DX : Une Puissance à Maîtriser pour des Expériences Numériques Supérieures !" June 29, 2023 4.0 Mon expérience globale avec Jahia DX a été très positive, malgré une courbe d'apprentissage initiale. Ses fonctionnalités puissantes ont grandement amélioré notre gestion de contenu et notre expérience utilisateur. Pros J'ai apprécié la gestion de contenu robuste, l'intégration fluide d'outils divers et la personnalisation avancée de l'expérience utilisateur avec Jahia DX. Cons La complexité initiale de l'interface, la variabilité du support technique et le coût potentiellement élevé sont les aspects que j'ai le moins appréciés de Jahia DX. Review Source TE Timothee E. CTO Computer Software Used the software for: 1-2 years ### "Our preferred DXP so far" June 26, 2023 4.0 Pros Jahia DXP's robustness and flexibility were quite impressive. I appreciated its integration with my favorite IDE, which streamlined my development process. Its auto-sync functionality enabled me to witness changes in real-time. A noteworthy feature is the Store, facilitating the sharing of custom components across different sites. These components can be enabled for each site, ensuring their use remains specific to those sites.An additional strength of the platform was its ability to incorporate the organization's user database as an authentication provider Cons The platform could certainly benefit from better documentation, more specifically, ones that are contextually relevant. Given that it's an enterprise platform, improper documentation or training can lead to subpar deployment, consequently causing system degradation Review Source QTL Quoc Thai L. Customer Support Computer Software Used the software for: 1-2 years ### "recommande" October 12, 2023 4.0 generalement bien Pros gestion des roles, modification des blocs contenus, soutien multi-language Cons pas completement optimise sur quelques OS Reason for choosing Jahia facilite de modifier les blocs contenus (notre website client en a beaucoup) Review Source OD Olivier D. Assistance Insurance Used the software for: 2+ years ### "Getting started with tool is very easy for smeone who has never used a CMS" August 14, 2023 5.0 Pros This CMS has really simplified this management of our online contant. Its flexibility aloows us to create attractive pages effortlessly even without deep technical skills Cons the owerall stability of this CMS is acceptable , although there have been situations where i encountered unexcepted errors Review Source DF Dominique F. Director Insurance Used the software for: 2+ years ### "Good DXP with all the key features" August 8, 2023 5.0 Pros Our users could easily learn the software and they liked it Cons The interface can by crowded in some screens. Review Source aF alice F. Chargée de communication Public Relations and Communications Used the software for: 2+ years ### "Simple et fonctionnel" January 11, 2023 4.0 Pros Jahia est un CMS simple et qui propose les fonctionnalités nécessaires pour une prise en main aisée des collaborateurs. Cons La navigation sur la création d'une page pourrait être plus fluide et plus visuelle. Review Source SB Salima B. webmaster Graphic Design Used the software for: 6-12 months ### "Prise en main simple et intuitif" September 19, 2024 4.0 En tant que webmaster, je suis amenée à contribuer de plusieurs manières sur Jahia. je crée des pages diverses, des références de contenu, slider, etc. Ce que je trouve intéressant est que je peux aussi bien utiliser le WYSIWYG que coder en html/css. Pros \- Facilité d'utilisation, de prise en main - possibilité d'ajouter une couche de CSS; - diversité des templates, des modules - références de contenus simples s'utilisation Cons \- chargements de pages (backoffice) trop long - Fonctionnalités JavaScript pas toujours autorisées dans Jahia Review Source WL William L. Senior Java Developer Computer Software Used the software for: 2+ years ### "An Excellent Platform to Host a Website" August 7, 2023 5.0 Jahia has been an impressive platform to host a website on. The ability to easily create custom components has allowed us to give content editors the tools they need to be self sufficient while managing many sites. Integrations with third party systems have also been straightforward to implement. This has allowed Jahia to operate as a central hub on more than one project. Pros Jahia provides a modern interface for content editors. It is easy to develop custom components to aide content editors. There is also plenty of flexibility for integrating with third party platforms to provide logins, billing, reporting, etc via custom rules, actions, and data providers. Cons There is a learning curve for Jahia. Once you get used to everything being content and how it is stored in the JCR then it is not hard to deal with. Changes to data structures after content is created can be a bit painful though, so the most successful Jahia projects are often the ones with proper planning. The more information that developers know about the use cases, the more likely that they will be able to properly set up custom components and avoid pain points in the future. Review Source VR Verified Reviewer develloper Information Services Used the software for: 2+ years ### "Simple content management and page creation for users of all skill levels." May 4, 2023 4.0 Pros Jahia stands out for its ability to integrate data from different sources to provide personalised experiences for each user, as well as for its flexibility and ability to adapt to future business growth needs. Cons Jahia can be complex to use for beginners, due to the large variety of features and modules available. In addition, the cost of Jahia can be higher than other CMS Alternatives considered [Drupal](https://www.capterra.com/p/119594/Drupal/) Reason for choosing Jahia Jahia offers a wide variety of features for the creation of websites, enterprise portals and mobile applications Review Source AC Anna C. Webmaster Insurance Used the software for: 2+ years ### "Jahia est un gestionnaire de contenu orienté contributeur" June 12, 2023 4.0 Jahia nous permet au quotidien d'être très réactif sur la gestion de nos contenus web. Il permet aux développeurs de proposer une interface spécifiques pour les contributeurs. Pros Le CMS demande un petit temps de prie en main mais est très facile d'utilisation une fois la logique acquise. Cons Les fonctionnalités de personnalisation et AB Test ne sont pas assez mûres et ont bien souvent été difficile à implémenter dans l'outil tel qu'il a été mis en place dans notre groupe. Review Source CB Claire B. Web Content Manager Computer Software Used the software for: 2+ years ### "Comparable to others in the market in terms of ease of use and features" July 26, 2023 5.0 Jahia has enabled us to roll out new webpages a lot faster than our previous CMS allowing us to deliver relevant content to users and grow our audience. Pros Jahia was easy to learn for the entire team and has made managing web content far easier than our old CMS. Page templates and pre-built components make building pages a lot quicker and accessible to those without HTML knowledge. Cons The internal search could show the most relevant result first as it does not currently appear to do that. Switched from [Joomla](https://www.capterra.com/p/161648/Joomla/) HTML heavy pages made it difficult for non web designers to create and edit pages. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.