# Jahia Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Jahia Software - reviews, pricing plans, popular comparisons to other Digital Asset Management products and more.

Source: https://www.capterra.com/p/196073/jContent

---

# 

 Jahia Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Jahia

## What is Jahia?

Jahia is the highest rated CMS for building websites and portals. It is commonly used to power single or multiple websites while optimizing the visitor experiences for higher conversion rates with built-in personalization, AB testing and analytics. Jahia's strengh is also to build web portals by integrating with your business applications and authentication providers and to deliver rich authenticated user journeys by leveraging granular permissions.

## What is Jahia used for?

[Digital Experience Platforms (DXP)](https://www.capterra.com/dxp-software/)[Content Management](https://www.capterra.com/content-management-software/)[Java CMS](https://www.capterra.com/java-cms-software/)

Top alternative

Featured

Overall rating

Based on 59 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€1700

Usage Based, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Jahia?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.jahia.com&name=Jahia)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Jahia

4.6 (59)

VS.

[4.3 (710)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting Price

€1700

Usage Based, Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (59)

Ease Of Use

3.8 (15,690)

Value For Money

4.2 (40)

Value For Money

3.8 (12,153)

Customer Service

4.7 (52)

Customer Service

3.9 (10,630)

## Jahia alternatives

[4.4 (59)](https://www.capterra.com/p/155737/CleverTap/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.3 (144)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

[4.5 (17,580)](https://www.capterra.com/p/110228/MailChimp/reviews/)

Starting price

$13.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/110228/MailChimp/)

Highest Rated

[Shogun](https://www.capterra.com/p/201037/Shogun/)

[4.8 (106)](https://www.capterra.com/p/201037/Shogun/reviews/)

Starting price

$39.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/201037/Shogun/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Management

4.7 (36)

66.67% of 36 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Website Management

4.6 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Built-in website builder or integration with third-party site

Access Controls/Permissions

4.2 (21)

57.14% of 21 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Content Publishing Options

4.5 (17)

58.82% of 17 reviewers that rated this feature as important or highly important

Facilitates online authoring and publishing of the content

Document Management

4.5 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Reporting/Analytics

3.8 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Jahia 153 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Define levels of authorization for access to specific files or systems

Provide personalized marketing content

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Organize assets into folders and subfolders or tag assets based on a custom file hierarchy

Collection of all assets in the system

Manage assets throughout their lifecycle to optimize profit

Share access to files and assets with individuals

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

A record of all activities within the system, including user access, changes made, etc.

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Display advertising and marketing messages to users based on their browsing history and preferences

Allows users to publish blogs on social site

The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.

Monitor and track bugs and issues in the system.

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Group campaigns by project, client, or campaign for better management.

Organize and group data or items based on various criteria

Private online space that lets businesses securely share documents and provide information access to clients

Integration with content management software

Provides a channel for team members to share media files, communicate, and work together

Configure existing workflows to meet your organization's needs

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

The ability to create unique content

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Personalize delivered content based on characteristics, preferences, behavior or other data across the network

Facilitates online authoring and publishing of the content

Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Graphical representation of data

Separate front and back end platforms to make coding changes without affecting user experience

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Manage digital assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Electronic storage of staff/employee contact information and job status in a centralized repository

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

Create, save, and store files

Find & retrieve relevant data or documents

For the intention to be used by developers

For the intention to be used by marketing teams

Adds a customizable form to the landing page, usually for the purposes of lead generation

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Method of analysis that visualizes the series of events that lead towards a defined goal.

Ensure compliance with the General Data Protection Regulation protocols

Geographic location of visitors determines behavior of the software

Establish measurable goals and objectives and track their progress over a specific period of time

Edit, touch up, and convert images for publishing

Store and manage images

Compile and organize data into specific metrics

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Runs stored procedures and queries in Java programming language

Track and monitor a specific set of keywords

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Ability to chat online in real time

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Technique where run time behavior of software under test is checked against predictions made by a model

Observe and track the demand, usage, progress or quality of a system, product, or user

Copy and paste test cases in order to use the same tests in different suites and plans

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Allows users to manage data from a number of sources

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Allows developers to check if their applications/web browsers are running as expected.

Adjust communications based on previous interactions or personal preferences

Predict future data based on historical data sets

Analyzing historical and current data and generating a model to help predict future outcomes.

Preview materials before finalizing projects

Estimate or forecast of a future scenario based on the study of present trends

Systematic evaluation of various aspects of a project or service to prevent defects or issues

Preview and make real-time changes in the web content

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Log and store the source of contacts/leads

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

A set of software tools and programs used by developers to create applications for specific platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Addition of necessary external data, applications, tools, or features

Set up connections to third-party platforms to improve business processes

Track the amount of time users spend on websites

Review data from past periods to reveal recurring tendencies and predict future performance

Extra layer of security that requires not only a password and username but also something specific to that user

Store, modify, and track user accounts and access in a centralized directory

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Program to edit text files that renders the content in accordance with embedded markup code such as HTML

Graphical representation of data or processes

Web form that allows users to enter data that is sent and processed for different reasons

Collect and analyze traffic data about website visitors

Track and analyze information regarding website visitors

Built-in website builder or integration with third-party site

Customize website features

Options for publishing a website/landing page online, whether through a publishing site plugin, the user's site, or a subdomain

An extended application or connector that enables users to perform additional services with their current set of tools

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.4 (59)

4.4

Based on 59 reviews

## Pricing

Value for money

4.2 (40)

Free Trial

Free Version

Basic

€1,700

Usage Based,Per Year

Value for money

4.2 (40)

4.2

Based on 40 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[

Box](https://www.capterra.com/p/148766/Box/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[

Intercom](https://www.capterra.com/p/134347/Intercom/)[

Marketo Engage](https://www.capterra.com/p/75130/Marketo-Lead-Management/)[

Cloudinary](https://www.capterra.com/p/135074/Cloudinary/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (52)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (52)

4.7

Based on 52 reviews

## User reviews

Overall rating

4.6

Based on 59 reviews

Filter by rating

5(37)

4(22)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

ET

Eric T.

Responsable Digital

Insurance

### "Prise en main rapide et facile pour différents publics"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 14, 2024

Facilité et maîtrise rapide des principales fonctionnalités

Pros

Facilité de prise en main, simplicité, UX et rapidité de la montée en compétences et qualité du support.

Cons

Pas assez de fonctionnalités SEO avancées

Switched from

[Jalios](https://www.capterra.com/p/203502/JPlatform/)

Maintenance trop spécifique et patch ad'hoc nécessaire

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SB

Salima B.

webmaster

Graphic Design

### "Prise en main simple et intuitif"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 19, 2024

En tant que webmaster, je suis amenée à contribuer de plusieurs manières sur Jahia. je crée des pages diverses, des références de contenu, slider, etc. Ce que je trouve intéressant est que je peux aussi bien utiliser le WYSIWYG que coder en html/css.

Pros

\- Facilité d'utilisation, de prise en main - possibilité d'ajouter une couche de CSS; - diversité des templates, des modules - références de contenus simples s'utilisation

Cons

\- chargements de pages (backoffice) trop long - Fonctionnalités JavaScript pas toujours autorisées dans Jahia

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

ARNAUD L.

Chef de projet web

Construction

### "Un CMS puissant"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

January 14, 2024

Pros

Une interface utilisateur facile à prendre en main que ça soit pour les administrateurs ou bien les utilisateurs. Outil robuste et facilement administrable

Cons

CMS peu utilisé sur le marché, ressources limités et communautés limité

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

QT

Quoc Thai L.

Customer Support

Computer Software

### "recommande"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

October 12, 2023

generalement bien

Pros

gestion des roles, modification des blocs contenus, soutien multi-language

Cons

pas completement optimise sur quelques OS

Reasons for choosing Jahia

facilite de modifier les blocs contenus (notre website client en a beaucoup)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

UN

Uyen N.

Webmaster

Computer Software

### ""Jahia DXP: Elevating Digital Experiences"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 12, 2023

We use Jahia to manage the content of the website. We can easily edit, create, and copy content for multi-language by switching between the languages. After creating content, we can publish them on the live website quickly.

Pros

Scalability: Jahia DXP is known for its scalability, making it a suitable choice for organizations with evolving digital needs. Users appreciate its ability to grow and adapt to their business.

Cons

Cost: The pricing can be a bit high for smaller organizations or those with limited budgets. More flexible pricing options could make Jahia DXP more accessible to a wider range of businesses.

Alternatives considered

[Drupal](https://www.capterra.com/p/119594/Drupal/)

Reasons for choosing Jahia

Jahia DXP is known for its user-friendly interface and may have a shorter learning curve

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Content Marketing Manager

Computer Software

### "Easy yet intuitive CMS "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 30, 2023

Jahia is an excellent web management platform and stands out for its usability. It is used by a broad set of people with varying web skills in our company, from marketers to designers and web solution developers, and everyone got to grips with it quickly.

Pros

The speed of publication is impressive; updates are reflected nearly immediately. The CMS makes content creation and publication straightforward. The categorization and SEO functions are efficient and helpful.

Cons

The internal search could be improved. If a blog post is scheduled, it should remain hidden until the publication date, not immediate publication with a future date.

Switched from

[Joomla](https://www.capterra.com/p/161648/Joomla/)

There wasn't enough functionality on Joomla and the pages on the live website were very slow to load.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

CMS Admin

Telecommunications

### "User-friendly DXP with good performances"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 19, 2023

Pros

The product's integration capabilities proved invaluable by seamlessly connecting our existing systems. This eliminated data silos, improved efficiency, and allowed us to provide a cohesive experience to our customers across various platforms.We had to quick migrate from our existing CMS provider, Jahia accomplished the task with success!

Cons

Learning curve for advanced features (customization) it has required us some additional learning and time investment.Initial integration effort: while the integration capabilities are valuable, setting up seamless connections with existing systems might involve an upfront effort.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PP

Paola P.

Design lead

Information Technology and Services

### "Powerful CMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 18, 2023

Thanks to Jahia I ensure that I can focus on my design role and I don't have to spend time doing content updates as the content people can edit everything really easy

Pros

Jahia lets you create components that can be used throughout the site, which helps to create pages without needing code experts and also ensures that the brand is consistent through all the pages

Cons

Somedays you have to deal with low-performance, but is not a daily problem. I would say is a minimum dislike, for a robust platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

OD

Olivier D.

Assistance

Insurance

### "Getting started with tool is very easy for smeone who has never used a CMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

August 14, 2023

Pros

This CMS has really simplified this management of our online contant. Its flexibility aloows us to create attractive pages effortlessly even without deep technical skills

Cons

the owerall stability of this CMS is acceptable , although there have been situations where i encountered unexcepted errors

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DF

Dominique F.

Director

Insurance

### "Good DXP with all the key features"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

August 8, 2023

Pros

Our users could easily learn the software and they liked it

Cons

The interface can by crowded in some screens.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/196073/Jahia/reviews/)

Popular comparisons

[Mailchimp vs Jahia](https://www.capterra.com/compare/110228-196073/MailChimp-vs-Jahia) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)