# People First Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about People First Software - reviews, pricing plans, popular comparisons to other Human Resources products and more. Source: https://www.capterra.com/p/196140/People-First/reviews --- # People First Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) People First ## What is People First? People First is a single platform enabling HR teams to deliver a better employee experience, streamlining monotonous tasks, creating a unified culture and elevating HR's strategic value in the business. ## What is People First used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Employee Recognition](https://www.capterra.com/employee-recognition-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/) Overall rating Based on 34 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Starting price £6 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for People First?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mhrglobal.com/uk/en&name=People First) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### People First 4.3 (34) VS. [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £6 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (34) Ease Of Use 4.3 (1,819) Value For Money 4.4 (30) Value For Money 4.2 (1,484) Customer Service 4.5 (34) Customer Service 4.1 (1,554) ## People First alternatives [4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/196140/People-First/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. HR Management 4.7 (15) 106.67% of 15 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Time Off Management 4.5 (11) 109.09% of 11 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Employee Database 4.5 (10) 100.00% of 10 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Payroll Management 4.6 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently Customizable Branding 4.5 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Self Service Portal 4.8 (6) 100.00% of 6 reviewers that rated this feature as important or highly important Online portal through which end users can access the system, manage tasks, or obtain information People First 100 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Record employee's benefit plans and selections throughout career progression Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Build, track, and maintain relationships with candidates Process of enhancing skills & experiences for continuous professional growth & advancement Track employees' arrival and departure timings for payroll purposes Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Manages compensation such as salary, bonus, and benefits processes, aligning with policies Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Tailored or customizable questions for more targeted and relevant data collection Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage, store and organize emails within the system or via third-party apps Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Gateway through which employees can access the system Tracks metrics that provide insight into how a user interacts with any interface or product Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Document completed by employee to assist with career and personal development to reach short term and long term goals Create and track interviews with a reminder system Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Facilitate training materials that help employees grow and progress in their positions Manage and track employee attendance Allows managers to praise, recognize skills, and give feedback to their employees Access software remotely via mobile devices Access the system via a mobile application Pay employees in multiple countries using correct currencies and correct tax deduction amounts Drag and drop/visual interfaces that allow non-tech users to build without writing code Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently Delegate payroll processing to third party vendors View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Allows employees to praise one another in a social network-like feed visible to the whole organization Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Reporting on how each user, task or process has advanced since its initiation Pre-written repository of questions that can be reused within a course or for assessment or interviews Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Track accrued recognition and rewards at an individual employee level Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Automates the extraction and analysis of key information from resumes or CVs Set & manage permission levels based on user roles and restrict access to only authorized individuals Securely stores data to prevent data loss or breaches Online portal through which end users can access the system, manage tasks, or obtain information Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Forums and/or tools where employees/ers recognize and showcase peers' achievements to boost workplace culture & community engagement Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Planning, tracking and developing internal talent for future key position filling Create and administer polls and surveys Integrate with Talent Managment software to better track learners progress and training sessions Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors Set up connections to third-party platforms to improve business processes Track and manage employee's work hours to improve payroll accuracy Track and manage employee time-off, vacation, and sick leave requests Tools that allow employees to request/schedule time off Measure and track time including hours worked and paid time off (PTO) Track employee/learner's progression through training programs Request, track, and manage time off requests and vacation time Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.2 (34) 4.2 Based on 34 reviews ## Pricing Value for money 4.4 (30) Free Trial Basic £6.00 Flat Rate,Per Month Value for money 4.4 (30) 4.4 Based on 30 reviews ## Integrations [ Microsoft Power BI](https://www.capterra.com/p/176586/Power-BI/)[ Docebo](https://www.capterra.com/p/127213/Docebo/)[ Dynamics 365 Business Central](https://www.capterra.com/p/212111/Dynamics-365-Business-Central/)[ Broadbean](https://www.capterra.com/p/119714/BroadBeanPosting/)[ Cronofy](https://www.capterra.com/p/198300/Cronofy/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (34) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (34) 4.5 Based on 34 reviews ## User reviews Overall rating 4.3 Based on 34 reviews Filter by rating 5(16) 4(15) 3(2) 2(0) 1(1) Mentioned topic Sorted by most recent AU Anonymous User Director of People Real Estate ### "Great system!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2025 I've always found the support and assistance to be fantastic. Even if something goes wrong I am confident a resolution is being worked on. My account management in the last 9 months has be outstanding. Pros User friendly and easy to navigate for both desktop and mobile users. We have a lot of field based employees and they find it really easy to use. Cons MFA- this has been a real challenege. Particularly having to re-enter codes every time you log in. It is not usual to have to do this, usually a device is recognised for 24 hours. Having biometric login options would benefit mobile app users. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reasons for choosing People First Accessibility and value for money. Also, good liasion through procurement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for taking the time to leave a review. Your feedback is very important to us and we will share them with our product team as we continue to improve the People First experience. KR Kingsley R. Group Head of People Electrical/Electronic Manufacturing ### "People First - a good start" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 11, 2025 Having been with the system since the beginning there wasn't much support to begin with but features are being added all the time and being able to bring ideas to the table to help improve the produce is great. I think there is a lot more that could be done with the system but off to a good start Pros Very easy to use from an end user point of view. The functionality is the same whether on app or desktop. Cons When the system was bought back in 2022 there were no guides or instructions on how to use the system either from an end user or as an admin of the system. They are slowly getting round to fixing this now Alternatives considered [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Reasons for choosing People First functionality of the app and social aspect of the system given remote workforce Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave a review Kingsley, your feedback is very important to us. We're continuing to improve the People First experience with regular updates. If you have any questions about the latest releases or our long-term roadmap, please feel free to get in touch. IB Ian B. HR, Sales and Marketing Manager Legal Services ### "A one stop HR, payroll, learning and onboarding tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Fantastic saving us time time and helps us day to day and with future planning. From onboarding a few years ago to now we’ve always had a great level and support and direct relationship with People First. Pros The teams are always happy to help out and are always looking to their customers in ways to future develop the platform. People First is a great HR, payroll, onboarding and learning system all in one place. The system allows us to manage and monitor performance across the business and easily identify skills gaps. Cons Some areas of the system can be difficult to find or click heavy. The learning area does have some room for improvement to make it a more user friendly environment. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) More integration and functionality an all in one tool Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reasons for choosing People First Look feel and ease of use along with the constant updates being roadmapped Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave a review Ian, it's greatly appreciated. We've recently released some new updates to our learning functionality, including personalised learning pathways that we hope your team will find useful! AU Anonymous User Recruitment Manager Law Practice ### "Great Event" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Very good. Great contact between People First and us as a customer. Supported heavily during the initial on boarding of the portal. Pros Recruitment site, integration with Indeed makes advertising roles a lot easier and quicker. Applicant filtering easy and quick and straight forward. Client contact from experience team and Account Manger Cons New 2fa when using the mobile app. Login, change to authenticator for code, then entering Pin. Lots of processes. Switched from [Breathe](https://www.capterra.com/p/126547/BreatheHr/) Needed more out of our HR system as we grew as a business Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for taking the time to leave a review. Your feedback is very important to us and we will share them with our product team as we continue to improve the People First experience. AG Avnie G. Compliance Officer Investment Management ### "Surely recommend PF" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2025 Using People First for s Few months now, so far it’s been great, as mentioned above some features can be improved, but it still gets job done 😊 Pros People First portal is easy to use. Like the news feed feature. Not sure if we can filter the news but if we can that will be great. Cons Still some features can be improved. It will be good to view the docs without downloading them. Setting up reminders. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for sharing your feedback, Avnie! Your feedback is very valuable to us as we continue to improve the People First experience. Philip K. Managing Director Pharmaceuticals ### "Real time payroll made simple. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Pros The simplicity in viewing and reviewing payroll metrics in real time. It is simple and intuitive for colleagues to use. Seeing payslips in real time helps everyone know where they stand each month. Cons The pace of the system updates requires you to always be ready for new features and changes. This takes a bit more time than I would like to get used to. Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) To have access to a simpler more visual system for colleagues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for your feedback, Philip! It’s great to hear that your colleagues are benefitting from real-time payroll. We update People First frequently to ensure the platform is up to date with the latest functionality and compliance. If you have any questions about the latest releases or our long-term product roadmap, please feel free to get in touch. AC Annie C. Executive support officer Non-Profit Organization Management ### "Executive support office " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 Great! & we love it! The team at MGR have been so helpful throughout our journey. We really enjoyed about conference today and it was really helpful to hear other customer journeys. Pros The efficiency it gave not only the HR and payroll team but the whole organisation. It was very user friendly and we have been able to track performance a lot better. Cons Some of the functions which have been highlighted at the conference for example having to download cvs each time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave us a review, Annie. We're so glad to hear your team loves People First! PC Paulina C. Senior hr Advisor Automotive ### "Great platform, even better customer service " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 9, 2025 5 star experience and customer service. The platform I'd give 4.5 stars just for now. I would definitely recommend it Pros Very Seamless, its not yet perfect but you barely notice as the the team do a great job of assisting and constantly improving the system. Cons The notifications aren't always accurate but I think that's being worked on. Sometimes I've had old notifications that have already been actioned. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing People First This was UK based which was good for compliance Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for taking the time to leave a review, Paulina! Your feedback is very important to us as we continue to improve the People First experience. PV Parvathy V. HR Administrator Higher Education ### "Our review of Peoplefirst- Results Consortium" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 July 12, 2025 Overall, my experience with People First has been positive. It has streamlined several HR processes and improved efficiency. While there are areas for enhancement, particularly around customisation and advanced analytics, the system has proven to be a valuable tool for both HR and employees. With ongoing improvements, it has strong potential to become a comprehensive HR solution. Pros The user-friendly interface and intuitive navigation made it easy to manage core HR tasks such as leave management, performance reviews, and document storage. The self-service features for employees and managers reduced administrative workload and improved transparency. The reporting functions was also a helpful feature. Cons Other than occasional system lags, no issues are observed. The road map covers the shortcomings and we are awaiting the updates on pre-checks and DBS. It would have been great if we could customise the exporting reports' coloumns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for your feedback, Parvathy! We're glad to hear People First is streamlining processes for your team. If you have any questions about our latest updates or the long-term product roadmap, please feel free to get in touch. AC Andrew C. Learning and Development Manager Individual & Family Services ### "People First - First Class" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 11, 2025 Transformational! It’s improved what we do and how it’s done which in turn is allowing us to strengthen what we do as an organisation for our staff and volunteers. Pros People First has allowed us to integrate all things HR, Payroll and Learning so that our teams have one system for all of their needs. The ability to personalise the system and make it your own helps to keep the content relevant and engaging. The system is fully configurable to our needs and both the back end of system and user interface are intuitive. The support offered by People First through their case management system ensures that issues are triaged and dealt with in a timely manner. Cons It would be good to have access to the test system throughout the use of the product to help us work on improvements to how we use the system and test more scenarios and situations out. Switched from [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Lack of integration between payroll, learning and HR Not able to make the system our own Reasons for choosing People First Support offered with the set up and how the ongoing support would work Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave us a review, Andrew! It's great to hear that you're having a positive experience with People First – your feedback is very valuable to us. SS Sinead S. HR advisor Farming ### "People first review " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 July 11, 2025 Pros I like the Community page, it’s nice that everyone can post and get involved and I like the check in feature. Cons Sickness. I think the sickness should have a notes box like the way you book annual leave, so that you can add a comment either employee or HR team so we can understand more about the sickness. It would also be good if sickness automatically was ongoing until ended by either manager or HR because it’s easy to duplicate entries. For us we use the Bradford factor and if there is 2 entries for 2 dates but it should actually be 1 entry which spanned over 2 dates this would effect the Bradford factor score. Switched from [ADP Mobile Solutions](https://www.capterra.com/p/212742/ADP-Mobile-Solutions/) People first offered more employee engagement and features such as right to work and custom cards. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for taking the time to leave a review, Sinead. Your feedback is very important to us and we will share it with our product team as we continue to improve the People First experience. DL Deimante L. HR Business Partner Human Resources ### "User-Friendly System with strong reporting features " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 23, 2025 Overall, People First is intuitive and easy to navigate, making it a practical and efficient tool for both day-to-day HR and broader HR functions. Pros I find People First very effective and user-friendly. The reporting functionality offers valuable insights and the ability to post policies or key announcements with tracking to see who has accepted them is extremely useful for communication and compliance. I also appreciate the weekly digest feature, which summarises important updates and automatically sends them to employees. The option to include external links adds flexibility as well as People First app. Cons One limitation is that the organisational chart cannot be downloaded in it's current format, which make it difficult to share outside of the system. Additionally, when we have a query or issue, it would be much more efficient to have the option to contact someone directly by phone or email, rather than being required to raise a case through the support portal. Switched from [iTrent](https://www.capterra.com/p/69009/iTrent/) There was a knowledge gap as the team who implemented iTrent have left the business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave us a review, Deimante! We're thrilled to hear that you find People First user-friendly and efficient. Your feedback is very valuable to us and we will share it with our product team as we continue to improve the People First experience. SW Sarah W. Head of HR Staffing and Recruiting ### "People First Has Been a Winner for Meridian!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2025 Overall the move to People First has been extremely successful and has created numerous efficiencies. As an HR team, we love how easy easy it is to navigate the system, make changes etc and the feedback from our people is overwhelmingly positive too, they particularly enjoy being able to access the system whenever they like via the app. During the implementation process the support we had from our Account Manager and Project Manager during was excellent and at no point did we feel like we were just left to get on with it, we always knew there was help at hand if we needed it which helped enormously. As a result the process ran smoothly and we completed the project on time relatively stress free! Pros What I really love about People First is that it is more than just an HRIS, it’s a platform which allows us to bring all things people related together into one place. Our people can access everything they may need such as policies, the expenses system, our benefits & rewards platforms etc through the links we have set up in People First making everything easily accessible for our people. It has also created a sense of community as our people can share updates, recognise colleagues and celebrate achievements through the system, which as a geographically diverse business, is really valuable to us. From an HR team perspective, it has helped to streamline our process and created valuable efficiencies. Prior to People First we had a separate platform for managing performance and one to ones however we are now able to do all this through People First which not only has improved the end user experience but we have also achieved a significant cost saving as a result. Cons The only slight drawback I find with People First is the reports, whilst there are many, they are standardised and can not be manipulated which means that sometimes you have to pull several reports and amalgamate them to get the information you want. Switched from [iTrent](https://www.capterra.com/p/69009/iTrent/) People First is a simpler, easier to navigate system which is more suited to a business our size (SME). Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [BambooHR](https://www.capterra.com/p/110968/BambooHR/) [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) [Ciphr](https://www.capterra.com/p/147124/CIPHR/) Reasons for choosing People First We chose People First as it ticked most of the boxes we were looking for and it's simplicity of use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave a review, Sarah. It's great to hear you're having a positive experience with People First! Your feedback is very valuable to us and we will share it with our product team as we continue to improve the People First experience. JA Jamie A. Head of Learning and Development Staffing and Recruiting ### "Learning and Development in People First" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 19, 2025 Simple to learn and navigate the system and, with a little practice, a quick and easy platform to administer and maintain learning and development records. Pros People First is very easy to use and intuitive to navigate. It captures all the data I require in my role in Learning and Development. Cons Although it is very easy to navigate around People First, my main issue is not having access to reporting from within the application. In order to access reports, I have to also have access to sensitive data (such as salary information) which I don't need and should not be able to view in my role. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for your feedback. We are happy to hear that you’ve found People First easy and intuitive to use. Regarding your concern about accessing sensitive data, your privacy is our top priority. Please be assured that your private information is completely safe. We understand that learning administrators often need detailed insights into learning statistics but should not have access to employees’ personal data. To make data available securely to other roles than HR Admin, we introduced the Data Explorer Learning role, which provides broad reporting capabilities while restricting access to sensitive fields such as person, occupancy and structure. If you have any further questions, please feel free to reach out. SW Susie W. Head of HR and Risk Insurance ### "Intuitive Experience Back by Great Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2025 Our overall experience with People First has been very positive. The customer service is excellent - our account manager stays in regular contact and responses quickly to any queries. Projects such as our initial implementation and the transition to the new payroll system were well planned and executed on schedule. Pros I really appreciate how intuitive and easy the system is to use. We recently transitioned to their payroll system and it has significantly reduced the time we spend on administrative tasks. We also like the social media feel of the newsfeed - it's an effective way to keep everyone up to date across the business without having to send multiple emails. Cons There are frequent updates, which can make it hard to keep track of what's changed. I suspect there are useful features on the platform that we're not aware of. Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) The previous system was too complicated to administer. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reasons for choosing People First Costs and ease of use. The team also visited our offices to demonstrate the product. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for your feedback, Susie! It’s great to hear that you’re having a positive experience. We update People First frequently to ensure the platform is up to date with the latest functionality and compliance. If you have any questions about the latest releases, please feel free to get in touch. HR Heather R. Head of People and Culture Electrical/Electronic Manufacturing ### "People First - a year in!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 6, 2025 Right from the consultants who worked with us to get the system how we wanted to look before go live to a year in, People First has transformed our business in terms of accessibility for our employees, and usable, real time data at the touch of our button. Our employees being able to see their payslip at any time of the month is such a benefit for them and the amount of corrections needed each month has drastically dropped since employees have been able to see real time data. Pros The implementation of People First within our business has enabled us to support our transparent culture and allow our employees to access all their personnel data, benefits and company news through one app based product. The software is intuitive, easy to use and for my teams easy to update and extract data, ensuring more efficient and effective outcomes for our business. Cons We've had a few teething problems with the payroll benefits section, but the benefit is when you raise a ticket you can see the defect through to resolution, it's a little frustrating but hasn't put me off the product. Switched from [Moorepay](https://www.capterra.com/p/128703/Natural-HR/) We were using Moorepay as a Finance system and adding a HR module alongside it which didn't work. We wanted a system that was more transparent and less clunky. Alternatives considered [Cintra](https://www.capterra.com/p/210116/Cintra/) [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) Reasons for choosing People First Value for money, app based and user accessibility Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for taking the time to leave us a review, Heather. It’s great to know that the system has help your teams work more efficiently! KS Karen S. Company Director Furniture ### "People First - A great integrated HR and Payroll platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2025 We love it. The implementation experience was great and it has been easy to train the staff. We have had really good feedback from the staff. Pros It is so easy to use and navigate round the solution. The automation between HR and Payroll is fantastic. The time that this has saved is enormous. The fact that everyone can now check their pay before cut-off means that we have not had any payroll queries. It has given us a solution for being able to share company news to all the staff which is invaluable. Cons Just odd little software issues that sometimes arise but these are very quickly resolved. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reasons for choosing People First It was the best solution by far of the three we researched Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you for your feedback! It’s fantastic to know that People First is having a positive impact on your staff. AW april w. Administration Retail ### "And the Winning Option is: The People First!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 9, 2025 offers great communication throughout, helping with day to day transactions, issues, internal concerns, i love being able to communicate with my crew physically and mobile, and these days, when we are all always on the go, makes communication much easier when necessary. can share anything i need to using People First, and their support staff is on point also, so i highly recommend them to anyone looking for a great human resource alternitive. Pros once you learn the software, its easy to use. confusing at first, but we overcame that quickly with the help of wonderful support Cons steep learning curve in the beginning.took us a couple weeks to get the hang of it, but we chose to take our time in doing so also, so it has no bearing on my rating, as im unsure how it would have been had we not took our time and just ran with it Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 1, 2025 Thank you so much for sharing your feedback! We're delighted to hear that you find People First easy to use and that our support team was able to assist you during implementation. Jo M. HRBP Mechanical or Industrial Engineering ### "People First has made my life as an HR manager so much easier!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 October 13, 2023 People First is quickly facilitating HR admin and is ensuring that managers have the information they need to support their teams. Pros People First facilitates our ability to gather HR data that informs business decisions. Employees are able to undertake regular HR processes easily; and the focus on engagement and communication allows us to improve information exchange and celebrate achievements. In short, it's made my life as a standalone HR manager so much easier! Cons As an administrator of the system, tasks are not as useful as they could be since it is not possible to receive notifications. From an employee perspective, feedback suggests that navigating the tabs and pages is sometimes difficult. Reasons for choosing People First I was impressed by the focus on employee engagement and the commitment to listening to customers needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor October 18, 2023 Hi Jo, thank you so much for taking the time to leave a review. We're delighted that People First has made your life as an HR manager easier! We are currently in the process of introducing a series of navigation changes in response to feedback from our customers. These changes are focused on simplifying the News feed, employee profiles, and promoting your Teams content, with the aim of making it as intuitive and straightforward as possible for employees and line managers to find and execute actions. We would be more than happy to share the new designs with you if you reach out to your Account Manager. Please continue to provide feedback on your thoughts and ideas to the team; it is highly valued. Thanks - Lydia TB Tracy B. Office Operations Manager Research ### "Fantastic product and well worth it" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2023 Fantastic the team have been great from initial interest right the way through Pros Everything, I love the product it’s made my life so much easier Cons Payroll outsourcing to iTrent this has been a nightmare Reasons for choosing People First Saw that it would grow with us as a company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2023 Thanks so much for taking the time to leave a review, Tracy. We're sorry to hear about your frustrations with outsourcing your payroll. If this hasn't already been sorted since leaving your review, this has been picked up and escalated with the relevant teams on our side. Thank you - Lydia. BW Barney W. People Manager Food Production ### "Back alley internet " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 21, 2023 Frustrating, basic product, limited capabilities of modern-day HR systems Pros There are some common features you would find on most HRIS products e.g. recognition, communities. I am unsure what I am missing from other reviews that appear on here. Cons \- Inability to customise lots of things- Sign up and onboarding flow is not user friendly- Onboarding flow is barely even a flow, it's just people assigning themselves a password...- General interface is not intuitive - You aren't able to store documents on people's profiles without having to create a 'Card' on their profile, which either means documents are disorganised or not in one place. Still using local file system as it's easier.- I have yet to find an automation I can use to reduce admin of my job- Consistent problems with employees signing up, signing up and then having to resign up at a later date- Customer support is limited, if you want their help, you either have to find it yourself or it gets 'credited' out of your allowance. Bizarre. - The data exports are really limiting and non-customisable. For example, if I want salary, job role, email address, and address in one sheet, I have to collate various different ones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2023 Hi Barney. We're sorry you've not enjoyed using the software to date. We've got some feature-led information below that will hopefully help: User Sign Up - The journey can depend on what you are using as an IDP. If you have your own, then it's not something we control. If you are using ours, I agree it is clunky and something we plan to address next year. Documents - Document attachments are available on most cards, this way you are attaching a document to the context and therefore simple to find. There is no need to create cards to store documents as standard document attachments are available. Exports - We are currently working on a tool that will be available later this year to allow you to manipulate and create your own reports. We've escalated your feedback to our Head of Product and if you are still a customer, we would love to discuss your feedback in more detail and tell you about our plans. Please get in touch directly via simon.davies@mhrglobal.com. Thank you - Lydia. KR Kingsley R. Group Head of People Construction ### "People First Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 28, 2023 positive experience, and I can see that you are willing to develop and improve the product. Pros Ease of use, recognition and social features for interaction and engagement Cons Timesheet tracking for projects against hours worked Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reasons for choosing People First Over Bamboo due to functionality on the social engagement side, and cheaper than hi bob Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 27, 2023 Hi Kingsley. Thanks for the feedback and we're really pleased you've had a positive experience. We are starting some development work on WFM that will include the addition of a recipient code, which will allow you to allocate time to a code. Hopefully, this will help. Thanks - Lydia. LS Libby S. HR Business Partner Pharmaceuticals ### "Great system with lots of support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 23, 2023 Really good. \[sensitive content hidden\], who help gone through all of build and training with us has been absolutely fantastic, could not have been better. He is so helpful and patient and always there to answer any questions we have. \[sensitive content hidden\] has gone through the whole build and upload with us in a simple, logical way, showing us how to do every step which has meant that going forward we will know how to make any changes etc. We have received lots of regular support and help where needed and the system is great and easy to use. Pros Ease of tracking employee changes and team changes. Integration has been really good and we have had a lot of support. For us, information linking to payroll has been key. Cons Only tiny things which we will add to the suggestions tracker, e.g the ability to only send weekly digest to certain people Switched from [BrightHR](https://www.capterra.com/p/151525/BrightHR/) We needed more functionality including payroll Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 27, 2023 Hi Libby. Thank you so much for taking the time to leave a review. We're so pleased you are enjoying using People First and your implementation, training, and support have been a success. If you're not already, please feel free to join our People First Customer Group on LinkedIn to keep up to date with any new updates from the team. Thanks, Ashleigh. AO Alan O. Human Resources Manager Leisure, Travel & Tourism ### "People First" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 20, 2023 Overall we are very happy with People First. Everyone at MHR is so helpful and so willing to listen to ideas, no matter what it is we ask for or suggest. Working with MHR feels like they are part of our business in some respects and that they have desire for us to be successful by using People First in the best way possible. Pros It has improved our internal communication, given us one central point for team information and allowed us to manage the whole recruitment process using one system Cons It's difficult to pick something that we like least. Some of the options regarding the management of the news feed could be improved Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 21, 2023 Thank you so much for taking the time to leave a software review of People First, Alan. Please continue to share any feedback or ideas for improvement with your account manager and the product team here at MHR, either in your usual channels or on the People First Customer group on LinkedIn. It is so valued. Thanks. DJ Devon J. Ess1 Government Administration ### "People first is the way to go" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 30, 2021 My overall experience had been great. I would recommend this product to any company as it is a well thought out software. Pros I love just about everything. I have been using this program for the last 5 years at my company. Doing my time sheets, taking time off, doing trainings and even checking my performance ratings are all simple. I never have to worry about not finding what I need because everything is easily accessible and labeled clearly. I can find everything in one place without having to use muliple software and have multiple usernames. Cons There isn’t much I can say about not liking this program as I’ve used it here for the last 5 years. Sometime the software goes down and takes awhile to come back up but it doesn’t happen much. Other than that I have no real complaints. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Popular comparisons [Paylocity vs People First](https://www.capterra.com/compare/86714-196140/WebPay-vs-People-First)[BambooHR vs People First](https://www.capterra.com/compare/110968-196140/BambooHR-vs-People-First) [Rippling vs People First](https://www.capterra.com/compare/172127-196140/Rippling-vs-People-First)[Connecteam vs People First](https://www.capterra.com/compare/153140-196140/Connecteam-vs-People-First)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)