# Permits Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Permits Software - reviews, pricing plans, popular comparisons to other Permit products and more. Source: https://www.capterra.com/p/196147/Permits/reviews --- # Permits Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Permits ## What is Permits? CityTech provides a full-featured, easy to use, cost effective Permits app that does electronic plan check and online permitting. CityTech Permits has been built by a bunch of fun-loving Building Officials, Inspectors and Permit Techs, so many of us work behind the counter in City Hall and are sadly familiar with all of the crummy permitting apps on this page. Please check us out as we are real Building Department folks looking to establish our app as one of the best in this sector. ## What is Permits used for? [Permit](https://www.capterra.com/permit-software/)[Code Enforcement](https://www.capterra.com/code-enforcement-software/)[Inspection](https://www.capterra.com/inspection-software/) Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $15000 Per User, Per Year Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Permits alternatives Highest Rated [4.8 (993)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting price $25.00 Per User, Per Month [4.7 (328)](https://www.capterra.com/p/144012/Inspection-Support-Network/reviews/) Starting price $3.75 Per User, Per Month [4.6 (253)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month [4.5 (58)](https://www.capterra.com/p/159891/Certainty/reviews/) Starting price $18.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/196147/Permits/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Client Portal 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Private online space that lets businesses securely share documents and provide information access to clients Customizable Forms 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Forms Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage and track all forms in a centralized location Online Applications 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Ability to fill out and submit application forms on the web Real-Time Data 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Permits 33 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Manage the process of evaluating documents or requests submitted for approval Tickets are automatically assigned to specific agents based on predefined rules Permit issued by the local government before constructing a new building or remodeling an existing one Approval issued by the government that allows individuals or companies to start a business Track and manage schedules and meetings via an integrated calendar Private online space that lets businesses securely share documents and provide information access to clients Ensure all properties are adhering to government and legal codes Track and manage adherence to policies for any service, product, process, or supplier Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) A website or login for customers to access information Customize contracts and forms to collect specific information Alter the layout and content of reports Specify or track the date/time a project, task, etc., is due for completion Store and organize documents in a centralized system Notifications sent to users when a task/license is about to expire Store, manage and track all forms in a centralized location Visualize locations on a map Process images and automatically scan for data Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Access software remotely via mobile devices Ability to fill out and submit application forms on the web Accept and process online payment transactions Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Receive data and information in real time Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (6) 4.5 Based on 6 reviews ## Pricing Value for money 5.0 (6) Basic $15,000 Per User,Per Year Value for money 5.0 (6) 5.0 Based on 6 reviews ## Integrations [ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Bluebeam Revu](https://www.capterra.com/p/121586/Bluebeam-PDF-Revu/)[ ArcGIS](https://www.capterra.com/p/93333/ArcGIS/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ Formstack Sign](https://www.capterra.com/p/206505/Formstack-Sign/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (6) 5.0 Based on 6 reviews ## User reviews Overall rating 4.8 Based on 6 reviews Filter by rating 5(5) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LS Lorena S. Building Official Government Relations ### "Building Official" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 15, 2024 Our experience with CityTech has been fantastic. The implementation team were great to work with and solution oriented. The most telling sign of how good CityTech was demonstrated by our Building Inspectors. While they are great inspectors, the are not super tech-savvy. However, they have been raving about how easy the online app and the iPad inspection module are to use, including the talk to text feature, and uploading photos. Pros As a power user, I need to extract multiple reports. City Tech Permits allows you to run various reports based on data without limit! This is an exceptional feature. The software is intuitive and easy to use, it has been a little over a week since we have gone live, and are already receiving positive feedback from our development community! Cons While CityTech Permits is integrated with Bluebeam Revu (plan check) and Tyler Munis (Financials), we are looking forward to them developing an integration with LaserFiche. Switched from [Tyler Enterprise Permitting & Licensing](https://www.capterra.com/p/172780/EnerGov/) Tyler process set up was clunky, required too many clicks by staff to issue a simple reroof permit took 25+ minutes to issue Alternatives considered [Accela Building](https://www.capterra.com/p/181007/Accela-Building-Permitting/) Reasons for choosing Permits Because of how intuitive the software is, and flexibility with customer service. Customer service from City Tech Solutions is the best in the industry. They provide various ways to communicate, and the response time is within minutes. While they are not the largest company in the business, they far outshine the largest, where they genuinely care about their clients and business. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 What a great review!  Thanks for highlighting our customer service as we really try and set ourselves a part by providing the best customer service in the industry.   AG Aneli G. Planning Technician Government Administration ### "Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 23, 2021 Pros Improved communication between Planning, Building and the applicant. One of the many perks were I was able to be very well organized, see when projects were due, and if any pending items were required. Cons There were no issues with the software very easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WG William G. Building Official Government Administration ### "Permit Software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 15, 2020 Our largest success with this software was the online portal for submitting drawings and permit request. The system automatically builds the permit from the data supplied by the online user. Pros The most frequent function I use is the search feature. Virtually every field on the permit record is searchable. In addition I can combine search criteria to narrow results to a pinpoint! The software is menu driven with many pre-populated fields that allow you to select items and not enter each required amount of data. The dashboard display is great! It shows graphics of the most required data for quick viewing. Cons I would like to see the reporting system be expanded to allow more individual searches. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Barry M. Deputy Building Official Government Administration ### "CityTech Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2020 The iPad feature allowing field inspectors to see a full view of the record instead of a scaled down version is a great value. Having all the information available cuts down on calls to the office and failed inspections due to insufficient information. Pros The continuity from plan review to permitting to inspections to certificate of occupancy is contained in a single record. The data for the project is easily accessible for the inspectors. The integrated maps allow a street view of the structure to be inspected making it easier to find. The permit tech and building official have instant access to record updates when changes are made on a record to answer contractor questions. Cons In some of areas of our county cell signals are spotty and connectivity can be difficult. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AP Allen P. Building Official Government Administration ### "CityTech Solutions" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2020 The plan review solution allows us to coordinate the efforts of 12 different departments in one location. Departments in satellite locations around the city can access the system, review documents, provide approvals that otherwise would have required them to drive to City Hall to do saving time and manpower. Pros The "all in one place" approach to permit records, inspections, plan review and fees places all the information in one location on one screen with buttons for access that do not remove the user from the record. Not having to move forward and backwards through the system chasing data is a tremendous time saver! Cons There is very little that I dislike about the software. Alternatives considered [Tyler Enterprise Permitting & Licensing](https://www.capterra.com/p/172780/EnerGov/) Reasons for choosing Permits EnerGov permitting was an enterprise solution and just seemed too big and expensive. Accela was too much like Kelly Permitting and we needed new and fresh ideas for record management. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FR Florence R. Administrative Services Supervisor Government Administration ### "Reveiw for CityTech Permits" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2020 Daily Cash Receipts reporting in the Finance Department is extremely helpful. As the city needs back up documentation for historical purposes; the standardized reporting features has the capability to capture what the user needs. If not, the Customer Support Team will assist and show you how to obtain the reporting required. Pros The process was a smooth transition. The reports are user friendly. The Customer Support is outstanding. Instant response to questions, concerns, very patient and professional at all times. The software also has the reporting feature for quarterly reporting to the State which automatically summarizes what is needed for reporting purposes instantly. For Cash Receipts, the summary reports form CityTech, is very efficient has increased our productivity as we are now able to utilize these reports in a timely fashion. Cons All the reports, and concerns were addressed with CityTech Permits. Most of our questions they had a solution and were taken care of. The standardized reporting features are user friendly. Any question(s) they arise we always get Customer Service Response instantly on the same day. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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