# Clairiti Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Clairiti the right Background Check solution for you? Explore 31 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/196224/GlobalHiRe/reviews

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Clairiti

4.6 (31)

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Last updated March 13th, 2026

# Reviews of Clairiti

Ease of use

4.6

Customer Service

4.7

## Showing most helpful reviews

Showing 1-25 of 31 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Calvin C.  
Chief Operating Officer  
Computer & Network Security  
Used the software for: Less than 6 months

### "GHRR simplifies a wide variety of background checking"

December 20, 2019

5.0

The people behind GHRR are generally very responsive. I have no issues working with GHRR and will plan to do so. I've used GHRR in my previous company and the software is excellent.

Pros

Simple to use and takes the hassle away from conducting background checks by selecting a package of common background checks, but also, if a situation warrants it, it is possible to customize the background checks for a more comprehensive report.

Cons

Selecting a wider or more comprehensive set of reports does ramp up costs considerably.

Review Source

RD

Robert D.  
Finance Director  
Publishing  
Used the software for: 2+ years

### "Easy Background Checks"

January 8, 2020

5.0

Very positive. Any issues are dealt with quickly and professionally.

Pros

There is very little information required and it makes initiating background checks very quick.

Cons

Sometimes results can be a bit slow, but that may be due to the entities providing the information.

Review Source

KC

Karen C.  
HR Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "Generally fast reports"

December 20, 2019

3.0

Criminal history checks and driving records

Pros

I keep getting an error message on this entry. I don't know what you want! Most reports are received quickly.

Cons

Customer service is not what it used to be.

Reason for choosing Clairiti

They were local. We also liked the idea of supporting another SW Florida company.

Review Source

BB

Byron B.  
President  
Hospital & Health Care  
Used the software for: 2+ years

### "Great Service and Timely Delivery"

December 20, 2019

5.0

We love the accessibility and usability of the portal, that helps our customers to quickly take care of their needs.

Pros

Software is easy for our end users to use and setup/training takes very little time.

Cons

Really don't have any negative comments.

Review Source

RC

Rhonda C.  
HR Director  
Hospitality  
Used the software for: 2+ years

### "Background Review "

January 6, 2020

5.0

Pros

The ease of the service, very quick, can upload and store all background forms the candidates complete.

Cons

Downtime and time for customer service to answer the phone at times

Review Source

PD

Phil D.  
Recruiter  
Staffing and Recruiting  
Used the software for: 1-2 years

### "As a Recruiter, This is a Great Way to be Effective and Efficient"

December 20, 2019

5.0

Fast communication has been great and accurate results

Pros

\- Straightforward interface and fast to use - Covers all the bases and then some - Excellent human support

Cons

\- I have no real criticism, my favorite I have used

Review Source

TF

Tracy F.  
Recruiting Manager  
Retail  
Used the software for: Less than 6 months

### "We love GHRR"

January 8, 2020

5.0

We have loved the software and most importantly, the support staff that works with us. I have the same person to communicate with and responses are received rapidly.

Pros

The software is extremely easy to learn and use. I wish all of the systems we work with were this easy to learn and use. We were able to train our team of 8 in 30 minutes. The use of the software began following day. We are receiving background results now in under 2 hours on average versus 24 - 48 with our previous vendor. This has given our company a big advantage in our industry when it comes to the hiring/onboarding processes.

Cons

There is really nothing we do not like. Even if a problem does develop, we have received resolutions in under 5 minutes.

Review Source

BD

Brenda D.  
Executive Office Manager  
Investment Management  
Used the software for: 2+ years

### "Global HR User"

December 20, 2019

5.0

Due to the highly confidential nature of our business and the financial information involved, it is vital that we conduct a thorough and appropriate background screen.

Pros

It's user friendly; contains the important background features we need; reasonably priced and customer service team is very responsive when I've needed them - which is rare.

Cons

I have not found any functions that are difficult...

Reason for choosing Clairiti

Recommended to us by TriNet and we liked what we saw.

Review Source

DC

Diane C.  
HR Director  
Newspapers  
Used the software for: 2+ years

### "Makes the task so much easier!"

January 14, 2020

5.0

Pros

The ease of use is amazing. It makes the business of background checks and drug screening so much more manageable than other platforms.

Cons

Costs can sometimes be high if candidate has lived in multiple states/counties. If there was a more cost-effective package for candidates like that would be nice.

Review Source

OD

Omaris D.  
Program Director  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Perfect"

January 3, 2020

5.0

Always on point and on time to resolve any issues.

Pros

Easy to use and perfectly suited for my needs

Cons

I am satisfied completely with it. But I dislike greatly the IVR service over the phone.

Reason for choosing Clairiti

Had used in a different company before

Review Source

BB

Brad B.  
Talent Acquisition Manager  
Insurance  
Used the software for: I used a free trial

### "Bankers"

January 3, 2020

4.0

Pros

I felt like it was very easy to use

Cons

i would like more dashboards and more charts

Review Source

SC

Sandra C.  
VP, Director Human Resources  
Banking  
Used the software for: 1-2 years

### "Easy to use, efficient and cost effective"

January 3, 2020

5.0

This was easy to implement and eliminated using 2 different vendors for background and credit. It saves us money in our cost to hire.

Pros

I like that I can pay as I go and not have a monthly subscription. We are a small company and don't hire every month. When we do hire, we need a thorough background check and credit check. I like the swift hire feature so the applicant enters their own information.

Cons

The software itself is very good. Sometimes some of the jurisdictions that we need information from are slow to respond.

Reason for choosing Clairiti

Actually I had been an early adopter of EasyBackgrounds.com at a previous company. I like the user interface and their customer service is so helpful.

Review Source

JF

Joyce F.  
Partner  
Financial Services  
Used the software for: 2+ years

### "Very efficient "

January 13, 2020

5.0

GHHR helps keep me very organized and helps get through our employer onboarding efficiently.

Pros

Ease of use. I only use it occasionally for new hires and the service is fast and efficient.

Cons

Nothing that I can think of off the top of my head

Review Source

DC

Darleen C.  
Operations Manager  
Medical Devices  
Used the software for: 1-2 years

### "Periodic user"

January 3, 2020

5.0

We are looking for fast, discreet, easy to use solutions for employee screening. This fits the bill for us.

Pros

Easy, fast, to use. Doesn't take a lot of time out of your day to get the results you desire.

Cons

Their billing doesn't always send an email saying 'invoice ready for payment' (or whatever). So I've gone extended amounts of time before paying -- which truly makes me nuts.

Review Source

EG

Elizabeth G.  
Manager Finance & Administration  
Information Technology and Services  
Used the software for: 1-2 years

### "Efficient Product"

January 3, 2020

5.0

Pros

The information typically comes back rather quickly. The system is easy to use and the cost are calculated as you add item so that you are able to stay within budget.

Cons

The reports can be a little confusing - there has been a few times that the dashboard indicated a record but nothing was on the report.

Review Source

CB

Curtis B.  
Owner  
Financial Services  
Used the software for: 2+ years

### "Casual User"

January 3, 2020

4.0

Very easy to do business with. Very Profesional

Pros

Easy to submit requests. Easy to receiver results.

Cons

Nothing. A satisfied user. Is there a mobile version?

Review Source

RA

Rebecca A.  
HR Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Good"

January 3, 2020

5.0

Pros

Dependable and I get the information I need to make staffing decisions.

Cons

I don't have a comment on this. I can't think of anything.

Review Source

JC

Jan C.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Product"

January 3, 2020

5.0

It's a great way to screen our potential employees.

Pros

Effectiveness, user friendly, quick response

Cons

I have no complaints about the software.

Review Source

BF

Bethany F.  
Controller  
Construction  
Used the software for: 1-2 years

### "Nustar HR Review"

December 20, 2019

5.0

Excellent overall experience. Wonderful results

Pros

The easy updates and quick availability to add additional searches.

Cons

The way you have to find the reports. The first time it was very confusing and if I am going fast I forget you have to click the other section. Just doesn't make logical sense. Also, the auto billing is an issue. I am constantly having to contact to make sure that the payment runs and my account has gone into default without me knowing it because the auto pay did not run

Review Source

NB

Nicole B.  
General Manager  
Food & Beverages  
Used the software for: 1-2 years

### "A Must in Today's Hiring"

January 8, 2020

5.0

Pros

The portal is easy to use, incredibly fast, and documents are easy to upload

Cons

Not totally intuitive, pop up messages talking about regulations pertaining to a particular search or state would be helpful

Review Source

LAL

Lee Ann L.  
HR Assistant  
Government Administration  
Used the software for: 1-2 years

### "GHRR for Pulic Sector"

January 13, 2020

5.0

GHRR has been simple to use, even with a few accounting snags. Prefer to have an in portal email system since sometimes basic emails take a while for responses. Overall, I do like this program, though.

Pros

The dashboard is super simple to navigate, along with the reports and running the background checks

Cons

The extra county fee tacked on even when not selected; it upsets many of our departments when we have to allocate costs. The CC on file being ran automatically when there were issues with getting the monthly invoice notifications.

Review Source

FB

Fazela B.  
Human Resources Director  
Pharmaceuticals  
Used the software for: 1-2 years

### "GlobalHiRe Review"

January 3, 2020

4.0

Pros

Very user friendly. Can go back and add additional searches

Cons

Sometimes the results took too long to come back

Review Source

LC

Linda C.  
Office Manager  
Construction  
Used the software for: 6-12 months

### "Global HR!"

December 20, 2019

3.0

We used it for background and MVR reports. It fulfilled our needs. We plan to use it again.

Pros

Global HR Research was extremely comprehensive. Useful in a multitude of applications!

Cons

Global HR Research software was definitely overkill for our needs.

Review Source

JD

Jeremy D.  
Director of finance  
Financial Services  
Used the software for: I used a free trial

### "Great product "

January 3, 2020

5.0

It’s got a lot of super easy to use tools and easy to underrating.

Pros

Super easy to use. The menus are intuitive and easy to navigate.

Cons

Time to implement was longer than hoped.

Review Source

AB

Amy B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Evaluation"

January 5, 2020

5.0

Pros

Handles are needs as a small organization with multiple locations

Cons

Help Center - Does not cover search items for specifics - broad categories

Review Source

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