--- title: "AerieHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about AerieHub Software - reviews, pricing plans, popular comparisons to other Document Management products and more." source_url: "https://www.capterra.com/p/196228/AerieHub/" page_type: "product" language: "en" publication_date: "2026-09-30" --- # AerieHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 30, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) AerieHub ## What is AerieHub? AerieHub is a web-based app that stores and organizes your technical documents and drawings into an intuitive library that enables you to quickly find exactly what you need, when you need it. Up-to-date information all in one place and easily accessible gives you confidence in making the best safety and fiscal decisions for your facilities. Features include: Find, share, and print documents & drawings, 24/7 accessibility on mobile devices, security from fire/water damage, customizable. ## What is AerieHub used for? [Document Management](https://www.capterra.com/document-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Space Management](https://www.capterra.com/space-management-software/) Top alternative Featured Overall rating Based on 21 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $2000 Per Feature, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for AerieHub?[Manage this product listing](https://www.g2.com/products/aeriehub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### AerieHub 4.9 (21) VS. [4.6 (5,322)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $2000 Per Feature, Per Year Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (21) Ease Of Use 4.7 (5,322) Value For Money 4.8 (17) Value For Money 4.5 (5,079) Customer Service 5.0 (21) Customer Service 4.6 (5,093) ## AerieHub alternatives [4.6 (356)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.8 (126)](https://www.capterra.com/p/97557/QT9-Quality-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (138)](https://www.capterra.com/p/134050/Quality-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (71)](https://www.capterra.com/p/153199/Qualityze-EQMS-Suite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars ## FAQs about AerieHub Overview ### Which roles and teams benefit most from AerieHub? AerieHub is most used by project managers, document controllers, and engineering teams coordinating capital, facilities, and architectural projects. Facilities, maintenance, and energy leaders track project documents, budgets, and approvals, while operations and executive leaders monitor delivery status, compliance records, and portfolio-level decisions across sites and stakeholders. Answer based on 21 reviews Overview ### What company size and industries is AerieHub built for? AerieHub is for enterprise organizations, led by Education Management users (24%), managing one or more buildings. Reviewers are 62% enterprise, 24% midsize, and 14% small businesses. It serves property owners and corporate offices in healthcare, education, manufacturing, transportation, hospitality, and automotive; 24% are Hospital & Health Care, and 14% are Automotive. Document management is the leading use case (50%). Answer based on 21 reviews Features and Usability ### What are the key features of AerieHub? AerieHub includes asset lifecycle management, facility asset management, and equipment management for tracking physical resources, plus maintenance management, inspection management, and audit management. It also offers compliance management and compliance tracking, document management and document storage, reporting/analytics, and training management with course management, learner portal, and progress tracking. Integrations ### Which third-party tools and platforms does AerieHub integrate with? AerieHub integrates with Procore. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does AerieHub offer? AerieHub offers in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions and webinars provide guided remote learning, and documentation gives written reference material for self-paced review and ongoing setup support. Answer based on 2 reviews Getting Started and Support ### What customer support options does AerieHub offer? AerieHub provides Email/Help Desk, FAQ/Forum, Knowledge Base, and Phone Support. Users describe the software as user friendly, and one reviewer called the customer support the best out there, especially alongside the EZ-upload feature for document work. That feedback points to support that is helpful and easy to access. Answer based on 1 reviews ## Features AI summary Based on 32,025 Document Management reviews Capterra data shows that buyers of Document Management software rank the following features as their top priorities: - **Secure Data Storage** (**56%** of reviewers rated this feature as critical) - **Document Storage** (**51%**) - **File Sharing** (**49%**) AerieHub includes **Document Storage**. However, it does not offer **Secure Data Storage** or **File Sharing**. Its **Document Storage** capability gives teams a central place to keep files organized, access important records more easily, and maintain better control over business documents, helping businesses manage information more efficiently across daily operations. Document Storage 5.0 (13) 84.62% of 13 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system Document Capture 4.4 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Scan, move or upload electronic files within the software's repository Full Text Search 4.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Search for specific words or phrases within a document or database Compliance Tracking 4.9 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Inspection Management 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Space Management 5.0 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage occupancy and space utilization in facilities and buildings AerieHub 26 features ### All Features - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Checklists: An itemized to do list that can be edited as tasks are completed - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Course Management: Create, organize, and assign courses to users - Customizable Branding: Add customized logos and colors to align with company branding - Document Capture: Scan, move or upload electronic files within the software's repository - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Full Text Search: Search for specific words or phrases within a document or database - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Learner Portal: Students can access materials and communicate with instructors via their online student profile - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Multi-Location: Manage and support multiple locations - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Space Management: Manage occupancy and space utilization in facilities and buildings - Training Administration: Back-office tasks (i.e. schedule courses, organize resources, course registrations, and email reminders) - Training Management: Track employee/learner's progression through training programs - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. --- Get Advice We can help you find the software with the features you need. Features 4.9 (21) 4.9 Based on 21 reviews ## Pricing Value for money 4.8 (17) Basic $2,000 Per Feature,Per Year Value for money 4.8 (17) 4.8 Based on 17 reviews ## Integrations [ Procore](https://www.capterra.com/p/56250/Procore/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (21) 5.0 Based on 21 reviews ## User reviews Overall rating 4.9 Based on 21 reviews Filter by rating Counts reflect reviews available in this feed. 5(19) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful PR Professor Professor Used the software for: 3-5 years ### "If I had only done this sooner!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 My overall experience with AerieHub could not be better. They are truly customer-oriented while their competitors are not. I highly recommend their software as it will improve the quality of your life like it has done for me. They make it easier for me to do my job. Pros Easy of use, quick reliable access, customize to meet my individual needs! Cons I haven't found anything that I don't like but, if I did AerieHub would work with me to adjust it. DO Director of Facility Services Director of Facility Services Used the software for: 3-5 years ### "Documnet and Compliance At Finger Tips" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 I searched several providers of this type of service and decided to move forward with Aerie Hub! Aerie was not the cheapest nor the most expensive but was a good fit for what I was looking for, for my Facility. I started with just one Module, Document's/Plan's and have grown basically every year since with some new part, then with Compliance, Manual's and continue to add. \[SENSITIVE CONTENT\] and her Team, \[SENSITIVE CONTENT\], is typically my contact for questions or uploads and I have answers or uploads completed usually with in just a short period of time after submitting . Always responsive and keep me up to date on the changes and happenings with Aerie Hub. Pros Plans Available Immediatately - As with anything computer based you can only get out what you put in, but with Aerie, I have added a lot of Plans and documents both with the assistance and input by Aerie and also the great feature of being able to upload myself! Compliance - I can have my compliance details available for AHJ's in just a few minutes on my surface or through an link for them to access, instead of 7 binders that I used to have to carry around the Facility when with the AHJ. Suggestions/Requests for Features - over the last few years when I notice something is missing or not user friendly, I make an suggestion to Aerie and they vet the process/thought and sometimes I see it added later or not, but I know that I can always make the suggestion and if it betters the product for the Majority it is typically something Aerie will move on. Cons When I first started with Aerie, there where several features that where not "user friendly" but I will say this Con is now an Pro, in that Aerie made numerous changes in evolving and upgrading their product, see comments again under Suggestions/Requests in Pro's! PM Project Manager Project Manager Used the software for: Less than 1 year ### "MNA User review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 9, 2022 No complaints with Aerie Hub. Pros Ability to locate documents and review them. Cons Nothing specific to complain about concerning the software. SA Sr. Architectural Project Manager Sr. Architectural Project Manager Used the software for: 3-5 years ### "AerieHub - where were you for most of my professional, facilities, life...???" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2022 100% - a pleasure and an enjoyable part of my day-to-day "book of work..." Pros Ease of and intuitive nature of searching... Cons Sometimes "nick-naming" of projects isn't recognized in the document search... but that's partly our own fault... EM Energy Manager Energy Manager Used the software for: 3-5 years ### "Great Facility Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 I have been using AerieHub before it was a cloud based tool and it has worked great for us. It has saved me and our team countless hours going through documents to find drawings for our use or for the use of our consultants. Oftentimes we are asked by schools to provide them with a drawing of a specific room, area of school or the entire school and this makes those requests a breeze. Pros As with most school district facility organizations with limited budgets for employees, most facility people are responsible for multiple things. Since the primary focus of our organization is educating students, things that are not directly associated with education are sometimes not given adequate attention. This product makes it easy for our department to keep track of our drawings and facility documents. We do not have the funds to have a dedicated person attend to our drawings and documents and with tool one is not required. It also makes it easy for architects, engineers and other consultants who need access to our drawings since setting them up on aeriehub is easy. Cons Actually for our needs this tool works well. Some of the features that we would like to see are available but for an extra fee. With our limited budget that sometimes makes it difficult. Would love to have some measuring tools available in the base cost (calculating square footage, perimeter, etc.) So lack of these functions in the base tool would be something I would cite. EO Engineering Officer Engineering Officer Used the software for: 3-5 years ### "Average User" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Access to our drawings is paramount now with the number of projects we have under design. We are currently planning 119 projects for the next 2 years-design/construct. The folks in Greenville are professional and customer focused and I appreciate thier patience. Pros The continous improvement of access. When we think something is to hard to get to, the AH staff figures out a new easy button to help the software be more user friendly. Cons It maybe how we access it, but it is slow to bring the files up when looking at them as thumb nails. This is a data base so it is not perfect and sometimes I just have to look at the thumbnails to find what I need. Deborah G. Programming Officer Used the software for: 3-5 years ### "Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2022 Excellent. The group of people that they having working there are very hands on and proactive. It is nothing for them to reach out to you and offer suggestions, training or tidbits to make life easier for uploading, cataloging, accessing and fusing the program to find what you need. They are forward thinking and always trying to find better ways to run the program and make it easier for the end user. Pros It provides excellent customer service. The program has a number of different modules that provides ease of use and accessibility. They have designed the software to have folders that are specifically labelled for what you are looking for a search field that allows you to just search for the item. Cons There are delays in opening / finding documents. BUt that seems to be life these days with more and more people being forced to work from home, home school or be on the internet CP CapEx project manager CapEx project manager Used the software for: 3-5 years ### "CapEx projects Cloud-based repository" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 11, 2022 We use AerieHub during the last 5 years as a main cloud-based projects documents and drawings repository. AerieHub is a part of the document management systems (DMS) for our General Engineering (GE) department, which is dealing with the project design work for multiple sites in North America. System provides us an easy and secure way to store all our project design documents in one centralized location. The repository or repository clusters can be accesses by all approved team members and managed by our document control administrators, who have been granted admin rights and controls. AerieHub is adapted to our specific project needs allowing to search documents by site, designer company, building, discipline, title or keyword, etc. We frequently use system as a collaboration tool to review and approve documents, broadcast drawings, including 3D models between multiple designers and contractors. We can access construction drawings on any site at any time to verify installation Pros Security, Indexing, collaboration, scalability and integration with other PM tools are the major system benefits in my work Cons based on my experience, the system shall be adapted to your specific needs and after that a simple training will allow all the members of the team to work efficient AD Assistant Director of Engineering Assistant Director of Engineering Used the software for: 3-5 years ### "Aerie Review \*\*\*\*\*" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Aerie is an amazing software. It's not just about the software but the people behind the scenes. You couldn't ask for a better team of people to keep you in-line and up to date. Pros I use Aerie for mainly compliance documentation and drawing storage. If you don't have a way to digitally store and keep track of compliance documents, Aerie is the way to go. Keeps me quickly updated everyday of some type of inspection that is needed. Cons Haven't seen any drawbacks to using this software. DO Director of Energy Management Director of Energy Management Used the software for: 3-5 years ### "K-12 Facilities Management and project closeout" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 11, 2022 All of our facilities and maintenance staff now have ready access to all our building plans and maintenance information Pros The customer service is great. They will customize to your needs and help you with whatever issues are at hand. Response is instantaneous. Cons Initial setup required minor adjustments but the final product was customized to our needs. VW Vivica W. President Used the software for: 3-5 years ### "Best Software Out There for Facilities Documents" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 14, 2022 We love working with the AerieHub Team! They are consistently responsive and helpful whenever we have questions. Pros We searched for 15 years to find a document management solution designed for facilities documents. Every system we looked at was too complicated, too confusing, and did not do what we needed….until we found AerieHub. AerieHub is by far the best in the industry for housing drawings, O&M manuals, and close-out documents. AerieHub is a joy to work with and a valued partner. We are proud user of their system and recommend it to all of our clients. Cons We want the mark-up tools! Get those up and running! OM Operations manager Operations manager Used the software for: 3-5 years ### "Tony" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 Pros Makes it easy to access document quickly. Cons Our system must be accessed from with in the facility, would be nice to be able to access from remote locations. VF vp facilities vp facilities Used the software for: 3-5 years ### "CMS compliance" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2022 Pros The software is easy to use and search. We have over two million square feet to manage for CMS compliance and this is easy to keep up to date. Cons Cost to maintain is relatively high compared to other products for the features provided. MA Manager Manager Used the software for: 3-5 years ### "Excellent Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2022 Pros The degree and ease of customization of the software. The technicians are top notch and responsive. Cons No major issues. The software works flawlessly for its intended applications. IS IT Support IT Support Used the software for: 3-5 years ### "Highly recommend" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 Pros Ease of use, fast and efficient. The company is quick to respond and add new features. Cons Not applicable. I have not found any cons FS Food Systems and Safety Program Team Director Food Systems and Safety Program Team Director Used the software for: 3-5 years ### "Great Document Storage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 8, 2022 Pros The software was able to be customized to our needs. Cons I cannot think of anything I like least, because anytime we were missing something we were able to get the program modified for our needs. DC Document Controller Document Controller Used the software for: 3-5 years ### "An excellent document manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2022 An amazing tool!! I'm really fascinated with this platform. Pros All features are very noble. It has easy tools to make document controls. Cons Making mails groups to send insted of entry one by one each mail. Mark authomatically as obsolete, versions of one document. PM Project Manager Project Manager Used the software for: 3-5 years ### "Awesome " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 7, 2022 My overall experience has exceeded my expectations by far. Anytime I have had an issue or concern someone has always been willing to help and/or explain what was going on. When I have contacted someone with a question, they have always answered and/or emailed immediately. That means a lot to me. AerieHub has a lot to offer and I would recommend them without a second thought. Pros The Software is very user friendly whether you are uploading or viewing documents for a particular project. The EZ-upload feature combined with the best customer support out there, would be what I like the most about the Software. Cons My least favorite thing about the Software is I have had access to a great tool but did not realize the full potential until this past year. So since that is on me I am correcting that issue now. IS IS IS Used the software for: 3-5 years ### "Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 25, 2022 Pros They make it very easy to use the software. Cons I don't have any cons for their software, it works great and does what we need DC Document Controller Document Controller Used the software for: 3-5 years ### "AerieHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2022 Pros I have found the software very easy to use. Cons The download process could be alittle faster. MS Maintenance Supervisor Maintenance Supervisor Used the software for: 1-3 years ### "Pleased with AerieHub" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 8, 2022 My overall experience has been great. \[SENSITIVE CONTENT\] and her team have been great to work with. They took my drawings that were in a mess and made them usable again. Pros Convenience of being able to access all my drawings quick and easy. Cons There is nothing that I dislike about this software. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.